AI Lead

المسؤليات : ( العمل داخل مقر الشركه وليس من المنزل) التفاعل مع الجمهور والرد علي اسفساراتهم: لرد على التعليقات والرسائل الخاصة بطريقة احترافية وفي الوقت المناسب. إدارة الحوار مع المتابعين وزيادة التفاعل من خلال المسابقات والاستطلاعات والأسئلة التفاعلية. تحليل الأداء: مراقبة وتحليل الأداء باستخدام أدوات التحليل مثل Google Analytics وFacebook Insights. إعداد تقارير دورية عن أداء الحملات والمحتوى، وتقديم توصيات لتحسين الأداء. البحث والتطوير: متابعة أحدث الاتجاهات في وسائل التواصل الاجتماعي وتقديم اقتراحات مبتكرة للحملات. دراسة السوق والمنافسين لفهم كيفية تحسين استراتيجيات الشركة. المؤهلات المطلوبه التعليم: o درجة البكالوريوس في التسويق، التواصل، الإعلام، أو مجال ذي صلة.( يفضل ) الخبرة: o خبرة لا تقل عن 2-3 سنوات في إدارة وسائل التواصل الاجتماعي. o خبرة في استخدام أدوات إدارة وسائل التواصل الاجتماعي مثل Hootsuite أو Buffer. المهارات: o مهارات كتابة ممتازة وإبداعية. o فهم جيد لأساسيات التسويق الرقمي. o مهارات تحليلية قوية وقدرة على تفسير البيانات. o القدرة على العمل تحت ضغط وتلبية المواعيد النهائية. o مهارات تواصل ممتازة. الصفات الشخصية: o الإبداع والقدرة على التفكير خارج الصندوق. o الدقة والاهتمام بالتفاصيل. o القدرة على التكيف مع التغيرات السريعة في بيئة العمل. o التعاون المباشر مع مدير التسويق الرقمي. o التنسيق مع فرق التسويق الأخرى والمبيعات وخدمة العملاء. o القدرة على العمل في ساعات غير تقليدية عند الحاجة لتلبية متطلبات العمل. من خلال هذا الدور، يلعب أخصائي وسائل التواصل الاجتماعي دورًا حيويًا في تعزيز حضور الشركة على الإنترنت وزيادة التفاعل مع الجمهور، مما يساهم في تحقيق الأهداف التسويقية والنمو العام للشركة

Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region’s growing tech ecosystem. At its core is a clear and powerful purpose: To change living for good in the region. Founded on the value of great ambitions, Property Finder connects millions of property seekers with thousands of real estate professionals every day. The platform offers a seamless and enriching experience, empowering both buyers and renters to make informed decisions. Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers. As a lighthouse tech company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate in MENA. Position Summary As the Commercial Strategy & Operations Manager at Property Finder, you will own and drive Commercial Strategy & Operations for the Group, setting the direction that enhances the efficiency, effectiveness, and predictability of our commercial engine. You will lead the design, implementation, and continuous improvement of sales processes, reporting, and analytics that enable our sales organization to scale. This role requires a deep understanding of sales and revenue operations, strong Salesforce expertise, the ability to influence senior commercial and cross-functional stakeholders, and the judgment to translate complex analysis into clear business decisions. This person will have at least 5 years of experience in sales/commercial operations, including experience leading or mentoring others. The role owns the critical processes related to sales such as account journey, reporting and CRM management, and partners closely with sales leadership to shape commercial plans across different markets. Key Responsibilities Sales Process Optimization: Collaborate with sales teams to streamline and optimize sales processes, from lead generation to deal closure, leveraging Salesforce automation and workflows and providing all key insights to foster faster deal closing time and revenue growth. Reporting, Analytics & Actionable Insights: Design and automate reporting frameworks (weekly, monthly, quarterly) that provide actionable insights to leadership on sales performance, client growth, and pipeline trends. Ensure accuracy and consistency of metrics across dashboards and business reviews Analyze to understand commercial opportunities by looking at client segmentation and detailed performance measures across countries to help identify improvement areas within our operations Commercial Processes and Performance Measure Understand current state of sales productivity, establish metrics to drive sales enablement and make recommendations to increase efficiency across commercial teams Lead process improvement across the commercial function to align with best practices and organizational standards (including but not exclusive to account journey, performance reporting, commission scheme, and sales forecasting) Oversee data hygiene and governance initiatives to maintain data quality and integrity within Salesforce Cross-functional Collaboration: Work closely with Sales, Marketing, Finance, and other departments to ensure alignment and collaboration on key commercial operations initiatives. Training and User Support: Provide training and support to sales and operations teams to maximize their use of Salesforce. Address user queries and troubleshoot issues as they arise. Technology Integration And Driving Efficiency Evaluate and recommend technology solutions that complement Salesforce to enhance commercial operations and sales efficiency. People Leadership & Stakeholder Influence Lead, coach, and develop analysts within the Commercial Strategy & Operations team, setting priorities, building capability, and ensuring high-quality, on-time delivery Act as a trusted advisor to sales leadership, translating complex analysis into clear, executive-ready recommendations that drive