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Role Purpose As a Customer Inquiry Advisor, you will be the face and voice of DHL Express, confidently providing a comprehensive suite of customer service solutions. Your primary goal is to manage shipment bookings, handle inquiries, and provide real-time tracking updates with professionalism and empathy, ensuring every interaction enhances the DHL service experience. Key Responsibilities Customer Interaction: Serve as the primary point of contact for customers via the hotline and various communication modes, providing expert advice on DHL service offerings. Booking Management: Efficiently accept and register shipment bookings, ensuring all data is accurate and up-to-date. Information Expert: Provide precise information regarding customs requirements, transit times, and competitive pricing to facilitate seamless shipping. Sales Lead Generation: Proactively identify opportunities to offer alternative services or value-added solutions, turning simple inquiries into potential sales leads. Issue Resolution: Liaise with the Operations department and other internal functions to ensure quick and efficient resolution of customer queries. Service Excellence: Exercise high levels of empathy and professionalism to meet the varying needs and demands of individual customers. Process Improvement: Actively highlight areas for procedural or technological improvement and suggest solutions to enhance the overall customer journey. Operational Support: Provide necessary assistance to the backline team and manage import requests as required to maintain service flow. Policy Adherence: Strictly follow established Customer Service procedures while maintaining the discretion to offer flexibility within reasonable limits. Professional Representation: Build trust and integrity through expert-level service, acting as a reliable representative of the DHL brand. Qualifications, Experience, And Competencies University Graduate: Must hold a bachelor’s degree from a recognized institution. Experience: Experience in a Customer Contact Center or Telesales environment within a service industry is highly preferred. Language Proficiency: Excellent command of both spoken and written English is required. Communication Skills: Exceptional verbal and written communication skills, with the ability to adjust style to meet the needs of diverse audiences. Equal Treatment Clause: We are committed to fostering equal opportunity and strictly reject all forms of discrimination. At DHL Group, employee selection is based exclusively on individual qualification, performance, skills, and professional experience. ✨ We Deliver the Difference ✨ We Care ✨ We Grow Together Do you see a personal challenge in these versatile and responsible tasks? Then Apply Now! Show more

Ready to kick-start an exciting and rewarding career journey? Our 2026 Summer Internship Program is here! Gain hands-on experience, work on real projects, and learn from industry experts. This is your chance to build a strong foundation for a successful professional future. Seize the opportunity and apply NOW! Here’s What To Expect Next Online Technical Test: Shortlisted candidates will receive an email with details for a technical assessment. Online Interview: Successful candidates from the test will be invited to an online interview. Final Announcement: Selected candidates will receive onboarding preparation details via email. Show more

Apply now » Electrical site Engineer Location: Suez, EG Requisition ID: 16983 Why work for us? Driven by our purpose: Building progress for people and the planet. We are transforming to become the leader in innovative and sustainable building solutions. Holcim US offers an unparalleled range of innovative cement, aggregates, asphalt, concrete products and construction services that have been the foundation for infrastructure projects across the globe. To move the industry forward to a greener future we need people who are passionate about sustainability, are driven to shape and influence perception, and keen to build, grow and thrive in our high-performance culture. Are you ready to build progress with us? Job Purpose Follow up Construction Electrical & instrumentation and control system erection according to health and safety regulation in the determined time table Key Accountabilities The scope of this position involves: Apply health and safety rules in the plant (project area) for PPE, energy isolation. Conducts risk assessments of daily activities required to ensure a safe work environment and to maintain personal safety and the safety of others. Supervises Electrical & instrumentation and control system installation work, records notes, and reports them to the project contractor Supervises Electrical & instrumentation calibration with the installation contractor. Attends the daily meeting of project engineers with the contractor and ensures implementation according to the schedule and implementation of the notes reported Supervises the operation of the equipment cold run test Supervises the implementation of contractors' work and ensures that work is carried out in accordance with occupational health and safety instructions and the company's standard systems Supervises the operation of equipment, sequence testing, fault testing, and protection devices, and ensures their operation in the main control room. WHO ARE LAFARGE PEOPLE? Lafarge people are passionate about finding better ways to build. They embrace innovation and improvement with a pioneering spirit. They work as trusted partners, creating better solutions and experiences for their customers, communities, and colleagues. Your Lafarge Experience At Lafarge, there is endless opportunity for you to play your part. Whether you’re in a technical, managerial, or frontline role, you can shape a career that works for you. With us you’ll have the chance to embrace the passion we share for our planet. You’ll be encouraged to seek out diverse perspectives, share your ideas, and build the skills and connections you need to perform at your best. Because it’s only when we work together in a culture where everyone thrives, that we can build the world we all want to live in. Apply now » Show more

