This position is offered by Nawy, in Qesm El Maadi, Cairo, Egypt, as a Full-time role. The job details and listed requirements below are based on the original job posting.
COMPANY PROFILE
About the Company
AIiThis summary was prepared with the assistance of AI based on available information and may not reflect all details about the company.
Nawy appears to be involved in technology development and customer service, with roles spanning software engineering and product design.
ORIGINAL JOB DESCRIPTION
About the Job
Description:
Handle leads by:
(1) Managing high-intent unit and project requests by connecting customers with developer sales and ensuring closure
(2) Classifying intent and routing them to the correct funnel/team with speed and accuracy
Key Responsibilities
Direct Sales Support (Developer Connector)
Handle customers requesting specific units or projects: validate request, budget fit, and purchase readiness.
Connect customers with developer sales and follow up to maintain momentum.
Track milestones and ensure momentum: reservation steps, documents, confirmations, appointment coordination.
Intelligent Routing & Lead Qualification
Review inbound leads across channels (calls, forms, WhatsApp, app/web signals)
Identify customer intent and classify into the correct funnel (Primary/Resale/Now/Unlocked/Shares).
Maintain strict SLAs for first action and correct assignment.
Operational Excellence
Maintain accurate CRM data and follow playbook while maintaining customer-first communication quality
Participate in QA reviews and coaching, implement feedback immediately.
Flag recurring routing issues and developer friction points to help improve the system.
Requirements
6+ months to 2 years of experience in sales operations, inside sales, tele-sales or leads management roles.
Strong communication skills.
Excellent written and spoken Arabic and English.
Ability to work under pressure with high lead volume and strict SLAs.
Clear ethics: consistent application of routing rules and accurate documentation.
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CAREER PROFILE
Role Overview
AIiThis summary was prepared with the assistance of AI based on available information and may not reflect all details about the company.
Sells products or services to clients, meeting sales targets and building customer relationships.
JOB SOURCE
Original Job Listing
This job was found through LinkedIn. You can review the original listing before applying.
أولًا: المهام الإدارية والخدمية 1. تقديم المشروبات الساخنة والباردة للموظفين والزوار. 2. تجهيز قاعات الاجتماعات قبل الاجتماعات وبعد انتهائها. 3. الحفاظ على نظافة وترتيب المطبخ ومناطق تقديم المشروبات. 4. متابعة مخزون الشاي والسكر والقهوة والأدوات المستخدمة وإبلاغ المسؤول عند قرب نفادها. 5. تنفيذ المهام الخدمية اليومية المطلوبة من المسؤول المباشر. ثانيًا: بيع المنتجات البسيطة 1. بيع المنتجات الغذائية البسيطة للموظفين، مثل الشيبسي والبسكويت والكيك والمياه والعصائر. 2. ترتيب المنتجات وعرضها بطريقة منظمة وجذابة. 3. متابعة الكميات المتاحة من المنتجات وإبلاغ المسؤول عند الحاجة إلى إعادة التوريد. 4. تحصيل قيمة المبيعات وتسجيلها بدقة وفقًا للنظام المتبع. 5. الحفاظ على نظافة وترتيب مكان عرض المنتجات. 6. التأكد من صلاحية المنتجات وسلامة تخزينها. 7. إجراء جرد دوري للمنتجات ومطابقة الكميات المباعة والمتبقية مع السجلات. 8. الالتزام بالأسعار المحددة وعدم إجراء أي تغييرات دون موافقة المسؤول.
شروط الالتحاق: - مؤهل متوسط فيما فوق. - خبرة من 0-3 سنوات في مجال البيع يفضل في مبيعات الأدوية (صيدليات) السن حتي 30 سنة او حتي 33 بخبرة. مميزات : - مرتب ثابت + عمولات. - بدلات شهرية للأنتقالات. - تأمين صحي و اجتماعي و تأمين علي الحياة. - تدرج وظيفي.
Location: New Cairo, Cairo, EgyptType: Full-timePosted:
Company Description
Fathy Ibrahim is a family-owned luxury accessories and jewelry retailer with more than 90 years in the market. The brand is known for its curated selection of high-end goods, offering customers a refined shopping experience for special gifts and personal purchases. As a long-standing business, Fathy Ibrahim combines tradition with modern retail practices to serve a diverse clientele. Team members join a heritage-focused environment that values quality, trust, and personalized service.
Role Description
The Shop Manager – CFC (Kiosk) is a full-time, on-site role based in New Cairo, responsible for overseeing daily kiosk operations and ensuring a premium customer experience. This role manages staff scheduling, supervises sales activities, and monitors inventory levels to maintain product availability and visual merchandising standards. The manager handles customer inquiries and escalations, supports sales targets, and ensures adherence to company policies and procedures. Day-to-day tasks include coordinating kiosk operations, guiding team members, preparing basic reports on sales and performance, and maintaining a clean, secure, and welcoming environment.
Qualifications
Candidates should possess strong Customer Service and Customer Experience skills to provide personalized, high-quality support to all visitors.
Candidates should possess effective Communication skills to interact clearly with customers, team members, and management.
Candidates should possess Store Management and Operations Management skills to oversee daily kiosk activities and ensure smooth, efficient operations.
Previous experience in retail or luxury goods, ideally in a supervisory role.
Ability to lead, motivate, and develop a small team in a fast-paced environment.
Strong organizational and problem-solving abilities, with attention to detail.
Comfort with basic sales reporting and use of point-of-sale systems.
Availability to work full-time, including weekends and peak retail periods as needed.
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