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About The Role IST Networks' Professional Services team builds the conversational AI experiences that sit on top of enterprise CX platforms. As a Conversational AI Engineer, you will own end-to-end delivery of voicebots and chatbots across platforms including Kore.ai, Genesys Cloud, Sprinklr, and Cognigy — engaging directly with clients to understand automation needs and building solutions that drive measurable business value. What you will do Meet with clients and stakeholders to identify operational pain points and automation opportunities, and translate them into structured technical specifications Design and build end-to-end conversational flows for voicebots and chatbots across Kore.ai, Genesys Cloud, Sprinklr, and Cognigy Own the full delivery lifecycle — requirements, architecture, build, testing, deployment, and handover Develop context-aware, multi-turn conversations with proper fallback and escalation handling Integrate conversational solutions with backend systems, CRMs, and enterprise APIs Configure and train NLP/NLU models — intent classification, entity extraction, and dialogue management Apply prompt engineering to optimise LLM-powered conversation flows, including MCP integrations and agentic tool-use patterns Provide technical support for live deployments, monitor bot performance, and analyse conversation logs to drive improvement Maintain client communication throughout delivery and contribute to internal documentation and reusable delivery assets Requirements What we are looking for 1–3 years of hands-on experience building chatbots and/or voicebots Practical experience with at least one enterprise conversational platform (Kore.ai, Genesys Cloud, Cognigy, or Sprinklr) is a strong plus Working knowledge of NLP/NLU — intent training, entity recognition, slot filling, and dialogue state management Experience with REST/GraphQL API integration, and familiarity with prompt engineering and LLM integration (OpenAI, Azure OpenAI, Claude, Cohere) Basic scripting or programming ability in Python or JavaScript, and familiarity with cloud environments (AWS, Azure, or GCP) Clear, confident communicator able to present technical concepts to non-technical stakeholders Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Computational Linguistics, Information Systems, or a related discipline Why this role is different You will work across four major conversational platforms rather than specialising in one, taking solutions from first client conversation through to live deployment and tuning. Show more

The Global Human Resource and Administration Manager is responsible for overseeing and leading all HR and administrative functions across multiple regions. This role ensures the alignment of HR strategies with the company's global objectives, promotes best practices in talent management, compliance, and organizational development, and manages the administrative needs to support operations efficiently. Key Responsibilities: Strategic HR Leadership: Develop and implement global HR strategies that align with business objectives Provide leadership and guidance on organizational structure, workforce planning, and succession planning Act as a strategic advisor to senior leadership on human capital matters Drive initiatives for cultural alignment across regions Partner with legal and compliance teams for global risk mitigation Talent Acquisition and Management: Develop recruitment strategies to attract and retain top global talent Oversee onboarding programs to integrate employees across various geographies Implement training and development initiatives to upskill employees Manage performance appraisal processes and ensure consistency in evaluations Ensure probationers are evaluated on a timely manner Oversee offboarding process Employee Engagement and Relations: Create and execute employee engagement programs to improve satisfaction and retention Resolve employee grievances and handle complex employee relations issues across regions Foster a diverse and inclusive work environment Compensation and Benefits: Design and manage competitive global compensation and benefits programs Ensure compliance with local labor laws and tax regulations Conduct periodic reviews of compensation frameworks for equity and competitiveness Compliance and Policies: Develop and enforce global HR policies and ensure alignment with local regulations Ensure compliance with labor laws, health and safety standards, and industry-specific guidelines Monitor changes in employment law and update policies as needed Administrative Leadership: Oversee office administration across global locations to ensure smooth operations Manage budgets for HR and administrative functions Ensure proper vendor and facilities management Technology and Systems: Implement and oversee global HR information systems (HRIS) Utilize data analytics to monitor HR metrics and improve decision-making Streamline administrative processes using technology and automation Payroll, Claim / Expenses Administration and Sales Agreement Handling Ensure that employees are paid accurately and on time Maintain employee records, calculate pay and ensure compliance with tax laws and labor practices Issue tax forms on time and in accordance with individual Regional/Country requirement Ensure commissions are tracked and paid via monthly payroll Ensure Sales Agreements are prepared on time and the right templates are used Requirements Qualifications and Experience: Bachelors or Masters degree in Human Resources, Business Administration, or a related field 8+ years of progressive HR experience, with at least 3-5 years in a global or regional management role Strong understanding of global labor laws, compliance, and best practices Excellent communication, leadership, and interpersonal skills Experience with HR technology systems and analytics Proven ability to work in a multicultural and geographically dispersed team Core Competencies: Strategic Thinking Cross-Cultural Sensitivity Change Management Negotiation and Conflict Resolution Problem-Solving Collaboration and Team Leadership Show more

