Mid-Level Graphic Designer — Full-Time | On-Site | Maadi, Cairo
About Tamcreativity
Tamcreativity is a creative-focused company specializing in visual design, branding, and creative solutions for different clients and projects. We value originality, strong visual storytelling, collaboration, and attention to detail.
We’re looking for a talented Mid-Level Graphic Designer with 2–4 years of professional experience to join our team full-time at our office in Maadi, Cairo.
Responsibilities
Create engaging designs for digital and print platforms.
Develop social media designs, layouts, logos, and branding materials.
Translate creative briefs and ideas into strong visual concepts.
Maintain consistency across brand identities and visual materials.
Collaborate with the team and clients on creative projects.
Revise and improve designs based on feedback.
Prepare final artwork/files for digital use and printing.
Stay updated with current design trends and creative tools.
Requirements
2–4 years of professional experience in graphic design.
Strong graphic design and visual communication skills.
Good understanding of typography, composition, color, and layout.
Proficiency in Adobe Photoshop and Illustrator.
Experience in branding, logo design, social media design, and marketing materials.
Strong attention to detail and ability to maintain brand consistency.
Ability to manage multiple projects and meet deadlines.
Good communication and teamwork skills.
A strong portfolio is required.
Design-related education is a plus, but not mandatory.
Job Details
📍 Location: Maadi, Cairo
🏢 Work Type: On-site
⏰ Employment: Full-time
How to Apply
Please apply with your CV and portfolio. We’re especially interested in seeing branding, social media, and creative design projects.
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We're Founders Arm, a recruitment partner connecting top MENA talent with leading US startups.
We are seeking a Customer Service Representative to support a fast-growing US company with customer inquiries, order and account issues, and day-to-day service operations. This role suits friendly, organized professionals who take pride in solving problems and want a long-term remote role with a US business.
Salary: Top-of-market salary paid in USD
Location: Remote
Type: Full-time
Key Responsibilities
Respond to customer inquiries via email, live chat, and phone with clear, friendly, and accurate answers
Resolve issues related to orders, billing, accounts, refunds, and returns
Escalate complex cases to the right team with complete, well-documented notes
Keep tickets organized, updated, and resolved within response-time targets
Follow up with customers to make sure issues are fully closed and they're satisfied
Flag recurring problems and share customer feedback to help improve products and processes
Candidate Profile
Fluent in English, both written and spoken
2+ years of customer service or customer support experience, ideally with US customers
Experience with support platforms such as Zendesk, Gorgias, Freshdesk, or Intercom
Calm, patient, and professional, including with frustrated customers
Strong written communication, with attention to tone and detail
Organized and reliable, able to handle a high volume of tickets
E-commerce or SaaS support experience is a strong plus
Why This Role
Earn in USD while working remotely
Work directly with a fast-growing US company
Be the voice of the brand for its customers
Long-term role with room to grow as the company scales
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· Stay on budget for work within the project
· Finish on time within the project milestone
· Promote safety and quality culture within the project
· Ensure customer satisfaction (zero complaints).
Document the lessons learned and Discipline library and case studies
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Job Description – HR Manager
Location: Ain Sokhna, Suez, Egypt
Department: Human Resources
Reports To: Plant Manager (Dotted Line to Group HR / GM HR)
Position Summary
The HR Manager will be responsible for leading all Human Resource functions at the manufacturing plant, ensuring compliance with Egyptian labour laws and company policies. The role will oversee recruitment, onboarding, employee relations, payroll coordination, performance management, training, statutory compliance, and employee engagement while supporting business growth and operational excellence.
Key Responsibilities
Human Resource Operations
Lead all HR operations for the manufacturing facility.
Implement Group HR policies, procedures, and best practices.
Act as the HR business partner to the Plant Manager and department heads.
Maintain accurate employee records and HR documentation.
Talent Acquisition & Onboarding
Manage end-to-end recruitment for plant and support functions.
Coordinate interviews, selection, offers, and onboarding.
Develop local hiring channels and maintain relationships with recruitment agencies and educational institutions.
Ensure smooth induction and orientation for all new employees.
Employee Relations
Foster a positive employee relations environment.
Handle employee grievances, disciplinary matters, and conflict resolution.
Support employee engagement initiatives and welfare activities.
Conduct exit interviews and monitor employee retention.
Performance Management
Coordinate the annual performance management process.
Support managers in setting KPIs and conducting performance reviews.
Identify high-potential employees and succession planning opportunities.
Learning & Development
Identify training needs across departments.
Coordinate technical, behavioural, compliance, and leadership training programs.
Maintain training records and evaluate program effectiveness.
Compensation & Benefits
Coordinate monthly payroll inputs with Finance and corporate HR.
Administer employee benefits, leave, attendance, and overtime.
Ensure timely and accurate payroll-related documentation.
Support salary benchmarking and annual compensation reviews.
Statutory Compliance
Ensure compliance with Egyptian labour laws, social insurance requirements, and company policies.
Maintain employee files, employment contracts, and statutory records.
Coordinate labour inspections and government-related documentation.
Support internal and external compliance audits.
HR Administration
Manage attendance, leave, shift schedules, and manpower reports.
Prepare HR MIS, dashboards, and monthly reports.
Maintain HR policies, SOPs, and documentation.
Coordinate employee visa, work permit, and expatriate documentation where applicable.
Health, Safety & Employee Wellbeing
Work closely with the EHS team to promote a safe workplace.
Support safety awareness programs and mandatory compliance training.
Coordinate employee wellness and engagement initiatives.
Leadership & Business Support
Advise management on HR strategies and workforce planning.
Develop manpower plans aligned with production requirements.
Support organizational development and change management initiatives.
Build a high-performance and values-driven workplace culture.
Key Performance Indicators (KPIs)
Time to Fill Vacancies
Recruitment Cost and Quality of Hire
Employee Retention Rate
Employee Turnover
Payroll Accuracy
Attendance and Leave Compliance
Training Hours per Employee
Performance Appraisal Completion Rate
Employee Engagement Score
Grievance Resolution Time
Statutory Compliance and Audit Score
HR MIS Accuracy and Timeliness
Qualifications
Bachelor’s Degree in Human Resources, Business Administration, or a related discipline.
MBA or Master’s Degree in Human Resources is preferred.
Experience
8–12 years of progressive HR experience.
Minimum 3–5 years in an HR Manager role within a manufacturing environment.
Experience in chemicals, plastics, polymers, PVC compounds, or industrial manufacturing is preferred.
Experience working with multinational organizations is an advantage.
Knowledge of Egyptian labour laws and HR practices is highly desirable.
Skills & Competencies
Strong knowledge of HR operations and labour law compliance.
Expertise in recruitment, employee relations, and performance management.
Experience with HRIS and ERP systems (SAP preferred).
Excellent communication and interpersonal skills.
Strong analytical, problem-solving, and decision-making abilities.
High level of integrity and confidentiality.
Ability to work effectively in a multicultural environment.
Fluent in English; Arabic is preferred.
Working Conditions
Full-time position based at the Ain Sokhna manufacturing plant.
Occasional travel within Egypt or internationally for training and business requirements.
Preferred Attributes
Strong leadership and coaching skills.
Hands-on approach with excellent execution capability.
Proactive, organized, and detail-oriented.
Ability to work under pressure in a fast-paced manufacturing environment.
Results-driven with a focus on continuous improvement and employee development.
Also need to visit Ho weekly.
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