This position is offered by Accurate Management, in New Cairo, Cairo, Egypt, as a Full-time role, with a Remote work arrangement. The job details and listed requirements below are based on the original job posting.
COMPANY PROFILE
About the Company
AIiThis summary was prepared with the assistance of AI based on available information and may not reflect all details about the company.
Accurate Management is a recruitment agency specializing in connecting qualified professionals with meaningful employment opportunities. The company focuses on roles that require strong communication skills, particularly in multilingual environments. One of its current job openings is for a French Speaking Customer Service Representative, indicating an interest in supporting businesses that serve francophone clients. While the exact industry and operational scope are not specified, the emphasis on language proficiency suggests potential involvement in sectors such as international trade, travel, or customer support services. Accurate Management aims to provide reliable staffing solutions by matching candidates' skills with employer needs, ensuring a seamless hiring process without making assumptions beyond the provided information.
ORIGINAL JOB DESCRIPTION
About the Job
Company Description Accurate Management Company, founded in 2020 in Egypt, provides consultation services, training, and integrated business solutions that help clients enhance and grow their operations. The team consists of experienced consultants who apply best practices tailored to specific industries and fields. The company has collaborated with international Asian agencies on national development projects and has strong expertise in monitoring and evaluation of projects and ongoing operations. Accurate Management focuses on continuous improvement, sustainable development, and quality systems so clients can deliver high-quality products and services. Services are delivered using modern management tools, current technologies, and contemporary methodologies to save clients time, effort, and cost.
Role Description This is a full-time remote role for a Japanese Speaking Customer Service professional. The role involves handling customer inquiries in Japanese and English via phone, email, and online channels, ensuring timely, accurate, and courteous responses. Daily tasks include resolving issues, providing product and service information, and escalating complex cases to relevant teams when needed. The person in this role will track and document interactions, follow up with customers to ensure satisfaction, and contribute feedback to improve processes and customer experience. Collaboration with internal teams and adherence to company communication standards and service levels are key responsibilities.
Qualifications
Candidates should possess strong Customer Support and Customer Service skills, with the ability to manage inquiries efficiently and professionally.
Candidates should possess capabilities in Customer Satisfaction and Customer Experience, focusing on building trust and long-term relationships with clients.
Candidates should possess excellent Phone Etiquette and clear communication skills for handling calls in both Japanese and English.
Fluency in spoken and written Japanese and good command of English; additional languages are a plus.
Prior experience in customer-facing or call center roles, preferably in consulting, services, or technology-driven environments.
Strong active listening, problem-solving, and conflict-resolution abilities, with attention to detail in documentation.
Comfort with remote work, including reliable internet access, time management, and the ability to use digital communication and CRM tools.
Relevant diploma or degree in business, communications, languages, or a related field is preferred, or equivalent practical experience.
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https://www.jobamc.com/r/z4dqn4w
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CAREER PROFILE
Role Overview
AIiThis summary was prepared with the assistance of AI based on available information and may not reflect all details about the company.
This role involves providing customer support to clients who speak Japanese. The position requires effective communication skills in Japanese to address inquiries and resolve issues. It may involve handling a variety of customer service tasks through phone, email, or chat.
JOB SOURCE
Original Job Listing
This job was found through LinkedIn. You can review the original listing before applying.
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Forasna
موظف خدمة عملاء
اوباي
Location: عباسية, القاهرةType: Full-timePosted:
انضم لفريق شركة OPay مصر، شركة للدفع الالكتروني ، OPay ترغب فى تعيين موظف خدمة عملاء بالمتطلبات التالية: - استقبال استفسارات العملاء والرد عليها - تقديم معلومات واضحة ودقيقة حول المنتجات والخدمات والعروض. - استقبال شكاوى ومقترحات العملاء والتعامل معها بحرفية حتى حلها تماماً. - تسجيل وتحديث بيانات العملاء والطلبات على النظام الداخلي للشركة (CRM). - التنسيق مع الأقسام المعنية لمتابعة الحالات المعقدة وتصعيدها عند الحاجة. المتطلبات والشروط: - مؤهل عالٍ مناسب - خبرة سابقة في مجال خدمة العملاء - مهارات تواصل واستماع ممتازة مع هدوء في التعامل مع المواقف الصعبة - مستوى جيد اللغة الإنجليزية مميزات الوظيفة : - راتب ثابت - حوافز وبدلات أداء شهرية - تأمين طبي واجتماعي
Company: Tristar Cargo
📍 Location: Sheratoon
💼 Employment Type: Full-Time
About the Role: We are looking for a motivated and detail-oriented Air Export Specialist to join our team at Tristar Cargo. The successful candidate will be responsible for managing air export shipments from booking to final delivery, ensuring compliance with airline regulations and customer requirements.
