New Cairo foods for foods investment & El mohamady Restaurants
On-site
LocationAl Manşūrah, Ad Daqahliyah, Egypt
Job TypeFull-time
Work ModeOn-site
SalaryNot specified
Expected Salary·AIThis is an approximate salary range for the Egyptian job market. It is AI-generated guidance, not a salary confirmed by the employer.
7,000 – 12,000 EGP
Posted
JOBLYIN SUMMARY
Job Overview
This position is offered by New Cairo foods for foods investment & El mohamady Restaurants, in Al Manşūrah, Ad Daqahliyah, Egypt, as a Full-time role, with a On-site work arrangement. The job details and listed requirements below are based on the original job posting.
COMPANY PROFILE
About the Company
AIiThis summary was prepared with the assistance of AI based on available information and may not reflect all details about the company.
New Cairo Foods for Foods Investment & El Mohamady Restaurants is a company that appears to operate within the food and hospitality sector, with potential involvement in restaurant management and investment activities. The inclusion of job titles such as Call Center Representative suggests the organization may have customer service operations supporting its core business functions. While specific details about the company's size, locations, or services are not provided, it is reasonable to infer that the entity may engage in food-related ventures, possibly including restaurant chains or investment opportunities within the culinary industry. The company’s focus on recruitment indicates an active effort to expand its operational capacity and customer support infrastructure. Further information would be required to confirm the exact nature of its business activities and organizational structure.
ORIGINAL JOB DESCRIPTION
About the Job
Company Description New Cairo Foods for Foods Investment & El Mohamady Restaurants is a long-established restaurant group that began in 1965 with a single branch in Mansoura and has grown into a renowned chain. The brand is known for its commitment to uncompromising quality, using carefully selected local lamb and beef to create a wide variety of Middle Eastern and Mediterranean dishes. Guests can enjoy everything from traditional kebab to modern butter-aged steak, along with soups, salads, desserts, and an extensive menu designed to satisfy diverse tastes. El Mohamady blends culinary heritage with innovative flavors to offer one of Egypt’s distinguished dining experiences, supported by the loyalty and trust of its customers. The company continues expanding, including branches in Cairo, while maintaining a focus on consistency, flavor, and hospitality.
Role Description The Call Center Representative is a full-time, on-site role based in Al Manşūrah. Males only can apply. This role is responsible for handling inbound and outbound calls, responding to customer inquiries, and providing accurate information about menu items, promotions, and restaurant locations. The Call Center Representative will resolve customer concerns, record orders or reservations, and ensure a positive experience by maintaining clear, courteous, and efficient communication. Daily tasks include updating customer records, coordinating with branches to follow up on service issues, and adhering to call center procedures and performance targets. The position requires working closely with team members and supervisors to support overall customer satisfaction and operational efficiency.
Qualifications
Customer service and support skills, including experience as a Customer Service Representative and commitment to Customer Satisfaction.
Strong Interpersonal Skills, with the ability to communicate clearly, listen actively, and build rapport with diverse customers.
Customer Support capabilities, including handling inquiries, complaints, and feedback in a calm and solution-oriented manner.
Solid Computer Literacy, with the ability to use call center software, CRM systems, and basic office applications.
Excellent verbal communication skills in relevant languages (Arabic required; English is an advantage).
Ability to work on-site in Al Manşūrah, with flexibility for shifts, weekends, and peak hours.
Attention to detail and accurate data entry for orders, reservations, and customer records.
Previous experience in call centers, hospitality, or food and beverage is beneficial but not mandatory.
You can send your cv whatsapp or contact with Mr mohamed
01017588102
01103181672
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CAREER PROFILE
Role Overview
AIiThis summary was prepared with the assistance of AI based on available information and may not reflect all details about the company.
A Call Center Representative provides customer support by handling incoming and outgoing calls. The role typically involves resolving inquiries, providing information, and assisting with various services or products.
JOB SOURCE
Original Job Listing
This job was found through LinkedIn. You can review the original listing before applying.
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Ready to take the next step in your career?
Sutherland Cairo is hiring English Customer Service Specialists to join our growing team in New Cairo.
If you’re confident in English, enjoy communicating with people, and are looking for a great opportunity to grow professionally, this opportunity is for you!
we are looking for : English level: B2–C1
Graduates & Dropouts only
Strong communication and interpersonal skills
Excellent problem-solving abilities
Customer-focused mindset
Flexibility to work night & overnight shifts
Willingness to work on-site in New Cairo
what we offer :
Salary up to 22,000 EGP
Transportation provided
Social & medical insurance
Fully paid training
Opportunity to work with a global organization
Professional growth and career development opportunities
Ready to join us ?
Don’t miss the opportunity to build your career with Sutherland!
Travel Consultant, Fluent English Customer service
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