Customer Service Jobs

Atlas Roofing Corporation, a privately owned company established in 1982, is an innovative, customer-oriented leading provider of high-performance roofing and construction materials that help build better environments to live and work. Atlas Roofing Corporation has grown from a single roofing shingle manufacturing facility in 1982 into an industry leader with facilities in North America and worldwide product distribution. Atlas Roofing Corporation is made up of 4 divisions: Roof and Wall Insulation, Shingles, Underlayments and Ventilation, Web Technologies, and Molded Products. Atlas Roofing Shingles, Underlayments and Ventilation is seeking a Customer Service Specialist for the Meridian, MS roofing facility. Customer Service Specialist Primary Responsibilities Acts as a liaison between internal and external customers and advocates quality customer experience by leveraging on relationships, knowledge and experience. Manages existing and new accounts relationships, promotes new products, communicates pricing information; responds promptly to requests; resolves complaints; and maintains quality service. Handles all customer requests promptly managing customer orders from placement through shipment and billing. Monitors backorders, reviews production, scheduling and inventory reports daily, and communicates in a timely manner with customers on backorder situations. Advises management and outside sales of changes in lead time, or production problems that may impact customer service. Completes Special Approval Request and Buying Agreements for deviated pricing as necessary. Verifies price on orders taken to ensure billing accuracy to keep billing adjustments to a minimum. Follows up proactively on quoted projects to assist in securing orders. 25% Travel Customer Service Specialist Experience Customer account management experience preferably in a manufacturing environment Customer Service Specialist Knowledge, Skills & Abilities Excellent telephone skills (primary liaison between customer and company) Proficient use of data entry software, including experience with Enterprise Resource Planning (ERP) software such as PeopleSoft and customer relationship management software such as Salesforce. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Must be able to work well with many types of people. Ability to build rapport and establish successful relationships with internal and external customers Customer Service Specialist Education, Licenses & Certifications A four (4) year college degree preferred, or a minimum of four (4) years’ experience in customer account management preferably in a manufacturing environment Total Compensation Salary - Starting in the low $50ks Atlas Roofing Corporation offers a competitive compensation and vacation/holiday package as well as a comprehensive benefits program including Medical, Dental, Vision, Life/AD&D/LTD insurance, 401k and Flexible Spending Account. Atlas Roofing Corporation is an Equal Employment Opportunity Employer. No calls or agencies please. Show more

Hawaiian Airlines The Team At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve. Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘āina and introducing our islands to the world! Role Summary As a member of the customer service team with Hawaiian Airlines, you will be engaging guests with care and creating remarkable experiences while assisting with travel needs. You will respond to guest inquiries and perform various tasks in the lobby check-in, gate, and baggage areas. This is a union represented position. Key Duties Greet and assist guests with travel needs (e.g., answering questions, checking-in guests, boarding flights) in a fast-paced environment. Receives, unloads, unpacks, checks and identifies all incoming material. Sell tickets, process ticket changes, create and book reservations. Ensure FAA, Company and airport regulations are followed. Enforce safety/security measures and protect sensitive zones. Account for cash and credit card transactions. Check and correct airport reports and other documents. As directed, implement standard procedures during overbooked, irregular flights and denied boarding situations. Solicit volunteers to free up seats, re-accommodate guests by booking alternative flights and provide travel vouchers. Identify and escalate issues as required. Perform other related duties as required. Additional Details Exposed body art, including exposed body piercing (other than a single pair of earrings) and tattoos, is unacceptable. Required Job-Specific Experience, Education & Skills Possess computer skills with the ability to learn and use new software applications. Possess exceptional interpersonal and communication skills (e.g., verbal, written, listening). Excellent listening skills with the ability to respond and effectively resolve guest inquiries or concerns. Ability to meet the physical demands of the position, which includes the ability to lift up to 70 lbs. occasionally and up to 50 lbs. frequently. Must be able to bend, stoop squat, reach and grasp. Must have a valid unexpired driver’s license issued by a US state, a US territory or the District of Columbia. Flexible to work varied shifts including nights, weekends, and holidays. Ability to communicate in English. High school diploma or equivalent. Minimum age of 18. Must be authorized to work in the U.S. Preferred Previous airline experience. Customer service experience in the hospitality industry. Job-Specific Leadership Expectations Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable. Starting Rate USD $16.24/Hr. Pay Details Sign-On Bonus Available To External Candidates Only $2,500 paid out at 60 days $2,500 paid out at 6 months Total Rewards Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status. Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air Comprehensive well-being programs including medical, dental and vision benefits Generous 401k match program Annual bonus plans Generous holiday and paid time off For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits. Airport SIDA Badge Requirements Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. Regulatory Information Equal Employment Opportunity Policy Statement It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To Implement This Policy, We Will Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; Ensure that employment decisions are based only on valid job requirements; and Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA. Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. Apply by 7:00 PM Pacific Time on 11/5/2026 FLSA Status Non-Exempt Employment Type Full-Time Requisition Type Frontline Regular/Temporary Regular Location Kauai a Y - T3 Show more

