وظائف التكنولوجيا وتقنية المعلومات

Role Overview Integrant is looking for a hands-on Senior B2B Marketing Specialist to help grow our presence across international markets, with a strong preference for candidates who have experience targeting the U.S. market. This role is ideal for a B2B technology marketer who has worked on marketing software products, SaaS solutions, technology services, or software engineering services to customers outside Egypt. You will work closely with Sales, technical SMEs, and leadership to identify target markets, build campaigns, generate qualified leads, support pipeline growth, and translate complex technology offerings into clear business value for international buyers. This is a hands-on individual-contributor role. We are looking for someone who can think strategically but is equally comfortable executing campaigns, building lead-generation activities, creating content, analyzing results, and continuously improving performance. What You'll Own B2B Marketing & Go-to-Market Support and execute B2B marketing strategies for international markets Research markets, industries, competitors, buyer needs, and potential opportunities Help define and refine Ideal Customer Profiles (ICP), buyer personas, and target-account criteria Build messaging and campaigns around software engineering, AI, Agentic AI, data, cloud, and other technology services Translate technical capabilities into clear business value for enterprise decision-makers Adapt messaging and campaigns for different markets, industries, and buyer personas Lead Generation & Pipeline Development Plan and execute lead-generation campaigns designed to create qualified meetings, opportunities, and sales pipeline Build and refine prospect/account lists based on ICP and market priorities Execute campaigns across channels such as: LinkedIn Email marketing Paid media Webinars Events Content Landing pages Account-based marketing Sales/outbound enablement Track MQLs, SQLs, meetings, conversions, opportunities, pipeline influence, and campaign ROI Continuously test targeting, messaging, offers, and channels to improve lead quality and conversion Integrated Campaign Ownership Own or materially contribute to campaigns from planning through execution and reporting Define campaign objectives, audience, messaging, offer, channels, assets, and success metrics Coordinate campaign execution across Marketing, Sales, technical teams, and external partners where required Analyze campaign performance and recommend improvements based on data rather than vanity metrics International & Offshore Market Development Market software products or services to customers outside Egypt Understand the differences between local and international B2B buying environments Adapt communication, content, and campaigns to international audiences Experience targeting the United States is strongly preferred Exposure to other international markets such as Europe, Canada, GCC, or APAC is also relevant Content & Technical Marketing Create or contribute to: Campaign content Email sequences Landing pages Case studies Thought-leadership content Webinars Sales collateral Social content Work with engineers, architects, delivery teams, and other SMEs to understand technical solutions Convert technical information into clear buyer-focused messaging and business cases Maintain strong quality, accuracy, and consistency across marketing communication Sales & Marketing Alignment Partner closely with Sales and BDR/SDR teams on target accounts, messaging, campaigns, and lead follow-up Establish clear feedback loops around lead quality and opportunity progression Support Sales with relevant content, account insights, campaign data, and enablement materials Use Sales feedback to continuously improve targeting and campaigns Data, CRM & Marketing Technology Use CRM and marketing tools to track campaigns, leads, engagement, and pipeline Analyze campaign and funnel performance to identify improvement opportunities Maintain accurate marketing data and campaign reporting Use marketing technology and AI tools to improve productivity, research, personalization, content, and campaign execution Requirements 3-7 years of relevant B2B marketing experience Experience marketing software products, SaaS, technology services, software engineering services, cloud, AI, data, cybersecurity, or similar technology offerings Experience marketing to international/offshore customers, not only the Egyptian market Demonstrated hands-on experience with lead generation and demand-generation campaigns Experience owning or materially contributing to B2B campaigns from planning through execution Strong understanding of B2B buyer journeys and technology sales processes Ability to identify target audiences, buyer personas, and account segments Experience working with measurable marketing outcomes such as leads, meetings, opportunities, pipeline, conversions, or revenue Hands-on experience with multiple B2B marketing channels such as LinkedIn, email, content, webinars, paid campaigns, events, or landing pages Strong English written and verbal communication skills Ability to translate complex technical concepts into clear business messages Experience collaborating closely with Sales Comfortable using CRM, analytics, marketing automation, or related marketing tools Strong ownership mentality with the ability to both plan and execute Strongly Preferred Direct experience marketing to the U.S. market, particularly U.S. enterprise or mid-market buyers Experience working for an Egyptian company selling software or technology services offshore Experience with enterprise software sales cycles involving multiple stakeholders Familiarity with HubSpot, Salesforce, Marketo, Pardot, or similar platforms Experience using intent data, prospecting platforms, marketing intelligence tools, or AI tools Experience marketing AI, software engineering, cloud, data, cybersecurity, or digital-transformation solutions Exposure to industries such as biotech, medical devices, manufacturing, finance, education, or other enterprise sectors Benefits Salary paid in USD Social insurance Premium medical insurance [employee +family] Supportive and friendly work environment English language development courses Interest-free loans paid over 2.5 years Technical development courses Employment referral program Premium location in Maadi Show more