The Senior Mechanical Engineer will play a key role in managing and executing mechanical engineering projects, ensuring high-quality design and compliance with industry standards. This position requires a blend of strategic thinking, technical expertise, and project management skills. Key Responsibilities: Reviewing Mechanical design drawings and ensuring their submission on a timely basis Reviewing all Mechanical RFIs received from the contractors Manage, deliver and offer solutions for all MEP works to ensure smooth operations with contractors and consultants Conduct all ongoing contacts and follow-up with the competent authorities (owner & consultant & government agencies...) Follow-up to the work of the project's technical office Follow-up on project supplies Control of subcontractors' work and extracts Monitor the performance and completion of the project's work in accordance with the approved timetable and monitor the prospects for the project's completion and develop its own perceptions and alternatives as necessary Monitoring the execution of the works with the required quality Delivering the project according to plan and reporting on its status to the task force and key stakeholders Requirements Bachelor's degree in Mechanical Engineering or a related field Minimum of 4-5 years of relevant experience in mechanical engineering, preferably in the contracting work Proven experience in designing and implementing mechanical systems for large-scale projects Experience in indoor (HVAC & Plumping & Firefighting) and familiar with various systems Familiar with NFPA Codes, Plumbing Codes (IPC & EPC), ASHRAE & SMACNA standards Strong understanding of relevant codes, standards, and regulations related to mechanical systems Excellent project management and leadership skills Proficient in engineering software (e.g., AutoCAD, Revit, HAP, etc.) and Microsoft Office Suite Ability to communicate effectively with multidisciplinary teams and clients Show more

About The Role At Octane, technology and security are critical to maintaining reliable and scalable business operations. As a Network & Security Engineer, you will be responsible for designing, managing, monitoring, and securing Octane’s network infrastructure while ensuring high availability, performance, and protection against security threats. This role combines hands-on network administration with cybersecurity responsibilities. You will work closely with IT and other teams to maintain secure connectivity, identify and mitigate vulnerabilities, troubleshoot network and security incidents, and continuously improve Octane’s overall infrastructure security. What You'll Be Doing Design, configure, maintain, and monitor network infrastructure, including LAN, WAN, VPNs, firewalls, switches, and routers. Monitor network performance, availability, traffic, and capacity to ensure reliable connectivity. Configure and maintain firewalls, VPNs, network access controls, and security policies. Identify, investigate, and resolve network and security incidents in a timely manner. Monitor security alerts, logs, and network activity to detect potential threats or vulnerabilities. Implement and maintain network security controls, access policies, and segmentation. Conduct regular vulnerability assessments and support remediation of identified security risks. Manage network access, user permissions, and secure remote connectivity. Ensure systems and network devices are properly patched, updated, and securely configured. Support endpoint and infrastructure security initiatives in collaboration with the IT team. Perform troubleshooting and root-cause analysis for recurring network and security issues. Support IT audits, security assessments, and compliance requirements when needed. Evaluate and recommend network and security tools, technologies, and improvements. Contribute to business continuity, disaster recovery, and network resilience initiatives. Key Areas of Ownership Network Infrastructure & Administration Network Security & Firewall Management Cybersecurity Monitoring & Threat Detection VPN & Secure Remote Access Vulnerability Management & Risk Mitigation Network Performance & Availability Incident Response & Troubleshooting Access Control & Security Policies Infrastructure Documentation & Compliance Network & Security Optimization What We're Looking For Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related field. 3–5 years of hands-on experience in network engineering, network security, or infrastructure security. Hands-on experience with firewalls, VPNs, routers, switches, and network security solutions. Strong understanding of network security principles, access controls, segmentation, and secure network architecture. Experience with network monitoring and security monitoring tools. Knowledge of vulnerability management, security hardening, patch management, and risk mitigation. Experience troubleshooting complex network and security incidents. Familiarity with Windows Server, Active Directory, and Microsoft 365 environments is a plus. Knowledge of endpoint security, IDS/IPS, SIEM, or EDR solutions is a plus. Relevant certifications such as CCNA, CCNP, CompTIA Security+, or similar are a plus. Strong analytical, troubleshooting, and problem-solving skills. Ability to investigate issues, identify root causes, and implement effective solutions. Strong communication and documentation skills. Ability to work independently while collaborating effectively with cross-functional teams. Proactive mindset with a strong focus on security, reliability, and continuous improvement. If you’re excited to join a fast-growing company and help build a secure, reliable technology environment, we’d love to hear from you. Send us your updated resume to hr@octane-tech.io with the subject line "Network & Security Engineer". Show more