Take a leap and join our team! At Gesa, we believe in the power of our people. Coming from all walks of life, our team members’ individual stories and unique experiences are our most valuable asset. But it’s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together. Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority. Get to know us: About - Gesa Credit Union Role Summary: The Member Contact Center Specialist provides exceptional service across phone and other assigned contact channels by accurately completing specialized member functions, resolving concerns, and following established policies and procedures. The Specialist builds and deepens member relationships by demonstrating empathy, curiosity, and knowledge of credit union products and services; asking meaningful questions; identifying member needs; and recommending appropriate products, services, and digital or self-service options. Success in this role requires meeting or exceeding established performance metrics, quality standards, schedule-adherence expectations, and member satisfaction goals. What You Will Be Doing: Promotes strong and lasting relationships by providing exceptional member service via all forms of member contact channels (phone, email, chat, and correspondence) including by not limited to outbound calling Assist members with support, questions and/or filing disputes around debit and credit cards, fraud or any other specialized functions routed Solve problems, take ownership of member concerns, provide prompt resolutions, and follows up as appropriate. Handles more complex and sensitive member concerns Have a core understanding of financial literacy and products and services to be able to fluidly converse with members. Demonstrate an up-to-date and comprehensive knowledge of all credit union products, services, policies, and procedures Shares the features and benefits of the Credit Union products, services, and generates referrals. Maintains an industry average or higher in net promoter scores Make outbound follow up calls to members for the purpose of establishing, growing, and nurturing member relationships Maintains reliable attendance, punctuality, and schedule adherence to support service-level commitments and Contact Center coverage requirements Engage members and callers through asking relevant and meaningful questions, identifying their needs, and making appropriate product and service recommendations Takes ownership of member concerns and provides prompt follow-up/resolution independently or with minimal guidance Meets/exceeds individual key performance indicators (KPIs) expectations Aids members and peers with complex inquiries and escalates concerns in a timely manner. Assist with overrides and high-level transactions Accurately perform daily operations including transactions, card maintenance, new accounts, lending, assisting members with their online banking and other financial needs Provides on the job training and acts as a resource for peers with procedural questions Protects member information and Credit Union assets by following all applicable privacy, information-security, identity-verification, fraud-prevention, regulatory, and internal control requirements Accurately documents member interactions, transactions, account updates, referrals, disputes, and required follow-up in applicable systems in accordance with established procedures Resolves complex problems independently with minimal guidance, acts as an advocate for the member and takes ownership of a timely resolution About You: Demonstrates leadership skills and leads by example Creatively thinks outside the box to resolve member concerns while adhering to policies and regulations Proven ability to multi-task, handle a wide range of assignments, and work with a sense of urgency Member centric with a friendly, professional demeanor Utilizes tools and resources to solve complex inquiries with minimal support from leadership Acts with a sense of urgency to resolve member impacting issues Ability to organize, prioritize, and respond simultaneously to multiple tasks Promotes and participates in a cohesive team environment Fosters the Credit Union's culture with a high energy, positive attitude Ability to effectively communicate ideas and information, both orally and in writing Ability to train, coach and mentor across departments Familiarity and comfort with online system and other technology Excellent customer service and interpersonal skills Analyzes information and recommend achievable process improvements Qualifications What You Will Need: Minimum of a high school diploma or equivalent Minimum of two (2) years experience in a customer service, financial services, retail, contact center, or professional administrative support roles Proficient with Microsoft Office software and standard office equipment; proficiency with call center programs desired Some travel may be required to complete training or fulfill duties Familiarity and comfort with online systems and other technology Our Team Member Value Proposition: In exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer: Competitive Pay Medical, Dental, Vision, and Life Insurance 20 days/year accrual of Paid Time Off – Plus 10 Paid Holidays! 