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation. We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes. Sutherland Digital Outcomes. Job Description This is a full-time on-site role located in Cairo for a Customer Service Specialist. In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support, addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction. Your day-to-day responsibilities will include: 📞 Handling customer interactions with efficiency and empathy. 🛠️ Providing tailored solutions to meet customer needs. 🌟 Ensuring a positive customer experience through effective communication and professional phone etiquette. If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team! Qualifications 🚀 We’re Hiring Talented People! 🌟 Fresh Grads & Dropouts are welcome to apply! 🎓 🔑 What we’re looking for: ✅ Fluency in English is a MUST! (B2/C1 level) 🇬🇧 ✅ Strong skills in Customer Service & Customer Support 🤝 ✅ Proven ability to enhance Customer Satisfaction & Customer Experience 💯 ✅ Problem-solving, active listening, & attention to detail 👂💡 ✅ Experience in a customer-facing role and familiarity with CRM tools is a plus! 🖥️ ✅ Flexibility with night & overnight shifts is essential 🌙 ✅ Proficiency in professional phone etiquette & communication techniques is a plus 📞💬 💼 If you’re passionate about making a difference and love helping customers, we want YOU! 🌟 Additional Information All your information will be kept confidential according to EEO guidelines. Show more

Job Accountabilities: Handle inbound calls by following scripts and service guidelines to provide quick and accurate responses. Resolve customer queries and complaints by applying product knowledge and troubleshooting steps to achieve first-call resolution. Escalate complex cases by capturing details and forwarding them to supervisors or relevant departments to ensure timely resolution. Educate customers on ADIB’s products and services by clearly explaining features, processes, and policies to increase satisfaction and usage. Follow standard operating procedures and compliance rules during every interaction to ensure regulatory adherence and minimize errors. Document call details and customer feedback accurately in CRM systems to maintain reliable records and support future service improvements. Support team targets by meeting daily KPIs such as Average Handle Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Provide feedback on recurring customer issues by sharing insights with supervisors to help improve processes and reduce repeat calls. Qualifications & Experience: Bachelor’s degree in Business Administration, Management, or related field. Officer: 0–2 years of experience in call center. Senior Officer: 2–4 years of experience in call center. Skills: Excellent communication skills. Excellent problem-solving and decision-making skills. Excellent organizational and time-management skills. Technical Skills: Good knowledge of call center software and systems. Proficiency in Microsoft Office (Excel, Word, PowerPoint). Show more

Job Summary You will be responsible for the design, development, integration, verification, and maintenance of AI functionality into software applications for iHorizon’s products and projects. You will own the quality of code and develop based on customer requirements and contribute to the process improvement cycle. Reporting Structure This job reports to the Senior Manager - Software Development Job Objectives Design, develop and implement products and programs based on the functionality of AI as per client specifications Develop solutions that integrate the finest practices of artificial intelligence with machine learning principles Create efficient algorithms, produce clean code, and integrate software components and third-party programs Job Responsibilities Software Design and Development Develop and manage AI applications/POC's based on the customer/business requirements Develop and configure the AI models to a robust model with efficiency and quality Complete understanding of AI/Model concepts for developing and implementing the application Develop software according to functional and technical design specification using flowcharts and diagrams Create efficient, scalable, reusable middle tier logic using backend technologies Assist in estimation of tasks, identify possible obstacles, and propose appropriate solutions Assist in continual improvement of software configuration management process Implementation Understanding, analyzing, and implementing – Business needs, feature modification requests, conversion into software components Implement the software code by using sound programming techniques based on the requirements set by iHorizons Integrate the codes with the various database management systems and security modules required by the software Documentation And Other Responsibilities Write technical design documentation that fully defines