JOB OPPORTUNITY
Lasirena Group
JOBLYIN SUMMARY
This position is offered by Lasirena Group, in Qesm El Maadi, Cairo, Egypt, as a Full-time role. The job details and listed requirements below are based on the original job posting.
COMPANY PROFILE
Lasirena Group is a dynamic organization focused on connecting talent with meaningful career opportunities. While specific industry details are not provided, the presence of roles such as Sales Operations Specialist suggests an emphasis on operational efficiency and strategic business growth. The company likely operates in a sector requiring strong coordination between sales and internal processes to drive performance and customer satisfaction. Lasirena Group appears to prioritize professional development and streamlined workflows, supporting its workforce with tools and resources tailored to modern business needs. With a clear focus on innovation and effectiveness, the company aims to foster a collaborative environment where employees can contribute to organizational success. Its approach reflects a commitment to quality service delivery and sustainable growth within an evolving market landscape.
ORIGINAL JOB DESCRIPTION
📢 We’re Hiring | Sales Assurance & Customer Experience Specialist Lasirena Group is looking for a detail-oriented and customer-focused professional to join our team. Key Responsibilities: ✅ Verify customer information, sales attribution, lead sources, and relevant sales details. ✅Ensure all verification cases are completed accurately and within the defined SLAs. ✅ Review customer confirmations and ensure all required documentation is complete and accurate. ✅ Identify and report discrepancies between customer-confirmed information and recorded sales data. ✅ Maintain accurate records, reports, and supporting documents. ✅ Follow approved verification, escalation, and handover procedures. ✅ Ensure a professional and seamless customer experience throughout the verification and contracting process. ✅ Coordinate with relevant departments to ensure timely follow-up and resolution of cases. Requirements: 🔷 Bachelor’s degree in a relevant field. 🔷 Previous experience in customer experience, sales operations, quality assurance, or a similar role is preferred. 🔷 Strong attention to detail and analytical skills. 🔷 Excellent communication and customer service skills. 🔷 Good organizational and time-management skills. 🔷 High level of integrity, accountability, and professionalism. 🔷 Good command of MS Office, particularly Excel. 📩 Interested candidates are invited to send their updated CV via direct message or email. 📧 Send your CV to: reem.wael@lasirenagroup.com Please mention the position you are applying for in the email subject. 📱 WhatsApp: https://wa.me/201091666733 #Hiring #SalesAssurance #CustomerExperience #SalesOperations #LasirenaGroup #Jobs Show more
CAREER PROFILE
A Sales Quality Assurance Specialist ensures sales processes meet established standards by reviewing interactions and identifying areas for improvement. This role focuses on maintaining customer satisfaction while supporting consistent sales performance.
REQUIREMENTS
JOB SOURCE
This job was found through LinkedIn. You can review the original listing before applying.
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