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About Us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses. Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices. Your role We're seeking Customer Care Advisors to join our team. In this role you will be crucial in providing answers to customers queries through website and live chat related to Tamara’s services. This will be based on-site in our offices in Cairo, Egypt. Drawing on your proficiency in managing interaction with customers on a daily basis, you will be responsible for delivering exceptional customer service through accurate information and tailored solutions that address their needs to create unique experiences only Tamara can provide. With a proven track record of leveraging strong communication skills (written & verbal) to effectively solve customer issues and find solutions quickly, even in a fast-paced environment, and ultimately revolutionize the way millions of users shop, pay, and bank. You are a driven, determined, curious team player, knowing that collective strength means we all win. With a positive outlook, you are solution-oriented–persevering regardless of circumstances, always finding a way through, no matter the challenges. You will effectively find a way to work with everyone through empathy and respect. You will be driven and comfortable with responding quickly with urgency, with the ability to change course without losing momentum and energy, resulting in great success. Your responsibilities Answer inbound Calls, Emails and respond to live chats in an efficient manner. Identify customer questions, concerns, and overall needs. Provide accurate answers and solutions to customer queries. Reviewing customer accounts and transactions while resolving issues. Giving detailed explanations of services. Understanding and striving to meet support metrics while providing excellent customer service, and follow communication “scripts” when handling different topics. Reviewing customer accounts and transactions while resolving issues. Giving detailed explanations of services. Your expertise Minimum 1 year of customer experience in the local market Previous customer service experience is a plus. Native Arabic speaker. Holds a university degree Fluency in English Language, B1 profile. Ability to use computers. Ability to use internet applications. Great verbal & written communication skills. Ability to handle customers’ issues. Ability to solve problems in a short period of time. Flexibility with rotational working hours/days. All qualified individuals are encouraged to apply. Show more

We are looking for a Senior AI Engineer with over 4 years of experience to lead our AI initiatives. In this role, you will be responsible for driving the design, development, and deployment of cutting-edge AI solutions. You will provide technical leadership to a team of AI engineers, mentor junior team members, and collaborate closely with stakeholders to deliver impactful AI-driven products. This position requires deep expertise in machine learning, data engineering, and software development practices. Responsibilities: Lead the end-to-end development of AI models Architect scalable AI systems and infrastructure to support large-scale data processing and model training Mentor and coach junior AI engineers, fostering a culture of continuous learning and technical excellence Collaborate with product managers and business stakeholders to define AI strategy and roadmap Conduct research and stay abreast of advancements in AI/ML fields to drive innovation Ensure robustness, scalability, and performance of AI solutions in production environments Requirements Requirements Bachelor's or Master's. in Computer Science, Engineering, or a related field. 4+ years of experience in AI, machine learning, or data science roles, with a proven track record of delivering complex projects Proven experience designing and deploying Generative AI (GenAI) systems using large language models (LLMs) Expertise in Python, TensorFlow, PyTorch, or other ML frameworks Strong knowledge of distributed computing, data engineering, and cloud platforms Hands-on experience with RAG architectures, vector search engines, and embedding models Deep experience with prompt engineering and LLM fine-tuning Experience building intelligent agent-based systems using frameworks like LangChain, LangGraph, or CrewAI Familiarity with LLM evaluation, observability, and cost/performance optimization Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud Excellent leadership, communication, and stakeholder management skills Preferred Qualifications:. Experience working with multi-agent architectures, planning/execution agents, or tool-using LLMs Contributions to open-source GenAI projects, or participation in applied research involving LLMs, embeddings, or agentic reasoning Show more

