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Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. A s a Senior Customer Service Representative - English speaking - Nights – supporting Volkswagen (VWG) working in our Cairo location, you’ll be a part of creating and delivering amazing customer experiences for Volkswagen's business customers while you also #ExperienceTTEC, an award-winning employment experience and company culture. You’ll be a part of bringing humanity to business. #experienceTTEC What You’ll Be Doing Do you have a passion for helping others? In this role, you’ll support retailers for Volkswagen, the leading multi-branded motor manufacturer. Whether it’s getting answers for customers quickly, consulting on products or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.   You’ll receive inbound contacts across multiple channels from retailers across our client’s brands. You’ll make outbound contacts where required and work with third parties in resolving retailer questions and business process related cases. You’ll build effective and efficient working relationships with key client contacts within relevant networks and with external and internal third parties. During a Typical Day, You’ll Providing customer service to VW dealerships and retailers Be a VW brand advocate Liaise with other suppliers such vehicle logistics companies, port authorities, IT support desk, and external fulfilment operations Keep up to date with products, pricing, marketing, business developments and procedures Highlight issues, trends, or areas of opportunity for improvement of services What You Bring To The Role Experience supporting business processes, client handling skills within an automotive retail environment or with a strong interest or working knowledge of cars / commercial vehicles and the supporting retailer service Networks Client focused and resolution-oriented mindset Strong written communication skills Ability to demonstrate negotiation, conflict management and empathy skills Computer savvy What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage plus performance bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit https://mybenefits.ttec.com for more information. A Bit More About Your Role We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location EG-Cairo-Cairo Job _Customer Care Representative Show more

Department: Finance/Costing and Budgeting Job Location: "Kasrawy for the Automobile Industry" Industrial Zone October, Giza, Egypt For interested candidates, kindly send your CV to: Abanoub.Morris@KasrawyGroup.com Mention the job title in the subject. Job Objective: To oversee the cost accounting function for automotive assembly operations. This includes maintaining accurate standard costs, analyzing manufacturing variances, managing inventory valuation for CKD/SKD kits, and providing management with detailed reports on production profitability and cost-saving opportunities. Key Responsibilities: Cost Development: Establish and maintain standard costs for all vehicle models, including direct materials (kits), direct labor, and manufacturing overheads. Landed Cost Analysis: Calculate the total landed cost of imported kits (CKD/SKD/KD), incorporating freight, insurance, customs duties, and local logistics. Variance Analysis: Conduct monthly analysis of Price Variances and Efficiency Variances (Material usage, Labor hours). Investigate root causes for deviations from the budget. Inventory Control: Lead periodic physical inventory counts and reconcile book-to-physical balances for raw materials, Work-in-Process (WIP), and finished goods. BOM Auditing: Collaborate with the Engineering/MRP teams to ensure the Bill of Materials (BOM) reflects actual production consumption and costs. Overhead Allocation: Develop and refine methods for allocating indirect manufacturing costs to specific production lines or models. Financial Reporting: Prepare Gross Margin reports by model/brand and support the month-end closing process. Qualifications & Requirements: Education: Bachelor's degree in Accounting or Finance. Professional certification (CMA - Certified Management Accountant) is highly preferred. Experience: 5–8 years of experience in Cost Accounting, with at least 3 years in a manufacturing environment (Automotive experience is a major plus). Technical Skills: Advanced proficiency in Oracle or similar ERP systems. High-level Excel skills (Macros, Power Query, and financial modeling). Strong understanding of Egyptian Tax and Customs laws regarding industrial assembly. Soft Skills: Exceptional analytical mindset, high integrity, and the ability to explain financial data to non-financial production managers. Benefits: Attractive salary. Monthly Incentive. Profit share. Reward in occasions. Medical and Life insurance. Transportation. Mobile allowance. Training Programs. Career path. Kasrawy Group: Driving Excellence Since the 1970s Automotive Leadership As a main dealer for global automotive brands such as NISSAN, AVATR, AITO, Citroën, JETOUR, JAC, GOLDEN DRAGON, and IVECO in Egypt and JETOUR, and SOUEAST in Libya, Kasrawy Group operates an extensive network of over 20 service centres and showrooms across Cairo. Our commitment quality and customer satisfaction set us apart in the industry. Pioneering Local Production, we proudly lead in local vehicle assembly, achieving over 45% Egyptian Production for GOLDEN DRAGON, JETOUR and JAC vehicles. With an annual production capacity of up to 10,000 vehicles, we are expanding our reach by exporting locally assembled cars beyond Egypt, contributing to the national economy and showcasing Egyptian manufacturing capabilities. Expanding Horizons in Real Estate Kasrawy Group's influence extends beyond the automotive industry. We own and manage prominent commercial properties in Cairo, including RIVULET Twin Towers Mall El Sheikh Zayed, enhancing urban lifestyles with modern retail and business spaces. Why Join Kasrawy Group? Be part of a dynamic, growth-driven company with a rich history of success. Work with leading global brands and innovative local projects. Contribute to transformative projects in both the automotive and real estate sectors. Grow your career in a supportive, forward-thinking environment. Show more

