RMG Production & Follow-up Specialist

Purpose & Overall Relevance For The Organisation The DC manager assume the responsibility for the management of the inbound product flow of adidas from suppliers until stocks are booked in addition to the management & execution of the DC Operations and order book for customers by coordinating/matching supply and demand within the supply chain and ensuring orders are fulfilled on time & in full. Managing and coaching the entire Inbound and DC team in Egypt and building strong cross functional relations within SCM functions and other stakeholders, with a focus on the Retail, Wholesale, eCom, and Finance teams. Key Responsibilities Accountable for accurate and timely inbound product flow management of adidas product. Responsible for continuous streamlining of Inbound process and adhering to standards, policies, customs regulations & controls. Operational management of the distribution center and transportation operations for both B2B & B2C in Egypt. Coordinating internally with Logistics Provider to ensure excellent warehouse management and on-time delivery. Coordinate the release of themes & campaigns with marketing/retail and ensure on time deliveries to the markets. Establish reporting criteria within the scope of Inbound & DC Ops status and ensure reports are published as per the timelines. Support negotiations with 3PL and Transporters and initiate tender for contract renewals. Prepare with full diligence all related documents (invoices, packing lists, COO, … etc.) for Inbound and Outbound shipments to ensure accurate payment of customs duties and efficient clearance. Support the overall operations team by taking lead in timely submission of Global KPIs, inventory management. Coaching and managing of Egypt Inbound and DC operations team. Responsible for managing entire supply chain budget for Egypt - timely monitoring, and leading efficiency initiatives. Actively participate / lead SCM transformation initiatives like ecommerce capabilities, automation, DC network strategy, supply chain excellence etc. Continuously identify areas of improvement in supply chain operations which bring in efficiency or improve customer experience. Work cross-functionally with field operations and other functions to drive influence in capacity planning and management. Actively participate / lead SCM transformation initiatives like ecommerce capabilities, automation, DC network strategy, supply chain excellence etc. Collaborating with SCM cluster head, understanding the forecasted volumes and priorities, organizing and motivating all distribution center staff to achieve delivery of all customers’ orders on time. Preparing ad-hoc analysis, reports and new projects. Measures forwarder’s performance on a regular basis and communicate to concerned parties for analysis and improvement recommendations. Responsible for local/Global 3PL account management and coordination from volume allocation, formulation and maintenance of processes, policies, contracts and standard operating procedures (SOP). Ensures that adidas follows all the local market requirements. Key Relationships Global: Yes Regional: Yes Local: Retail, Ecommerce, DPC and Wholesale business teams Finance 3 PL – Freight forwards, Customs brokers, DC, and last mile service provider. Skills And Experience Required University degree in Management, Business, or Engineering. Logistics, Supply chain preferred and Post Graduation is a plus. IT Skills – Advanced in MS Office (primarily Excel, PowerPoint); Power Bi and SAP experience preferred. Min. 6 years of overall work experience in Logistics & Distribution Centre, preferably Apparel/Footwear and Retail/Ecom vertical Management experience for at least 2 years. University degree in Management. Logistics, Supply chain preferred and Post Graduation is a plus. Ability to manage a multi-faceted team in an operations environment, with an understanding of unified commerce principles. Strong track-record of problem-solving, including structuring problems, performing detailed analysis, and developing/implementing recommendations. adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer. Show more Show less

Description The Central Support Executive serves as the primary operational point of contact for sellers, driving performance improvements and ensuring a seamless seller experience across fulfillment and logistics operations. This role is responsible for managing seller-facing communications through voice and non-voice channels, resolving operational challenges, analyzing performance metrics, and collaborating with cross-functional teams to drive operational excellence. The ideal candidate is customer-obsessed, highly analytical, and capable of managing multiple priorities in a fast-paced environment. They should demonstrate strong communication skills, ownership, and a continuous improvement mindset to support sellers, reduce operational defects, and contribute to business growth and scalability. Key job responsibilities Provide operational support to sellers through outbound and inbound communication channels, including calls, emails, and virtual meetings, ensuring timely resolution of issues and inquiries. Act as the primary point of contact for sellers, partnering with internal stakeholders and external partners to resolve operational challenges and drive successful execution. Analyze operational performance metrics, identify root causes of defects, and implement corrective actions to improve seller experience and operational outcomes. Develop, maintain, and execute standard operating procedures (SOPs) while identifying opportunities for process improvements and automation. Drive adoption of program policies, operational best practices, and new initiatives through proactive seller communication and coaching. Collaborate with cross-functional teams to escalate, track, and resolve operational issues, ensuring timely closure and customer-centric outcomes. Support business continuity during peak events and critical operational periods by proactively managing seller performance and operational risks. Willingness to work weekends, holidays, and rotational shifts as required by business needs. Basic Qualifications 1+ years of operations management experience Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive) Experience demonstrating strong analytical abilities and confidence in the use of data Knowledge of Microsoft Office products and applications (especially Excel) at an advanced level Work flexible schedules/shifts/areas, including weekends, nights, and/or holidays Should be fluent in English and Arabic (Verbal and written). Preferred Qualifications Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in SQL Server/MySQL Experience managing multiple projects, prioritizing, planning, and managing time Experience in operational logistics/supply chain, manufacturing, transportation, general management or an engineering role Skill to handle external sellers as stakeholders/customers with outstanding organizational and follow-up skill Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Souq.com for E-Commerce LLC Job ID: A10478684 Show more

