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Take a leap and join our team! At Gesa, we believe in the power of our people. Coming from all walks of life, our team members’ individual stories and unique experiences are our most valuable asset. But it’s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together. Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority. Get to know us: About - Gesa Credit Union Role Summary: The Member Contact Center Specialist provides exceptional service across phone and other assigned contact channels by accurately completing specialized member functions, resolving concerns, and following established policies and procedures. The Specialist builds and deepens member relationships by demonstrating empathy, curiosity, and knowledge of credit union products and services; asking meaningful questions; identifying member needs; and recommending appropriate products, services, and digital or self-service options. Success in this role requires meeting or exceeding established performance metrics, quality standards, schedule-adherence expectations, and member satisfaction goals. What You Will Be Doing: Promotes strong and lasting relationships by providing exceptional member service via all forms of member contact channels (phone, email, chat, and correspondence) including by not limited to outbound calling Assist members with support, questions and/or filing disputes around debit and credit cards, fraud or any other specialized functions routed Solve problems, take ownership of member concerns, provide prompt resolutions, and follows up as appropriate. Handles more complex and sensitive member concerns Have a core understanding of financial literacy and products and services to be able to fluidly converse with members. Demonstrate an up-to-date and comprehensive knowledge of all credit union products, services, policies, and procedures Shares the features and benefits of the Credit Union products, services, and generates referrals. Maintains an industry average or higher in net promoter scores Make outbound follow up calls to members for the purpose of establishing, growing, and nurturing member relationships Maintains reliable attendance, punctuality, and schedule adherence to support service-level commitments and Contact Center coverage requirements Engage members and callers through asking relevant and meaningful questions, identifying their needs, and making appropriate product and service recommendations Takes ownership of member concerns and provides prompt follow-up/resolution independently or with minimal guidance Meets/exceeds individual key performance indicators (KPIs) expectations Aids members and peers with complex inquiries and escalates concerns in a timely manner. Assist with overrides and high-level transactions Accurately perform daily operations including transactions, card maintenance, new accounts, lending, assisting members with their online banking and other financial needs Provides on the job training and acts as a resource for peers with procedural questions Protects member information and Credit Union assets by following all applicable privacy, information-security, identity-verification, fraud-prevention, regulatory, and internal control requirements Accurately documents member interactions, transactions, account updates, referrals, disputes, and required follow-up in applicable systems in accordance with established procedures Resolves complex problems independently with minimal guidance, acts as an advocate for the member and takes ownership of a timely resolution About You: Demonstrates leadership skills and leads by example Creatively thinks outside the box to resolve member concerns while adhering to policies and regulations Proven ability to multi-task, handle a wide range of assignments, and work with a sense of urgency Member centric with a friendly, professional demeanor Utilizes tools and resources to solve complex inquiries with minimal support from leadership Acts with a sense of urgency to resolve member impacting issues Ability to organize, prioritize, and respond simultaneously to multiple tasks Promotes and participates in a cohesive team environment Fosters the Credit Union's culture with a high energy, positive attitude Ability to effectively communicate ideas and information, both orally and in writing Ability to train, coach and mentor across departments Familiarity and comfort with online system and other technology Excellent customer service and interpersonal skills Analyzes information and recommend achievable process improvements Qualifications What You Will Need: Minimum of a high school diploma or equivalent Minimum of two (2) years experience in a customer service, financial services, retail, contact center, or professional administrative support roles Proficient with Microsoft Office software and standard office equipment; proficiency with call center programs desired Some travel may be required to complete training or fulfill duties Familiarity and comfort with online systems and other technology Our Team Member Value Proposition: In exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer: Competitive Pay Medical, Dental, Vision, and Life Insurance 20 days/year accrual of Paid Time Off – Plus 10 Paid Holidays! 401(k) Match Incentive Program Tuition Assistance and Student Loan Repayment Commuter Benefits Paid Time Off to Volunteer in the Community Product discounts Engaging Work Environment Rewards and Recognition Programs Salary Range: Richland, WA: $20.00-$29.86 Spokane, WA: $20.00-$29.86 Lynnwood, WA: $20.36-$33.94 While our full pay range is listed, most new team members typically start between the minimum and midpoint based on their experience and qualifications. This approach gives room to grow within the role as your career progresses with us!" Get wise to what’s possible with a career at Gesa. Join us! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378-3100 or hrmail@gesa.com to request an accommodation. Gesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment. Selected candidate(s) must be able to pass a pre-employment credit/background check. Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran. Equal Employment Opportunity (gesa.com) Show more

