JOBLYIN SUMMARY
Job Overview
This position is offered by KONE, in Cairo, Cairo, Egypt, as a Full-time role. The job details and listed requirements below are based on the original job posting.
COMPANY PROFILE
About the Company
AIi
This summary was prepared with the assistance of AI based on available information and may not reflect all details about the company.KONE is a global organization that offers innovative solutions for people and businesses. While specific industry details are not provided, the presence of a 'Senior Collector' role suggests KONE may engage in activities requiring specialized expertise in data management or asset handling. The company likely operates within sectors where precision and efficiency are critical, such as logistics, finance, or technology. As a forward-thinking entity, KONE emphasizes professional growth and operational excellence. Its recruitment focus on senior-level positions indicates a commitment to leadership and strategic contributions across its operations. Without additional information, the exact nature of KONE's business remains inferred based on available job titles. The company appears to value skilled professionals who can drive performance in complex environments.
ORIGINAL JOB DESCRIPTION
About the Job
Did you know KONE moves over one billion people every day? We employ over 57,000 driven professionals in more than 60 countries worldwide, united by a shared vision. As a global leader in the elevator and escalator industry, KONE makes people’s journeys safe, convenient, and reliable in taller, denser cities.
In this role, you will help modernize elevators and escalators across Egypt, improving their safety, performance, accessibility, and sustainability.
About The Role
We are looking for a Sales Technical Support Engineer to support our Modernization Sales team in Egypt.
You will conduct site surveys, assess existing elevators, escalators, and building conditions, and recommend the most suitable modernization solution. Your technical input will help KONE prepare accurate proposals, control project risks, and ensure a smooth handover to the installation team.
The role covers:
Full replacement of existing elevators and escalators
Installation of new units in existing buildings
Partial modernization of selected equipment and components
Key Responsibilities
Conduct technical site surveys for elevators, escalators, shafts, pits, machine rooms, and surrounding building areas.
Assess existing equipment, structural conditions, access requirements, safety risks, and customer needs.
Prepare clear survey reports, measurements, photographs, sketches, and technical recommendations.
Identify the required civil, structural, and builder’s works for each project.
Recommend suitable KONE modernization or replacement solutions.
Prepare technical scopes, bills of quantities, and inputs for pricing and tender submissions.
Support the Sales team during customer meetings and technical discussions.
Coordinate with Sales, Tendering, Engineering, Installation, Maintenance, consultants, and subcontractors.
Identify installation risks and ensure a complete technical handover to the project team.
Follow KONE safety requirements and applicable Egyptian and international standards.
Requirements
Bachelor’s degree in Civil, Mechanical, Electrical, or Mechatronics Engineering.
Minimum 5 years of relevant experience in the elevator and escalator industry.
Experience in site surveys, installation, modernization, technical sales, or a related technical function.
Good understanding of elevator and escalator systems, including traction, hydraulic, and machine-room-less elevators.
Ability to read architectural, structural, and technical drawings.
Experience assessing shafts, pits, structural openings, equipment loads, and civil works requirements.
Proficiency in AutoCAD and Microsoft Office applications.
Fluent Arabic and professional English, both written and spoken.
Valid Egyptian driving licence and willingness to travel regularly across Egypt.
Preferred Qualifications
Experience conducting modernization surveys for different elevator and escalator brands.
Knowledge of EN 81-20/50, EN 115-1, and relevant Egyptian codes.
Experience with Revit, BIM, digital survey applications, or laser measurement tools.
Previous experience working on occupied buildings such as hospitals, hotels, offices, and residential developments.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on https://kone.com/global/en/careers.html
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CAREER PROFILE
Role Overview
AIi
This summary was prepared with the assistance of AI based on available information and may not reflect all details about the company.A Sales Technical Support Engineer provides technical assistance to sales teams, helping them understand product capabilities and address customer inquiries. This role bridges technical expertise with sales support to enhance client engagement and satisfaction.
