customer service representative-ممثل خدمة العملاء

انضم لفريق شركة OPay مصر، شركة للدفع الالكتروني ، OPay ترغب فى تعيين موظف خدمة عملاء بالمتطلبات التالية: - استقبال استفسارات العملاء والرد عليها - تقديم معلومات واضحة ودقيقة حول المنتجات والخدمات والعروض. - استقبال شكاوى ومقترحات العملاء والتعامل معها بحرفية حتى حلها تماماً. - ⁠تسجيل وتحديث بيانات العملاء والطلبات على النظام الداخلي للشركة (CRM). - ⁠التنسيق مع الأقسام المعنية لمتابعة الحالات المعقدة وتصعيدها عند الحاجة. المتطلبات والشروط: - مؤهل عالٍ مناسب - ⁠خبرة سابقة في مجال خدمة العملاء - مهارات تواصل واستماع ممتازة مع هدوء في التعامل مع المواقف الصعبة - ⁠مستوى جيد اللغة الإنجليزية مميزات الوظيفة : - راتب ثابت - ⁠حوافز وبدلات أداء شهرية - ⁠تأمين طبي واجتماعي

Company: Tristar Cargo 📍 Location: Sheratoon 💼 Employment Type: Full-Time About the Role: We are looking for a motivated and detail-oriented Air Export Specialist to join our team at Tristar Cargo. The successful candidate will be responsible for managing air export shipments from booking to final delivery, ensuring compliance with airline regulations and customer requirements. Key Responsibilities: Coordinate and manage international air export shipments. Prepare and review export documentation (AWB, invoices, packing lists, etc.). Communicate with airlines, agents, and customers to ensure smooth shipment movement. Track shipments and provide timely updates to customers. Ensure compliance with customs and international shipping regulations. Resolve operational issues and maintain high customer service standards. Coordinate with internal departments to ensure efficient shipment handling. Requirements: Bachelor's degree preferred. 1-3 years of experience in Air Freight / Air Export Operations. Good knowledge of air export documentation and procedures. Strong communication and organizational skills. Ability to work under pressure and meet deadlines. Good command of English (written and spoken). Proficiency in Microsoft Office applications. Show more

Sutherland is HIRING | ENGLISH CUSTOMER SERVICE SPECIALISTS Location: New Cairo | Sutherland Egypt Ready to take the next step in your career? Sutherland Cairo is hiring English Customer Service Specialists to join our growing team in New Cairo. If you’re confident in English, enjoy communicating with people, and are looking for a great opportunity to grow professionally, this opportunity is for you! we are looking for : English level: B2–C1 Graduates & Dropouts only Strong communication and interpersonal skills Excellent problem-solving abilities Customer-focused mindset Flexibility to work night & overnight shifts Willingness to work on-site in New Cairo what we offer : Salary up to 22,000 EGP Transportation provided Social & medical insurance Fully paid training Opportunity to work with a global organization Professional growth and career development opportunities Ready to join us ? Don’t miss the opportunity to build your career with Sutherland!

Company Description iQor is a global provider of customer experience solutions, supporting leading brands across diverse industries. With 45,000 employees in 10 countries, the company combines decades of expertise with AI-driven tools to improve performance throughout the customer journey. iQor’s delivery pillars—Grow, CXBPO, and infinityAiQ—offer scalable services that enhance acquisition, engagement, and retention. Backed by advanced analytics and a people-first culture, iQor turns customer interactions into measurable business growth. Recognized as a Great Place to Work® and a CX leader, iQor provides an environment where individuals can develop their careers in customer service. Role Description This is a full-time, on-site Travel Consultant, Fluent English Customer Service role based in New Cairo. The person in this role will assist customers with travel inquiries, including flight, hotel, and transportation options, ensuring accurate and timely information. Daily responsibilities include handling reservations, modifying existing bookings, and managing travel arrangements according to company policies and customer needs. The role involves delivering professional, empathetic support via phone, email, and chat, resolving issues, and providing clear guidance on itineraries, fares, and travel regulations. The Travel Consultant will collaborate with team members, use booking and CRM systems, and follow quality and compliance standards to maintain high levels of customer satisfaction. Qualifications Strong skills in Travel Consulting and Travel Management to advise customers on suitable travel options and optimize their itineraries is a Plus. Proven Customer Service skills, with the ability to communicate clearly in fluent English and manage customer concerns professionally. Comfort with using travel booking platforms, CRM systems, and standard office software. Excellent problem-solving, time management, and organizational skills. Ability to work on-site in New Cairo and adapt to a fast-paced, performance-driven environment. Prior experience in travel, hospitality, contact centers, or related fields is beneficial. Graduates only. Show more