401(k) Match Incentive Program Tuition Assistance and Student Loan Repayment Commuter Benefits Paid Time Off to Volunteer in the Community Product discounts Engaging Work Environment Rewards and Recognition Programs Salary Range: Richland, WA: $20.00-$29.86 Spokane, WA: $20.00-$29.86 Lynnwood, WA: $20.36-$33.94 While our full pay range is listed, most new team members typically start between the minimum and midpoint based on their experience and qualifications. This approach gives room to grow within the role as your career progresses with us!" Get wise to what’s possible with a career at Gesa. Join us! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378-3100 or hrmail@gesa.com to request an accommodation. Gesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment. Selected candidate(s) must be able to pass a pre-employment credit/background check. Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran. Equal Employment Opportunity (gesa.com) Show more

About Rotech Join a Leader in Home Healthcare At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home. With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives. Explore more about our mission and services at Rotech.com. Summary Overview and Responsibilities We are seeking a dedicated Sleep Therapy Inbound Customer Service Representative for our Sleep Central Inbound Call Center in our Murray Operations division. This position serves the customers of the Inbound Call Center (Sleep Therapy patients) by performing tasks related to CPAP resupply. Primarily responsible for new order intake to encompass accuracy with product selection and utilization guidelines. Verifies and enters correct patient demographics, payer and physician related information. Also assists customers with basic sleep coaching, reinforcement of cleaning and routine equipment maintenance. Product expert on various mask interfaces and assisting with basic mask fit issues. First line of contact for CPAP resupply customers. Pay starting at $15.50 plus a Monthly Bonus program opportunity with Potential Unlimited Earnings Mon - Fri 8:30am - 5pm Work From Home after successful completion of IN OFFICE TRAINING and are meeting expectations with management approval Essential Job Duties And Responsibilities (Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.) Acts as patient advocate to resolve questions or concerns Collects patient, source information and inputs data into e-Intake Completes thorough verification for products and services Develops and maintains a working knowledge of current Medicare, Medicaid, insurance regulations, and FDA and JCAHO guidelines Develops and maintains working knowledge of current products and services offered by the company Identifies and resolves problems in a timely manner Makes outbound calls as needed to collect patient data Manages all aspects of initial intake via high volume inbound phone calls Processes related patient paperwork if assigned Processes tickets to ensure timely fulfillment of product orders Prompt and regular attendance is required Provides basic technical customer service assistance for CPAP equipment Provides education to patients and location employees on CPAP supplies Uses e-Intake proprietary system to maintain accuracy and quality control throughout initial patient contact and data input Performs other duties as assigned Qualifications Employment is contingent on Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws. Drug screen (when applicable for the position) Compliance with healthcare facility credentialing process (when applicable for the position) Valid driver’s license in state of residence with a clean driving record (when applicable for the position) Basic Computer, Basic Internet skills and a Typing test Required Education And/or Experience High school diploma or GED equivalent, required Preferred Education And/or Experience Experience with medical equipment, preferred Experience with medical billing practices and of billing reimbursement, preferred Experience in medical field and administrative record management, preferred One year of related work experience, preferred Medical terminology, preferred Skills And Competencies Accurately perform simple mathematical calculations Effectively communicate in English; both oral and written Interpret a variety of communications (verbal, non-verbal, written, listening and visual) Maintain confidentiality, discretion and caution when handling sensitive information Multi-task along with attention to detail Self-motivation, organized, time-management and deductive problem solving skills Work independently and as part of a team Machines, Equipment And Technical Abilities Email transmission and communication Internet navigation and research Microsoft applications; Outlook, Word and Excel Office equipment; fax machine, copier, printer, phone and computer and/or tablet Physical Demands Lift and carry office equipment at times Requires sitting, walking, standing, talking and listening Requires close vision to small print on computer and/or tablet and paperwork Rotech Information Benefits Generous paid time off and paid holidays Overtime pay for non-exempt positions (as applicable) Commission for Account Executives Bonus and incentive opportunities Fixed and variable car reimbursement for Area Managers and Account Executives Car, mileage, and telephone reimbursement (as applicable) Employee discount and recognition programs Employee Assistance Program (EAP) 401(k), HSA, and FSA/Dependent Care FSA Medical, prescription, dental, and vision coverage Life insurance, disability, accidental death, identity protection, and legal services Meru Health mental health and Mercer SmartConnect Medicare programs Livongo Diabetes and High Blood Pressure programs Healthcare Bluebook and RX Savings Solutions programs Hepatitis B (HEPB) and TB vaccinations Make the right move—submit your resume today. Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you’ve applied for, Sign into your account. All positions are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc. Florida applicants - Background screening is required through the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/ Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees. Show more

