This position is offered by Talaat Moustafa Group, in New Cairo, Cairo, Egypt, as a Full-time role. The job details and listed requirements below are based on the original job posting.
COMPANY PROFILE
About the Company
AIiThis summary was prepared with the assistance of AI based on available information and may not reflect all details about the company.
Talaat Moustafa Group appears to be involved in real estate development and management, including residential compounds and shopping centers.
ORIGINAL JOB DESCRIPTION
About the Job
Responsibilities:
Serve as the primary point of contact for clients regarding real estate installment plans, contract details, and post-sale services.
Respond promptly and professionally to client inquiries, complaints, and requests through all communication channels (in person, phone, or email).
Guide clients through the procedures of issuing checks, reviewing payment schedules, and understanding contractual obligations.
Review and verify all client forms, contracts, and installment schedules to ensure accuracy and completeness.
Coordinate with the Finance and Sales Administration teams regarding check issuance, collection, and any payment discrepancies.
Maintain and update client records in the system in accordance with company policies.
Ensure that all client transactions and documentation adhere to company policies, internal controls, and compliance standards.
Escalate complex or unresolved customer issues to the relevant department and follow up to ensure timely resolution.
Prepare regular reports on customer feedback, recurring issues, and service improvements.
Liaise with other departments (Finance, Legal, Sales, Projects) to facilitate smooth end-to-end client servicing.
Qualifications:
Bachelor’s degree in business administration, Commerce, or a related field.
0-2 years of experience in customer service, preferably within real estate, banking, or property management.
Strong communication and interpersonal skills.
High attention to detail and accuracy in reviewing financial and contractual documents.
Proficiency in MS Office (especially Excel and Outlook); familiarity with CRM systems is a plus.
Excellent command of English and Arabic (spoken and written).
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CAREER PROFILE
Role Overview
AIiThis summary was prepared with the assistance of AI based on available information and may not reflect all details about the company.
Customer Service Specialists in real estate provide support to clients regarding installment plans, contract details, and post-sale services. They ensure timely and professional responses to client inquiries while maintaining positive relationships.
REQUIREMENTS
Required Skills
Excel
JOB SOURCE
Original Job Listing
This job was found through LinkedIn. You can review the original listing before applying.
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Forasna
موظف خدمة عملاء
اوباي
Location: عباسية, القاهرةType: Full-timePosted:
انضم لفريق شركة OPay مصر، شركة للدفع الالكتروني ، OPay ترغب فى تعيين موظف خدمة عملاء بالمتطلبات التالية: - استقبال استفسارات العملاء والرد عليها - تقديم معلومات واضحة ودقيقة حول المنتجات والخدمات والعروض. - استقبال شكاوى ومقترحات العملاء والتعامل معها بحرفية حتى حلها تماماً. - تسجيل وتحديث بيانات العملاء والطلبات على النظام الداخلي للشركة (CRM). - التنسيق مع الأقسام المعنية لمتابعة الحالات المعقدة وتصعيدها عند الحاجة. المتطلبات والشروط: - مؤهل عالٍ مناسب - خبرة سابقة في مجال خدمة العملاء - مهارات تواصل واستماع ممتازة مع هدوء في التعامل مع المواقف الصعبة - مستوى جيد اللغة الإنجليزية مميزات الوظيفة : - راتب ثابت - حوافز وبدلات أداء شهرية - تأمين طبي واجتماعي
Company: Tristar Cargo
📍 Location: Sheratoon
💼 Employment Type: Full-Time
About the Role: We are looking for a motivated and detail-oriented Air Export Specialist to join our team at Tristar Cargo. The successful candidate will be responsible for managing air export shipments from booking to final delivery, ensuring compliance with airline regulations and customer requirements.
Key Responsibilities:
Coordinate and manage international air export shipments.
Prepare and review export documentation (AWB, invoices, packing lists, etc.).
Communicate with airlines, agents, and customers to ensure smooth shipment movement.
Track shipments and provide timely updates to customers.
Ensure compliance with customs and international shipping regulations.
Resolve operational issues and maintain high customer service standards.
Coordinate with internal departments to ensure efficient shipment handling.
Requirements:
Bachelor's degree preferred.
1-3 years of experience in Air Freight / Air Export Operations.
Good knowledge of air export documentation and procedures.
Strong communication and organizational skills.
Ability to work under pressure and meet deadlines.
Good command of English (written and spoken).
Proficiency in Microsoft Office applications.
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Sutherland is HIRING | ENGLISH CUSTOMER SERVICE SPECIALISTS
Location: New Cairo | Sutherland Egypt
Ready to take the next step in your career?
Sutherland Cairo is hiring English Customer Service Specialists to join our growing team in New Cairo.
If you’re confident in English, enjoy communicating with people, and are looking for a great opportunity to grow professionally, this opportunity is for you!
we are looking for : English level: B2–C1
Graduates & Dropouts only
Strong communication and interpersonal skills
Excellent problem-solving abilities
Customer-focused mindset
Flexibility to work night & overnight shifts
Willingness to work on-site in New Cairo
what we offer :
Salary up to 22,000 EGP
Transportation provided
Social & medical insurance
Fully paid training
Opportunity to work with a global organization
Professional growth and career development opportunities
Ready to join us ?
Don’t miss the opportunity to build your career with Sutherland!
Travel Consultant, Fluent English Customer service
iQor
Location: New Cairo, Cairo, EgyptType: Full-timePosted:
Company Description iQor is a global provider of customer experience solutions, supporting leading brands across diverse industries. With 45,000 employees in 10 countries, the company combines decades of expertise with AI-driven tools to improve performance throughout the customer journey. iQor’s delivery pillars—Grow, CXBPO, and infinityAiQ—offer scalable services that enhance acquisition, engagement, and retention. Backed by advanced analytics and a people-first culture, iQor turns customer interactions into measurable business growth. Recognized as a Great Place to Work® and a CX leader, iQor provides an environment where individuals can develop their careers in customer service.
Role Description This is a full-time, on-site Travel Consultant, Fluent English Customer Service role based in New Cairo. The person in this role will assist customers with travel inquiries, including flight, hotel, and transportation options, ensuring accurate and timely information. Daily responsibilities include handling reservations, modifying existing bookings, and managing travel arrangements according to company policies and customer needs. The role involves delivering professional, empathetic support via phone, email, and chat, resolving issues, and providing clear guidance on itineraries, fares, and travel regulations. The Travel Consultant will collaborate with team members, use booking and CRM systems, and follow quality and compliance standards to maintain high levels of customer satisfaction.
Qualifications
Strong skills in Travel Consulting and Travel Management to advise customers on suitable travel options and optimize their itineraries is a Plus.
Proven Customer Service skills, with the ability to communicate clearly in fluent English and manage customer concerns professionally.
Comfort with using travel booking platforms, CRM systems, and standard office software.
Excellent problem-solving, time management, and organizational skills.
Ability to work on-site in New Cairo and adapt to a fast-paced, performance-driven environment.
Prior experience in travel, hospitality, contact centers, or related fields is beneficial.
Graduates only.
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