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Job objective The plasma processor processes both units and samples for initial freezing; packs plasma for final shipment; packs samples for shipment to testing lab; assists in shipping both samples and units; and maintains area equipment and supplies. Environment Internal: Donor Center Management and Medical staff. External: donors, patient groups, auditors, and community and neighborhood organizations. Key Responsibility Collects and processes donor samples for processing and testing. Labels samples and freezes units for final packing within the required timeframe. Participates in unit management according to SOP. Packs units for final shipment; packs samples and prepares shipping box to send samples to the testing lab. Monitors stored products to ensure time requirements are met. Monitors and reports working conditions of equipment. Maintains active communication with other service areas to ensure accurate documentation and quality. Completes all necessary documentation. Ensures donor confidentiality. Builds rapport with donors to ensure overall satisfaction with the center to support long-term donation. Learns and maintains thorough familiarity and compliance with all local competent authority regulations, Standard Operating Procedure Manual, Current Good Manufacturing Practice (cGMP) and internal company procedures. Maintains supplies necessary to perform job duties. Reports all unsafe working situations or conditions to area lead, supervisor or manager. Ret)orts all unsafe working situations or conditions to area lead, supervisor, or manager. Academic Experience Required Nurse or Health Technical Institute graduate or equivalent. Professional Experience Required Typically requires no related experience. However, customer service experience is preferred. Computing Skills MS Office knowledge referred but not required. Personal Skills Communication and customer service skills. Organized and able to manage time effectively. Ability to work within a highly regulated, labor-intensive, fast-paced medical environment. Ability to understand and follow SOP's and protocols. Languages Written and spoken English and Arabic. Show more

Job objective Care for plasma donor during plasmapheresis activity through successful donor and instrument set-up, through successful collection process, and then successfully disconnect donor and complete initial processing unit of plasma unit. The employee maintains equipment and environment to assure a successful donor outcome and maintains professional and positive attitude to promote a calm and professional environment for the potential donor. Key responsibility Assists in determining the suitability of donors to undergo plasmapheresis prior to venipuncture. Responds to and assists with handling donor reactions in accordance with guidelines Monitors donor and equipment to ensure health of donors and quality of product. Sets up, disconnects and operates the automated plasmapheresis machines including response and evaluation of all autopheresis troubleshooting displays, documentation of exceptions, etc. Ensures the proper calibration and maintenance of autopheresis machines and associated equipment. May be trained to repair plasma equipment. Disconnects and disposes of all contaminated disposable equipment. Ensures proper cleaning of equipment and work area between donors. Maintains accurate and thorough documentation of production records. Ensures donor confidentiality. Builds rapport with donors to ensure overall customer satisfaction with the center to support long-term donation. Learns and maintains thorough familiarity and compliance with all local competent authority regulations. Standard Operating Procedure Manual, Current Good Manufacturing Practice (cGMP) and internal company procedures. Reports all unsafe working situations or conditions to area lead, supervisor or manager. Academic Experience Required Nurse or Health Technical Institute graduate or equivalent. Professional Experience Required 1 years of clinical experience. Experience with plasma or whole blood, and with cGMP regulated environment preferred. Computing Skills MS Office knowledge preferred but not required. Personal Skills Communication and customer service skills. Organized and able to manage time effectively. Ability to work within a highly regulated, labor intensive, fast paced medical environment. Ability to understand and follow SOPs and protocols. Languages Written and spoken English and Arabic. Show more

Job objective Determines donor suitability to undergo plasmapheresis procedure including vital sign determination, medical history questioning, HCT/TP/weight determination and set up, disconnect, and operation of the automated plasmapheresis machine. Monitors donors ensuring safe and successful plasmapheresis procedures. Assists in the plasma collection process under the supervision of a certified employee and in compliance with Standard Operating Procedures Manual guidelines. May also perform all auto pheresis technician operator functions including response and evaluation of all trouble shooting displays. Key responsibility Conducts pre-donation medical screening in accordance with established guidelines. Determines Hematocrit (HCT) and Protein via finger stick and use of the hematastat and refractometer. Promotes customer satisfaction through appropriate interaction and responsiveness to customer needs. Assesses donor suitability and engages in set-up, monitor, and disconnect procedures of the plasmapheresis machine and donors. Provides appropriate feedback to ineligible donor candidates. Ensures all donor screening information is complete and accurate prior to donation. Ensures donor confidentiality and effectively communicates donor medical information to Medical Staff. Establishes and maintains donor files in an organized and efficient manner. Maintains accurate and thorough documentation of necessary records. Reports all unsafe working situations or conditions to area lead, supervisor or manager. Assists in emergency medical procedures when necessary. Learns and maintains thorough familiarity and compliance with all local competent authority regulations, Standard Operating Procedure Manual, Current Good Manufacturing Practice (cGMP) and internal company procedures. Academic Experience Required Nurse or Health Technical Institute graduate or equivalent Professional Experience Required 1 years of clinical experience. Experience with plasma or whole blood, and with cGMP regulated environment preferred. Computing Skills Knowledge of Microsoft Office applications. Personal Skills Communication and customer service skills. Organized and able to manage time effectively. Ability to work within a highly regulated, labor intensive, fast paced medical environment Ability to understand and follow SOPs and protocols. Languages Written and spoken English and Arabic. Show more