Your potential has a place here with TTEC’s award-winning employment experience. As a Spanish-English Bilingual Customer Service Representative working remotely, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! Our TTEC remote CX team has 36 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, IL, MT or outside of the United States. Residents of Colorado, Maine, Massachusetts, Maryland, Minnesota, New Jersey, New York, Oregon, Washington, and Washington, D.C. will be considered only based on special business need. What You’ll Be Doing Do you have a passion for helping others and giving them peace of mind? You’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You’ll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring To The Role 6 months or more of customer services experience High school diploma or equivalent Great written and verbal communication skills in Spanish-English Computer experience High speed internet (>15 mbps) What You Can Expect Supportive of your career and professional development An inclusive culture and community-minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage starting at $13.50 to $17.25 per hour And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit https://www.ttecjobs.com/en/us-employee-benefits for more information. A Bit More About Your Role We’re committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor‑led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you’ll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you’re part of one dynamic, global family that’s here to support you every step of the way. You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location US-TX-Austin Job _Customer Care Representative Show more

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Integrated DNA Technologies (IDT), one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. Our team at Integrated DNA Technologies (IDT), is united by a commitment to collaboration and scientific excellence, building on a strong foundation of innovation, expertise, and reliability. Guided by our vision to help researchers rapidly move from the lab to life-changing advances, we work closely with global partners to accelerate progress and genomics breakthroughs across fields like cancer, infectious disease, rare genetic disorders, and more. At IDT, you’ll be part of a culture rooted in continuous learning and improvement—where your growth fuels our mission to accelerate the pace of genomics and helps shape a healthier, brighter future for all. Learn about the Danaher Business System which makes everything possible. The Customer Service Advisor is responsible for providing multichannel customer support throughout the order to cash cycle. Associates in this role are accountable for answering inquiries regarding order placement and fulfillment, including order changes, order status, and delivery status. This position reports to the Manager, Customer Service and is part of Customer Service & Support team located in Coralville, IA and will be an on-site role. In This Role, You Will Have The Opportunity To Enhance customer satisfaction and promote customer loyalty by providing timely and accurate customer support Demonstrate channel versatility and aptitude on multiple customer communication channels Evaluate the customer’s issue and navigate between multiple systems to accurately serve customers and provide informed responses The Essential Requirements Of The Job Include Associate’s degree with 1+ years of customer service experience Excellent computer skills (including Microsoft Office applications and proficiency in typing) It would be a plus if you also possess previous experience in: Bachelor’s degree Previous experience with SAP or Salesforce IDT, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info. The hourly range for this role is $21.00 - $23.00. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com. Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here. For candidates who are based outside of New York City or who are applying for roles outside of New York City, for more information about conditions of any job offer please click here. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@danaher.com. Show more

Take a leap and join our team! At Gesa, we believe in the power of our people. Coming from all walks of life, our team members’ individual stories and unique experiences are our most valuable asset. But it’s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together. Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority. Get to know us: About - Gesa Credit Union Role Summary: The Member Contact Center Specialist provides exceptional service across phone and other assigned contact channels by accurately completing specialized member functions, resolving concerns, and following established policies and procedures. The Specialist builds and deepens member relationships by demonstrating empathy, curiosity, and knowledge of credit union products and services; asking meaningful questions; identifying member needs; and recommending appropriate products, services, and digital or self-service options. Success in this role requires meeting or exceeding established performance metrics, quality standards, schedule-adherence expectations, and member satisfaction goals. What You Will Be Doing: Promotes strong and lasting relationships by providing exceptional member service via all forms of member contact channels (phone, email, chat, and