1702jobs found

Guest Service Agent / Associate

Hilton

📍 Cairo, Cairo, Egypt💼 Full-time

Job Description Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Guest Service Agent, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. Responsibilities Here's what you'll do during a typical day: Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications Qualifications What It Takes to Make the Stay At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact. About Us Join an Award-Winning Workplace Culture At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work. Show more

PRODUCTION MANAGER

PILLARS

📍 Cairo, Cairo, Egypt💼 Full-time

Job Information AttributeDetail Job TitleProduction ManagerDepartmentProduction Reports ToExecutive / General Management LocationBelbeis Industrial City, Sharqia, Egypt Employment TypeFull-time Direct ReportsProduction Supervisors, Technicians, and OperatorsIndustry ContextElectrical Wire Harness Manufacturing About The Company We are a leading Egyptian industrial manufacturer with over 30 years of heritage in the production of electrical wiring harnesses, wires, and cables. Founded in 1994 in Belbeis Industrial City, we have grown to become a trusted supplier to some of Egypt's largest home appliance manufacturers and industrial companies. Our products meet international standards, and we are recognized for our commitment to quality, innovation, and the application of the latest scientific and international inspection systems. Our clients include major Egyptian companies, and we have built a reputation for excellence in the Egyptian market and beyond. As we continue to grow and strengthen our operations, we are seeking a hands-on Production Manager to lead, stabilize, and continuously improve our factory production function. Job Purpose Lead, stabilize, and continuously improve the factory production function to achieve required safety, quality, delivery, productivity, and cost objectives. The role is responsible for translating demand and production plans into executable daily operations, managing manpower and production resources, ensuring stable flow across wire-harness manufacturing processes, and building disciplined shop-floor management through standards, performance data, problem-solving, and continuous improvement. Key Responsibilities Own daily production execution and achievement of agreed production targets while ensuring that volume does not override safety or product quality. Develop and execute daily, weekly, and monthly production schedules in coordination with Planning, Supply Chain, Stores, Quality, and Maintenance, and respond quickly to changes in demand, material availability, or operating conditions. Lead and control production flow across relevant wire-harness processes including cutting, stripping, crimping, assembly, soldering/tinning where applicable, testing, final inspection interface, and preparation for delivery. Plan and optimize manpower, shifts, machines, tools, workstations, and other production resources according to demand, capacity, and process requirements. Monitor capacity utilization, throughput, units per labor hour, cycle time versus takt time, and schedule attainment; identify bottlenecks and implement corrective actions. Lead line balancing and labor optimization to improve flow, reduce waiting and unnecessary movement, and ensure effective utilization of available manpower. Establish, implement, and sustain standard operating procedures, work instructions, process flow maps, and standard work in coordination with Quality, Engineering, and Maintenance. Ensure production is executed according to approved work instructions, product specifications, control plans, and customer requirements, and stop/escalate abnormal conditions that may threaten safety, quality, or delivery. Monitor scrap, rework, defects, and process losses; participate with Quality and Engineering in root-cause analysis and corrective actions and ensure production actions are implemented and sustained. Monitor equipment and process downtime, coordinate recovery with Maintenance, and use downtime analysis to reduce recurring production losses and improve equipment availability. Drive Lean Manufacturing, 5S/6S, Kaizen, visual management, and structured continuous-improvement activities appropriate to the factory maturity level. Monitor and control production costs, labor efficiency, overtime, consumables, and avoidable process losses; lead practical cost-reduction initiatives without compromising quality or safety. Ensure material availability and disciplined material flow at production areas in coordination with Stores, Planning, and Supply Chain; escalate shortages or constraints before they affect customer commitments. Control process changes and abnormal conditions through appropriate 4M discipline (Man, Machine, Material, and Method) and coordinate required validation with Quality/Engineering. Support new-product introduction, process changes, new equipment, production ramp-up, and capacity expansion, ensuring operational readiness before full release. Ensure effective production reporting and accurate daily/weekly/monthly performance data; use KPIs to identify gaps, assign actions, and follow closure. Lead daily shop-floor performance reviews and maintain clear accountability for production gaps, recovery plans, and improvement actions. Lead, coach, and develop Production Supervisors, Technicians, and Operators; define responsibilities, performance expectations, skills requirements, and training priorities. Ensure compliance with occupational health, safety, and environmental requirements within production areas and build a culture where unsafe or abnormal conditions are immediately addressed. Coordinate effectively with Quality, Maintenance, Engineering, Planning, Supply Chain, Stores, and other departments to achieve overall factory objectives rather than isolated production targets. Lead significant production-improvement initiatives each year with measurable impact on productivity, capacity, quality, delivery, or cost. Candidate Profile / Hiring Benchmark Education Bachelor's degree in Production, Industrial, Mechanical, Electrical, or related Engineering discipline. Experience8–12 years of progressive manufacturing/production experience, including at least 3–5 years in a production leadership role. Industry PreferenceStrong preference for Automotive, Wire Harness, Cable Assembly, Automotive Electrical Components, or comparable labor-intensive/high-volume discrete manufacturing. Wire Harness CapabilityPractical understanding of wire-harness production flow and key processes such as cutting, stripping, crimping, assembly, testing, and related process controls. Direct wire-harness experience is a major advantage. Production ManagementStrong capability in production planning/execution, capacity and manpower planning, line balancing, bottleneck management, schedule attainment, and shop-floor performance control. Lean & ImprovementPractical experience with Lean Manufacturing, 5S/6S, Kaizen, waste reduction, standard work, visual management, and structured problem solving. Lean Six Sigma exposure is preferred.Quality & Automotive AwarenessWorking knowledge of manufacturing quality requirements, root-cause/corrective action, control plans, and IATF 16949/ISO 9001 environment where applicable. Cost & PerformanceStrong understanding of labor efficiency, productivity, scrap/rework, downtime, conversion cost, and production KPI management. Systems & DataComfortable with ERP/MRP environments, production reporting, dashboards, and data-based decision making. Leadership ProfileStrong shop-floor presence; disciplined, decisive, and hands-on in management without becoming the operator; able to build teams, enforce standards, manage resistance, and collaborate across functions. LanguageGood professional English for technical documentation, customer requirements, systems, and management reporting. Core KPIs Production plan / schedule attainment Output / throughput versus target Labor productivity and labor efficiency Capacity utilization and bottleneck performance Cycle time / takt adherence where applicable Scrap and rework rate First-pass yield / production quality performance Unplanned downtime and recurring production-loss reduction On-time production completion / delivery support Overtime and production conversion-cost control 5S/6S and safety compliance within production Continuous-improvement projects and verified operational impact Production reporting accuracy and action closure Team competency, training, and supervisor performance development Role Stage Note The role is intentionally designed as a strong factory-building Production Manager position. During the current stage, the manager is expected not only to maintain output but also to establish production discipline, reliable performance measurement, standard work, manpower/capacity logic, and cross-functional operating routines. As the factory structure matures, specialized planning, industrial engineering, or process-engineering responsibilities may be further separated without changing the manager's core accountability for production execution and performance. Why Join Us? 30-Year Industry Leader — Be part of a well-established Egyptian industrial entity with a strong reputation for quality and innovation. Build & Shape the Function — Play a pivotal role in establishing and developing production discipline in a growing manufacturing environment. Hands-On Impact — Your work will directly influence productivity, quality, delivery, and operational success. Collaborative Culture — Work in a team-oriented environment built on integrity, open communication, and a shared passion for excellence. Competitive Package — A performance-based salary and benefits package commensurate with experience and qualifications. Show more