Job Details And Benefits 5+ Years in The Same Position in Hotels Is a Must. Attractive and competitive salary packages. Luxury accommodation for non-resident hires. Monthly performance-based bonuses. Private health insurance. Life insurance coverage. Job Description We are looking for an experienced F&B Manager who will be in charge of managing all F&B operations and offering top-notch service to guests. Take care of the personnel, the finances, and the orders for food and beverages. Forecast, plan, and manage all of the selected candidates while putting a strong emphasis on employee morale and client satisfaction. Our main objective is to boost revenue. Establish goals, KPIs, timetables, rules, and regulations. Maintain top-notch internal and external customer service standards. Provide a report on sales performance and productivity to the central management. Job Requirements 5+ years in the same position in Hotels is a MUST or Experience in luxury French Restaurants. Demonstrated expertise in managing food and beverages. A bachelor's degree in a relevant area of study. Practical experience with a variety of computer software applications (MS Office, restaurant management software, POS). Expertise in assigning a variety of duties. Updated with best practices and trends in food and beverage. The ability to fulfil financial goals and manage personnel. Customer-focused and service-oriented. The capacity to identify issues quickly and find solutions. Advanced level of leadership and communication abilities. Excellent standards for grooming. Willingness to grow personally and as a team member. About Paradise Inn Group For Hotels And Resorts Luxury hotel dating back to the early 20th century, this historic hotel is right on Alexandria’s waterfront, where breakfast can be enjoyed on the rooftop terrace with panoramic Corniche views. Accommodations: The hotels have 5 room categories. All rooms are fully renovated and decorated with Luxurious Fabrics: Standard, Deluxe, Superior, Junior Suite, and Royal Suite. Amenities: Coffee tray, Satellite TV, Free Wi-Fi, Daily newspapers, Mini bar, Private bathroom, Toiletries kit, Sippers, Hair dryer, and a Balcony. Facilities: 24-hour room service, Laundry, Dry cleaning, 24-hour security, and Valet parking. Halls: Queen Elizabeth, Prince of Wales, King Edward. Outlets: Blue Harbor Cafe & Restaurant - Skyroof Rooftop Lounge. Locations: The hotel is situated a 2-minute walk from the El Raml Train Station and the sandy beaches. The library of Alexandria is 1.5 km away, located 1 km from Constantine Cavafy Museum, 2 km from the Opera, 2 km from Qaitbait Citadel. Near to the Central Bank of Egypt, Embassies and Consulates, and Tourist Organizations, 24 mins/8 km to the City Centre of Alexandria. Paradise Inn Group for Hotels and Resorts. Chain of 3 hotels in Alexandria, Egypt. Le Metropole Hotel, Windsor Palace Hotel and Paradise Inn Beach Resort, Maamoura. Le Metropole Hotel Built in 1902 as a heritage hotel, French style all rooms are newly renovated, facing the Mediterranean coast, including sky-view fine dining restaurants serving the finest cuisines and wine with live music and luxurious halls: Les Versailles, Salon Soulous. Locations: 52 Saad Zaghloul St, Raml Station The hotel is situated a 2-minute walk from the El Raml Train Station and the sandy beaches. The library of Alexandria is 1.5 km away, located 1 km from Constantine Cavafy Museum, 2 km from the Opera, and 2 km from Qaitbait Citadel. Near the Central Bank of Egypt, Embassies and Consulates, and Tourist Organizations, 24 mins / 8 km to the City Centre, Alexandria. Windsor Palace Hotel Built in 1906 as a heritage hotel, English style, all rooms are newly renovated, facing the Mediterranean coast, including two restaurants: Blue Harbor Sea View (casual dining) Skyroof rooftop lounge, sea view (lounge and nightclub,) and luxurious halls such as Queen Elizabeth, Prince of Wales, King Edward. Locations: 17 El Shuhada St, Alexandria. The hotel is situated a 2-minute walk from the El Raml Train Station and the sandy beaches. The library of Alexandria is 1.5 km away, located 1 km from Constantine Cavafy Museum, 2 km from the Opera, and 2 km from Qaitbait Citadel. Near the Central Bank of Egypt, Embassies and Consulates, and Tourist Organizations, 24 mins / 8 km to the City Centre of Alexandria. Paradise Inn Beach Resort Maamoura Built in 1999 next to Al Montazah Gardens, in El Maamoura, the resort offers the ultimate modern style, coupled with unparalleled services. The hotel is rich with its own private sandy beach, an outdoor pool, and a kids pool, all surrounded by a spacious garden, filled with colorful flowers and trees, and includes 3 wedding venues (Blue Star Indoor Hall, Flamingo Beach, Florence garden) Location: El-Shaheed Yousef El-Sebaey Maamoura Beach, Maamoura, Alexandria.Egypt. Show more