Type de contrat: Non Applicable | Permanent contract | Full-time Description du Groupe: Join Groupe SEB and contribute to better living around the world! As a global reference in small domestic and professional equipment, we make a real impact through our 45 iconic brands – Tefal, Seb, Rowenta, Moulinex, Krups, and many more – present in over 150 countries. Every second, 13 products are sold, manufactured in our 50 industrial and logistic sites. Our success relies on the diversity of talents, the richness of individual journeys, and an inclusive and respectful work environment. We are firmly committed to fighting all forms of discrimination. If you have a disability, we are here to listen and adapt your recruitment journey. A Place Where People Matter. SEB Professional is a subsidiary of Groupe SEB. At SEB Professional North America, we are a leader in the professional coffee machine industry, offering three equipment lines: Schaerer, WMF, and Curtis. Our innovative coffee machines are trusted worldwide and can be found in a variety of settings, including hotels, restaurants, coffee shops, and convenience stores. Join us in delivering exceptional coffee experiences worldwide. Primary Purpose: The main purpose of this role is to perform essential customer service-related duties to assist customers with their needs regarding SEB Professional coffee machines. Provides first level troubleshooting and problem resolution with our customers. Starts the tracking process for any repairs or fixes needed for a piece of equipment. What You’ll Do: Engaging with customers, confirming, or clarifying information, and explaining possible solutions, ensuring that clients feel supported and valued, diffusing angry clients, as needed Identify and resolve product issues and address customers’ needs, complaints, or issues with our products Troubleshoot with customers over the phone/emails and conduct basic root cause analysis on basic operational problems to avoid unnecessary down time of equipment and nuisance costs Gather detailed information and basic overview of service issue and create a service case in the Salesforce CRM system with all relevant information, with prioritization and categorization based on drop-down lists for closure or for follow up by the dispatch team Review eligibility for warranty repairs and maintenance; enter accurate service call records with appropriate severity rating Review machine case history, escalate recurring issues to Escalation point of contact as needed Provide timely and professional support for customers including data collection, troubleshooting, problem resolution while remaining empathetic to customers’ situation Understanding and striving to meet or exceed call center metrics and expectations What You'll Need : High School Diploma or GED or equivalent experience 2 – 4 years customer service experience Able to think logically to provide answers to customer questions as well as resolutions for various issues that may arise Capability to prioritize tasks, multitask and complete them in a fast-paced, high-pressure environment Exhibiting patience and confidence with a diverse clientele Exhibits self-motivation, the ability to multitask and pay close attention to small details Ability to work independently without much direct supervision Ability to logically ask root cause analysis questions and diffuse tense situations Provide exceptional customer service, active listening, and verbal and written communication skills, professional phone voice Provide concise and quick service, mindful of the time needed to be spent with every customer Strong time management and decision-making skills Typing speed of at least 35 words per minute Overview: Type of employment: Full–time, non-exempt Workplace type: Hybrid. Irvine, CA Why SEB Professional North America? At SEB Professional North America, we believe great careers are built where people feel supported, challenged, and inspired. Whether you’re working from one of our offices or enjoying a flexible work arrangement between the two, we’re committed to providing benefits, resources, and a culture that help you thrive both professionally and personally. What We Offer: Comprehensive Medical, Dental, and Vision Coverage with a generous employer contribution 401(k) Retirement Plan with company match to help you plan for the future Company‑Paid Life Insurance for added peace of mind 12 Paid Holidays to recharge and spend time with what matters most Additional Voluntary Benefits and Employee Discount Programs A Positive, Inclusive Work Culture that genuinely values work‑life balance Onsite gym Compensation: Hourly Rate: $21.00-$21.70 If you’re looking for an opportunity to make an impact, grow your career, and be part of a dynamic, collaborative team, SEB Professional North America is the place for you. Apply today and take the next step in your career journey. Groupe SEB is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. For more information, please see “Know Your Rights: Workplace Discrimination is Illegal” Poster If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact HRUSA@groupeseb.com Groupe SEB invites any applicant and/or employee to review the Company’s written Affirmative Action Plan. This plan is available for inspection upon request by contacting HRUSA@groupeseb.com Show more