Front Desk Agent

Four Seasons Hotels & Resorts Egypt

📍 Alexandria, Alexandria, Egypt💼 Full-time

About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Seaside glamour on the Egyptian riviera; with Egyptian underpinnings and a sleek waterfront setting, our resort-style Hotel embodies modern Alexandria and its unique cosmopolitan flare. On one side, the Mediterranean Sea glistens in the sun; on the other, a dynamic metropolis buzzes with life. This stunning resort-style hotel opened in June 2007 and has a combination of classic hotel design and modern and contemporary beach suites and villas. Our hotel is connected to a shopping mall, it has 154 rooms including 31 Suites, 30 Beach Suites and 6 Villas with private pools, a private beach, a sea water infinity beach pool and a heated indoor pool, Spa and Fitness Center, and 10 food and beverage venues including an open-air 350 seat beach restaurant. About The Role Four Seasons Hotel Alexandria is looking for a front desk agent who welcomes and registers hotel guests, explains the accommodations and establishes credit or method of payment, checks guest out of the hotel, preparing and explaining the bill, responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies. What Will You Do The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees. The ability to welcome and register hotel guests with an emphasis on fulfilling requests, following special handling instructions and adhering to established credit policies and procedures. The ability to quote and be familiar with room and rate availability for current and future dates. The ability to select and block rooms for arriving guests; pre-register individuals or groups as required; assist in escorting VIPs and return guests to their rooms as requested. The ability to work closely with the Concierge and Guest Services staff to coordinate the efficient handling of guest luggage and follow up on guest requests. The ability to handle guest problems or complaints. What Will You Bring Written, spoken and reading proficiency in the English language. Hotel experience preferred. Knowledge of Front Desk tasks. Opera knowledge is an advantage. The ability to display, at all times, a friendly, courteous and professional manner in all dealings with guests, patrons and other employees. The ability to understand and comply with upscale luxuries Hotel operation standards. What We Offer Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Show more

