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Company Description TP Group, formerly known as Teleperformance, is a global leader in digital business services with nearly 47 years of industry experience. The company has evolved to meet the demands of the AI era, combining advanced technologies with a strong focus on human empathy. TP delivers intelligent, future-ready customer experience solutions for clients across diverse sectors. Team members join a modern, dynamic organization that values adaptability, innovation, and high-quality service. Working at TP means being part of a global community committed to shaping the future of customer interaction. Role Description This full-time, on-site Customer Service Representative role is based in New Cairo. The Customer Service Representative will handle inbound and outbound customer interactions via phone, email, chat, or other channels, providing accurate information and resolving inquiries efficiently. Day-to-day responsibilities include addressing customer questions, troubleshooting basic issues, processing requests, and documenting all interactions in the appropriate systems. The role involves maintaining a high level of professionalism, following established procedures and scripts, and escalating complex cases when needed. The representative is expected to contribute to customer satisfaction and experience goals while meeting performance and quality metrics. Qualifications Strong customer-facing skills, including Customer Service and Customer Support capabilities. Ability to contribute to Customer Satisfaction through active listening, problem-solving, and timely resolution. Experience or demonstrated interest in enhancing Customer Experience across multiple communication channels. Understanding of the responsibilities and best practices expected of Customer Service Representatives. Prior customer service or contact center experience is preferred, but motivated entry-level candidates are also encouraged to apply. Show more

مطلوب كهربائي معدات ثقيلة (حفارات / لوادر / كلاركات)

While this role is not open at this time , we are actively identifying and engaging with high-quality candidates in anticipation of future openings. This posting allows us to get to know potential talent, understand the market, and move quickly when timing aligns. Candidates who apply may be contacted for an exploratory conversation or kept in mind for upcoming opportunities. About The Role & Team IDC is seeking a Data Analyst to join our SW Data team, motivated to learn about the Software domain, market research and data analysis, to join our Software Data team. If you are passionate about technology, eager to explore market trends, and ready to develop your analytical and technical skills, we offer the perfect platform for your professional growth. Our team is committed to nurturing talent, providing extensive training, and supporting long-term career development. What You’ll Do Market Research: Conduct primary and secondary research focused on the software market. Industry Analysis: Support and deliver industry and technology research for qualitative and data-focused products in a global team. Data Management: Engage in data management, transformation, and modelling. Develop your skills in data visualization to turn complex information into actionable insights. Utilize quantitative tools for market sizing and forecasting. Consulting Support: Assist in specific consulting projects, contributing to bespoke client solutions. Industry Expertise: Develop and maintain thorough knowledge of vendor strategies and key market dynamics within key Software areas. Collaboration: Work with regional and global teams to leverage diverse perspectives. What You Bring 2+ years of experience in market research, data analytics, or other relevant experience Bachelor's degree in Economics, Statistics, Information Sciences, Social Sciences, or a related field Strong analytical thinking with a creative approach to problem-solving and data analysis Strong English written and verbal communication skills Advanced Microsoft Excel skills required; proficiency in PowerPoint and Power BI are a plus Familiarity and interest in growing expertise with GenAI tools Ability to use Python for data analysis is a plus Why This Role Stands Out At IDC, your work helps shape how the world understands technology and where it goes next. You collaborate with curious, high-caliber colleagues who value rigor, integrity, and shared success. As the premier global provider of trusted technology intelligence, IDC equips business and technology leaders with the evidence they need to make confident decisions. Our insights inform strategy, investment, and innovation across industries and regions. Recognized by IIAR as Analyst Firm of the Year for five consecutive years, IDC sets the standard for credibility and impact. With more than 1,000 analysts worldwide and a truly global perspective, we combine deep expertise with practical relevance. Here, your ideas matter, your voice is heard, and your contributions provide the insights leaders rely on every day. It is meaningful work, backed by a culture that supports growth, collaboration, and long-term career development with a globally respected brand. What We Offer A permanent, full-time position in a hybrid working module. A competitive benefit package with additional companywide (1 day in the summer and global shutdown from 24th Dec to 1st Jan). Individualized Culture: An environment where you can explore new areas outside your specialty and stay engaged with work you enjoy. A position in a highly professional and globally respected market research and advisory firm, where initiative leading to results is rewarded. Equal Opportunity Employer IDC is committed to providing equal employment opportunities for all qualified persons. Employment eligibility verification required. We participate in E-Verify. Show more

Job Purpose: The Job Holder is responsible to Support in Software development projects following all stages of design, development, coding, testing, and debugging to ensure achieving high level of Functionality and customer satisfaction. Accountabilities: • Software Development − Assists in the design, development, and maintenance of software applications using technologies such as .NET, React.js, Git, and relevant tools and frameworks. − Collaborates with senior developers and cross-functional teams to understand project requirements and contribute to the development of software solutions. − Participates in code reviews, following coding standards and best practices to ensure the quality and maintainability of the codebase. − Conducts unit testing under the guidance of senior developers to verify the functionality and identify and address any defects or issues. − Assists in the implementation of secure coding practices, following established standards to ensure the security and integrity of software applications. − Assists in troubleshooting and debugging software applications, collaborating with team members to identify and resolve technical issues. • Task Management − Works with project management tools such as Jira and Confluence to document tasks, track progress, and contribute to task completion. • Continuous Improvement - Participates in team meetings, providing input and ideas to improve development processes and enhance team efficiency. - Learns and applies software development methodologies and practices, keeping up to date with emerging technologies and industry trends. - Actively seeks opportunities for learning and growth, acquiring new skills and knowledge in the field of software development. - Maintains effective communication and collaboration within the team and across departments Academic Qualifications: Bachelor's degree in computer science Required Technical Skills: • C# and modern .NET / ASP.NET Core Required Technical Skills • React, JavaScript or TypeScript, HTML, and CSS • REST APIs, JSON, SQL Server/T-SQL, and Git • Unit and integration testing; debugging and production troubleshooting • Secure coding, CI/CD fundamentals, technical documentation, Jira, and Confluence Professional Experience: 03 - 04 years of overall experience in IT Function preferably in Software Development Show more

المهام الوظيفية: استقبال العملاء والتعامل معهم بشكل محترم واحترافي. مساعدة العميل في اختيار العطر المناسب لذوقه واحتياجاته. شرح تفاصيل العطور ومكوناتها بطريقة بسيطة وواضحة. تحقيق أهداف المبيعات المطلوبة. الحفاظ على ترتيب ونظافة منطقة البيع والمنتجات. متابعة احتياجات العملاء وتقديم تجربة شراء مميزة. المتطلبات: خبرة سابقة في مجال المبيعات، ويفضل مجال العطور أو مستحضرات التجميل. مهارات جيدة في التواصل والتعامل مع العملاء. القدرة على الإقناع وتحقيق المبيعات. الالتزام بالمواعيد وتحمل ضغط العمل. حسن المظهر واللباقة. يشترط : الالتزام في مواعيد العمل الرسمية صباحي او مسائي السن من 23 إلى 35 عام يجب ان لا يكون طالب ومتفرغ للعمل مميزات العمل: راتب ثابت مع الزيادة السنوية. عمولات وحوافز على المبيعات. تدريب على المنتجات والعطور وأساليب البيع. فرصة للتطور داخل الشركة. العمل داخل فروع BLACK&PINK. مواعيد العمل: صباحي من 10ص الي 6م مسائي من 3م الي 11م

Who We Are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture About This Role What you’ll do Who You Are Not a perfect fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. What's In It For You What skills you will learn VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. Join Us At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference. Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. #JDEnhancedByTARA Follow us on social media Show more