Position Title: Generalist – Member Care (Representative - Member Care 1) Reporting Manager Title: Manager - Contact Center FLSA Status: Non - Exempt Work Arrangement: Hybrid Date Created Date Revised: 4/2026 Created By Position Summary: In an Inbound Call Center setting, you will create exceptional member service experiences by maintaining a professional demeanor and delivering service that embodies TDECU’s Service Standards. Provides assistance and in depth trouble shooting, decision making support, and ensures quick and accurate resolutions for members and prospective members regarding their financial well being. Essential Duties And Responsibilities Takes incoming calls from members, prospective member and third parties to respond to specific account inquiries, product offerings and general questions regarding the credit union. Follows standard call model learned in training. Researches problems through use of various systems and data sources to solve issues and answer member inquiries accurately and quickly. Proactively recommends services and solutions that will improve the member’s life. Educates the member on digital self service tools; trouble shoots Member issues regarding TDECU Self-Service tools. Maintains acceptable performance levels with regards to phone and processing established metrics including time utilization, quality of work, and call handling. Maintains good attendance, punctuality and adherence to work schedule. Complete all TDECU regulatory and compliance training by scheduled due dates. Minimum Qualifications Education High School Diploma or equivalent mix of education and experience is required. Additional training or experience in a banking or a call center environment is preferred Experience A minimum of 6 months of customer service experience required. Call Center or Financial service experience is a plus. Knowledge, Skills, And Abilities Ability to build rapport with all members/callers and stay calm under pressure. Commitment to identify members’ spoken, as well as unspoken, needs to successfully solve their issues the first time. Digital Acumen displaying technical support mentality. Self-motivated and self-managed. Builds collaborative and productive relationships across the organization. Demonstrates effective time management. Continually learns and stays current on trends in the financial industry. Strong working knowledge of relevant software including Microsoft Office, core systems and various other supporting applications. Physical Demands And Work Environment (The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform essential functions of this position and/or may be encountered while performing essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) While performing the essential duties of this position, an employee would frequently be required to stand, walk, and sit. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Our company offers a dynamic hybrid work arrangement, which requires three days of on-site work, in the Post Oak corporate office. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Texas Dow Employees Credit Union is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, protected veteran status, sex, religion, disability, genetic information, national origin, or other status protected by federal, state or local law. Consistent with the American Disabilities Act, applicants may request accommodations needed to participate in the application process. Show more

The Purple story At Purple, we believe a better life is achievable — and it starts with investing in yourself. As the masterminds of modern rest and recovery, we believe a good night's sleep is the first step toward powering human potential. It fuels happiness, enhances personal growth, and builds a more connected world. That's why our mission is to deliver the most restorative, most supportive, most downright life-changing comfort on the planet. From our groundbreaking GelFlex® Grid technology to our work in the community, we never stop pushing boundaries. We're bold, curious, and uncompromising in our pursuit of better — for our customers, for our people, and for the world. Because when you invest in better, everything else follows. Compensation The compensation target for this role is: $15.00 - $17.50 Why this role matters Our Customer Care Specialists (a.k.a. “Comfort Gurus”) are tasked with providing world-class, professional support and service to our valued customers. Our specialists can be placed on any number of teams within the service and support center. This includes core servicing (calls, chats, email), warranty, shipping, and returns. Regardless of assignment, our specialists are all focused on ensuring that our customers receive top-notch customer care at every touch point Essential Duties & Responsibilities Respond to customer inquiries via phone, chat, email, text or social media, taking appropriate action to ensure each customer receives world class customer service. Process product orders for customers (via phone, using eCommerce application). Assist customers with website navigation, online checkout process, or technical issues. Provide detailed notes and documentation for each customer interaction. Maintain acceptable customer satisfaction and quality monitoring ratings. Maintain acceptable productivity, schedule adherence and utilization levels Meet all individual performance metrics. Maintain in-depth, detailed, current knowledge of all products, including warranty/returns/refunds policies and