Employment Type:Full timeShift:
Description:
Service Center Representative
Be the Connection Between Patients and Care!
Trinity Health IHA Medical Group is seeking a customer-focused Service Center Representative to serve as a key connection between patients and their healthcare team. In this role, you will provide exceptional service by answering patient calls, coordinating appointments, supporting care access, and ensuring every patient interaction is handled with compassion and professionalism.
What You'll Do:
Serve as the first point of contact for patients by phone.
Schedule, confirm, and coordinate patient appointments.
Answer questions, route calls appropriately, and relay messages to clinical staff.
Verify patient registration and insurance information.
Assist patients with MyChart and other patient portal support.
Support referrals, authorizations, and patient outreach activities.
Maintain accurate documentation and patient records.
Partner with providers and office teams to create a seamless patient experience.
General Requirements:
EDUCATION: High School Diploma or GED. Course work in insurance/billing, medical practice education or seminars are all preferred.
CREDENTIALS/LICENSURE: None
MINIMUM EXPERIENCE: Previous experience in a combination of patient services, medical reception, call/customer service center (medical environment) or other customer service environment.
Why Join Trinity Health IHA Medical Group?
Day-one benefits for eligible team members with no waiting period.
Opportunities for professional growth and career advancement.
Supportive, collaborative team environment.
Meaningful work helping patients navigate their healthcare journey.
A mission-driven organization dedicated to serving communities across Southeast Michigan.
About Us
At Trinity Health IHA Medical Group, we are committed to delivering exceptional patient care through our core values of Commitment, Advocacy, Respect, Efficiency, and Service. If you're passionate about helping others and creating outstanding customer experiences, we'd love to hear from you.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Show more
Atlas Roofing Corporation, a privately owned company established in 1982, is an innovative, customer-oriented leading provider of high-performance roofing and construction materials that help build better environments to live and work. Atlas Roofing Corporation has grown from a single roofing shingle manufacturing facility in 1982 into an industry leader with facilities in North America and worldwide product distribution. Atlas Roofing Corporation is made up of 4 divisions: Roof and Wall Insulation, Shingles, Underlayments and Ventilation, Web Technologies, and Molded Products.
Atlas Roofing Shingles, Underlayments and Ventilation is seeking a Customer Service Specialist for the Meridian, MS roofing facility.
Customer Service Specialist Primary Responsibilities
Acts as a liaison between internal and external customers and advocates quality customer experience by leveraging on relationships, knowledge and experience.
Manages existing and new accounts relationships, promotes new products, communicates pricing information; responds promptly to requests; resolves complaints; and maintains quality service.
Handles all customer requests promptly managing customer orders from placement through shipment and billing.
Monitors backorders, reviews production, scheduling and inventory reports daily, and communicates in a timely manner with customers on backorder situations.
Advises management and outside sales of changes in lead time, or production problems that may impact customer service.
Completes Special Approval Request and Buying Agreements for deviated pricing as necessary.
Verifies price on orders taken to ensure billing accuracy to keep billing adjustments to a minimum.
Follows up proactively on quoted projects to assist in securing orders.
25% Travel
Customer Service Specialist Experience
Customer account management experience preferably in a manufacturing environment
Customer Service Specialist Knowledge, Skills & Abilities
Excellent telephone skills (primary liaison between customer and company)
Proficient use of data entry software, including experience with Enterprise Resource Planning (ERP) software such as PeopleSoft and customer relationship management software such as Salesforce.
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Must be able to work well with many types of people. Ability to build rapport and establish successful relationships with internal and external customers
Customer Service Specialist Education, Licenses & Certifications
A four (4) year college degree preferred, or a minimum of four (4) years’ experience in customer account management preferably in a manufacturing environment
Total Compensation
Salary - Starting in the low $50ks
Atlas Roofing Corporation offers a competitive compensation and vacation/holiday package as well as a comprehensive benefits program including Medical, Dental, Vision, Life/AD&D/LTD insurance, 401k and Flexible Spending Account.
Atlas Roofing Corporation is an Equal Employment Opportunity Employer.
No calls or agencies please.
Show more
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Beckman Coulter Life Sciences, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
At Beckman Coulter Life Sciences, we know time is the most critical facet in the laboratory today: time to get life-saving therapies to patients faster; reclaiming time by automating tedious manual workflows; and saving time spent addressing erroneous or complex results.
