User Support Analyst II

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges. How We Support You Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. Make your well-being a priority with multiple top-tier health insurance options. Explore educational opportunities with Lowe's tuition assistance program. Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. Gain extra savings with a 10% Associate Discount. Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits. Your Day at Lowe's As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met. While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department. Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Key Responsibilities Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service. Assist customers with locating and handling merchandise Down stock merchandise by looking for empty areas on shelves and replenishing supplies Process orders and deliveries accurately so customers receive merchandise as expected and on time Cross-functionally train in other areas of the store to help deliver the best customer service Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds) Guide customers through shopping or checkout Complete other duties as assigned Minimum Qualifications 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information 6 Months Experience using common retail technology, such as smart phones and tablets Reading, writing, and performing basic arithmetic (addition and subtraction) Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation Preferred Qualifications 6 months of Retail and/or customer service experience Bi-lingual skills Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials) Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team. Travel Requirements This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores. Working Conditions Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker. About Lowe’s Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. About Lowe’s Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits. Show more

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges. How We Support You Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. Make your well-being a priority with multiple top-tier health insurance options. Explore educational opportunities with Lowe's tuition assistance program. Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. Gain extra savings with a 10% Associate Discount. Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits. Your Day at Lowe's As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met. While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department. Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Key Responsibilities Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service. Assist customers with locating and handling merchandise Down stock merchandise by looking for empty areas on shelves and replenishing supplies Process orders and deliveries accurately so customers receive merchandise as expected and on time Cross-functionally train in other areas of the store to help deliver the best customer service Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds) Guide customers through shopping or checkout Complete other duties as assigned Minimum Qualifications 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information 6 Months Experience using common retail technology, such as smart phones and tablets Reading, writing, and performing basic arithmetic (addition and subtraction) Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation Preferred Qualifications 6 months of Retail and/or customer service experience Bi-lingual skills Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials) Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team. Travel Requirements This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores. Working Conditions Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker. About Lowe’s Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. About Lowe’s Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits. Show more

Hays Electrical Services Job Title: Billing, AR & Scheduling Coordinator Location: Houston, TX Department: Accounting / Operations Employment Type: Full-Time Position Summary Hays Electrical Services is seeking an organized and detail-oriented Billing, AR & Scheduling Coordinator to manage service-related billing operations, customer account receivables, aging report reconciliation, and schedule management. In this role, you will bridge the gap between office finance operations and field service schedules, ensuring timely invoicing, quick payment collection, and smooth service dispatching across our electrical construction and service project portfolio. Key Responsibilities Billing & Accounts Receivable (AR) Service Billing: Process, review, and issue accurate and timely service-related invoices, progress billings, and work orders for electrical construction and maintenance services Aging Reports Management: Monitor and analyze AR aging reports weekly; actively resolve outstanding balances through professional communication with clients, general contractors, and project managers Payment Collections & Reconciliation: Track incoming payments, process credit card payments, deposit checks, and reconcile customer balances against customer accounts Dispute Resolution: Investigate billing discrepancies or customer inquiries, collaborating with field technicians and project managers to resolve pricing, scope, or time-and-materials (T&M) issues promptly Lien Waivers & Compliance: Prepare and send preliminary notices, lien waivers, and required compliance documents in accordance with construction billing standards Scheduling & Operations Support Service Dispatch & Scheduling: Coordinate and maintain the daily/weekly schedules for field electricians and service technicians to optimize travel time and work efficiency Work Order Tracking: Monitor service job progress from initial dispatch to completion, ensuring field logs, hours, and materials used are accurately captured for billing Client Communication: Serve as a primary point of contact for clients requesting service, providing updates on technician arrival times, scope of work, and account statuses Interdepartmental Collaboration: Work closely with Project Managers, Estimators, and Field Leadership to align billing milestones with actual project progress Qualifications & Skills Experience: 2–4+ years of experience in Accounts Receivable, construction/service billing, or dispatching (experience with an electrical contractor or specialty trade contractor is highly preferred) Software Proficiency: Experience with construction accounting & field management software Proficiency in Microsoft Excel (VLOOKUPs, pivot tables, aging schedules) Industry Knowledge: Understanding of time & materials (T&M) billing, unit pricing, AIA progress billings, and construction lien processes Communication: Excellent verbal and written communication skills with strong customer service acumen Organization: High attention to detail, strong time-management skills, and the ability to multitask in a fast-paced environment Benefits & Compensation Competitive salary based on experience Health, Dental, and Vision Insurance 401(k) retirement plan with company match Paid Time Off (PTO) and paid holidays Opportunities for professional growth and career advancement Powered by JazzHR PJkGJjyMNe Show more