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description Fairmont Hotels & Resorts is seeking a professional and customer-focused Fairmont Gold Agent / Reception Agent to join our team in Cairo, Egypt. In this role, you will be the first point of contact for our guests, delivering exceptional service while managing front desk operations with efficiency and warmth. You will be responsible for creating memorable experiences for our guests while maintaining the highest standards of luxury hospitality that Fairmont is known for worldwide. Greet guests upon arrival and departure with genuine warmth and professionalism, ensuring a welcoming atmosphere Manage front desk operations including check-ins, check-outs, and room assignments with accuracy and efficiency Provide comprehensive information about hotel facilities, services, and local attractions to enhance guest experiences Process guest requests and resolve concerns promptly and professionally, escalating complex issues when necessary Maintain and update guest records in the hotel management system with attention to detail Manage Fairmont Gold loyalty program inquiries and provide personalized service to program members Coordinate with housekeeping, maintenance, and other departments to ensure seamless guest service Handle telephone inquiries and direct calls appropriately while maintaining professional communication standards Process payments and manage cash transactions accurately and securely Maintain a clean, organized, and professional front desk environment at all times Assist with administrative tasks including scheduling, filing, and documentation as needed Respond to guest feedback and contribute to continuous service improvement initiatives What is in it for you: Paid time off Medical Insurance Complimentary shift meal Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and Educational Assistance for further development Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee Qualifications Minimum 2 years of customer service experience in a hospitality or luxury service environment Proven front desk or reception experience in a hotel or similar establishment Fluency in Arabic and English; additional languages (French, German, or Spanish) are highly preferred Proficiency with hotel management systems and property management software Excellent verbal and written communication skills Strong organizational and time management abilities Demonstrated ability to multitask and prioritize in a fast-paced environment Professional appearance and demeanor with strong interpersonal skills Problem-solving mindset with the ability to handle guest concerns with empathy and efficiency Proficiency in Microsoft Office applications Knowledge of luxury hospitality service standards and protocols Experience with loyalty programs or VIP guest services is preferred Ability to work flexible hours, including evenings, weekends, and holidays as required Strong attention to detail and accuracy in data entry and record-keeping Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Show more

Responsibilities Develop, test and maintain software features under guidance from senior team members. Write clean, maintainable, and efficient code. Participate in code reviews and team discussions. Collaborate with testers, product managers, and other developers. Debug and troubleshoot issues in development and production environments. Continuously learn and apply new technologies and best practices. Requirements Bachelor’s degree in computer science, engineering, or related field (or equivalent practical experience). Familiarity with C# programming language. Exposure to .NET, ASP.NET, and web development. Experience with SQL databases. Basic understanding of software development lifecycle (SDLC), OOP, and version control (Git). Eagerness to learn, adapt, and work in a team environment. Strong problem-solving skills and attention to detail. Nice to Have Understanding of cloud platforms (AWS or GCP). Familiarity with front-end frameworks (Angular). What We Offer Mentorship and guidance from experienced developers. A collaborative and supportive team environment. Opportunities to work on challenging and impactful projects. Career development and growth opportunities. Competitive salary and benefits. Show more

Job Summary: Responsible for inventory accounting, production cost review, tax compliance, and issuing tax invoices while ensuring accurate financial records. Key Responsibilities: Manage and review inventory accounting transactions. Reconcile warehouse balances with accounting records. Review production costs and COGS calculations. Monitor inventory valuation. Prepare and issue tax invoices according to Egyptian regulations. Review tax documents and financial transactions. Support monthly closing activities. Prepare inventory and cost reports. Required Qualifications: Bachelor's degree in Accounting or Finance. Minimum 4 years of accounting experience. Strong experience in inventory and cost accounting. Good knowledge of Egyptian tax regulations. ERP and advanced Excel skills. KPIs: Inventory reconciliation accuracy. Production cost accuracy. Tax compliance. Invoice accuracy. Closing deadlines. Show more