We are partners in time and accelerate answers to critical questions through the power of automation. We develop innovations for scientists by scientists, with many of our 3,300+ global colleagues coming from the laboratory.
It’s all part of our time-tested approach to bringing meaningful innovations at the speed of life since 1935. And we’re just beginning. Working together, let’s put our time and talents together to advance human health for tomorrow.
Learn about the Danaher Business System which makes everything possible.
The Customer Technical Support Specialist will be responsible for driving efficiency and productivity within the field service organization while delivering positive customer experience.
This position reports to Customer Technical Support Supervisor, is part of the Customer Technical Support Team, and will be fully ONSITE at our facility in Indianapolis, IN.
In This Role, You Will Have The Opportunity To
Provide key entry point for technical phone assistance for our customers and encompasses the following important work initiatives
Respond to customer calls, assessing customer’s requirements and determining the most cost-effective solution(s) to the customer’s problems.
The incumbent provides general technical consult distinguishing among hardware, software, application and /or customer training issues in order to provide a phone-fixable solution or dispatch a task with the appropriate resource
The Essential Requirements Of The Job Include
Associate’s degree in Electronics or Biomedical and 1+ years experience in a laboratory environment OR biomedical or medical instrument operation
2+ years of customer service experience
2+ years of remote troubleshooting
It would be a plus if you also possess previous experience in:
Knowledge of Oracle/Service Max or similar SMS.
Beckman Coulter Life Sciences, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
The hourly range for this role is $30.00-$35.00 per hour. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
The U.S. EEO posters are available here.
For candidates who are based outside of New York City or who are applying for roles outside of New York City, for more information about conditions of any job offer please click here.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@danaher.com.
Show more
Company Description
A treasured and historic landmark reborn, Commodore Perry Estate, Auberge Collection occupies a unique niche in the Austin hospitality market. Designed by Ken Fulk and set on a 10-acre estate in the Hyde Park neighborhood of Austin, the property is the first luxury hotel & social members club of its kind in the city, blending intimacy and character with heritage and the independent spirit of Austin. Boasting 53 spacious rooms and suites, including a collection of five signature suites, the hotel offers a residential-style experience brimming with charm. Amenities include a dramatic 50-foot oval swimming pool, The Spa Suite, Wellbeing by Auberge, a state-of-the-art fitness studio, and distinct dining and drinking venues, including Lutie’s Garden Restaurant, the Estate’s signature restaurant. Expansive indoor and outdoor event space includes the picture-perfect Chapel with over 1,600 square feet of indoor space and 3,000 square feet of outdoor space. Commodore Perry Estate offers an authentic Austin provenance that invites guests to dine and celebrate in contemporary style.
For more information: auberge.com/commodore-perry
Follow Commodore Perry Estate on Facebook and Instagram @CommodorePerryAuberge
Job Description
Embark on a journey of refined hospitality as a Reservations Agent at Commodore Perry Estate, The Knox, and Bowie House, where every interaction becomes an artful orchestration of bespoke experiences. In this transcendent role, you will serve as the enchanting gateway to our world of opulence, seamlessly curating reservations for our discerning guests with grace and sophistication. Your commitment to excellence will manifest in personalized interactions, ensuring that each reservation reflects the epitome of luxury and anticipates the unique desires of our esteemed clientele. As a luminary in the art of hospitality, you will embody the essence of our resort's commitment to unparalleled service, transforming reservations into enchanting preludes to unforgettable stays. Join us in crafting a narrative of unparalleled elegance and distinction within the realm of luxury hospitality.
Creating a genuine, informative, and personalized guest resort reservations experience by accurately inputting guest contact information. Adding information to guest history such as; previous stay experience, special occasions, preferences, and other pertinent information.
Responding to guests’ inquiries regarding room reservations, availability, general questions about accommodations, pricing, and special offers.
Maintaining complete knowledge of the resorts and other information including the following:
All resort facilities/services offered and hours of operation
All accommodations, layout, décor, attributes and locations
All studio rates, special packages and promotions
All spa treatments and offerings, their benefits and costs
Daily stats, including availability
Entertainment/special events scheduled on property and in the area
Directions to the resort from airports and other major landmarks
General info, descriptions and directions for local services, restaurants, wineries and points of interests.
Assisting and ensuring effective guest challenge resolution. Working closely with fellow guest service team members and other departments to resolve any challenges; ensure follow-through and exceed guest expectations when possible.
Ensuring that all billing and financial transactions are accurately and efficiently executed on behalf of guests.