About the Company USAble Life is an insurance company committed to supporting its customers, employees, and communities. The company values diversity, equity, and inclusion, encouraging employees to contribute their skills and perspectives. Its workplace culture emphasizes collaboration, professional development, and opportunities for career advancement. USAble Life has been recognized as a Best Places to Work employer in Arkansas, Florida, and Hawaii. The company offers a comprehensive benefits package and supports employee involvement through inclusion initiatives, employee resource groups, and community programs. About the Role USAble Life is hiring Web Developer I/II professionals to develop, maintain, test, and improve software applications that support its business systems. These roles involve analyzing business requirements, reviewing system specifications, and delivering reliable software solutions across projects of different sizes and levels of complexity. You will work with Business Analysts and Lead Developers to translate business needs into technical solutions while contributing to application development, quality assurance, deployment, and code reviews. The positions require a solid foundation in programming, database technologies, secure coding, and software development practices, along with the ability to collaborate effectively and deliver work on schedule. Key Responsibilities Work with Business Analysts and Lead Developers to identify and document business requirements related to system integrations. Analyze system specifications and determine appropriate technical solutions. Develop, implement, maintain, and test software applications that support company systems. Recommend practical solutions to processing problems and system requirements. Support quality assurance, testing, and software deployment activities. Participate in application planning, design, development, and deployment. Contribute to code reviews, provide constructive feedback, and learn established software development practices. Review code to ensure compliance with coding standards, conventions, and consistency across applications. Communicate work status and progress to development and project teams. Help deliver projects in a timely and cost-effective manner. Perform other related duties as assigned. Required Qualifications Bachelor's degree in Computer Science or Information Systems, with coursework and/or experience aligned with the required technical skills, or equivalent military experience for Web Developer I. Minimum of 1 year of IT experience for Web Developer I. Minimum of 2 years of IT experience for Web Developer II. Experience with open-source tools such as log4net, NUnit, and NHibernate. Experience using version control systems such as Git. Experience writing SQL queries for databases such as Microsoft SQL Server, MySQL, or Oracle. Experience with software development or release-tracking tools such as JIRA or Targetprocess. Strong understanding of programming concepts, object-oriented programming, secure coding, and design patterns. Excellent analytical and problem-solving skills. Ability to work effectively in a team environment. Strong attention to detail and excellent communication and interpersonal skills. Ability to complete assigned tasks within established timelines. Understanding of testing tools, unit testing, integration testing, test scripting, and testing methodologies. Preferred Qualifications For Web Developer I, preferred qualifications include coursework or a curriculum focused on SQL and Microsoft .NET, at least 2 years of IT experience, and experience in the health insurance industry. For Web Developer II, preferred qualifications include experience with continuous integration and delivery pipelines and at least 3 years of IT experience. Salary & Benefits The anticipated annual salary ranges for new hires are: Web Developer I: $63,000–$75,000. Web Developer II: $79,000–$95,000. Placement within the applicable range depends on factors such as experience, education, work location, licensing requirements, proficiency, qualifications, and company tenure and equity. The position is also eligible for an annual incentive plan based on company and individual performance. Benefits include paid time off from the date of hire. 11 paid holidays. 401(k) plan with up to a 6% company match, fully vested from day one. Remote work opportunities with company-provided equipment. Tuition reimbursement. Employee Assistance Program. Inclusion Council and Employee Resource Groups. Recharge Days and Volunteer Time Off. A comprehensive benefits package and opportunities for professional development and career advancement. Location and Work Arrangement The listing describes remote work opportunities but does not specify the work arrangement for this particular position. Working Conditions Participation in an on-call rotation is required, including nighttime support. Equal Employment Opportunity USAble Life is an Equal Opportunity Employer. Applicants are entitled to the rights and protections provided under applicable federal employment laws. Information about these rights is available through the U.S. Department of Labor's Know Your Rights notice. Show more