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation. We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes. Sutherland Digital Outcomes. Job Description This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support, addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction. Your day-to-day responsibilities will include: 📞 Handling customer interactions with efficiency and empathy. 🛠️ Providing tailored solutions to meet customer needs. 🌟 Ensuring a positive customer experience through effective communication and professional phone etiquette. If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team! Qualifications 🚀 We’re Hiring Talented People! 🌟 Fresh Grads & Dropouts are welcome to apply! 🎓 🔑 What we’re looking for: ✅ Fluency in English is a MUST! (B2/C1 level) 🇬🇧 ✅ Strong skills in Customer Service & Customer Support 🤝 ✅ Proven ability to enhance Customer Satisfaction & Customer Experience 💯 ✅ Problem-solving, active listening, & attention to detail 👂💡 ✅ Experience in a customer-facing role and familiarity with CRM tools is a plus! 🖥️ ✅ Flexibility with night & overnight shifts is essential 🌙 ✅ Proficiency in professional phone etiquette & communication techniques is a plus 📞💬 💼 If you’re passionate about making a difference and love helping customers, we want YOU! 🌟 Additional Information All your information will be kept confidential according to EEO guidelines. Show more

Job objective Determines donor suitability to undergo plasmapheresis procedure including vital sign determination, medical history questioning, HCT/TP/weight determination and set up, disconnect, and operation of the automated plasmapheresis machine. Monitors donors ensuring safe and successful plasmapheresis procedures. Assists in the plasma collection process under the supervision of a certified employee and in compliance with Standard Operating Procedures Manual guidelines. May also perform all auto pheresis technician operator functions including response and evaluation of all trouble shooting displays. Key responsibility Conducts pre-donation medical screening in accordance with established guidelines. Determines Hematocrit (HCT) and Protein via finger stick and use of the hematastat and refractometer. Promotes customer satisfaction through appropriate interaction and responsiveness to customer needs. Assesses donor suitability and engages in set-up, monitor, and disconnect procedures of the plasmapheresis machine and donors. Provides appropriate feedback to ineligible donor candidates. Ensures all donor screening information is complete and accurate prior to donation. Ensures donor confidentiality and effectively communicates donor medical information to Medical Staff. Establishes and maintains donor files in an organized and efficient manner. Maintains accurate and thorough documentation of necessary records. Reports all unsafe working situations or conditions to area lead, supervisor or manager. Assists in emergency medical procedures when necessary. Learns and maintains thorough familiarity and compliance with all local competent authority regulations, Standard Operating Procedure Manual, Current Good Manufacturing Practice (cGMP) and internal company procedures. Academic Experience Required Nurse or Health Technical Institute graduate or equivalent Professional Experience Required 1 years of clinical experience. Experience with plasma or whole blood, and with cGMP regulated environment preferred. Computing Skills Knowledge of Microsoft Office applications. Personal Skills Communication and customer service skills. Organized and able to manage time effectively. Ability to work within a highly regulated, labor intensive, fast paced medical environment Ability to understand and follow SOPs and protocols. Languages Written and spoken English and Arabic. Show more