Upselling services and offerings as appropriate, ensuring that each guest is fully educated about the resorts’ offerings.
Qualifications
Two years in a hospitality, spa, or reservations position, preferably at a luxury resort.
Ability to create professional business letter correspondence.
Must possess gracious people and sales skills, excellent phone manner and ability to engage in a positive manner with each and every guest.
Ability to work cohesively with other departments and co-workers as part of a team.
This role is remote and you must reside in the state of Texas
Additional Information
About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.
For more information: auberge.com
Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge
About Friedkin
Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.
Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.
The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.
For more information, please visit www.friedkin.com
4100 Red River Holdings LLC is an Equal Opportunity Employer, M/F/D/V. 4100 Red River Holdings LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, 4100 Red River Holdings LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Show more
Job Title: Claims AssociateJob Description
As a Claims Associate, you will be responsible for handling member inquiries, providing clear and accurate information regarding benefits and claims, and navigating multiple systems simultaneously to resolve questions efficiently. You will maintain professionalism and remain calm, detail-oriented, and organized when working on several tasks to ensure clear and supportive delivery to our members on every call.
Responsibilities
Answer an average of 20-25 calls daily, explaining medical or vision claims.
Help members understand their Explanation of Benefits, research claim status, payment information, deductibles, copays, and eligibility questions.
Resolve concerns or escalate complex issues when necessary.
Document call details, complete follow-up tasks, and other assigned duties.
Essential Skills
Professional phone etiquette.
Telephone customer service experience, comfortable taking inbound and outbound calls.
Strong technical aptitude with proficiency in Microsoft Office products, including a claim system.
Reliability and accountability for attendance and adherence to a hybrid schedule.
At least 1 year of customer service experience required.
High School Diploma required.
Additional Skills & Qualifications
Knowledge of medical terminology is a plus.
Opportunity for coursework/certification assistance after approximately six months.
Work Environment
This role operates in a professional, focused environment, recognized as one of the Top 10 Places to Work in Lincoln. Employees engage in a 'head down and work' culture with limited schedule changes throughout the day. Enjoy monthly food days, cornhole tournaments, annual company outings, and holiday luncheons. Training includes MondayThursday in-office with Friday work-from-home during the first eight weeks, and a hybrid schedule with three in-office days per week post-training. Normal schedule is 8:15-5:00 PM or 9:15-6:00 PM, with rotational later shifts 1-2 times a month.
Job Type & Location
This is a Permanent position based out of Lincoln, NE.
Pay And Benefits
The pay range for this position is $49000.00 - $58000.00/yr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
13 Paid Holidays Day one benefits health, Dental, Vision (individual and Family plans) PTO
Job Type & Location
This is a Permanent position based out of Lincoln, NE.
Application Deadline
This position is anticipated to close on Oct 30, 2026.
Workplace Type
This is a hybrid position in Lincoln,NE.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Show more
Customer Service Agent - Lihue - Full-Time (5k Sign-On Bonus)
Hawaiian Airlines
Location: Lihue, HIType: Full-timePosted:
Hawaiian Airlines
The Team
At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve. Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘āina and introducing our islands to the world!
Role Summary
As a member of the customer service team with Hawaiian Airlines, you will be engaging guests with care and creating remarkable experiences while assisting with travel needs. You will respond to guest inquiries and perform various tasks in the lobby check-in, gate, and baggage areas. This is a union represented position.
Key Duties
Greet and assist guests with travel needs (e.g., answering questions, checking-in guests, boarding flights) in a fast-paced environment. Receives, unloads, unpacks, checks and identifies all incoming material.
Sell tickets, process ticket changes, create and book reservations.
Ensure FAA, Company and airport regulations are followed.
Enforce safety/security measures and protect sensitive zones.
Account for cash and credit card transactions.
Check and correct airport reports and other documents.
As directed, implement standard procedures during overbooked, irregular flights and denied boarding situations. Solicit volunteers to free up seats, re-accommodate guests by booking alternative flights and provide travel vouchers.
Identify and escalate issues as required.
Perform other related duties as required.
Additional Details
Exposed body art, including exposed body piercing (other than a single pair of earrings) and tattoos, is unacceptable.
Required
Job-Specific Experience, Education & Skills
Possess computer skills with the ability to learn and use new software applications.
Possess exceptional interpersonal and communication skills (e.g., verbal, written, listening).