Job Objective: The Center Physician (CP) works under the supervision of Center Manager and the Plasma Operations and Medical Director. The CP plays a critical role in the donation process where he\she has supervision on the whole process and relevant staff to ensure donors safety and plasma quality. The CP ensures that the centers medical staff follows the applicable policies, procedures & regulations. Environment: Internal: Plasma Operations and Medical Director, Quality, Center Manager, Operations Manager and Medical staff. External: Donors, Health Authorities, government agencies, patient groups, auditors, and community organizations. Key responsibility: Ensure the proper selection of suitable plasmapheresis donors according to the effective policies and procedures as well as the as the clinical experience. Observe and confirm compliance of the Center's medical procedures as they affect the safety of the donors and the collected plasma. Responsible for the certification, training and performance of the center medical staff as it pertains to the donor assessment and to compliance with the company's policies and procedures. Provide additional necessary training, re-certification and corrective actions for the center's medical staff, in collaboration with the training department. Perform the required physical examination for donors. Review donors related documents carefully. Carefully explain the informed consent and witness the donor's signature on the form. In a private and confidential setting, discuss the high-risk behavior educational material and definitions of high-risk behavior categories in order to provide the donor with the ability to self-exclude from donating. Participate in the notification and counselling of donors found to be positive for various infectious disease markers such as HBV, HIV, HCV, syphilis, and other required tests. Management of Donor Adverse Event Reactions and the appropriate level of care. Academic experience required Essential: Bachelor's degree in medicine. Preferred: Post graduate studies in Medicine, preferrable Professional experience required: Clinical experience. Experience in GxP-regulated environment. Computing skills: Proficiency in all Microsoft Office applications. Personal skills: Clinical skills. Assertiveness and decision-making ability. Quality mindset. Excellent customer service skills. Organized and able to manage time effectively. Ability to work within a highly regulated and fast paced medical environment. Ability to influence and direct center medical staff through effective leadership skills. Ability to understand, explain, follow, and enforce SOPs and protocols. Ability to plan, communicate and execute activities for the improvement of overall operations. Languages: Excellent written and spoken English and Arabic. Show more

About Bosta: Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions. We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system. Incremental 2026PEOP-160 Job Description: Fulfill workforce hiring for assigned hubs/sorting locations as per the plan and be agile to meet Operations Peaks and spikes. Coordinate with the central workforce team and comply with the approved vendors they provide to ensure timely hiring and workforce availability. Oversee onboarding, system registration, deployment, and offboarding processes for employees. Act as the main Workforce contact for Hub Managers on daily workforce and employee matters. Handle employee relations issues, complaints, disciplinary cases, and workplace investigations. Ensure compliance with company policies, labor regulations, and workforce procedures across assigned sites. Monitor vendor workforce performance, attendance, discipline, and compliance standards. Conduct workforce audits and maintain accurate employee records and HR documentation. Track and provide workforce metrics including hiring status, turnover, absenteeism, and disciplinary trends. Escalate operational workforce risks and recommend corrective actions when needed. Job Qualifications: Bachelor’s degree in Business Administration, Human Resources, or a related field 1–3 years of experience in HR operations, recruitment coordination, or outsourced workforce in high labor industries. Proficiency in Excel and ability to work with workforce tracking systems Strong coordination and stakeholder management skills, especially with Operations teams Good analytical skills with ability to track and report headcount, attendance, and vendor performance High level of organization, responsiveness, and ability to work under pressure in fast-paced environments Thank you for considering Bosta as your next career step. We value every application we receive, and our selection process is designed to ensure the best fit for both our team and our candidates. We appreciate your patience throughout the process We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Show more

About the Role: We are looking for enthusiastic and motivated Development Interns to join our team. In this role, you will assist in developing and maintaining applications on the OutSystems low-code platform. This is a great opportunity for individuals with a foundational understanding of programming who are eager to gain hands-on experience in a professional setting. Responsibilities: Assist in building applications using the OutSystems low-code platform. Collaborate with team members on various development tasks and projects. Participate in training sessions to learn OutSystems and improve technical skills. Help troubleshoot issues, test applications, and ensure quality standards are met. Document processes and application features as needed. Requirements: Basic understanding of programming concepts (knowledge of languages such as C#). Interest in learning and working with low-code platforms like OutSystems. Good problem-solving skills and attention to detail. Ability to work in a team environment and follow instructions. Effective communication skills. Preferred Qualifications: Previous experience with web or mobile development is a plus. Familiarity with database concepts and basic SQL knowledge. Duration is 3 months Undergraduate Internship Show more

