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Job Purpose Responsible for the safety, availability, and comfort of the track by ensuring the reliability of maintenance operations. Manage technicians and operators under his responsibility. Responsibilities/Duties Profil de candidat recherché : Track Maintenance & Technical Oversight Ensure the long-term reliability, safety, and sustainability of the LRT network’s track and workshop installations. Maintain railway safety standards and ensure sustainability of installations. Oversee the technical execution of corrective and cyclical maintenance activities. Monitor and assess track conditions, including analyzing inspection reports. Oversee the completion of maintenance projects and track inspections. Ensure proper logistics and resource availability for maintenance worksites. Conduct inventory checks for online stock and equipment during night shifts. Ensure continuity of service across maintenance operations. Team Leadership & Workforce Management Manage technicians and operators under direct responsibility. Plan, organize, supervise, and adjust team activities as needed. Contribute to the training, coaching, and development of team members. Assist in managing the transition and coordination of maintenance activities between night and day shifts. Enforce safety instructions on site to ensure the wellbeing of all staff. Safety & Compliance Ensure compliance with company policies, procedures, and safety regulations. Promote and enforce safety culture during all maintenance activities. Ensure all maintenance works are executed in alignment with safety-critical procedures. Manage emergency interventions efficiently when required. Communication & Stakeholder Coordination Facilitate effective communication with internal and external stakeholders. Align work execution with the company’s strategic objectives and operational requirements. Provide updates and support to the Track Manager as required. Planning, Reporting & Economic Management Plan, organize, and oversee maintenance activities based on operational needs. Monitor and manage the economic impact and cost-efficiency of maintenance operations. Support continuous improvement initiatives and ensure proper documentation. Complete assignments independently within established procedures and expected timelines. Additional Responsibilities Perform other duties as assigned by the Track Manager. Maintain high professionalism, positive attitude, and strong service orientation under pressure. Safety Responsibilities Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role. Comply with the requirements of RDMC RQHSE Policy and Safety Management System. Be mindful that Safety, Security, and Environmental protection are everyone’s responsibility. All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations. Qualifications ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE Degree in Mechanical or Civil Engineering. Knowledge Know the technology of the Metro track. Know the constraints related to the operation of the lines. Know Track Maintenance. Know distressing process. Knowing how to manage an emergency intervention. Know how to read and interpret readings from measuring vehicles. Know the methods of site planning. Knowing how to ensure the conduct of work on operated and unoperated track. Know how to use CMMS software. Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers. Excellent computer proficiency (MS Office – Word, Excel and Outlook). Experience 3-5 years’ relevant experience in track maintenance. Experience in the change management culture. Desired Behaviors & Experiences Strong understanding of track infrastructure. Effective management abilities. Skilled in communicating at all organizational levels. Capable of supervision and operational control. Strong problem-solving and process mapping skills. Possesses analytical and critical thinking abilities. Proficient in negotiation and decision-making. Self-driven and enthusiastic approach. Strong numerical aptitude. Capable of handling complexity. Excellent verbal and written communication skills in English; fluency in spoken and written Arabic. Attentive to detail. Show more

Line of Service Advisory Industry/Sector Technology Specialism Advisory - Other Management Level Intern/Trainee Job Description & Summary The Contingent Workforce job family group at PwC includes people working for PwC who are not a partner or employed by a PwC Legal Entity. As a contingent worker at PwC, you will work for PwC without being a partner or employed by a PwC Legal Entity. Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you will have the chance to work on a variety of assignments, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are encouraged to ask questions, take initiative, and produce quality work that adds value for our clients and contributes to our team’s success. During your time at the Firm, you start to establish your personal brand, paving the way to more opportunities. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Apply a learning mindset and take ownership for your own development. Appreciate diverse perspectives, needs, and feelings of others. Adopt habits to sustain high performance and develop your potential. Actively listen, ask questions to check understanding, and clearly express ideas. Seek, reflect, act on, and give feedback. Gather information from a range of sources to analyse facts and discern patterns. Commit to understanding how the business works and building commercial awareness. Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements. Required Skills Optional Skills Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? Yes Government Clearance Required? No Job Posting End Date Show more