Excellent listening skills with the ability to respond and effectively resolve guest inquiries or concerns.
Ability to meet the physical demands of the position, which includes the ability to lift up to 70 lbs. occasionally and up to 50 lbs. frequently.
Must be able to bend, stoop squat, reach and grasp.
Must have a valid unexpired driver’s license issued by a US state, a US territory or the District of Columbia.
Flexible to work varied shifts including nights, weekends, and holidays.
Ability to communicate in English.
High school diploma or equivalent.
Minimum age of 18.
Must be authorized to work in the U.S.
Preferred
Previous airline experience.
Customer service experience in the hospitality industry.
Job-Specific Leadership Expectations
Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.
Starting Rate
USD $16.24/Hr.
Pay Details
Sign-On Bonus Available To External Candidates Only
$2,500 paid out at 60 days
$2,500 paid out at 6 months
Total Rewards
Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
Comprehensive well-being programs including medical, dental and vision benefits
Generous 401k match program
Annual bonus plans
Generous holiday and paid time off
For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.
Airport SIDA Badge Requirements
Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated.
Regulatory Information
Equal Employment Opportunity Policy Statement
It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.
We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.
To Implement This Policy, We Will
Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;
Ensure that employment decisions are based only on valid job requirements; and
Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA.
Government Contractor & Department of Transportation (DOT) Regulations
Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.
Apply by 7:00 PM Pacific Time on
11/5/2026
FLSA Status
Non-Exempt
Employment Type
Full-Time
Requisition Type
Frontline
Regular/Temporary
Regular
Location
Kauai
a
Y - T3
Show more
Take a leap and join our team!
At Gesa, we believe in the power of our people. Coming from all walks of life, our team members’ individual stories and unique experiences are our most valuable asset. But it’s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.
Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority.
Get to know us: About - Gesa Credit Union
Role Summary:
The Member Contact Center Specialist provides exceptional service across phone and other assigned contact channels by accurately completing specialized member functions, resolving concerns, and following established policies and procedures. The Specialist builds and deepens member relationships by demonstrating empathy, curiosity, and knowledge of credit union products and services; asking meaningful questions; identifying member needs; and recommending appropriate products, services, and digital or self-service options. Success in this role requires meeting or exceeding established performance metrics, quality standards, schedule-adherence expectations, and member satisfaction goals.
What You Will Be Doing:
Promotes strong and lasting relationships by providing exceptional member service via all forms of member contact channels (phone, email, chat, and correspondence) including by not limited to outbound calling
Assist members with support, questions and/or filing disputes around debit and credit cards, fraud or any other specialized functions routed
Solve problems, take ownership of member concerns, provide prompt resolutions, and follows up as appropriate. Handles more complex and sensitive member concerns
Have a core understanding of financial literacy and products and services to be able to fluidly converse with members. Demonstrate an up-to-date and comprehensive knowledge of all credit union products, services, policies, and procedures
Shares the features and benefits of the Credit Union products, services, and generates referrals.
Maintains an industry average or higher in net promoter scores
Make outbound follow up calls to members for the purpose of establishing, growing, and nurturing member relationships
Maintains reliable attendance, punctuality, and schedule adherence to support service-level commitments and Contact Center coverage requirements
Engage members and callers through asking relevant and meaningful questions, identifying their needs, and making appropriate product and service recommendations
Takes ownership of member concerns and provides prompt follow-up/resolution independently or with minimal guidance
Meets/exceeds individual key performance indicators (KPIs) expectations
Aids members and peers with complex inquiries and escalates concerns in a timely manner. Assist with overrides and high-level transactions
Accurately perform daily operations including transactions, card maintenance, new accounts, lending, assisting members with their online banking and other financial needs
Provides on the job training and acts as a resource for peers with procedural questions
Protects member information and Credit Union assets by following all applicable privacy, information-security, identity-verification, fraud-prevention, regulatory, and internal control requirements
Accurately documents member interactions, transactions, account updates, referrals, disputes, and required follow-up in applicable systems in accordance with established procedures
Resolves complex problems independently with minimal guidance, acts as an advocate for the member and takes ownership of a timely resolution
About You:
Demonstrates leadership skills and leads by example
Creatively thinks outside the box to resolve member concerns while adhering to policies and regulations
Proven ability to multi-task, handle a wide range of assignments, and work with a sense of urgency
Member centric with a friendly, professional demeanor
Utilizes tools and resources to solve complex inquiries with minimal support from leadership
Acts with a sense of urgency to resolve member impacting issues
Ability to organize, prioritize, and respond simultaneously to multiple tasks
Promotes and participates in a cohesive team environment
Fosters the Credit Union's culture with a high energy, positive attitude
Ability to effectively communicate ideas and information, both orally and in writing
Ability to train, coach and mentor across departments
Familiarity and comfort with online system and other technology
Excellent customer service and interpersonal skills
Analyzes information and recommend achievable process improvements
Qualifications
What You Will Need:
Minimum of a high school diploma or equivalent
Minimum of two (2) years experience in a customer service, financial services, retail, contact center, or professional administrative support roles
Proficient with Microsoft Office software and standard office equipment; proficiency with call center programs desired
Some travel may be required to complete training or fulfill duties
Familiarity and comfort with online systems and other technology
Our Team Member Value Proposition:
In exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer:
Competitive Pay
Medical, Dental, Vision, and Life Insurance
20 days/year accrual of Paid Time Off – Plus 10 Paid Holidays!