Join the dynamic Global Operations Excellence (GOE) team, where innovation meets impact. We're at the forefront of developing cutting-edge solutions that drive efficiency and intelligence across Siemens Digital Industries Software. As part of our team, you'll contribute to exciting projects enhancing our operational insights and automation, streamlining processes across teams. We foster a collaborative environment where creativity is encouraged, and your contributions directly shape the future of our digital landscape. Your responsibilities will include management of our active platform initiatives including our Command Center, providing full visibility of our environment and services as a single pane of glass. Also, our full-stack AI infrastructure operations platform including a chat bot and our end-to-end budget tracking system amongst other projects. You will be responsible for the health, design, implementation, and production reliability of the platforms. Key Responsibilities As a Full Stack Developer, your responsibilities will include: Platform accountability: Take technical accountability for maintaining, evolving, and operating production platform initiatives, with readiness to absorb additional initiatives in the future. Backend Services: Design, implement, and operate platform components using Python, with an emphasis on reliability, performance, and long-term maintainability. AI Agent Development: maintain AI agents using Python, working with LLM APIs, agent frameworks, prompt design, tools, guardrails, and fallback flows. Design agents that support infrastructure workflows such as VM provisioning, troubleshooting, incident triage, and operational recommendations. APIs & Integrations: Build and evolve APIs and integration services for internal and external consumers. Integrate with cloud, virtualization, monitoring, ITSM, and infrastructure systems. Full-Stack Command Center Development: Maintain web applications using React, Next.js, FastAPI, and TypeScript. System Design: Contribute to architecture discussions, evaluating trade-offs between simplicity, scalability, and operational complexity. Monitoring, Logging & Alerting: Improve system operability by enhancing logging, metrics, alerting, observability, and deployment workflows. Automation & CI/CD: Maintain, and optimize CI/CD pipelines to automate delivery, testing, and deployment processes. Code Quality: Participate in code reviews and design discussions, maintaining high standards for code quality, testing, and documentation. AI Risk Management: Monitor agent accuracy, failures, latency, cost, and user feedback. Manage AI risks such as hallucinations, unsafe recommendations, prompt injection, and unauthorized actions. Production Support: Own incident triage, troubleshooting, and resolution for all Platforms. Skills Required (Non-Technical) Proven ability to own and deliver complex features from design through production. Strong verbal and written communication skills, with the ability to articulate complex technical concepts clearly. Ability to work effectively in a collaborative, global, agile environment. Skills Required (Technical) Python Backend & Platform Engineering Strong Python development experience at a senior level. Experience building APIs using FastAPI. Experience designing backend services for agent execution, workflows, infrastructure actions, and integrations. Experience building background jobs, queues, schedulers, and automation workflows. Ability to write reliable, testable, maintainable code and debug production issues. AI Agent & LLM Application Development Experience building and maintaining AI agents using Python. Working knowledge of LLM APIs, agent frameworks, prompt design, tools, guardrails, and fallback flows. Experience using internal documentation, runbooks, logs, tickets, and knowledge bases for retrieval-augmented responses. React / TypeScript Full-Stack Development Experience with React and Next.js, including server-side rendering, API routes, and modern frontend architecture patterns. Strong focus on developer experience and maintainable, scalable frontend codebases. Experience integrating frontend applications with Python backend APIs. Infrastructure & Cloud Operations Experience with cloud platforms, primarily AWS. Understanding of virtualization platforms, infrastructure APIs, and infrastructure-as-code concepts. Experience with monitoring, logging, alerting, and operational runbooks. Cloud & DevOps Experience with CI/CD pipelines. Experience with containerization and orchestration using Docker and Kubernetes. Solid understanding of distributed systems and cloud-native architectures. Education & Experience Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field. 7 years of professional experience as a Principal engineer or in a similar role. Why Join Us? We are Siemens: At Siemens Software, flexibility is how we work—hybrid by default, built on trust and autonomy. Together, 30,000 people across more than 200 countries build technology that shapes the real world. You'll grow through real projects, strong technical peers, and global mobility, backed by the scale and benefits of an industrial software leader. We're committed to equality and inclusion, and we hire based on merit, skills, and impact. Bring your curiosity and creativity and help us shape tomorrow! Compensation & Benefits Compensation & Benefits The primary locations for this opportunity are Poland, the Czech Republic, India and Egypt. Candidates from other locations will be considered. The applicable salary ranges for these locations are: Min 134,600 - Max 255,900 PLN (Poland) Min 764,500 - Max 1, 378, 500 CZK (Czech Republic) Min 23,900 - Max 47,800 USD (Egypt) This role is eligible to earn incentive compensation. The actual compensation offered is based on the successful candidate's job-related skills, experience, and relevant education/training. Siemens offers health and wellness benefits to employees; you can access the benefits available in your country via the link: https://jobs.sw.siemens.com/benefits/ Siemens Software. Transform the Everyday Our Commitment to Diversity & Inclusion We value equal opportunities and welcome applications from people with disabilities. At Siemens, we believe people who've had real experiences dealing with being different will excel as leaders. Let's foster a culture of creativity and innovation. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Siemens Software. Transform the Everyday Show more