correspondence) including by not limited to outbound calling Assist members with support, questions and/or filing disputes around debit and credit cards, fraud or any other specialized functions routed Solve problems, take ownership of member concerns, provide prompt resolutions, and follows up as appropriate. Handles more complex and sensitive member concerns Have a core understanding of financial literacy and products and services to be able to fluidly converse with members. Demonstrate an up-to-date and comprehensive knowledge of all credit union products, services, policies, and procedures Shares the features and benefits of the Credit Union products, services, and generates referrals. Maintains an industry average or higher in net promoter scores Make outbound follow up calls to members for the purpose of establishing, growing, and nurturing member relationships Maintains reliable attendance, punctuality, and schedule adherence to support service-level commitments and Contact Center coverage requirements Engage members and callers through asking relevant and meaningful questions, identifying their needs, and making appropriate product and service recommendations Takes ownership of member concerns and provides prompt follow-up/resolution independently or with minimal guidance Meets/exceeds individual key performance indicators (KPIs) expectations Aids members and peers with complex inquiries and escalates concerns in a timely manner. Assist with overrides and high-level transactions Accurately perform daily operations including transactions, card maintenance, new accounts, lending, assisting members with their online banking and other financial needs Provides on the job training and acts as a resource for peers with procedural questions Protects member information and Credit Union assets by following all applicable privacy, information-security, identity-verification, fraud-prevention, regulatory, and internal control requirements Accurately documents member interactions, transactions, account updates, referrals, disputes, and required follow-up in applicable systems in accordance with established procedures Resolves complex problems independently with minimal guidance, acts as an advocate for the member and takes ownership of a timely resolution About You: Demonstrates leadership skills and leads by example Creatively thinks outside the box to resolve member concerns while adhering to policies and regulations Proven ability to multi-task, handle a wide range of assignments, and work with a sense of urgency Member centric with a friendly, professional demeanor Utilizes tools and resources to solve complex inquiries with minimal support from leadership Acts with a sense of urgency to resolve member impacting issues Ability to organize, prioritize, and respond simultaneously to multiple tasks Promotes and participates in a cohesive team environment Fosters the Credit Union's culture with a high energy, positive attitude Ability to effectively communicate ideas and information, both orally and in writing Ability to train, coach and mentor across departments Familiarity and comfort with online system and other technology Excellent customer service and interpersonal skills Analyzes information and recommend achievable process improvements Qualifications What You Will Need: Minimum of a high school diploma or equivalent Minimum of two (2) years experience in a customer service, financial services, retail, contact center, or professional administrative support roles Proficient with Microsoft Office software and standard office equipment; proficiency with call center programs desired Some travel may be required to complete training or fulfill duties Familiarity and comfort with online systems and other technology Our Team Member Value Proposition: In exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer: Competitive Pay Medical, Dental, Vision, and Life Insurance 20 days/year accrual of Paid Time Off – Plus 10 Paid Holidays! 401(k) Match Incentive Program Tuition Assistance and Student Loan Repayment Commuter Benefits Paid Time Off to Volunteer in the Community Product discounts Engaging Work Environment Rewards and Recognition Programs Salary Range: Richland, WA: $20.00-$29.86 Spokane, WA: $20.00-$29.86 Lynnwood, WA: $20.36-$33.94 While our full pay range is listed, most new team members typically start between the minimum and midpoint based on their experience and qualifications. This approach gives room to grow within the role as your career progresses with us!" Get wise to what’s possible with a career at Gesa. Join us! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378-3100 or hrmail@gesa.com to request an accommodation. Gesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment. Selected candidate(s) must be able to pass a pre-employment credit/background check. Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran. Equal Employment Opportunity (gesa.com) Show more

Type de contrat: Non Applicable | Permanent contract | Full-time Description du Groupe: Join Groupe SEB and contribute to better living around the world! As a global reference in small domestic and professional equipment, we make a real impact through our 45 iconic brands – Tefal, Seb, Rowenta, Moulinex, Krups, and many more – present in over 150 countries. Every second, 13 products are sold, manufactured in our 50 industrial and logistic sites. Our success relies on the diversity of talents, the richness of individual journeys, and an inclusive and respectful work environment. We are firmly committed to fighting all forms of discrimination. If you have a disability, we are here to listen and adapt your recruitment journey. A Place Where People Matter. SEB Professional is a subsidiary of Groupe SEB. At SEB Professional North America, we are a leader in the professional coffee machine industry, offering three equipment lines: Schaerer, WMF, and