Job Purpose The Fraud Controller is responsible for providing a high level of customer service to all passengers while carrying out revenue protection, crowd control, and operational support duties. The role includes providing assistance and information to customers, supporting bus replacement services, reporting faults on stations and trains, and ensuring compliance with revenue protection procedures and operational standards. Responsibilities/Duties Profil de candidat recherché : Fraud Awareness, Revenue Protection & Cash Handling Conduct undercover journeys on trains to identify and address revenue protection issues, vandalism, anti-social behavior, and non-compliance with the Rules of Carriage, including restrictions related to smoking, eating, and designated train sections. Follow revenue protection procedures, rules, and associated by-laws applicable to staff and passengers. Carry out ticket inspection activities on trains and in stations using Portable Checking and Vending Machines capable of reading, analyzing, and determining ticket validity. Issue penalty fares to passengers traveling without a valid ticket, attempting to evade the correct fare, or violating applicable by-laws. Participate in fraud-prevention awareness activities and campaigns. Communicate tariff changes and revenue-related updates to passengers and relevant departments. Return PVs (violation reports) and receipts at the end of each shift. Ensure proper and compliant use of the cash register during shifts. Complete required forms documenting payments, issued receipts, and total amounts generated. Report any cancellations or modifications related to payments or claim receipts to the hierarchy. Remain accountable for cash handling activities during assigned duties. Operations Support & Customer Service Provide a high standard of customer service and proactive passenger information. Explain the operation of fare machines, elevators, and other station equipment to passengers when required. Provide mobility assistance to passengers when required. Support colleagues and operations teams during degraded operations and emergency scenarios. Assist in crowd management activities and minimize queuing at station gate lines. Report faults, operational irregularities, and issues related to non-compliance with operational procedures and standards. Participate in operational training sessions and exercises as required. Safety, Security & Incident Reporting Apply a positive safety culture within trains and stations. Control and address violations identified during patrols in accordance with company procedures. Report serious offenses, incidents, and operational concerns promptly to the supervisor. Report potential safety hazards and take appropriate action when required. Follow instructions and guidance provided by supervisors and management. Carry out any additional duties or assignments delegated by superiors. Safety Responsibilities Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role. Comply with the requirements of RDMC RQHSE Policy and Safety Management System. Be mindful that Safety, Security, and Environmental protection are everyone’s responsibility. All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations. Qualifications ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE Bachelor’s degree in commerce, Accounting, Finance, or related field. Proficiency in Arabic; basic English communication skills are preferred. Knowledge Knowledge of revenue protection procedures and customer service practices. Basic knowledge of ticket inspection systems and cash handling procedures. Good communication and interpersonal skills. Experience 0-3 years of experience in customer service, transport operations, security, or revenue protection activities. Desired Behaviors & Experiences Customer Focus: Delivers professional and courteous service to passengers while maintaining operational standards. Operational Discipline: Follows procedures, policies, and operational instructions accurately and consistently. Safety Commitment: Promotes safe working practices and actively reports safety or security concerns. Integrity & Accountability: Handles revenue protection and cash-related responsibilities with honesty and professionalism. Teamwork: Cooperates effectively with colleagues and supports operational requirements during normal and emergency situations. Show more

Assist in developing and customizing Odoo modules Fix minor bugs and support ongoing development tasks Write and maintain technical documentation Follow coding standards and best practices Support testing and basic quality checks Work under supervision of the development team Requirements Fresh graduate or final-year student in Computer Science, Software Engineering, IT, or related field Basic knowledge of Python Basic understanding of SQL databases Familiarity with web concepts (HTML/CSS is a plus) Strong willingness to learn Odoo framework Benefits A culture of growth: Many of our leaders started in junior roles — we believe in investing in our people and growing talent from within Continuous feedback: We don't wait for annual reviews — we believe in real-time coaching and development Supportive & collaborative vibes: We're all about learning together, cheering each other on, and diving into challenges as a team A space for every personality: Love socializing? You'll thrive in our lively environment where conversation and connection are key. Prefer quiet focus? We've got dedicated Focus Rooms perfect for deep work Flexible work options: Enjoy up to 6 Work from Home days per month — balance that works for you Show more

