Location: Qesm El Maadi, Cairo, EgyptType: Full-timePosted:Oct 7, 2026
خرجين فقط
القاهره والجيزه فقط
For Cairo Residents
Job Description:
*Identify & approach prospects using referrals from local community, personal contacts, established professional network, and leads or prospects provided
* Achieve targets through set KPIs and objectives
* Determine clients' particular protection needs and financial situation by scheduling face to face appointments
*Provide positive impact to clients by determining their evolving financial & protection needs during their lifetime, these include insurance, savings, and retirement plans
* Identify potential cross-selling opportunities of new products
* Ensure consistent multi-equipment protection solutions consisting of Life, Health, and General insurance products to clients
* Maintain full compliance of department to standards and reactivity/contribution to all compliance processes
* Advance product knowledge through regular training and on the job learning.
* Maintain knowledge on all competitor products and services and analyze all advantages and disadvantages for various products
* Document and maintain all records of sales activities and provide updates as required.
* Ensure renewals are being met in time and that their reports are being delivered to the management
Qualifications:
* Bachelor's degree in a relevant field.
* Fresh graduated.
* 0-2 years of experience
* Insurance Knowledge is preferable.
* Ability to handle angry customers
* Strong interpersonal and communication skills: excellent written and verbal communication skills.
* Strong desire to help clients grow and protect their financial future.
* Meeting sales goals.
Benefits:
*Basic salary
*Commission
*Bonus
*Medical Insurance
*Social Insurance
*Life Insurance
*mobile allowance
*Industry
Insurance
*Employment Type
Full-time
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التواصل مع العملاء الحاليين والمحتملين. البحث عن عملاء جدد وزيادة قاعدة العملاء. فهم احتياجات العميل وتقديم الحلول الفنية المناسبة. إعداد ومتابعة عروض الأسعار مع العملاء. متابعة العملاء من بداية التواصل حتى إتمام التعاقد. متابعة العملاء بعد البيع والحفاظ على علاقة جيدة معهم. تحقيق أهداف المبيعات الشهرية والربع سنوية. التنسيق مع القسم الفني والهندسي لتنفيذ متطلبات العملاء.
We’re looking for a Front Line – Customer Service Representative to provide excellent face-to-face service and ensure a positive customer experience.
📍 Location: Heliopolis
📌 Preferred: Candidates residing in Heliopolis or nearby areas.
Key Responsibilities:
Welcome and assist customers in a professional and friendly manner.
Understand customer needs and provide accurate information and appropriate solutions.
Handle inquiries, requests, and complaints efficiently.
Maintain a positive and professional attitude during all customer interactions.
Coordinate with internal teams to resolve customer issues when needed.
Ensure a high level of customer satisfaction and service quality.
Requirements:
Fresh Graduates are most welcome to apply
Excellent communication and interpersonal skills.
Excellent command of English.
Customer-focused mindset.
Ability to work effectively in a fast-paced environment.
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Location: Qesm El Maadi, Cairo, EgyptType: Full-timePosted:Oct 7, 2026
About the job
Key Responsibilities:
Handle inbound calls providing detailed information on visa requirements and application procedures
Assist customers with completing online visa application forms
Comprehend customers' queries / complaints / comments
Display empathy/ understanding of the issue/ concern towards the customer
Provide quick and effective resolution to customers' queries
Talks in a way the customer can understand
Is able to handle pressure situations and complaints of irate customers
Works accurately and with an eye for details
Is able to use automated information systems to analyze the customer's situation
Eligibility:
HSC / Graduate freshers can apply with zero experience
Minimum 6 months experience in Customer Service
Good French & English (B1 or B2 level) Communication Skills
Excellent real writing/verbal skills
Ensure adherence to daily activities assigned
Technical Competencies: Job related
Prefer having typing Speed +25 wpm with 90% accuracy
MS office knowledge mandatory
Basic computer knowledge
Language - French and English B1 - B2
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المهام المطلوبة: 1- قيادة سيارات (دبابة) بصندوق غير مبردة ونقل كراتين المواد الغذائية من مخازن الشركة إلى العملاء وسلاسل السوبر ماركت في محافظة بورسعيد ومدنها. 2- قيادة سيارات (الجامبو) بصندوق غير مبردة ونقل كراتين المواد الغذائية من مخازن الشركة إلى العملاء وسلاسل السوبر ماركت. راتب شامل صافي للرخصة الاولى 10800 جم غير العمولة الإضافية غير الحافز الشهري 700 راتب شامل صافي للرخصة الثانية 10200 جم غير العمولة الإضافية غير الحافز الشهري 600