Overview Join our high-energy outbound sales team to connect with potential customers across various markets. This role drives business growth through lead generation, sales conversion, and delivering exceptional customer experiences. The position aligns closely with sales and marketing functions to achieve revenue targets. Responsibilities Make high-volume outbound calls to prospective customers from provided lead lists Present product features and benefits in a compelling and persuasive manner Identify customer needs and match them with appropriate solutions Handle objections professionally and guide prospects through the sales process Achieve daily, weekly, and monthly call and sales targets Minimum Requirements: High school diploma or equivalent; college degree preferred Excellent verbal communication skills in English and local language where applicable 1-2 years of call center or sales experience Strong active listening skills and ability to build rapport quickly Native or fluent proficiency in local language and business-level English Understanding of local business culture, communication styles, and professional etiquette Preferred Requirements: Previous outbound sales or telemarketing experience Experience in B2C or B2B sales environments Familiarity with CRM and dialing systems Customer service background Multilingual capabilities Show more

Description Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for our team members. Job Summary We are seeking a passionate and talented Accountant to join our dynamic team. The ideal candidate will contribute to our mission of enhancing human health and well-being, ensuring that we meet the highest standards of excellence in our industry. Key Responsibilities Monitor and follow up on outstanding accounts receivable balances across emerging markets, ensuring timely collection within agreed credit terms. Process and reconcile accounts payable invoices, ensuring accuracy and timely payment to vendors and suppliers. Conduct monthly reconciliation of AP/AR sub-ledgers against the general ledger and resolve discrepancies. Coordinate with sales and commercial teams across emerging markets to resolve customer account discrepancies promptly. Prepare and present weekly/monthly aging reports for both payables and receivables to finance management. Ensure compliance with local tax and regulatory requirements across all emerging market jurisdictions. Support month-end and year-end close processes including accruals, provisions, and intercompany reconciliations. Maintain complete and accurate documentation for all AP/AR transactions to ensure audit readiness. Requirements Bachelor's Degree in Accounting or Finance. Minimum of 1-3 years of relevant AR experience, preferably in the pharmaceutical / FMCG or manufacturing industry Strong knowledge of accounting principles, standards, and regulations Proficient in using accounting software and MS Excel. Experience with ERP systems is a plus Proficiency in both spoken and written English is a must Strong analytical, problem-solving abilities, and communication skills Show more

Who We Are Maa-Althahab is a Subsidiary brand from MAISON DE MAA Group, a leading and most famous fragrance brand in the Middle East and Africa. Founded in 2006, the company pursued innovative thinking in making unique global perfumes which match the lifestyles and personalities of all clients. Primary Function responsible for tracking and recording inventory movements, ensuring accuracy in stock records, and reconciling physical inventory with system data. The role supports warehouse operations by maintaining proper documentation, preparing inventory reports, and ensuring compliance with financial policies and procedures. Key Responsibilities Review and reconcile the daily recording of sales and purchase invoices for retail branches in Cairo branches. Conduct periodic visits to branches to review accounting operations and provide support to branch managers. Prepare and submit daily and monthly financial reports to the Finance Department. Respond to ad hoc and seasonal reporting requests from the Finance Department, such as promotional and item sales reports. Maintain ongoing communication with branch managers to resolve accounting and technical issues. Review sales invoices and identify price violations or unauthorized promotional offers. Prepare comprehensive monthly reports for all retail branches to support daily sales recording and share them with branch supervisors. Provide accounting support to branch supervisors and supply them with necessary sales reports. Prepare income statements for retail branches in Cairo malls and branches Conduct monthly analysis of branch expenses and reconcile them with their supporting documents. Follow up on e-commerce platforms' accounts and requests, and coordinate with warehouses to process orders and settle their accounts on the system. Conducting a periodic inventory of goods in warehouses and branches Carrying out goods transfers from one branch to another on the system Qualifications Bachelor’s degree in Accounting, Finance, or a related field. Minimum of 3-5 years of experience in retail accounting or branch financial oversight. Strong understanding of accounting principles, financial reconciliation, and reporting. Show more