EGYPT - Hotel Manager

Viking

📍 Cairo, Egypt💼 Full-time

Candidates must be eligible to work in Europe and Egypt or hold the necessary valid work permits with a strong European hospitality background, including previous experience working in Europe Hotel Manager River – Egypt Egypt continues to be one of our most popular destinations," as Mr. Torstein Hagen, Chairman of Viking, so accurately noted. Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®. Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure. No other cruise line has ever received these same honors by both publications at the same time. Role Overview Part of our Front Office team on our River vessels, the Hotel Manager responsible for guest satisfaction and profitability through efficient administration, excellent service, and staff supervision. The Hotel Manager reports to Corporate Operations Manager. What You Will Do On Board Manage entire hotel operation on board according to company standards Lead and motivate team according to Viking Philosophy Ensure highest level of cleanliness, hygiene, and order in all areas Responsible for cost control, adherence to budgets, and inventory management Anticipate guest needs, handle complaints, and participate in onboard events Supervise and support F&B department and crew working hours, days off, and vacation scheduling WHY JOIN VIKING? Elevate Your Career Regardless of where you are on your career journey, Viking can help you in reaching new destinations with:  Paid training program in skills and approach to premium hospitality services  On-the-job coaching to help you advance rapidly   A lifelong network of hospitality professionals from many different countries  Internal transfer opportunities to River, Ocean and Expedition ships  On board our Nile ships Lodging, meals, unlimited Wi-Fi, uniforms, and laundry are free of charge for all crew members.  Travel to/from the ship provided by Viking. For assignments outside Europe, Viking covers all your travel expenses to and from the ship, even when you go on vacation to your home country. Dedicated crew areas and activities  Visa-Friendly Destination: Our operation in Egypt allows for non-EU nationals to work on a Swiss contract, with a relatively short visa process. Long Season: we offer long contracts from early August until mid-June with a nice summer break between the seasons. Multicultural Crew: With Egyptian and international Viking family members on board, our Egypt operation is a unique opportunity to learn and share with colleagues from different cultures. Rotation Schedule: In Egypt, you will operate on a 90-days-on and 14 to 21 days off-rotation. Cabin Occupancy: Single cabin Excursions: Occasionally, you have a chance to join one of the guest excursions and explore Egypt’s wonderful sites Guests:Up to 82 guests on board to 75 crew members Employee Benefits  Expanding Fleet: In 2024, Viking will welcome new vessels on the Nile River. This means tremendous potential for career advancement to those who work for us. Paid vacations  Referral program  Loyalty bonuses  Commission earnings About You Hospitality degree required (min. Diploma in Hotel Management) Minimum of 3 years previous experience required in similar position Fluent in English with excellent oral and written communication skills Exceptional leadership skills and ability to handle confidential information discreetly Ability to maintain impeccable hygiene standards, extensive walking and standing required APPLICATION AND JOB RELEVANT INFORMATION Our roles will be subject to our appearance standards (including in relation to visible tattoos) and employees are expected to project a professional image at all times. Visible tattoos are not permitted. Tattoos concealed with make-up, skin-colored sleeves or any covering other than the company uniform will still be considered visible for the purposes of our appearance standards. Exemptions to this may be considered on a case-by-case basis where appropriate. Tattoo removal may not result in successful employment and therefore is not encouraged and is the candidate’s personal decision. Furthermore, any offer of employment is subject to you passing all mandatory medical examinations as required by the company.  For further information, please contact our recruiting team. DISCLAIMER As part of any recruitment process, Viking collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. If you would like to find out more about how your information will be used, please view the privacy notice on our careers page. Show more