procedures. Must be able to work cross-functionally in chat, email, and phones. May be asked to work from home due to inclement weather or system outages. Must work in office through training and completing of initial PWP certification. May be required to work in office if additional training or collaboration is needed and for department and team meetings. Required Skills, Education, Experience High School Diploma or GED (some college preferred) Minimum two years customer service experience, preferably in a call center environment Minimum typing speed of 30 WPM Experience with inContact preferred Experience with NetSuite preferred Experience with Zendesk preferred Knowledge of mattress industry helpful Some sales experience preferred Work Hours (Good Faith Estimate) This full-time position is expected to work approximately 30-40 hours per week. This is a good faith estimate, and actual hours may vary based on business needs. How Purple Brings You Comfort Comprehensive Health & Wellness Benefits 401(k) Match Paid Time Off Childbirth & Parental Leave Sick & Wellness Time Holiday Pay Sabbatical Employee Discount Give Back Day Complimentary Mattress WHY JOIN PURPLE? At Purple, you’ll join a team that truly invests in you, not just as an employee, but as a person. Here, you’ll grow in an environment that values curiosity, collaboration, and courage. We believe in open communication, where your ideas are heard, your voice matters, and feedback helps everyone get better. We prioritize building long-term careers and helping you stretch your skills to reach new goals. You’ll be part of a team that owns its work, celebrates integrity, and takes bold risks to innovate. And most importantly, you’ll belong to a community that values people first, where we lift each other up, celebrate what makes us different, and work together to create something extraordinary. Purple provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Show more

$21/hour + Profit Sharing + Benefits Effective Day 1 Join a global beauty and skincare company that supports millions of customers and independent beauty consultants in 40 markets around the world. We're looking for customer-focused problem solvers who enjoy helping others and delivering exceptional service. If you're looking for a stable career with great benefits, opportunities for growth, and the chance to make a difference every day, we'd love to hear from you. About The Role As a Customer Support Representative, you'll provide support to Independent Beauty Consultants, customers, and consumers through phone, email, web chat, and social media. You'll help answer questions, resolve issues, provide guidance, and connect people with the resources they need to be successful. From assisting with orders and account questions to supporting promotions, programs, and technology-related inquiries, you'll play an important role in creating positive experiences and building trust with the people who interact with Mary Kay every day. This role is ideal for someone who enjoys solving problems, learning new things, and working in a collaborative, fast-paced environment. Responsibilities Provide support to Independent Beauty Consultants, customers, and consumers through phone, email, web chat, and social media channels. Assist with account access, password resets, order status inquiries, product availability, order fulfillment, replacements, and related service needs. Answer questions related to consultant profiles, commissions, production, promotions, contests, recognition programs, and career path opportunities. Research and resolve customer and consultant concerns while delivering a positive service experience. Partner with internal departments to address complex requests and ensure timely resolution. Accurately document customer interactions and maintain confidentiality of sensitive information. Stay current on products, promotions, systems, policies, and procedures through ongoing training and development. Support team goals by sharing knowledge, assisting colleagues, and contributing to a positive, collaborative work environment. Meet quality, service, and productivity expectations while delivering a positive customer experience. Required Qualifications What You'll Need to Be Successful High School Diploma or equivalent Minimum of 3 years of customer service, customer support, contact center, retail, hospitality, banking, healthcare, or other customer-facing experience Strong verbal and written communication skills Ability to navigate multiple systems while managing competing priorities Strong problem-solving and organizational skills Proficiency with Microsoft Office and other business applications Ability to maintain accuracy, confidentiality, and attention to detail Ability to work independently and collaboratively within a team environment Preferred Qualifications Experience in customer support, customer service, contact center, or customer care environments Experience supporting customers through phone, chat, email, or social media channels Experience using CRM, contact center, or workforce management systems Additional Success Factors Passion for helping others and delivering exceptional service Adaptability and willingness to learn new products, systems, and processes Strong time-management and prioritization skills Ability to remain professional and solution-focused in a fast-paced environment Comfortable balancing multiple responsibilities while maintaining a high level of service Who We Are Founded in 1963 by Mary Kay Ash with a bold mission to enrich women’s lives, Mary Kay has grown into one of the world’s most successful and enduring beauty brands. For more than 60 years, our people-first culture