all application code Maintain detailed knowledge of iHorizons products and services Write the code as per agreed software design rules to keep the code aligned with the rest of the code base Code the final implementation that the generated code is referring to Follow company software data protection and security guidelines in developing software Accurately estimates the time needed to complete an assigned task Identify possible causes of issues or problems Think through and recommend solutions when raising issues around code, requirements, etc Learn new applications, technologies, and skills through intensive and focused effort Job Requirements Educational Qualification Bachelor’s degree in computer science or related field Previous Work Experience Overall experience of 1-3 years in developing AI based applications Experience in development of AI, Python and Tensorflow applications Experience working on technologies relevant to iHorizons Skills & Abilities Ability to work on AI platforms like Tensorflow and Pytorch Ability to work on different sections like computer vision and NLP Knowledge of code development procedures and code version and revision control practices Knowledge of reusable component programming processes Ability to document code, errors, and code modifications in detailed supporting documents Ability to evaluate alternatives in code implementation and make decisions Ability to identify, troubleshoot, and correct malfunctions/failures Knowledge of peer code review process and procedures Work collaboratively with other team members Powered by JazzHR 2zj6KozKMv Show more

Cyber Security I Active Directory Security - IAM Senior Engineer, Cairo, Egypt. Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation. Deloitte innovation hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across Portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity Role We are seeking Active Directory security engineers and architects. The candidate will have a strong background in Active Directory architecture and engineering, with the ability to design, configure and troubleshoot Active Directory. The ideal candidate will be adept at working across on-premise, hybrid and legacy environments, navigating complex architectural and technical constraints. This role will involve working closely with cross-functional teams to ensure effective Active Directory remediation/hardening across a complex environment that integrates with other systems and applications. As part of this role, you will be expected to: Define Active Directory architectural principles and security best practices, considering functional, non-functional, and technical specifications, e.g. privileged management, access control, authentication, and hardening. Due diligence / data gathering Conducting a comprehensive assessment of the client’s Active Directory environment to identify potential risks and vulnerabilities (e.g., use of insecure legacy authentication protocols, misconfigurations, non-managed privileged accounts etc.), whilst minimizing business disruption. Using the AD console and other relevant tools to analyze Active Directory and conduct remediation activity that accurately addresses known and unknown vulnerabilities in a complex environment. Implement properly designed and tested security remediations for Active Directory: Deliver hands-on engineering, architectural, and remediation work for the client. Define the security specifications to support the hardening of Active Directory Work with IT teams (e.g., Windows, Cloud, Networks) to ensure pre-requisites and dependencies are defined and adhered to Integrate Active Directory remediation activity with existing enterprise applications/systems such as Linux, cloud applications, and third-party identity providers. For example, you will consider the impact of any configuration changes in Active Directory onto dependent systems, services, and applications. The client has business critical systems hosted on Linux that authenticate and integrate with an Active Directory domain. Execute testing and troubleshooting (e.g., authentication failures, replication failures, directory and schema issues etc.) Deliver services post-implementation, from hyper-care support, resolving additional issues in production through advanced troubleshooting and debugging to ensure smooth operation of Active Directory Conduct knowledge transfer to client IAM teams through technical training sessions on operating and maintaining the solution, empowering clients to effectively manage and support the IAM environment Connect To Your Skills And Professional Experience To succeed in this role, you will need the following: Experience — 3 years to 7 years of hands-on experience in Cyber security or System administration, with minimum of 2 years focused on the design and/or implementation of Active Directory environments and Entra ID. Bachelor’s degree in information technology, Cybersecurity, computer science or a related field. Solid understanding of core Active Directory concepts; domains, forests, trusts, sites, replication, OUs, to name a few. Strong experience in design and architecture, configuration, maintenance, remediation, and migration of Active Directory. Hands-on experience with Group Policy management, authentication protocols (Kerberos and NTLM), LDAP, DNS and DHCP. Understanding of network architecture and networking principles. Technical skills including data analysis and scripting (PowerShell and SQL). Experience in carrying out advanced integration with the IAM solution, and developing, configuring, using out of the box and custom connectors to onboard applications (e.g., AD, LDAP, Exchange etc). Understanding of the software development life cycle processes. Industry expertise of financial services clients and their unique sector challenges (the criticality of systems, regulatory challenges, legacy applications that are difficult to remediate, etc). Confidence navigating change management processes in a financial services context. Expertise supporting one or more IAM technologies (e.g., Entra ID, SailPoint, Saviynt, ForgeRock, CyberArk, Beyond Trust, Okta, Angular, Springboot, and PingFederate etc). Security certifications and exposure to other security domains (e.g. Cloud). Connect to your service line - Technology and Transformation Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters. Connect to your agile working options Your Work, Your Way: We call our hybrid working vision Deloitte Works. And it does. We trust you to make the right choices around where, when and how you work. You’ll be able to make decisions about how you work best, to be collaborative, learn from colleagues, share your experiences, build the relationships that will fuel your career and prioritise your wellbeing. Having great conversations with your team and your leadership paves the way for great collaborative ways of working   Our commitment to you Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level. Show more

Overview Microsoft Clarity is building the next generation of intelligent web analytics and user understanding experiences. Our Clarity Science team leverages large-scale behavioral data, machine learning, deep learning, and large language models to help businesses better understand customer journeys, optimize conversions, personalize user experiences, and unlock actionable insights. As an Snr Applied Scientist, you will work on some of the most challenging and impactful problems in the web intelligence space, including conversion understanding, user profiling, identity resolution across devices and sessions, shopping and commerce intelligence, and AI-powered customer journey insights. You will partner closely with engineers, product managers, and data scientists to transform massive datasets into intelligent products that serve millions of businesses worldwide. This role is ideal for candidates who enjoy solving ambiguous problems, working with petabyte-scale data, applying modern AI techniques, and driving innovations from research concepts to production deployment. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.   Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50- mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction. Responsibilities Discover and apply insights from massive data sets of structured, semi-structured, and unstructured data. Identify opportunities to leverage available data to resolve customer pain points. Own data science projects end to end starting from problem definition, data exploration/preparation, model building, and model evaluation. Develop and deploy machine learning, deep learning, and LLM-based solutions for conversion understanding, user profiling, identity linking, and commerce intelligence scenarios. Prototype and rapidly evaluate creative ideas to gain insights into their strengths and weaknesses. Partner with engineering and product teams to translate scientific innovations into scalable production systems. Storytelling and visualization capabilities to deliver the right message to the concerned audience. Design metrics that serve as the North Stars for team efforts and A/B testing framework to support data-driven decisions. Drive experimentation and data-driven decision making through rigorous offline and online evaluation methodologies. Stay current with emerging trends in AI, machine learning, NLP, recommender systems, and user behavior modeling. Qualifications Required Qualifications: Bachelor's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 4+ years related experience (e.g., statistics predictive analytics, research) OR Master's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 3+ years related experience (e.g., statistics, predictive analytics, research) OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 1+ year(s) related experience (e.g., statistics, predictive analytics, research) OR equivalent experience. Atleast 7 years industry experience as an Applied Scientist. Data-centric and analytical mindset with a solid focus on experimentation and measurable impact. Good problem-solving skills and good understanding of algorithms and data structures. Fluency with at least one programming language such as Python, C#, Java, or Scala. Hands-on experience in large language models (LLMs), pretrained language models (PLMs), machine learning (ML), and deep learning (DL). Preferred Qualifications Master's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 6+ years related experience (e.g., statistics, predictive analytics, research) OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 3+ years related experience (e.g., statistics, predictive analytics, research) OR equivalent experience. Ability to learn quickly, work independently in complex situations, and deal with ambiguity. Experience with big data platforms and distributed processing technologies. Hands-on experience in NLP, information retrieval, ranking, or recommendation systems. Understanding of data analytics and visualization tools. Experience working with customer behavior data, user journeys, digital analytics, or advertising systems. Good communication and collaboration skills with the ability to influence cross-functional stakeholders. #MicrosoftAI This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more