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Job Purpose Staff Software Engineer – Backend is responsible for designing, building, and optimizing scalable, secure, and high-performance backend systems at Floward. The role involves API development, microservices architecture, cloud-based solution integration, and database management. The engineer will work closely with cross-functional teams to ensure seamless product delivery while upholding software quality and system reliability standards. Key Responsibilities : 1. Backend Development Lead the development of scalable and modular backend systems using .NET Core, C#, and Node.js. Design and implement robust, well-documented APIs to support front-end and mobile clients. Maintain and enhance microservices-based architecture. Manage database schemas and ensure data integrity using PostgreSQL and MongoDB. Integrate third-party APIs and cloud-based services as needed. 2. Performance Optimization : Monitor backend system performance and implement improvements. Identify and resolve bottlenecks and technical debt. Apply caching, indexing, and other performance tuning techniques. 3. Integration & Collaboration: Collaborate with frontend, DevOps, QA, and product teams to ensure seamless integration across platforms. Participate in Agile ceremonies including sprint planning, daily standups, and retrospectives. Provide technical guidance to ensure adherence to backend development best practices. 4. Security & Compliance : Implement industry-standard security measures for APIs, data, and infrastructure. Ensure secure communication between services and external endpoints. Maintain compliance with data protection regulations and Floward’s security protocols. 5. Testing & Quality Assurance: Write and maintain unit and integration tests using tools like NUnit, MSTest, Mocha, and Chai. Participate in code reviews and contribute to improving backend code quality. Support CI/CD processes and ensure tested, secure, and reliable code is delivered. Qualifications & Experience : Education: Bachelor’s degree in Computer Science, Software Engineering, or a related field. Experience: 7+ years of hands-on backend development experience. Strong experience with .NET Core, C#, Node.js, PostgreSQL, and MongoDB. Proven ability to build and maintain microservices architectures. Experience with REST API design, API gateways, and system integration. Working knowledge of AWS cloud services, Kafka, RabbitMQ, and DevOps practices. Familiarity with Agile development methodologies and tools (Jira, Git, GitHub Actions). About Floward Floward is the leading online flowers and gifting company in the Middle East and the UK. Founded in 2017, the company has expanded its operations to nine countries within five years. We are committed to creating seamless and innovative gifting experiences by sourcing flowers daily from ethical growers and partnering with leading local and international brands. Operating in 37 cities across the MENA region and London, UK, Floward guarantees same-day delivery through its own refrigerated fleet to ensure freshness and quality. 🌐 https://floward.co/ Show more

Responsibilities About the Team The Livestream Team is committed to creating real-time interactive scenes, As a new form of content, Livestream creates value for all parties in the ecology. Livestream provides users with a unique consumption experience and further generalizes content. It is also a new way of employment to provide more direct fan interaction and deepen relationships with authors; It provides an objective revenue to the platform and promotes content exclusivity. It also serves as a "new infrastructure" for expanding ecological boundaries. As part of the LIVE Platform Trust and Experience team, the Service Excellence team provides world-class service and experience for customers and creators. Roles & Responsibilities - Act as the primary point of contact for Arabic-speaking customers, ensuring smooth communication and excellent service delivery. - Handle escalations from Arabic-speaking customers across CRM, email, phone, and chat channels, ensuring professionalism and empathy. - Translate, explain, and clarify complex processes or policies to Arabic-speaking customers to ensure full understanding. - Document Q&A and solutions in both Arabic and English in the knowledge management tool for global team use. - Identify and resolve the root causes of escalated issues, with special focus on trends among Arabic-speaking customers. - Escalate high-risk or urgent cases involving Arabic-speaking customers to the appropriate authority promptly. - Partner with product, operations, and support teams to address recurring Arabic-language customer concerns and improve service processes. - Provide linguistic and cultural insights to help the team better serve Arabic-speaking markets. - Reduce repeat escalations by identifying ongoing issues and proposing process improvements for Arabic-speaking regions. - Deliver timely, accurate, and culturally sensitive responses to both internal and external escalations. - Adhere to service guidelines while ensuring accessibility and inclusivity for Arabic-speaking users. - Support business initiatives and ad-hoc projects, particularly those related to Arabic-language support and regional engagement. Qualifications Minimum Qualifications: - BA/BS degree or equivalent practical experience. - Proficiency in Arabic is essential, as you will be required to communicate with external customers in Arabic - Requires a minimum of 2 years' experience in a customer service environment. Preferred Qualifications: - Experienced working for live-streaming / user-generated content platforms is a plus. - Works comfortably with Microsoft Word and Excel. About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.​ Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.​ We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.​ ​ Diversity & Inclusion​ TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​ Show more