Key Responsibilities:
Coordinate and manage international air export shipments.
Prepare and review export documentation (AWB, invoices, packing lists, etc.).
Communicate with airlines, agents, and customers to ensure smooth shipment movement.
Track shipments and provide timely updates to customers.
Ensure compliance with customs and international shipping regulations.
Resolve operational issues and maintain high customer service standards.
Coordinate with internal departments to ensure efficient shipment handling.
Requirements:
Bachelor's degree preferred.
1-3 years of experience in Air Freight / Air Export Operations.
Good knowledge of air export documentation and procedures.
Strong communication and organizational skills.
Ability to work under pressure and meet deadlines.
Good command of English (written and spoken).
Proficiency in Microsoft Office applications.
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Sutherland is HIRING | ENGLISH CUSTOMER SERVICE SPECIALISTS
Location: New Cairo | Sutherland Egypt
Ready to take the next step in your career?
Sutherland Cairo is hiring English Customer Service Specialists to join our growing team in New Cairo.
If you’re confident in English, enjoy communicating with people, and are looking for a great opportunity to grow professionally, this opportunity is for you!
we are looking for : English level: B2–C1
Graduates & Dropouts only
Strong communication and interpersonal skills
Excellent problem-solving abilities
Customer-focused mindset
Flexibility to work night & overnight shifts
Willingness to work on-site in New Cairo
what we offer :
Salary up to 22,000 EGP
Transportation provided
Social & medical insurance
Fully paid training
Opportunity to work with a global organization
Professional growth and career development opportunities
Ready to join us ?
Don’t miss the opportunity to build your career with Sutherland!
Travel Consultant, Fluent English Customer service
iQor
Location: New Cairo, Cairo, EgyptType: Full-timePosted:
Company Description iQor is a global provider of customer experience solutions, supporting leading brands across diverse industries. With 45,000 employees in 10 countries, the company combines decades of expertise with AI-driven tools to improve performance throughout the customer journey. iQor’s delivery pillars—Grow, CXBPO, and infinityAiQ—offer scalable services that enhance acquisition, engagement, and retention. Backed by advanced analytics and a people-first culture, iQor turns customer interactions into measurable business growth. Recognized as a Great Place to Work® and a CX leader, iQor provides an environment where individuals can develop their careers in customer service.
Role Description This is a full-time, on-site Travel Consultant, Fluent English Customer Service role based in New Cairo. The person in this role will assist customers with travel inquiries, including flight, hotel, and transportation options, ensuring accurate and timely information. Daily responsibilities include handling reservations, modifying existing bookings, and managing travel arrangements according to company policies and customer needs. The role involves delivering professional, empathetic support via phone, email, and chat, resolving issues, and providing clear guidance on itineraries, fares, and travel regulations. The Travel Consultant will collaborate with team members, use booking and CRM systems, and follow quality and compliance standards to maintain high levels of customer satisfaction.
Qualifications
Strong skills in Travel Consulting and Travel Management to advise customers on suitable travel options and optimize their itineraries is a Plus.
Proven Customer Service skills, with the ability to communicate clearly in fluent English and manage customer concerns professionally.
Comfort with using travel booking platforms, CRM systems, and standard office software.
Excellent problem-solving, time management, and organizational skills.
Ability to work on-site in New Cairo and adapt to a fast-paced, performance-driven environment.
Prior experience in travel, hospitality, contact centers, or related fields is beneficial.
Graduates only.
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