and commitment to innovation have powered our global success in skincare, color cosmetics, nutritional supplements, and fragrances. Our corporate teams spanning R&D, marketing, IT, manufacturing, distribution, supply chain, analytics, and more play a critical role in supporting millions of Independent Beauty Consultants across 40 markets worldwide. At Mary Kay, employees collaborate on meaningful work that drives real impact, fuels entrepreneurship, and advances science-backed beauty. Guided by purpose, we are equally committed to sustainability, supporting women affected by cancer and domestic abuse, and inspiring future generations, all while offering rewarding careers with global reach and opportunities for growth. What We Offer Generous Paid Time Off 401K & Profit Sharing Medical, Dental & Vision Coverage Free On-site Fitness Center & Health Clinic Tuition Reimbursement Employee Product Discounts Show more

‎ Ensures multi-channel and omni-channel Customer communications are addressed and responded to consistently and timely in a manner which satisfies Customers needs and helps to retain business and build customer loyalty by evaluating and advising on a multitude of moderately complex factors which cover a large variety of AFA products and services. Requires a high degree of analysis and judgment in accordance with Company policies, insurance law, IRS guidelines, coverage record and adjusting/billing guidelines while communicating/tailoring complex factors into a simplistic message that the Customer understands. Acts in a professional, knowledgeable, positive manner and works effectively under pressure when needed in a very fast paced environment while maintaining excellent written and verbal communication skills. Embraces change and positively implements updated process and strategy by demonstrating a proactive approach for problem solving and communicating solutions; provides consult support for complex Customer inquiries needing additional research; informs leadership immediately if common issues arise and utilizes ability to research and analyze Customer complaints in order to provide resolutions which support a culture of timely, Customer focused, responses which provide the best Customer Experience. Consistently follows and adheres to stated team/department metrics such as minimum call flow accuracy levels, schedule adherence and availability requirements, achieves a minimum number of multi-channel and omni-channel Customer communications while maintaining average handle times and after call work times which meet stated requirements per team, meets or exceeds minimum work schedule and attendance adherence's, all while possessing and sharing a positive, collaborative tone which supports the team and department environment. Skills Excellent verbal and written communication skills with special attention to speaking clearly and enunciating Interpersonal skills and the ability to develop and maintain relationships with peers and leaders Good organizational, administrative and time management skills Ability to be action oriented and focus on timely completion of tasks Excellent decision quality Exceptional skills in keyboard, PC Windows-based software and Microsoft Office Drive for results through self-motivation Creative in finding solutions to Customers needs Critical thinking Active listening skills Adaptability, stress tolerance, empathy and resilience Prompt and reliable Ability to be flexible in work schedule, including a willingness to work overtime as needed Ability to keep composure and retain a positive tone and attitude Compassion for Customers with their changing needs Focused on providing the best Customer Experience May need the ability to speak Spanish ‎ #AFC Show more

Description Job Title: Edamerica Customer Service Representative Location: Knoxville, TN (Onsite) Employment Type: Full-Time Class Date: 11/9/2026 Starting Pay: $16.20/hour + $4.75/hour Health and Welfare Fringe BenefitWork Schedule: This role requires flexibility for evening shifts. Schedules are assigned based on business needs. Hours of Operation (EST): Monday – Friday: 8:00 AM – 8:00PM Saturday – Sunday: Closed Edamerica is looking to hire full-time, onsite, Customer Service Representatives. Edamerica is a division of Edfinancial Services which has been recognized as a National Top Workplace for 2023, 2024, and 2025.Edamerica partners with colleges and universities across the country to help assist prospective, current, and prior students regarding financial aid, admissions, billing, registration, and student loan delinquency questions. What You’ll Do Handle inbound and outbound calls with professionalism and attention to detail. Meet or exceed performance expectations for call quality, productivity, and attendance. Use company systems, knowledge bases, and scripts to provide accurate information and resolve concerns. Represent Edamerica and our client institutions positively and professionally at all times. About Why You’ll Love Working HereAt Edfinancial, we don’t just talk about culture — we live it. You’ll join a community that values: Growth & Development: Paid training, Educational Assistance, and Leadership Development Program creating growth opportunities for advancement. Great Benefits: Medical, Dental, Vision, Pet, Life and Disability Insurance, Teledoc and Employee Assistance Program (EAP) Work-Life Balance: 11 paid holidays, paid vacation, sick leave, and mental health day after 6 months Community:Company -sponsored clubs, fitness, reward programs, and community involvement Potential to work remotely after on-site training and a minimum of 6 months of consistent job performance, subject to company policy, business needs and ongoing performance standards! What We’re Looking For Strong communication and listening skills. A professional, positive attitude. Ability to stay organized and meet daily goals. Basic computer proficiency. Open availability during business hours. Exceptional customer service skills. High School Diploma (Higher Education Degree preferred) Schedule dependability and flexibility. Based on workload, overtime may be required. Must pass background check and drug screening. Ready to Grow With Us? Join a team where your work has purpose, your leaders support you, and your growth is a priority. Mission: Edfinancial strives to provide exceptional customer-driven products and services while always doing the right thing! Show more