Description Customer Service Associate Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. You won’t be asked to read from a script or learn dialogue by heart. Instead, we’ll provide you with the training you need to problem solve for our customers. You’ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love. What will you do as a Customer Service Associate? As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for our Arabic and/or English speaking customers by answering their requests through phone, chat and/or email – this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers. What are your hours? This role requires working variable hours to match when customers need us most. You will work 9-hour shift including day, late and overnight shifts and your work week is minimum 40 hours. In order to match our customer demand, we schedule based on a variety of different shift patterns within our operating hours from Monday to Sunday. You may be required to work national holidays. You will learn more about your exact schedule closer to your start date. Basic Qualifications What qualifications do we need from you? Minimum age: 18 years old Have the right to work in Egypt Minimum qualification of a high school degree - Passed Strong communication skills in [English & Arabic] (both written and oral fluency) Experience working with a computer The availability to work varying shifts from Monday to Sunday within our operating hours Willingness and ability to work in rotating shifts (i.e. early, late, weekend, and overtime as required) What strengths will you bring? Hard-working, articulate, and detail-oriented Friendly and customer-focused in every situation Ability to learn quickly and embrace change Comfortable multi-tasking in a high-energy environment. What benefits will you receive? Benefits One of the great things about joining Amazon’s Customer Service team is that you don’t need past experience in customer service. You’ll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including: Social Insurance Medical Insurance Transportation: we will continue to provide 1-way night transportation from 7:00 pm to 7:00 am with gathering points for males and door to door transportation for females. Additionally, we will provide shuttle buses throughout the day starting 7:00 am to the below drop off points every 30 min: Gas station beside bloom bank Downtown Street If this role sounds like it’s for you, then click on the link below to start the application process! You’ll need to allow 1.5 hours to complete the full application, including assessments which will evaluate your suitability for the role. We recommend using a laptop/desktop computer in order to get the best experience. You will have the option to save your application between each stage of the application process and return to it if necessary, but we strongly advise you to complete the process in one sitting where possible. If successful, we will contact you about next steps! Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. Company - Souq.com for E-Commerce LLC Job ID: ASF260123159 Show more

Job Summary: The Creative Graphic Designer – Finalizer is responsible for preparing, reviewing, and finalizing design files for professional print production with the highest standards of technical accuracy and quality. The role focuses on ensuring print readiness, maintaining brand consistency, supporting luxury packaging and promotional materials, and collaborating with creative and production teams to deliver flawless final outputs. Responsibilities : Prepare and finalize artwork and design files for print production while ensuring full technical accuracy and print readiness Adapt and optimize designs for different print formats, materials, packaging, and production requirements Collaborate with creative, marketing, and production teams to ensure alignment between design intent and final printed outputs Apply advanced knowledge of printing techniques including embossing, foiling, die-cuts, spot UV, finishes, and special production effects Ensure consistency with brand guidelines, visual identity standards, and luxury brand presentation requirements Conduct detailed pre-press checks and quality assurance reviews before production approval Troubleshoot technical design and print issues and coordinate with suppliers and printing vendors to ensure optimal results Prepare print-ready files for packaging, labels, promotional materials, and luxury product assets Maintain organized project files and production documentation for all finalized materials Ensure color accuracy, layout precision, typography consistency, and production specifications compliance Support the creative team with technical recommendations to improve print quality and production efficiency Manage multiple projects and deadlines while maintaining high quality standards Stay updated with print production technologies, finishing methods, and industry best practices Required Qualifications: Bachelor’s degree or diploma in Graphic Design, Visual Communication, or a related field Proven experience as a Graphic Designer, Finalizer, or Pre-Press Specialist Expert proficiency in Adobe InDesign, Adobe Illustrator, and Adobe Photoshop Strong understanding of print production workflows and finishing techniques Exceptional attention to detail, accuracy, and quality control Strong portfolio demonstrating technical print execution and high-end production projects Ability to work under pressure and meet tight deadlines while maintaining premium quality standards Show more

At voco Cairo Arabella Plaza, we believe that great hotels are built on strong relationships and memorable guest experiences. We are seeking a detail-oriented and analytical Cost Accountant to join our Finance team and play a key role in controlling costs and supporting financial performance. In this position, you will be responsible for monitoring food, beverage, and operational costs, ensuring accurate inventory control, and supporting financial reporting in line with IHG standards. A little taste of your day-to-day: Every day is different at IHG, but you’ll mostly be: Monitoring and controlling food & beverage costs in line with the budget and forecast. Conducting daily, weekly, and monthly inventory checks for food, beverage, and operating supplies. Verifying store issues, purchase orders, and goods received notes for accuracy. Reviewing recipes, portion control, and menu costing to ensure profitability. Preparing daily and monthly cost reports and variance analysis. Coordinating with Kitchen, Stewarding, Purchasing, and Receiving departments to ensure proper cost control procedures. Investigating discrepancies between physical inventory and system records. Ensuring compliance with internal control procedures and IHG financial standards. Assisting in month-end closing activities related to cost and inventory. Supporting budgeting and forecasting processes by providing accurate cost data. Monitoring waste, spoilage, and pilferage, and reporting irregularities. Maintaining accurate records of stock movements and cost documentation. Participating in audits and stock takes as required. Promoting teamwork and quality service through strong communication with all departments. What we need from you Bachelor’s degree in Accounting, Finance, or a related field. Minimum of 2 years’ experience in Cost Control or Cost Accounting, preferably in a hotel environment. Strong knowledge of inventory management and cost control systems. Good understanding of food & beverage operations. Strong analytical and numerical skills with attention to detail. Proficiency in MS Office applications, particularly Excel. Experience with hotel systems (e.g., Opera, Micros, or similar) is an advantage. Good communication skills in English and Arabic. What We Offer We give our people everything they need to succeed, from a competitive salary that rewards all their hard work to a wide range of benefits designed to help them live their best work life – including a full uniform, impressive room discounts, and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever-growing global family. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Show more

Job description: Coordinate recruitment and onboarding activities. Maintain employee records, HR documentation, and ensure compliance with labor legislation and company policies. Process monthly payroll and manage attendance records. Organize employee training and support performance evaluation processes. Communicate with labor authorities, social insurance institutions, and medical insurance providers. Coordinate employee transportation, accommodation, and other administrative services. What do we expect? Minimum 3 years of HR experience, preferably in an international environment. Excellent command of English. Experience in payroll processing and knowledge of Egyptian labor, social insurance, and tax regulations. Strong organizational and communication skills. High attention to detail, professionalism, and confidentiality. Resident of 6th October City. Show more