Customer Service Representative

انضم لفريق شركة OPay مصر، شركة للدفع الالكتروني ، OPay ترغب فى تعيين موظف خدمة عملاء بالمتطلبات التالية: - استقبال استفسارات العملاء والرد عليها - تقديم معلومات واضحة ودقيقة حول المنتجات والخدمات والعروض. - استقبال شكاوى ومقترحات العملاء والتعامل معها بحرفية حتى حلها تماماً. - ⁠تسجيل وتحديث بيانات العملاء والطلبات على النظام الداخلي للشركة (CRM). - ⁠التنسيق مع الأقسام المعنية لمتابعة الحالات المعقدة وتصعيدها عند الحاجة. المتطلبات والشروط: - مؤهل عالٍ مناسب - ⁠خبرة سابقة في مجال خدمة العملاء - مهارات تواصل واستماع ممتازة مع هدوء في التعامل مع المواقف الصعبة - ⁠مستوى جيد اللغة الإنجليزية مميزات الوظيفة : - راتب ثابت - ⁠حوافز وبدلات أداء شهرية - ⁠تأمين طبي واجتماعي

Company: Tristar Cargo 📍 Location: Sheratoon 💼 Employment Type: Full-Time About the Role: We are looking for a motivated and detail-oriented Air Export Specialist to join our team at Tristar Cargo. The successful candidate will be responsible for managing air export shipments from booking to final delivery, ensuring compliance with airline regulations and customer requirements. Key Responsibilities: Coordinate and manage international air export shipments. Prepare and review export documentation (AWB, invoices, packing lists, etc.). Communicate with airlines, agents, and customers to ensure smooth shipment movement. Track shipments and provide timely updates to customers. Ensure compliance with customs and international shipping regulations. Resolve operational issues and maintain high customer service standards. Coordinate with internal departments to ensure efficient shipment handling. Requirements: Bachelor's degree preferred. 1-3 years of experience in Air Freight / Air Export Operations. Good knowledge of air export documentation and procedures. Strong communication and organizational skills. Ability to work under pressure and meet deadlines. Good command of English (written and spoken). Proficiency in Microsoft Office applications. Show more

Company Description iQor is a global provider of customer experience solutions, supporting leading brands across diverse industries. With 45,000 employees in 10 countries, the company combines decades of expertise with AI-driven tools to improve performance throughout the customer journey. iQor’s delivery pillars—Grow, CXBPO, and infinityAiQ—offer scalable services that enhance acquisition, engagement, and retention. Backed by advanced analytics and a people-first culture, iQor turns customer interactions into measurable business growth. Recognized as a Great Place to Work® and a CX leader, iQor provides an environment where individuals can develop their careers in customer service. Role Description This is a full-time, on-site Travel Consultant, Fluent English Customer Service role based in New Cairo. The person in this role will assist customers with travel inquiries, including flight, hotel, and transportation options, ensuring accurate and timely information. Daily responsibilities include handling reservations, modifying existing bookings, and managing travel arrangements according to company policies and customer needs. The role involves delivering professional, empathetic support via phone, email, and chat, resolving issues, and providing clear guidance on itineraries, fares, and travel regulations. The Travel Consultant will collaborate with team members, use booking and CRM systems, and follow quality and compliance standards to maintain high levels of customer satisfaction. Qualifications Strong skills in Travel Consulting and Travel Management to advise customers on suitable travel options and optimize their itineraries is a Plus. Proven Customer Service skills, with the ability to communicate clearly in fluent English and manage customer concerns professionally. Comfort with using travel booking platforms, CRM systems, and standard office software. Excellent problem-solving, time management, and organizational skills. Ability to work on-site in New Cairo and adapt to a fast-paced, performance-driven environment. Prior experience in travel, hospitality, contact centers, or related fields is beneficial. Graduates only. Show more

Company Description Concentrix is a Fortune 500 technology and services leader that helps global brands build intelligent operations that perform in real-world environments. The company designs, builds, and runs integrated human and AI solutions, using insights from billions of interactions to support over 2,000 complex organizations. With more than 20 years of operational experience and proven AI capabilities, Concentrix serves clients across all major industries. As an Intelligent Transformation Partner, the company focuses on turning AI ambition into measurable, scalable performance for its clients. Role Description This full-time, on-site Customer Service Representative role is based in Cairo. The Customer Service Representative will handle inbound and outbound customer inquiries through phone, email, chat, or other channels, providing accurate information and timely resolutions. Responsibilities include troubleshooting issues, documenting interactions in internal systems, and following established procedures to ensure consistent service. The role involves collaborating with team members and supervisors to escalate complex cases, meeting performance targets such as response time and quality scores, and contributing to continuous improvement of the customer experience. The position requires adherence to company policies, participation in training, and maintaining a professional and empathetic approach with every interaction. Qualifications WE’RE HIRING! CUSTOMER SUPPORT SPECIALISTS 💰 Salary up to 22,000 EGP ✅ English Level: B2 ✅ Graduates & Dropouts Only ✅ Military Status: Completed or Exempted ✅ Rotational 24/7 Shifts ✅ Transportation Provided 🚌 ✅ Start Immediately! 🔥 Ready to join?