Assist in developing and customizing Odoo modules Fix minor bugs and support ongoing development tasks Write and maintain technical documentation Follow coding standards and best practices Support testing and basic quality checks Work under supervision of the development team Requirements Fresh graduate or final-year student in Computer Science, Software Engineering, IT, or related field Basic knowledge of Python Basic understanding of SQL databases Familiarity with web concepts (HTML/CSS is a plus) Strong willingness to learn Odoo framework Benefits A culture of growth: Many of our leaders started in junior roles — we believe in investing in our people and growing talent from within Continuous feedback: We don't wait for annual reviews — we believe in real-time coaching and development Supportive & collaborative vibes: We're all about learning together, cheering each other on, and diving into challenges as a team A space for every personality: Love socializing? You'll thrive in our lively environment where conversation and connection are key. Prefer quiet focus? We've got dedicated Focus Rooms perfect for deep work Flexible work options: Enjoy up to 6 Work from Home days per month — balance that works for you Show more

Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitalityis a work of heart, Join us and become a Heartist®. Job Description We are seeking an experienced and visionary Hotel Manager to lead our operations in Alexandria, Egypt. As Hotel Manager, you will serve as a key member of the executive leadership team, responsible for overseeing all aspects of hotel operations and ensuring exceptional guest experiences. This is an opportunity to drive operational excellence, foster a culture of service, and lead a diverse team in a dynamic hospitality environment. Lead and oversee all hotel operations across multiple departments including Front Office, Housekeeping, Food & Beverage, and Culinary, ensuring seamless coordination and service delivery Partner with the General Manager and executive team to translate strategic priorities into actionable operational goals, structured plans, and measurable outcomes Establish and implement comprehensive department policies, standard operating procedures, and service standards aligned with brand expectations and local regulatory requirements Provide hands-on leadership that sets clear standards for exceptional service through emotional intelligence, authentic personal connection, and visible presence throughout the property Oversee recruitment, onboarding, training, and performance management of operational staff, fostering a culture of continuous learning and professional development Provide coaching, mentorship, and leadership development to department heads, empowering them to act as entrepreneurs and drive innovative, guest-focused solutions Monitor and analyze staffing levels, productivity metrics, and operational key performance indicators to optimize both service quality and financial performance Prepare and manage operational budgets, monitor expenses, and work toward achieving profit objectives while maintaining service excellence Analyze guest feedback, quality metrics, and audit results to identify opportunities for improvement and implement structured enhancement plans Assume General Manager responsibilities during their absence, maintaining operational continuity and leadership presence Champion a strong culture of health, safety, and accident prevention throughout the property Build and maintain positive relationships with guests, staff, and external stakeholders, demonstrating transparency and inclusive leadership Qualifications **Experience & Skills** Minimum 10 years of progressive hotel operations leadership experience, ideally within upscale or luxury hospitality environments Minimum 5 years in a senior leadership role such as Hotel Manager, Director of Operations, or Director of Rooms within a recognized quality hotel or resort Proven expertise in leading complex, multi-department operations with demonstrated success in service delivery and guest satisfaction Strong working knowledge of hotel management systems, financial reporting, labor management, and productivity tools Excellent team leadership and motivational skills with proven ability to coach and develop emerging leaders Outstanding analytical and problem-solving abilities with sound judgment and meticulous attention to detail Strong communication skills, both written and verbal, with ability to articulate vision and expectations clearly Proficiency in budget management, cost control, and revenue optimization Demonstrated expertise in guest relations, complaint resolution, and service recovery Proficiency with hotel property management systems and hospitality technology platforms Conflict resolution and negotiation skills Flexible availability including evenings, weekends, and holidays as required by hotel operations **Leadership Attributes & Personal Qualities** Calm, emotionally intelligent leader who thrives in dynamic, fast-paced environments Warm, composed, and deeply service-oriented, even under pressure Naturally curious, proactive, and solution-focused with a commitment to continuous improvement Assertive yet collaborative approach to decision-making and problem resolution Resilient and adaptable with ability to navigate change effectively Organized and efficient with strong time management capabilities Visionary thinker committed to creating an exceptional workplace and guest experience Empathetic and inclusive leadership style that values diverse perspectives **Education & Certifications** Bachelor's degree in hospitality management, business administration, or related field (preferred) Knowledge of Egyptian hospitality regulations and compliance standards (preferred) Certification in hotel management or hospitality leadership (preferred) Show more