Human Resources Generalist (bi-lingual Spanish)

Description Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 11 states. We are now hiring a Human Resources Coordinator in Princeton, NJ. The Human Resources Coordinator provides administrative support for various Human Resources functions. The HR Coordinator performs customer service functions by responding to employee inquiries efficiently and accurately to ensure compliance and consistency. Pay Rate: $23-$25/ hourly based on experience Responsibilities Manage all FMLA/LOA inquiries and perform required administration Manage unemployment claims for assigned region and partner with third party vendor Compile and analyze data in current HRIS system (UKG), identify trends, and make appropriate recommendations Maintain integrity of employment data Audit background checks to ensure consistency and compliance with state and federal regulations Perform customer service functions and respond to routine employee inquiries Conduct regular audits of HRIS system UKG, identifying opportunities for improvement and providing feedback Assist HR Business Partners with conducting training as necessary Ensure compliance with federal and state regulations, by completing and filing reports Provide backup coverage to HRIS Coordinator in the review and approval of HRIS workflows at the HR approver level Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation Minimum Requirements Bachelor’s degree in related field required 2+ years’ experience in Human Resources PHR or other related HR certification preferred Knowledge of state and federal employment laws Proficiency with Microsoft office Knowledge of UltiPro HRIS System is a plus Valid driver’s license Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing Why Community Options? Competitive Insurance Options (Medical, Dental, Vision) Paid Holidays—Including a Birthday Holiday! Generous Paid Time Off (PTO) Employee Incentive & Discount Programs 403b Retirement Plan Exceptional Career Growth Opportunities Great coworkers/team that support you! University partnerships that include tuition reduction Community Options is an Equal Opportunity Employer M/F/D/V #IND-NA We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Show more

CLIENT SERVICES PROFESSIONAL IWHAT DO YOU NEED TO SUCCEED? Dynamic owners of client servicing relationships that are accountable to manage all servicing needs for clients, while providing proactive and reliable solutions to support the relationship based on a vast product knowledge. Adaptable skills providing service consistently across different LOB's. Manage servicing needs for clients within a portfolio. Use product knowledge and standard procedures to provide proactive and reliable solutions to support the relationship. Provide consistent service through the end-to-end execution of tasks and requests. WHAT WILL YOU DO? Answering incoming calls, emails, and correspondence from clients and completing requests on the client’s behalf or escalating requests as appropriate. This can include money movement (transfer and payments), providing account information, updating client information, and other requests. Normally receives detailed instruction, guidance and direction on all work. Works under general supervision. Has limited discretion to vary from establish procedures. When applicable, able to determine when collaboration or escalation are necessary. Takes accountability for decisions. Entrepreneurial sense of ownership of client inquiries & requests, with proactive anticipation of client needs. Critical thinking to creatively resolve client issues while following standard practices and procedures. Attending trainings, team meetings, and individual manager meetings for feedback, coaching, and development. Required Qualifications* Bachelor's Degree or equivalent Minimum 1 year client service, operations and/or relationship management support Minimum 1 year documentation, & services client-facing experience WHAT'S IN IT FOR YOU? Compensation Starting base salary: $18.39 - $27.62 per hour. Exact compensation may vary based on skills, experience, and location. Benefits and Perks Benefits At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. About Us Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job. Show more

CLIENT SERVICES PROFESSIONAL I WHAT DO YOU NEED TO SUCCEED? Dynamic owners of client servicing relationships that are accountable to manage all servicing needs for clients, while providing proactive and reliable solutions to support the relationship based on a vast product knowledge. Adaptable skills providing service consistently across different LOB's. Manage servicing needs for clients within a portfolio. Use product knowledge and standard procedures to provide proactive and reliable solutions to support the relationship. Provide consistent service through the end-to-end execution of tasks and requests. WHAT WILL YOU DO? Answering incoming calls, emails, and correspondence from clients and completing requests on the client’s behalf or escalating requests as appropriate. This can include money movement (transfer and payments), providing account information, updating client information, and other requests. Normally receives detailed instruction, guidance and direction on all work. Works under general supervision. Has limited discretion to vary from establish procedures. When applicable, able to determine when collaboration or escalation are necessary. Takes accountability for decisions. Entrepreneurial sense of ownership of client inquiries & requests, with proactive anticipation of client needs. Critical thinking to creatively resolve client issues while following standard practices and procedures. Attending trainings, team meetings, and individual manager meetings for feedback, coaching, and development. Required Qualifications* Bachelor's Degree or equivalent Minimum 1 year client service, operations and/or relationship management support Minimum 1 year documentation, & services client-facing experience WHAT'S IN IT FOR YOU? Compensation Starting base salary: $18.39 - $27.62 per hour. Exact compensation may vary based on skills, experience, and location. Benefits and Perks Benefits At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. About Us Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job. Show more

Job Title: Claims AssociateJob Description As a Claims Associate, you will be responsible for handling member inquiries, providing clear and accurate information regarding benefits and claims, and navigating multiple systems simultaneously to resolve questions efficiently. You will maintain professionalism and remain calm, detail-oriented, and organized when working on several tasks to ensure clear and supportive delivery to our members on every call. Responsibilities Answer an average of 20-25 calls daily, explaining medical or vision claims. Help members understand their Explanation of Benefits, research claim status, payment information, deductibles, copays, and eligibility questions. Resolve concerns or escalate complex issues when necessary. Document call details, complete follow-up tasks, and other assigned duties. Essential Skills Professional phone etiquette. Telephone customer service experience, comfortable taking inbound and outbound calls. Strong technical aptitude with proficiency in Microsoft Office products, including a claim system. Reliability and accountability for attendance and adherence to a hybrid schedule. At least 1 year of customer service experience required. High School Diploma required. Additional Skills & Qualifications Knowledge of medical terminology is a plus. Opportunity for coursework/certification assistance after approximately six months. Work Environment This role operates in a professional, focused environment, recognized as one of the Top 10 Places to Work in Lincoln. Employees engage in a 'head down and work' culture with limited schedule changes throughout the day. Enjoy monthly food days, cornhole tournaments, annual company outings, and holiday luncheons. Training includes MondayThursday in-office with Friday work-from-home during the first eight weeks, and a hybrid schedule with three in-office days per week post-training. Normal schedule is 8:15-5:00 PM or 9:15-6:00 PM, with rotational later shifts 1-2 times a month. Job Type & Location This is a Permanent position based out of Lincoln, NE. Pay And Benefits The pay range for this position is $49000.00 - $58000.00/yr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. 13 Paid Holidays Day one benefits health, Dental, Vision (individual and Family plans) PTO Job Type & Location This is a Permanent position based out of Lincoln, NE. Application Deadline This position is anticipated to close on Oct 30, 2026. Workplace Type This is a hybrid position in Lincoln,NE. About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Show more