Curtis. Our innovative coffee machines are trusted worldwide and can be found in a variety of settings, including hotels, restaurants, coffee shops, and convenience stores. Join us in delivering exceptional coffee experiences worldwide. Primary Purpose: The main purpose of this role is to perform essential customer service-related duties to assist customers with their needs regarding SEB Professional coffee machines. Provides first level troubleshooting and problem resolution with our customers. Starts the tracking process for any repairs or fixes needed for a piece of equipment. What You’ll Do: Engaging with customers, confirming, or clarifying information, and explaining possible solutions, ensuring that clients feel supported and valued, diffusing angry clients, as needed Identify and resolve product issues and address customers’ needs, complaints, or issues with our products Troubleshoot with customers over the phone/emails and conduct basic root cause analysis on basic operational problems to avoid unnecessary down time of equipment and nuisance costs Gather detailed information and basic overview of service issue and create a service case in the Salesforce CRM system with all relevant information, with prioritization and categorization based on drop-down lists for closure or for follow up by the dispatch team Review eligibility for warranty repairs and maintenance; enter accurate service call records with appropriate severity rating Review machine case history, escalate recurring issues to Escalation point of contact as needed Provide timely and professional support for customers including data collection, troubleshooting, problem resolution while remaining empathetic to customers’ situation Understanding and striving to meet or exceed call center metrics and expectations What You'll Need : High School Diploma or GED or equivalent experience 2 – 4 years customer service experience Able to think logically to provide answers to customer questions as well as resolutions for various issues that may arise Capability to prioritize tasks, multitask and complete them in a fast-paced, high-pressure environment Exhibiting patience and confidence with a diverse clientele Exhibits self-motivation, the ability to multitask and pay close attention to small details Ability to work independently without much direct supervision Ability to logically ask root cause analysis questions and diffuse tense situations Provide exceptional customer service, active listening, and verbal and written communication skills, professional phone voice Provide concise and quick service, mindful of the time needed to be spent with every customer Strong time management and decision-making skills Typing speed of at least 35 words per minute Overview: Type of employment: Full–time, non-exempt Workplace type: Hybrid. Irvine, CA Why SEB Professional North America? At SEB Professional North America, we believe great careers are built where people feel supported, challenged, and inspired. Whether you’re working from one of our offices or enjoying a flexible work arrangement between the two, we’re committed to providing benefits, resources, and a culture that help you thrive both professionally and personally. What We Offer: Comprehensive Medical, Dental, and Vision Coverage with a generous employer contribution 401(k) Retirement Plan with company match to help you plan for the future Company‑Paid Life Insurance for added peace of mind 12 Paid Holidays to recharge and spend time with what matters most Additional Voluntary Benefits and Employee Discount Programs A Positive, Inclusive Work Culture that genuinely values work‑life balance Onsite gym Compensation: Hourly Rate: $21.00-$21.70 If you’re looking for an opportunity to make an impact, grow your career, and be part of a dynamic, collaborative team, SEB Professional North America is the place for you. Apply today and take the next step in your career journey. Groupe SEB is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. For more information, please see “Know Your Rights: Workplace Discrimination is Illegal” Poster If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact HRUSA@groupeseb.com Groupe SEB invites any applicant and/or employee to review the Company’s written Affirmative Action Plan. This plan is available for inspection upon request by contacting HRUSA@groupeseb.com Show more

Position Title: Generalist – Member Care (Representative - Member Care 1) Reporting Manager Title: Manager - Contact Center FLSA Status: Non - Exempt Work Arrangement: Hybrid Date Created Date Revised: 4/2026 Created By Position Summary: In an Inbound Call Center setting, you will create exceptional member service experiences by maintaining a professional demeanor and delivering service that embodies TDECU’s Service Standards. Provides assistance and in depth trouble shooting, decision making support, and ensures quick and accurate resolutions for members and prospective members regarding their financial well being. Essential Duties And Responsibilities Takes incoming calls from members, prospective member and third parties to respond to specific account inquiries, product offerings and general questions regarding the credit union. Follows standard call model learned in training. Researches problems through use of various systems and data sources to solve issues and answer member inquiries accurately and quickly. Proactively recommends services and solutions that will improve the member’s life. Educates the member on digital self service tools; trouble shoots Member issues regarding TDECU Self-Service tools. Maintains acceptable performance levels with regards to phone and processing established metrics including time utilization, quality of work, and call handling. Maintains good attendance, punctuality and adherence to work schedule. Complete all TDECU regulatory and compliance training by scheduled due dates. Minimum Qualifications