Shipping Request Shipping Request Lead Retargeting | CRM Tagging | Social Media | Backlinks Responsibilities Social Media Management Manage the company’s social media platforms professionally. Prepare and execute monthly content plans aligned with the company’s comercial objectives. Create content ideas related to freight forwarding, logistics, shipping services, customer problems, and service solutions. Write clear and business-focused captions, posts, and campaign messages. Coordinate with designers or use available tools to prepare visual content. Monitor comments, messages, and inquiries and ensure they are captured properly in the CRM. Convert social media activity into measurable lead generation opportunities. Track social media performance and provide weekly performance insights. CRM Tagging & Lead Organization Organize all incoming leads inside the CRM system. Create and maintain a clear CRM tagging structure. Classify leads based on source, service interest, lead stage, urgency, and commercial status. Ensure every lead is properly tagged, updated, and ready for follow-up. Clean and segment old lead databases for reactivation campaigns. Support the commercial team by maintaining accurate lead information and lead status. Suggested CRM Tag Categories Include Source: Facebook, LinkedIn, Website, WhatsApp, Referral, Campaign Service Interest: Sea Freight, Air Freight, Customs Clearance, Trucking, Logistics Lead Stage: New, Contacted, Qualified, Quoted, Follow-up, Lost, Won Lead Temperature: Hot, Warm, Cold Action Required: Call Back, Send Offer, Retarget, No Response, Reconnect Lead Retargeting & Reactivation Work closely with the commercial team to identify old, inactive, lost, or unconverted leads. Segment leads based on previous interaction, service interest, and conversion potential. Prepare retargeting messages for WhatsApp, email, SMS, and social media campaigns. Build follow-up sequences for different lead segments. Reactivate old leads and move qualified opportunities back to the commercial pipeline. Track reactivation results and improve messaging based on response rates. Ensure qualified leads are handed over to the sales team with clear notes and context. Commercial Team Collaboration Coordinate regularly with the sales and business development team. Understand why leads are not converting and translate this feedback into retargeting actions. Support the sales team with follow-up content, service messages, and customer reactivation campaigns. Track the lead journey from inquiry to quotation and from quotation to booking. Help improve the quality of leads delivered to the commercial team. Provide weekly feedback on lead quality, conversion issues, and improvement opportunities. Backlinks & Off-Page SEO Research and identify relevant backlink opportunities. Support off-page SEO activities to improve the company’s digital visibility. Submit the company profile to relevant business directories, logistics directories, and industry platforms. Coordinate guest posting or listing opportunities where applicable. Monitor backlink quality and avoid harmful or low-quality sources. Provide monthly reporting on backlink activities and referral traffic impact. Reporting & Performance Tracking Prepare weekly reports covering social media activity, lead generation, CRM tagging progress, retargeting performance, and commercial handover. Track the performance of lead reactivation campaigns. Monitor digital lead sources and identify the best-performing channels. Highlight issues, opportunities, and recommended actions. Maintain simple dashboards or tracking sheets for management visibility. Must Have 2–4 years of experience in Digital Marketing or CRM. Experience managing social media and lead generation. Good knowledge of CRM systems and lead management. Basic understanding of SEO and backlinks. Strong communication and organizational skills. Good command of English. Nice to Have Experience in B2B marketing. Experience with Odoo or CRM platforms. Knowledge of freight forwarding or logistics. Experience with Meta Ads or Google Analytics. Familiarity with email marketing and automation. Company About Live Freight How Live Freight Works Contact Us Careers Live Freight Glossary Services Sea Freight Air Freight Land Freight Customs Clearance Door to Door Shipping Cargo Insurance Freight Discovery Freight Search Sea Freight Routes Air Freight Routes Track Shipment Request a Quote Knowledge Hub Blog Import Guide Shipping Cost Guides Freight Process Logistics Documentation Shipping to Egypt Customer Portal Login Sign Up Legal Website Terms of Use Logistics Terms & Conditions Terms of Service Terms of Sales Social Media © 2026 Live Freight. A company of ACS Logistics Co. Licensed International Freight Forwarder Powered by EIT-Hub Freight Operating Systems. Show more