Job Description We are collaborating with a leading international coffee roaster with roots in Greece and a growing presence in the UK, specialising in premium coffee solutions for the hospitality and retail sectors. Combining decades of expertise, innovation, and passion for coffee culture, we are committed to delivering high-quality products and exceptional customer experiences across the market. We are seeking an organised and proactive Orders Management Executive to support UK operations. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, coordinating orders, liaising with suppliers, supporting customers, and ensuring day-to-day processes run efficiently from order placement through to delivery. Our ideal candidate will enjoy the operational side of a business and thrive in a role that requires organisation, accuracy, and attention to detail. They will be eager to learn, confident in communicating with colleagues, customers, and suppliers, and comfortable handling the day-to-day challenges of order processing, pricing checks, supplier coordination, and problem-solving. Working with us will give you the opportunity to: Contribute to a company that is continuously growing and evolving. Thrive in a collaborative and supportive work environment that values teamwork, innovation, and excellence. Gain exposure to multiple business functions, including operations, procurement, customer service, and logistics. Expand your expertise through hands-on experience and exposure to a broad range of operational and commercial activities. Work within a dynamic environment that encourages continuous learning and professional growth. Be part of a motivated and ambitious team that values initiative and creativity. Key Responsibilities include, but are not limited to: 1. Sales & Operations Support Process customer sales orders accurately and efficiently. Coordinate with warehouse teams and shipping partners to monitor order status, shipments, and deliveries. Maintain accurate customer records and update CRM systems regularly. Support day-to-day operational activities to ensure smooth workflow and timely order fulfilment. 2. Procurement & Inventory Coordination Prepare and manage purchase orders. Follow up with suppliers regarding order timelines and deliveries. Verify supplier proformas and sales orders to ensure pricing and quantity accuracy. Conduct regular stock checks and assist in maintaining accurate inventory records. Track stock movements and prepare inventory reports when required. 3. Customer Service & Administration Respond promptly to customer enquiries. Resolve customer concerns relating to orders, deliveries, and product enquiries. Provide customers with timely updates regarding order progress and expected delivery timelines. Assist in preparing and reviewing customer agreements and contracts. Requirements Bachelor’s degree in Business Administration, Supply Chain, Logistics, or a related field. Up to 2 years of experience in an administrative, customer service, operations, procurement, or supply chain role is preferred. Excellent command of English, both written and spoken. Strong organisational and multitasking skills. Excellent communication and coordination abilities. High attention to detail and strong problem-solving skills. Proficiency in Microsoft 365 applications, including Excel, Word, Outlook, and Teams. Experience using CRM systems is preferred. Experience using Shopify specifically for sales and order processing is a plus. Ability to work independently and collaboratively within a team environment. Willingness to learn, grow, and continuously develop professionally. Knowledge of supply chain and logistics. Strong research and analytical skills. Work Location San Stefano, Alexandria, Egypt Working Hours Monday to Friday 10:00 AM – 7:00 PM (Egypt Time) Show more

Mid Level Logistics Specialist +5 years of Experience is Needed to join us at ESHRATEX Cotton Spinning' Logistics Team. Key Responsibilities Manage the full cycle of logistics operations, ensuring compliance with NAFEZA-ACID regulations. Oversee and coordinate import and export procedures, maintaining efficiency and adherence to legal requirements. Prepare and review all logistics documents and procedures related to import and export activities. Collaborate with internal teams and external partners to optimize logistics processes. Monitor and analyze logistics performance metrics, suggesting improvements where necessary. Provide support and guidance on Free Zone Operations as needed. Requirements: Good Command With Logistics Full cycle & NAFEZA-ACID . Full experience with Import & Export Procedures. Excellent knowledge with all Logistics documents & procedures (import and export) Industrial Experienced background is preferred. Free Zone Experience is An Addon. Native Arabic & Very Good with English Articulation Communicative and Presentable Details: Work Location 47th Sultan Hussein, Alexandria Egypt. Working hours: 8am-5 pm Days Off: Fridays & Saturdays. Show more