Customer Care Agents (Gaming Chat Account | B2 English level)
INTELCIA
On-site
LocationQesm El Maadi, Cairo, Egypt
Job TypeFull-time
Work ModeOn-site
SalaryNot specified
Posted
JOBLYIN SUMMARY
Job Overview
This position is offered by INTELCIA, in Qesm El Maadi, Cairo, Egypt, as a Full-time role, with a On-site work arrangement. The job details and listed requirements below are based on the original job posting.
COMPANY PROFILE
About the Company
AIiThis summary was prepared with the assistance of AI based on available information and may not reflect all details about the company.
INTELCIA is a dynamic organization focused on connecting skilled professionals with meaningful employment opportunities. The company specializes in facilitating career growth through targeted recruitment solutions, emphasizing roles that require strong communication and customer engagement skills. One of the current openings is for a Customer Service II Retention Specialist, requiring proficiency in C1 English to effectively interact with clients and maintain high service standards. While the exact industry and operational scope are not specified, INTELCIA appears to operate within a sector that values client relationships and multilingual capabilities. The company’s approach highlights its commitment to supporting both employers and job seekers through efficient and effective hiring processes.
ORIGINAL JOB DESCRIPTION
About the Job
Calling All Gamers! Your Dream Job Is Here
Intelcia is hiring for a premium Gaming Account, and we're looking for passionate gamers who want to join a unique and exciting work environment.
If gaming is already part of your daily routine, this could be the perfect opportunity to build a rewarding career while working with a world-class team.
Position: Back Office Agent (Non-Voice)
Work Location: Technology Park – Maadi
Net Salary: 19K EGP
What We Offer:
Social & Medical Insurance
Transportation provided from your first working day
Door-to-door transportation for female employees after 10 PM
Flexible rotational shifts
Rotational weekly off days
1-hour break during your shift
1 hour dedicated to gaming activities
Outstanding career path with promotion opportunities after only 6 months
Candidate Requirements:
Graduates only
B2 English level or above
Strong written and spoken communication skills
Ability to work onsite
Passion for gaming and online communities
CAREER PROFILE
Role Overview
AIiThis summary was prepared with the assistance of AI based on available information and may not reflect all details about the company.
Customer Care Agents provide support to customers through gaming chat platforms, addressing inquiries and resolving issues in a friendly and professional manner. They ensure positive interactions by maintaining clear communication and adhering to company guidelines. This role requires strong English language skills at a B2 level for effective customer engagement.
JOB SOURCE
Original Job Listing
This job was found through LinkedIn. You can review the original listing before applying.
Explore recent opportunities related to this listing.
Forasna
موظف خدمة عملاء
اوباي
Location: عباسية, القاهرةType: Full-timePosted:
انضم لفريق شركة OPay مصر، شركة للدفع الالكتروني ، OPay ترغب فى تعيين موظف خدمة عملاء بالمتطلبات التالية: - استقبال استفسارات العملاء والرد عليها - تقديم معلومات واضحة ودقيقة حول المنتجات والخدمات والعروض. - استقبال شكاوى ومقترحات العملاء والتعامل معها بحرفية حتى حلها تماماً. - تسجيل وتحديث بيانات العملاء والطلبات على النظام الداخلي للشركة (CRM). - التنسيق مع الأقسام المعنية لمتابعة الحالات المعقدة وتصعيدها عند الحاجة. المتطلبات والشروط: - مؤهل عالٍ مناسب - خبرة سابقة في مجال خدمة العملاء - مهارات تواصل واستماع ممتازة مع هدوء في التعامل مع المواقف الصعبة - مستوى جيد اللغة الإنجليزية مميزات الوظيفة : - راتب ثابت - حوافز وبدلات أداء شهرية - تأمين طبي واجتماعي
Company: Tristar Cargo
📍 Location: Sheratoon
💼 Employment Type: Full-Time
About the Role: We are looking for a motivated and detail-oriented Air Export Specialist to join our team at Tristar Cargo. The successful candidate will be responsible for managing air export shipments from booking to final delivery, ensuring compliance with airline regulations and customer requirements.
Key Responsibilities:
Coordinate and manage international air export shipments.
Prepare and review export documentation (AWB, invoices, packing lists, etc.).
Communicate with airlines, agents, and customers to ensure smooth shipment movement.
Track shipments and provide timely updates to customers.
Ensure compliance with customs and international shipping regulations.
Resolve operational issues and maintain high customer service standards.
Coordinate with internal departments to ensure efficient shipment handling.
Requirements:
Bachelor's degree preferred.
1-3 years of experience in Air Freight / Air Export Operations.
Good knowledge of air export documentation and procedures.
Strong communication and organizational skills.
Ability to work under pressure and meet deadlines.
Good command of English (written and spoken).
Proficiency in Microsoft Office applications.
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Sutherland is HIRING | ENGLISH CUSTOMER SERVICE SPECIALISTS
Location: New Cairo | Sutherland Egypt
Ready to take the next step in your career?
Sutherland Cairo is hiring English Customer Service Specialists to join our growing team in New Cairo.
If you’re confident in English, enjoy communicating with people, and are looking for a great opportunity to grow professionally, this opportunity is for you!
we are looking for : English level: B2–C1
Graduates & Dropouts only
Strong communication and interpersonal skills
Excellent problem-solving abilities
Customer-focused mindset
Flexibility to work night & overnight shifts
Willingness to work on-site in New Cairo
what we offer :
Salary up to 22,000 EGP
Transportation provided
Social & medical insurance
Fully paid training
Opportunity to work with a global organization
Professional growth and career development opportunities
Ready to join us ?
Don’t miss the opportunity to build your career with Sutherland!
Travel Consultant, Fluent English Customer service
iQor
Location: New Cairo, Cairo, EgyptType: Full-timePosted:
Company Description iQor is a global provider of customer experience solutions, supporting leading brands across diverse industries. With 45,000 employees in 10 countries, the company combines decades of expertise with AI-driven tools to improve performance throughout the customer journey. iQor’s delivery pillars—Grow, CXBPO, and infinityAiQ—offer scalable services that enhance acquisition, engagement, and retention. Backed by advanced analytics and a people-first culture, iQor turns customer interactions into measurable business growth. Recognized as a Great Place to Work® and a CX leader, iQor provides an environment where individuals can develop their careers in customer service.
Role Description This is a full-time, on-site Travel Consultant, Fluent English Customer Service role based in New Cairo. The person in this role will assist customers with travel inquiries, including flight, hotel, and transportation options, ensuring accurate and timely information. Daily responsibilities include handling reservations, modifying existing bookings, and managing travel arrangements according to company policies and customer needs. The role involves delivering professional, empathetic support via phone, email, and chat, resolving issues, and providing clear guidance on itineraries, fares, and travel regulations. The Travel Consultant will collaborate with team members, use booking and CRM systems, and follow quality and compliance standards to maintain high levels of customer satisfaction.
Qualifications
Strong skills in Travel Consulting and Travel Management to advise customers on suitable travel options and optimize their itineraries is a Plus.
Proven Customer Service skills, with the ability to communicate clearly in fluent English and manage customer concerns professionally.
Comfort with using travel booking platforms, CRM systems, and standard office software.
Excellent problem-solving, time management, and organizational skills.
Ability to work on-site in New Cairo and adapt to a fast-paced, performance-driven environment.
Prior experience in travel, hospitality, contact centers, or related fields is beneficial.
Graduates only.
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