Go

Artificial Intelligence Engineer

TP

📍 Qesm El Maadi, Cairo, Egypt💼 Full-time

We are seeking a highly motivated and experienced AI/ML Developer Level II to join our dynamic team. In this role, you will be a key contributor to the design, development, and deployment of sophisticated conversational AI systems, primarily using the RASA framework. Your deep expertise in Python, coupled with hands-on experience in the Google Cloud Platform (GCP) ecosystem, will be essential for building, scaling, and maintaining robust, enterprise-grade virtual assistants and chatbots. You will move beyond prototyping to take ownership of components, optimize model performance, and ensure the reliability of our AI solutions in production. Key Responsibilities (Must-have) RASA Framework Development: Design, build, and maintain advanced conversational AI agents using the RASA Open Source and/or RASA X/Pro platforms. This includes developing complex dialogue management with stories and rules, configuring the NLU pipeline, and creating custom actions. Model Training & Optimization: Train, evaluate, and fine-tune RASA NLU and dialogue models. Implement strategies for continuous improvement using conversation analytics and user feedback to enhance intent classification, entity recognition, and response quality. Python-Centric Solutioning: Write clean, eƯicient, and well-documented Python code for custom actions, policies, and integrations. Develop scalable backend services and APIs to connect RASA agents with other business systems. Google Cloud Platform (GCP) Integration & Deployment: Architect, deploy, and manage RASA bots on GCP (using Google Kubernetes Engine - GKE, Pub/Sub for messaging, Cloud Run, or Compute Engine). Utilize GCP services like Vertex AI and Dialogflow CX for complementary use-cases or hybrid architectures, and Cloud Speech-to-Text / Text-to-Speech for voice-enabled bots. Nice-to-have: CI/CD & MLOps: Implement and maintain CI/CD pipelines for automated testing, building, and deployment of RASA models using tools like Git. Champion MLOps best practices for versioning, monitoring, and retraining models. Data Management: Leverage Google BigQuery for analyzing conversation logs and deriving insights. Use Cloud Storage for managing training data and model artifacts. Required Qualifications: Education: Bachelor’s degree in Computer Science, Engineering, Data Science, or a related field, or equivalent practical experience. Experience: 3+ years of professional experience in AI/ML development, with at least 2 years of hands-on, in-depth experience building and deploying production-level chatbots with the RASA framework. Programming: Strong proficiency in Python, with a solid understanding of software engineering principles, design patterns, and API development. Google Cloud Platform: Proven, hands-on experience with core GCP services, including: Compute: Google Kubernetes Engine (GKE), Cloud Run, or App Engine. AI/ML Services: Practical knowledge of Dialogflow and/or Cloud Natural Language API. Infrastructure: Cloud Storage, Cloud Build, IAM, and VPC networking. Machine Learning Fundamentals: Solid understanding of NLP fundamentals (intent detection, entity extraction, context management) and practical experience with machine learning libraries (e.g., scikit-learn, spaCy, Transformers). Version Control & Collaboration: High proficiency with Git in a collaborative team environment. Soft Skills & Other Requirements: Problem-Solving: Excellent analytical and problem-solving skills with the ability to troubleshoot complex technical issues in distributed systems. Ownership & Initiative: A proactive mindset with the ability to take ownership of projects from conception to deployment and beyond, working with minimal supervision. Communication: Strong verbal and written communication skills. Ability to clearly articulate technical concepts to both technical and non-technical stakeholders. Agile Methodology: Experience working in an Agile/Scrum development process. Team Player: A collaborative attitude, with a willingness to mentor junior developers and share knowledge with the team. Continuous Learning: A passion for staying up-to-date with the rapidly evolving fields of Conversational AI, MLOps, and cloud technologies. Preferred Qualifications (Bonus): GCP Professional Machine Learning Engineer or other GCP certifications. Experience with containerization technologies (Docker) and orchestration (Kubernetes). Knowledge of infrastructure-as-code tools like Terraform. Show more

Pythonscikit-learnMachine LearningNLPAI AgentsDockerKubernetesGitGoogle CloudGCPAgileScrum

Logistics Manager

Signify

📍 10th of Ramadan, Sharkia, Egypt💼 Full-time

About Signify Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond. At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career. Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. Job Summary More about the role This Job is a merge of Logistics, Insourced and Outsourced Warehouse manager roles. Differentiation can be made in WD with using different Business/Position title. Role specific content is explicitly mentioned below. Create and manage sustainable processes for transportation, warehousing, and related services and costs. Key Areas of Responsibility Leads and mentors logistics team members to achieve departmental goals and objectives. Manages warehouse operations (insourced or outsourced) to meet customer order expectations and requirements. Manages day-to-day performance of own warehouse or 3PLs according to contract terms. Oversees inbound flow and put-away strategy. Manage stock accuracy, including differences and damages Outsourced Warehouse Manager: Responsible for stock accuracy and cost coverage in Helios Implements and utilizes WMS to optimize space utilization. Implements and utilizes TMS to optimize load and route planning. Ensures pick/pack/load efficiency and productivity. Manages returns and reverse logistics. Ensures compliance with safety policies, security policies, customs regulations, and quality standards. Leads or supports logistics projects aligned with regional and global strategies. Develops warehouse strategy based on customer feedback and global logistics vision and proposes improvements. Critical Experiences Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field. Minimum of 5 years of experience in logistics management, including experience with warehouse operations, inventory management, and working with third-party logistics providers (3PLs). Certification in Logistics, Transportation, and Distribution (CLTD) or similar is highly recommended to ensure compliance with industry standards and regulations. Everything we’ll do for you You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together. Come join us, and together we can light up the future. Show more