Job Purpose Responsible for supervising and reviewing accounting activities across DietHub, Harmz Clinics, and Jidalur, ensuring accurate financial reporting and proper implementation of accounting controls. Key Responsibilities Review and supervise daily accounting transactions. Perform monthly closing activities and account reconciliations. Prepare and review financial reports and analysis. Reconcile bank, cash, receivables, payables, and other balance sheet accounts. Monitor intercompany transactions and balances. Review branch and entity accounting records. Support the preparation of monthly P&L and management reports. Ensure proper documentation and compliance with accounting policies. Coordinate with other departments to resolve accounting issues. Support the Head of Accounting in financial reporting and analysis. Preferred Qualifications Bachelor's degree in Accounting, Finance, or a related field. 2–4 years of relevant accounting experience. Previous experience in branches, clinics, retail, or service businesses is preferred. Good knowledge of accounting principles, reconciliations, and financial reporting. Good Excel skills and experience with accounting/ERP systems. Hands-on experience with Odoo ERP is highly preferred. Strong attention to detail and ability to work independently. Good communication and coordination skills. Apply here : monica.wassim@coaholding.com Show more

As a Data Scientist II at Klivvr, you'll own data science projects end to end, from framing the problem through shipping models that power our products and shape key business decisions. You'll partner closely with Product, Engineering, Marketing, and Risk to turn ambiguous, high-stakes problems into production-grade systems, and play a direct part in defining the future of fintech across the region. This is a role for someone ready to operate with limited guidance: scoping their own work, making sound technical calls, and being accountable for the systems they build. What you'll do: Own statistical and machine learning models for problems like customer segmentation, credit scoring, and fraud detection, from framing through deployment Translate ambiguous business problems into well-scoped analytical solutions with measurable impact Take models into production yourself in partnership with data engineers, and stay accountable for them once they're live Dig into user behavior and transactional data to surface trends, patterns, and opportunities others miss Communicate findings and recommendations clearly to both technical and non-technical audiences Monitor model health after deployment and continuously improve performance over time Contribute to our internal data science frameworks, tooling, and engineering best practices To succeed in this role, you'll need to have: 3+ years of hands-on data science or applied ML experience, including at least one model you took from problem framing through production Strong proficiency in Python (NumPy, pandas, scikit-learn) and SQL Solid grounding in statistics, probability, and core machine learning methods Experience working with large-scale datasets on cloud platforms (AWS preferred) Sound engineering judgment and the ability to work independently within a collaborative team Strong communication skills and a track record of working effectively across functions Experience in fintech or consumer finance, especially with regulated problems like credit or fraud Nice to have: Familiarity with MLOps tooling such as MLflow and Docker Experience with BI tools such as Looker or Tableau Show more