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Job Objective One sentence summary of the main objective of the job, the most important activities and the means and guidelines to obtain the objectives. Call Center Rep. is responsible to manage inbound calls from donors or public, responding to their questions, follow up on enquires, escalate calls or complaints as needed. He\she is responsible to perform outbound calls for generated leads (potential donors) received from different recruitment channels; digital and on ground campaigns and make every effort for conversion to actual donors in alignment with GEPD donation centers. Environment Internal and external interactions i.e.: with other departments/divisions, international scope, providers, customers) Internal: Quality and Operations. External: Donors, Third party providers, and public. Key responsibility Answer inbound calls received on GEPD hotline: Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that caller feel supported and valued. Managing large amounts of inbound and outbound calls in a timely manner. Identifying caller's needs, clarify information, research every issue and providing solutions. Management and follow up donor complaints with the donation center. Identify and escalate issues to call center supervisor. Process appointments and other application. Route calls to appropriate resources. Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in received calls. Follow up donors calls where necessary. Complete call logs and reports. Building lasting relationships with donors and other related functions based on trust and reliability. Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call center metrics while providing excellent consistent donor service. Following call center scripts when handling different topics. Meet personal/team qualitative and quantitative targets. Receive donor Feedback/Complaint or any concerns, document the complaints as required and archive the complaints as applicable. Follows the company policies, procedures and regulations. Academic Experience Required Bachelor 's Degree (or equivalent) in related fields. Professional Experience Required Typically requires a minimum of 2 years of related experience in call center or customer service. Computing Skills Proficiency in all Microsoft Office applications, call center applications and CRMs. Call Center Agent Job Description Personal Skills Strong communication skills. Strong Interpersonal skills. Maintain a positive attitude focused on customer satisfaction. Critical thinking and problem solving. Analytical. Time management. Languages Written and spoken English and Arabic Show more

Assist in the monitoring and management of security tools and technologies to enhance organizational security posture Support incident response activities by investigating alerts and helping to resolve security incidents Participate in routine vulnerability assessments and security audits Help maintain and update security documentation and procedures Collaborate with team members to implement security policies and procedures Engage in continuous learning to develop skills in SecOps and cybersecurity practices Assist in the maintenance of cloud infrastructures and services from a security standpoint Support the implementation and improvement of security monitoring solutions Document findings and contribute to reports on security assessments Requirements Bachelor's degree in Computer Science, Cybersecurity, or a related field 1-2 years of experience in a security-focused role or internship Basic knowledge of security principles, practices, and technologies Familiarity with cloud security concepts and platforms (AWS, Azure, or Google Cloud) is a plus Understanding of networking concepts, firewall management, and intrusion detection systems Basic scripting skills in languages such as Python, Bash, or PowerShell Willingness to learn about security tools (e.g., SIEM, antivirus, IDS/IPS) and cloud security solutions Good problem-solving skills and ability to work in a team-oriented environment Strong communication skills, both verbal and written Relevant security certifications (e.g., CompTIA Security+, AWS Certified Cloud Practitioner) are a plus but not mandatory Benefits Hybrid working model Social and medical insurance Transportation Show more

About The Role Revio is a digital loyalty platform that helps brands and small businesses replace paper punch cards with cards that live in Apple Wallet and Google Wallet. We're growing across MENA, and Alexandria is our next focus market. We're hiring a Sales Representative based in Alexandria to bring Revio to brands across the city, from cafes and restaurants to retail chains, salons, and hospitality groups. You'll own the full sales cycle: prospecting, demos, negotiation, and closing. What you'll do Build a pipeline of brand and merchant prospects across Alexandria through outbound outreach, in-person visits, and referrals. Run product demos and walk merchants through how Revio works on their phone. Negotiate pricing and close new merchant accounts. Hit a monthly quota of new signups and onboarded merchants. Work closely with our merchant success team so new accounts launch successfully. Share market feedback with the product team to help us serve Alexandria merchants better. What we're looking for 1–3 years of sales experience, ideally selling to SMB owners or brand managers. Fluent Arabic and conversational English. Comfortable doing in-person merchant visits across Alexandria. Self-starter who can run their own pipeline without daily supervision. Curious about technology and confident demoing a software product. Bonus: experience selling SaaS, POS, payments, or marketing tools. Compensation Competitive base salary plus uncapped commission on every merchant you sign on. Top performers earn well above the local market average. Includes onboarding training, sales tooling, and a clear path to a senior or team-lead role as we expand. Show more