commercial decisions and influence direction across markets Desired Qualifications Bachelor’s degree in business, Finance, or a related field. Proven experience (5+ years) in Sales or Revenue Operations role, preferably in a tech-related company. Experience leading, mentoring, or managing others, with a track record of developing talent and influencing senior stakeholders Consultancy background preferred Excellent communication and collaboration skills. Experience with data management and CRM best practices with expertise in Salesforce reporting Other Capabilities Strong analytical skills, critical thinking, and problem-solving Fluent in English both spoken and written – additional languages are a plus Creative thinker Curious, proactive, practical and solution-oriented with “Get it done!” attitude Excellent communication and presentation skills Ability to contribute both independently and as part of a team Attentive to detail and committed to data integrity Ability to work in a fast-paced environment Our promise to talent At Property Finder, we believe talent thrives in an environment where you can be your best self. Where you are empowered to create, elevate, grow, and care. Our team is made up of the best and brightest, united by a shared ambition to change living for good in the region. We attract top talent who want to make an impact. We firmly believe that when our people grow, we all succeed. Property Finder Guiding Principles Think Future First Data Beats Opinions, Speed Beats Perfection Optimise for Impact Act Like An Owner The Biggest Risk is Taking no Risk at All Find Us At Twitter Facebook Instagram Linkedin Glassdoor Show more

Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region’s growing tech ecosystem. At its core is a clear and powerful purpose: To change living for good in the region. Founded on the value of great ambitions, Property Finder connects millions of property seekers with thousands of real estate professionals every day. The platform offers a seamless and enriching experience, empowering both buyers and renters to make informed decisions. Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers. As a lighthouse tech company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate in MENA. Role Summary As the Commercial Strategy & Operations Analyst at Property Finder, you will be crucial in supporting Commercial Operations to enhance sales operations' efficiency and effectiveness. You will assist in developing, implementing, and managing sales processes, reporting, and analytics to help drive revenue growth and support the sales team. This role involves learning and applying sales and revenue operations practices, gaining exposure to Salesforce, and collaborating with cross-functional teams. You will help prepare reports, and insights that contribute to decision-making and commercial strategy This person will have at least 2 year of experience in sales/commercial operations or analytics. The role will be responsible for supporting key processes related to sales like target setting, commission strategy, and CRM management. Key Responsibilities Sales Process Optimization: Collaborate with sales teams to streamline and optimize sales processes Reporting, Analytics & Actionable Insights: Help to develop and maintain a suite of reports and dashboards to provide actionable insights to the sales teams. Monitor key performance metrics and trends to support data-driven decision-making. Provide key insights to the sales team with weekly, monthly and quarterly cadence to help identify potential growth opportunities and possible risks. Support process improvement across the commercial function to align with best practices and organizational standards (including but not exclusive to sales targets, performance reporting, commission scheme and sales forecasting) Oversee data hygiene and governance initiatives to maintain data quality and integrity within Salesforce. Implement data enrichment strategies as needed. Training and User Support: Provide training and support to sales and operations teams to maximize their use of Salesforce. Address user queries and troubleshoot issues as they arise. Desired Qualifications Bachelor's degree in Business, Engineering, or a related field. Proven experience (1+ years) in a Sales or Revenue Operations role, preferably in a tech-related company or Analytics consulting firm Expertise in visualization tools such as Tableau, Power BI and Quicksight Strong analytical (well versed with advanced excel) and problem-solving skills. Excellent communication and collaboration skills. Experience with data management and CRM (Salesforce) best practices is a plus. Other Capabilities Strong analytical skills, critical thinking, and problem-solving Fluent in English both spoken and written – additional languages are a plus Creative thinker Curious, proactive, practical and solution-oriented with “Get it done!” attitude Excellent communication and presentation skills Ability to contribute both independently and as part of a team Attentive to detail and committed to data integrity Ability to work in a fast-paced environment Our promise to talent At Property Finder, we believe talent thrives in an environment where you can be your best self. Where you are empowered to create, elevate, grow, and care. Our team is made up of the best and brightest, united by a shared ambition to change living for good in the region. We attract top talent who want to make an impact. We firmly believe that when our people grow, we all succeed. Property Finder Guiding Principles Think Future First Data Beats Opinions, Speed Beats Perfection Optimise for Impact Act Like An Owner The Biggest Risk is Taking no Risk at All Find Us At Twitter Facebook Instagram Linkedin Glassdoor Show more