401(k) Match
Incentive Program
Tuition Assistance and Student Loan Repayment
Commuter Benefits
Paid Time Off to Volunteer in the Community
Product discounts
Engaging Work Environment
Rewards and Recognition Programs
Salary Range:
Richland, WA: $20.00-$29.86
Spokane, WA: $20.00-$29.86
Lynnwood, WA: $20.36-$33.94
While our full pay range is listed, most new team members typically start between the minimum and midpoint based on their experience and qualifications. This approach gives room to grow within the role as your career progresses with us!"
Get wise to what’s possible with a career at Gesa. Join us!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378-3100 or hrmail@gesa.com to request an accommodation.
Gesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.
Selected candidate(s) must be able to pass a pre-employment credit/background check.
Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.
Equal Employment Opportunity (gesa.com)
Show more
About Rotech
Join a Leader in Home Healthcare
At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.
Explore more about our mission and services at Rotech.com.
Summary
Overview and Responsibilities
We are seeking a dedicated Sleep Therapy Inbound Customer Service Representative for our Sleep Central Inbound Call Center in our Murray Operations division. This position serves the customers of the Inbound Call Center (Sleep Therapy patients) by performing tasks related to CPAP resupply. Primarily responsible for new order intake to encompass accuracy with product selection and utilization guidelines. Verifies and enters correct patient demographics, payer and physician related information. Also assists customers with basic sleep coaching, reinforcement of cleaning and routine equipment maintenance. Product expert on various mask interfaces and assisting with basic mask fit issues. First line of contact for CPAP resupply customers.
Pay starting at $15.50 plus a Monthly Bonus program opportunity with Potential Unlimited Earnings
Mon - Fri 8:30am - 5pm
Work From Home after successful completion of IN OFFICE TRAINING and are meeting expectations with management approval
Essential Job Duties And Responsibilities
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)
Acts as patient advocate to resolve questions or concerns
Collects patient, source information and inputs data into e-Intake
Completes thorough verification for products and services
Develops and maintains a working knowledge of current Medicare, Medicaid, insurance regulations, and FDA and JCAHO guidelines
Develops and maintains working knowledge of current products and services offered by the company
Identifies and resolves problems in a timely manner
Makes outbound calls as needed to collect patient data
Manages all aspects of initial intake via high volume inbound phone calls
Processes related patient paperwork if assigned
Processes tickets to ensure timely fulfillment of product orders
Prompt and regular attendance is required
Provides basic technical customer service assistance for CPAP equipment
Provides education to patients and location employees on CPAP supplies
Uses e-Intake proprietary system to maintain accuracy and quality control throughout initial patient contact and data input
Performs other duties as assigned
Qualifications
Employment is contingent on
Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.