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Monitor all CCTV cameras and surveillance systems throughout the hotel to ensure the safety and security of guests, employees, visitors, and hotel property. Observe and report any suspicious activities, security breaches, or unusual incidents to the Security Supervisor immediately. Maintain continuous surveillance of all assigned camera systems during the shift without interruption. Record, document, and report all security incidents accurately and in a timely manner. Retrieve, review, and preserve CCTV footage when requested by authorized management or for investigation purposes. Ensure that all CCTV equipment, monitors, recording devices, and related systems are functioning properly and report any faults immediately. Maintain confidentiality of CCTV footage and security-related information at all times. Assist security officers by providing real-time information during emergencies, incidents, or investigations. Monitor fire alarm systems, access control systems, and other security monitoring systems where applicable. Ensure all CCTV recordings are stored and archived according to hotel policies and legal requirements. Keep accurate logs of incidents, equipment status, maintenance requests, and daily activities. Report any unauthorized access to restricted areas or suspicious behavior observed through the CCTV system. Coordinate with Security Supervisors and other departments during emergencies or security incidents. Comply with all hotel security procedures, emergency response plans, and safety regulations. Ensure the CCTV Control Room is kept clean, secure, and organized at all times. Use all communication equipment such as telephones, radios, and intercom systems professionally and for official purposes only. Protect all hotel information and refrain from sharing security-related information with unauthorized persons. Participate in emergency drills, security training, and departmental meetings as required. Continuously improve knowledge of CCTV systems, security procedures, and surveillance technology. Carry out all responsibilities related to the hotel's quality management, health and safety, and environmental management systems. Perform any other duties assigned by the Security Supervisor, Security Manager, or Hotel Management that are related to the position. Qualifications Education: At least a high school diploma. Experience: At least 2 years of work experience in the related field. Experience in the industry is an asset. Foreign Language: Not required. Courses and Training: Prior attendance in courses and seminars in the related field. Computer Literacy: Not required. Skills: Expected to use basic tools and equipment related to the job. Expected to perform simple, specific and standard tasks that are generally repetitive. Additional Information Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture Note: Customization may be included for any specific local or legislative requirements, such as work permits Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Show more

The Opportunity The Sales Executive is responsible for generating new business opportunities, developing client relationships, and promoting MetLife's Employee Benefits and insurance solutions to corporate clients. The role focuses on achieving sales targets, expanding market presence, and delivering value-driven insurance solutions that meet clients' workforce protection and wellbeing needs. The successful candidate will actively manage the sales cycle from prospecting and lead generation through proposal development, negotiation, and deal closure while maintaining strong relationships with clients, consultants, and brokers. Key Responsibilities Identify and pursue new corporate business opportunities within assigned markets and industries. Develop and maintain a robust sales pipeline through networking, referrals, broker relationships, and direct prospecting. Generate new revenue through the acquisition of corporate clients. Conduct client meetings to understand employee benefits requirements and business objectives. Present MetLife's Employee Benefits solutions and value proposition to prospective clients. Prepare quotations, presentations, proposals, and tender submissions. Lead negotiations and close business opportunities in line with company objectives. Ensure smooth onboarding and implementation of new accounts. Coordinate with Underwriting, Operations, Claims, Customer Service, and Finance teams to ensure efficient service delivery. Facilitate the resolution of client inquiries and operational issues. Monitor market trends, competitor activities, and emerging opportunities. Gather customer feedback and market insights to support product development and strategic initiatives. Maintain accurate sales records and pipeline updates within CRM systems. Prepare weekly and monthly sales reports and forecasts. Ensure compliance with regulatory requirements and company policies. Required Qualifications Bachelor’s degree in business administration, Marketing, Finance, Insurance, or a related field. 5 years of Sales experience in Insurance, Employee benefits or financial services is preferred. Experience dealing with corporate clients. Proven track record of meeting or exceeding sales targets and acquiring new corporate clients. Excellent negotiation, presentation, and consultative selling skills. Preferred Qualifications Technical Competencies Sales Pipeline Management Prospecting & Lead Generation Proposal Development Insurance & Employee Benefits Knowledge Financial Analysis Market Research Behavioral Competencies Strong Communication Skills Relationship Building Negotiation & Influencing Customer Focus Business Acumen Result Orientation Problem Solving Teamwork & Collaboration Resilience & Adaptability About MetLife Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us! Show more

Job Description Develop and execute marketing activities based on approved marketing plans and business objectives. Coordinate marketing campaigns, promotional activities, and product launches. Prepare and update marketing materials, presentations, and promotional content. Conduct market and competitor analysis to identify trends, opportunities, and potential threats. Monitor marketing campaign performance and prepare regular performance reports. Coordinate with Sales, Product Development, E-commerce, and other relevant departments to support marketing initiatives. Manage and follow up on marketing content and ensure consistency with approved brand guidelines. Support the planning and execution of digital and social media marketing activities. Maintain accurate records of marketing activities, campaigns, materials, and related documentation. Follow up with external agencies, suppliers, and service providers when required. Ensure marketing activities are completed within approved timelines and budgets. Identify marketing issues and support the implementation of corrective actions and continuous improvement initiatives. Qualifications Bachelor's degree in Marketing, Business Administration, Communications, or a related field. 2–3 years of experience in marketing, preferably within the apparel, fashion, retail, or FMCG industry. Good knowledge of marketing principles, campaign planning, and promotional activities. Ability to conduct market and competitor analysis and prepare marketing reports. Good knowledge of digital marketing and social media platforms. Proficiency in Microsoft Office (Excel, Word & PowerPoint). Strong communication and coordination skills. Creative thinking and ability to develop practical marketing ideas. Strong analytical and problem-solving skills. High attention to detail and accuracy. Strong time management and prioritization skills. Teamwork and collaboration skills. High level of accountability and follow-up. Show more