Education High School Diploma or equivalent mix of education and experience is required. Additional training or experience in a banking or a call center environment is preferred Experience A minimum of 6 months of customer service experience required. Call Center or Financial service experience is a plus. Knowledge, Skills, And Abilities Ability to build rapport with all members/callers and stay calm under pressure. Commitment to identify members’ spoken, as well as unspoken, needs to successfully solve their issues the first time. Digital Acumen displaying technical support mentality. Self-motivated and self-managed. Builds collaborative and productive relationships across the organization. Demonstrates effective time management. Continually learns and stays current on trends in the financial industry. Strong working knowledge of relevant software including Microsoft Office, core systems and various other supporting applications. Physical Demands And Work Environment (The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform essential functions of this position and/or may be encountered while performing essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) While performing the essential duties of this position, an employee would frequently be required to stand, walk, and sit. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate. Our company offers a dynamic hybrid work arrangement, which requires three days of on-site work, in the Post Oak corporate office. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Texas Dow Employees Credit Union is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, protected veteran status, sex, religion, disability, genetic information, national origin, or other status protected by federal, state or local law. Consistent with the American Disabilities Act, applicants may request accommodations needed to participate in the application process. Show more

The Purple story At Purple, we believe a better life is achievable — and it starts with investing in yourself. As the masterminds of modern rest and recovery, we believe a good night's sleep is the first step toward powering human potential. It fuels happiness, enhances personal growth, and builds a more connected world. That's why our mission is to deliver the most restorative, most supportive, most downright life-changing comfort on the planet. From our groundbreaking GelFlex® Grid technology to our work in the community, we never stop pushing boundaries. We're bold, curious, and uncompromising in our pursuit of better — for our customers, for our people, and for the world. Because when you invest in better, everything else follows. Compensation The compensation target for this role is: $15.00 - $17.50 Why this role matters Our Customer Care Specialists (a.k.a. “Comfort Gurus”) are tasked with providing world-class, professional support and service to our valued customers. Our specialists can be placed on any number of teams within the service and support center. This includes core servicing (calls, chats, email), warranty, shipping, and returns. Regardless of assignment, our specialists are all focused on ensuring that our customers receive top-notch customer care at every touch point Essential Duties & Responsibilities Respond to customer inquiries via phone, chat, email, text or social media, taking appropriate action to ensure each customer receives world class customer service. Process product orders for customers (via phone, using eCommerce application). Assist customers with website navigation, online checkout process, or technical issues. Provide detailed notes and documentation for each customer interaction. Maintain acceptable customer satisfaction and quality monitoring ratings. Maintain acceptable productivity, schedule adherence and utilization levels Meet all individual performance metrics. Maintain in-depth, detailed, current knowledge of all products, including warranty/returns/refunds policies and procedures. Must be able to work cross-functionally in chat, email, and phones. May be asked to work from home due to inclement weather or system outages. Must work in office through training and completing of initial PWP certification. May be required to work in office if additional training or collaboration is needed and for department and team meetings. Required Skills, Education, Experience High School Diploma or GED (some college preferred) Minimum two years customer service experience, preferably in a call center environment Minimum typing speed of 30 WPM Experience with inContact preferred Experience with NetSuite preferred Experience with Zendesk preferred Knowledge of mattress industry helpful Some sales experience preferred Work Hours (Good Faith Estimate) This full-time position is expected to work approximately 30-40 hours per week. This is a good faith estimate, and actual hours may vary based on business needs. How Purple Brings You Comfort Comprehensive Health & Wellness Benefits 401(k) Match Paid Time Off Childbirth & Parental Leave Sick & Wellness Time Holiday Pay Sabbatical Employee Discount Give Back Day Complimentary Mattress WHY JOIN PURPLE? At Purple, you’ll join a team that truly invests in you, not just as an employee, but as a person. Here, you’ll grow in an environment that values curiosity, collaboration, and courage. We believe in open communication, where your ideas are heard, your voice matters, and feedback helps everyone get better. We prioritize building long-term careers and helping you stretch your skills to reach new goals. You’ll be part of a team that owns its work, celebrates integrity, and takes bold risks to innovate. And most importantly, you’ll belong to a community that values people first, where we lift each other up, celebrate what makes us different, and work together to create something extraordinary. Purple provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Show more