Drug screen (when applicable for the position)
Compliance with healthcare facility credentialing process (when applicable for the position)
Valid driver’s license in state of residence with a clean driving record (when applicable for the position)
Basic Computer, Basic Internet skills and a Typing test
Required Education And/or Experience
High school diploma or GED equivalent, required
Preferred Education And/or Experience
Experience with medical equipment, preferred
Experience with medical billing practices and of billing reimbursement, preferred
Experience in medical field and administrative record management, preferred
One year of related work experience, preferred
Medical terminology, preferred
Skills And Competencies
Accurately perform simple mathematical calculations
Effectively communicate in English; both oral and written
Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
Maintain confidentiality, discretion and caution when handling sensitive information
Multi-task along with attention to detail
Self-motivation, organized, time-management and deductive problem solving skills
Work independently and as part of a team
Machines, Equipment And Technical Abilities
Email transmission and communication
Internet navigation and research
Microsoft applications; Outlook, Word and Excel
Office equipment; fax machine, copier, printer, phone and computer and/or tablet
Physical Demands
Lift and carry office equipment at times
Requires sitting, walking, standing, talking and listening
Requires close vision to small print on computer and/or tablet and paperwork
Rotech Information
Benefits
Generous paid time off and paid holidays
Overtime pay for non-exempt positions (as applicable)
Commission for Account Executives
Bonus and incentive opportunities
Fixed and variable car reimbursement for Area Managers and Account Executives
Car, mileage, and telephone reimbursement (as applicable)
Employee discount and recognition programs
Employee Assistance Program (EAP)
401(k), HSA, and FSA/Dependent Care FSA
Medical, prescription, dental, and vision coverage
Life insurance, disability, accidental death, identity protection, and legal services
Meru Health mental health and Mercer SmartConnect Medicare programs
Livongo Diabetes and High Blood Pressure programs
Healthcare Bluebook and RX Savings Solutions programs
Hepatitis B (HEPB) and TB vaccinations
Make the right move—submit your resume today. Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you’ve applied for, Sign into your account.
All positions are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc.
Florida applicants - Background screening is required through the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.
Show more
Bilingual Customer Service Representative - Spanish-English - Remote USA
TTEC
Location: Austin, TXType: Full-timePosted:
Your potential has a place here with TTEC’s award-winning employment experience. As a Spanish-English Bilingual Customer Service Representative working remotely, you’ll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!
Our TTEC remote CX team has 36 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, IL, MT or outside of the United States. Residents of Colorado, Maine, Massachusetts, Maryland, Minnesota, New Jersey, New York, Oregon, Washington, and Washington, D.C. will be considered only based on special business need.
What You’ll Be Doing
Do you have a passion for helping others and giving them peace of mind? You’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues
What You Bring To The Role
6 months or more of customer services experience
High school diploma or equivalent
Great written and verbal communication skills in Spanish-English
Computer experience
High speed internet (>15 mbps)
What You Can Expect
Supportive of your career and professional development
An inclusive culture and community-minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Base wage starting at $13.50 to $17.25 per hour
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit https://www.ttecjobs.com/en/us-employee-benefits for more information.
A Bit More About Your Role
We’re committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor‑led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you’ll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you’re part of one dynamic, global family that’s here to support you every step of the way.
You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC
TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Primary Location
US-TX-Austin
Job
_Customer Care Representative
Show more
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Integrated DNA Technologies (IDT), one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
Our team at Integrated DNA Technologies (IDT), is united by a commitment to collaboration and scientific excellence, building on a strong foundation of innovation, expertise, and reliability. Guided by our vision to help researchers rapidly move from the lab to life-changing advances, we work closely with global partners to accelerate progress and genomics breakthroughs across fields like cancer, infectious disease, rare genetic disorders, and more. At IDT, you’ll be part of a culture rooted in continuous learning and improvement—where your growth fuels our mission to accelerate the pace of genomics and helps shape a healthier, brighter future for all.
Learn about the Danaher Business System which makes everything possible.
The Customer Service Advisor is responsible for providing multichannel customer support throughout the order to cash cycle. Associates in this role are accountable for answering inquiries regarding order placement and fulfillment, including order changes, order status, and delivery status.
This position reports to the Manager, Customer Service and is part of Customer Service & Support team located in Coralville, IA and will be an on-site role.
In This Role, You Will Have The Opportunity To
Enhance customer satisfaction and promote customer loyalty by providing timely and accurate customer support
Demonstrate channel versatility and aptitude on multiple customer communication channels
Evaluate the customer’s issue and navigate between multiple systems to accurately serve customers and provide informed responses
The Essential Requirements Of The Job Include
Associate’s degree with 1+ years of customer service experience
Excellent computer skills (including Microsoft Office applications and proficiency in typing)
It would be a plus if you also possess previous experience in:
Bachelor’s degree
Previous experience with SAP or Salesforce
IDT, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
The hourly range for this role is $21.00 - $23.00. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
The U.S. EEO posters are available here.
For candidates who are based outside of New York City or who are applying for roles outside of New York City, for more information about conditions of any job offer please click here.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@danaher.com.
Show more