Description Position: Customer Service Representative Location: Knoxville, TN Job Type: Full-Time Start Date: 11/9/2026 Starting Pay: $18.00/hour + $5.09/hour of Health and Welfare Benefit - That’s over $23/hour in total value, plus growth opportunities, training, and a supportive team environment! Work Schedule: NO WEEKENDS! This role requires flexibility for evening shifts. Schedules are assigned based on business needs. Hours Of Operation (EST) Monday: 8:00 AM – 9:00PM Tuesday – Wednesday: 8:00AM – 8:00PM Thursday – Friday: 8:00AM – 6:00PM Saturday – Sunday: Closed About Edfinancial Services: At Edfinancial, we’re more than a workplace — we’re a mission-driven community helping people manage one of life’s biggest investments: their education. As a leading contractor for the U.S. Department of Education, we pride ourselves on integrity, growth, and employee success. 99% of entry-level employees who stay two years or more advance in their careers. We offer tuition reimbursement, leadership development programs, and a people-first culture where your growth matters. What You’ll Do:As a Customer Service Representative, you’ll be the friendly, knowledgeable voice our customers depend on. You’ll: Handle inbound and outbound calls with professionalism and empathy. Provide accurate, clear information about our products and services. Resolve questions and issues quickly while maintaining compliance with federal and company guidelines. Use sound judgment and strong communication skills to support each customer interaction. Collaborate with your team to create a positive, high-quality work environment. About Why You’ll Love Working HereAt Edfinancial, we don’t just talk about culture — we live it. You’ll join a community that values: Growth & Development: Paid training, Educational Assistance, and Leadership Development Program creating growth opportunities for advancement. Great Benefits: Medical, Dental, Vision, Pet, Life and Disability Insurance, Teledoc and Employee Assistance Program (EAP) Work-Life Balance: 11 paid holidays, paid vacation, sick leave, and mental health day after 6 months Community: Company -sponsored clubs, fitness, reward programs, and community involvement Potential to work remotely after on-site training and a minimum of 6 months of consistent job performance, subject to company policy, business needs and ongoing performance standards! “I never imagined a call center could feel this positive — Edfinancial truly values its people.”— Edfinancial Team Member “The people here genuinely care — it feels like family.”— Edfinancial Team Member What We’re Looking For Professional appearance and positive attitude Strong communication and listening skills Ability to deliver clear and accurate information to solve problems efficiently Flexibility and availability during business hours Basic computer proficiency Ability to collaborate with teammates and leaders who want to see you succeed Ready to Grow With Us? Join a team where your work has purpose, your leaders support you, and your growth is a priority. Mission: Edfinancial strives to provide exceptional customer-driven products and services while always doing the right thing! Show more

$21.50/hour + Profit Sharing + Benefits Effective Day 1 Join a global beauty and skincare company that supports millions of customers and independent beauty consultants in 40 markets around the world. We're looking for customer-focused problem solvers who enjoy helping others and delivering exceptional service. If you're looking for a stable career with great benefits, opportunities for growth, and the chance to make a difference every day, we'd love to hear from you. About The Role As a Customer Support Representative, you'll provide support to Independent Beauty Consultants, customers, and consumers through phone, email, web chat, and social media. You'll help answer questions, resolve issues, provide guidance, and connect people with the resources they need to be successful. From assisting with orders and account questions to supporting promotions, programs, and technology-related inquiries, you'll play an important role in creating positive experiences and building trust with the people who interact with Mary Kay every day. This role is ideal for someone who enjoys solving problems, learning new things, and working in a collaborative, fast-paced environment. Responsibilities Provide support to Independent Beauty Consultants, customers, and consumers through phone, email, web chat, and social media channels. Assist with account access, password resets, order status inquiries, product availability, order fulfillment, replacements, and related service needs. Answer questions related to consultant profiles, commissions, production, promotions, contests, recognition programs, and career path opportunities. Research and resolve customer and consultant concerns while delivering a positive service experience. Partner with internal departments to