Company Overview Docusign brings agreements to life. More than 1.8 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using the Docusign AI-native IAM platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do Scaled Customer Success Managers (Scaled CSMs) operate as part of the broader Customer Success team. They focus on targeted 1:1 customer engagements that complement our digital programs and designated CSAM coverage, helping customers achieve measurable business outcomes and realise maximum value from the Docusign platform at scale. Scaled CSMs lead strategic, outcome-driven engagements across the customer lifecycle (launch, optimise, renew), specialising in adoption, optimisation and expansion motions for commercial and enterprise segments. They partner closely with Digital CSMs, Customer Success Account Managers (CSAMs), Account Executives and Renewal Specialists to intervene at key moments-such as low adoption or upcoming renewals to drive usage, mitigate risk and uncover new growth opportunities. The successful candidate will be comfortable working in a one-to-many model, managing a high volume of requests while delivering high-quality, expert-led 1:1 engagements through calls and webinars. This position is an individual contributor role reporting to the Senior Manager, Scaled Customer Management. Responsibility Work at scale across a portfolio of customers to increase satisfaction and long-term value, as measured by customer health, product usage, net revenue retention and post-engagement feedback Deliver targeted 1:1 engagements (e.g., health checks, optimisation sessions, feature adoption, use-case design) to diagnose current usage, uncover blockers and recommend best-practice solutions on Docusign IAM, eSignature and related products within Scaled CSM scope (templates, PowerForms, web forms, IDV, branding, org admin and standard integrations, etc.) Partner with Digital CSMS, CSAMS, AEs and Renewal Specialists to engage customers identified through CTAs, digital campaigns, webinars or renewal workflows-especially under-trending or at-risk accounts and those approaching key renewal dates Run renewal-readiness and adoption-focused sessions that clarify value, optimize existing use cases, surface new use cases and help protect and grow recurring revenue Translate technical and product concepts into clear, easy-to-follow guidance, including recommended configurations, workflows and next steps tailored to the customer's business objectives Document all engagements, recommended actions and outcomes in Gainsight and Salesforce to ensure full visibility for the wider account team and to inform scaled success programs Collaborate with internal teams (Digital Success, CSAMs, Sales, Renewals, Support, Marketing and Operations) to share customer insights, influence product and program priorities, and continuously improve our scaled success motions Contribute to playbooks, best-practice content and success stories that can be reused in digital programs and by peers across Scaled, Digital and designated CSAM teams Job Designation Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time. Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 3+ years of related experience with a Bachelor’s degree or a Master’s degree Fluent in the primary language(s) of the customer segment supported (e.g., English plus relevant regional language) Experience in customer-facing roles such as customer success, account management, consulting, support or implementation, preferably within SaaS Experience breaking down technical enablement into clear, step-by-step guidance for non-technical audiences Experience crafting and delivering clear, concise customer communications across email, calls and digital channels Experience working with data and reports (e.g., usage, health scores) to prioritise actions and track impact Preferred Passion for addressing customer needs and driving successful delivery of enablement solutions that improve adoption and outcomes Strong organisational skills with the ability to manage a large volume of daily requests while maintaining quality and attention to detail Collaborative, goal-oriented and team-centric, with a high level of resilience and a positive attitude in the face of challenges Experience in scaled / digital customer success or tech-touch programs, including playbook-driven engagements and use of CTAS Examples of success working on a large volume of requests while maintaining strong customer outcomes History of collaborating with cross-functional teams to build and execute adoption strategies and scaled playbooks Familiarity with Docusign products (eSignature, IDV, IAM) and common commercial SaaS use cases Experience using systems such as Salesforce, Gainsight, Outreach and analytics or BI tools in a customer success context Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice = Remote Show more