address complex requests and ensure timely resolution. Accurately document customer interactions and maintain confidentiality of sensitive information. Stay current on products, promotions, systems, policies, and procedures through ongoing training and development. Support team goals by sharing knowledge, assisting colleagues, and contributing to a positive, collaborative work environment. Meet quality, service, and productivity expectations while delivering a positive customer experience. Required Qualifications What You'll Need to Be Successful High School Diploma or equivalent Spanish and English bilingual fluency required Minimum of 3 years of customer service, customer support, contact center, retail, hospitality, banking, healthcare, or other customer-facing experience Strong verbal and written communication skills in English and Spanish Ability to navigate multiple systems while managing competing priorities Strong problem-solving and organizational skills Proficiency with Microsoft Office and other business applications Ability to maintain accuracy, confidentiality, and attention to detail Ability to work independently and collaboratively within a team environment Preferred Qualifications Experience in customer support, customer service, contact center, or customer care environments Experience supporting customers through phone, chat, email, or social media channels Experience using CRM, contact center, or workforce management systems Additional Success Factors Passion for helping others and delivering exceptional service Adaptability and willingness to learn new products, systems, and processes Strong time-management and prioritization skills Ability to remain professional and solution-focused in a fast-paced environment Comfortable balancing multiple responsibilities while maintaining a high level of service Who We Are Founded in 1963 by Mary Kay Ash with a bold mission to enrich women’s lives, Mary Kay has grown into one of the world’s most successful and enduring beauty brands. For more than 60 years, our people-first culture and commitment to innovation have powered our global success in skincare, color cosmetics, nutritional supplements, and fragrances. Our corporate teams spanning R&D, marketing, IT, manufacturing, distribution, supply chain, analytics, and more play a critical role in supporting millions of Independent Beauty Consultants across 40 markets worldwide. At Mary Kay, employees collaborate on meaningful work that drives real impact, fuels entrepreneurship, and advances science-backed beauty. Guided by purpose, we are equally committed to sustainability, supporting women affected by cancer and domestic abuse, and inspiring future generations, all while offering rewarding careers with global reach and opportunities for growth. What We Offer Generous Paid Time Off 401K & Profit Sharing Medical, Dental & Vision Coverage Free On-site Fitness Center & Health Clinic Tuition Reimbursement Employee Product Discounts Show more

Job Description It’s about putting our best to the test. Are you described as someone with an inquisitive mind and an innovative personality? Are you never satisfied with good enough? Does solving complex problems and ensuring top-quality applications excite you? If so, being a Quality Automation Engineer II with Frost could be for you. At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services. Who You Are As a Quality Automation Engineer II, you are our quality control, ensuring every application is stable and built with integrity, caring and excellence. You’ll play an important role in the design, creation, and testing of applications to ensure the quality and stability in every system. You’ll use your strong problem-solving skills to ensure that the applications are performing optimally and meet our high standards. You are not afraid to ask the question why and thrive in a collaborative environment. What You’ll Do Design, build, and deploy test automation solutions for interrelated systems to ensure the quality and stability of software applications Troubleshoot and triage script and system issues with project teams to identify the root causes and resolve issues Document, track, and escalate issues with application changes or test scripts Collaborate with product management, project management and development teams to develop a strong understanding of the project, product, and testing objectives Focus on improving automation percentage for projects developed in all technologies Write and execute functional test cases as needed Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes What You’ll Need Bachelor’s degree in a technical field or equivalent experience 2+ years of test automation experience Demonstrated experience in Java or scripting languages like Ruby or Python, using Selenium as a framework in independently identifying technical issues in code Strong understanding of Object-Oriented programming concepts Demonstrated experience developing functional, load, or batch test automation solutions Proficiency with SQL queries Additional Preferred Skills Knowledge of Selenium WebDriver, Jenkins, Maven Experience using automated testing tools like Junit, TestNG, Appium, JMeter, XCUITest, and/or Expresso Experience with a distributed version-control management system like GIT Our Benefits At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes: Medical, dental, vision, long-term disability, and life insurance 401(k) matching Generous holiday and paid time off schedule Tuition reimbursement Extensive health and wellness programs, including our Employee Assistance Program Referral bonus program + more! Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost. Show more