هذه الوظيفة لدى Lasirena Group، في Qesm El Maadi, Cairo, Egypt، بنظام دوام كامل. تفاصيل الوظيفة والمهارات المعروضة أدناه مأخوذة من إعلان الوظيفة الأصلي.
ملف الشركة
عن الشركة
AIiهذا الملخص مُعد بمساعدة الذكاء الاصطناعي اعتمادًا على المعلومات المتاحة، وقد لا يعكس جميع تفاصيل الشركة.
Lasirena Group is a dynamic organization focused on connecting talent with meaningful career opportunities. While specific industry details are not provided, the presence of roles such as Sales Operations Specialist suggests an emphasis on operational efficiency and strategic business growth. The company likely operates in a sector requiring strong coordination between sales and internal processes to drive performance and customer satisfaction. Lasirena Group appears to prioritize professional development and streamlined workflows, supporting its workforce with tools and resources tailored to modern business needs. With a clear focus on innovation and effectiveness, the company aims to foster a collaborative environment where employees can contribute to organizational success. Its approach reflects a commitment to quality service delivery and sustainable growth within an evolving market landscape.
الوصف الأصلي
عن الوظيفة
📢 We’re Hiring | Sales Assurance & Customer Experience Specialist
Lasirena Group is looking for a detail-oriented and customer-focused professional to join our team.
Key Responsibilities:
✅ Verify customer information, sales attribution, lead sources, and relevant sales details.
✅Ensure all verification cases are completed accurately and within the defined SLAs.
✅ Review customer confirmations and ensure all required documentation is complete and accurate.
✅ Identify and report discrepancies between customer-confirmed information and recorded sales data.
✅ Maintain accurate records, reports, and supporting documents.
✅ Follow approved verification, escalation, and handover procedures.
✅ Ensure a professional and seamless customer experience throughout the verification and contracting process.
✅ Coordinate with relevant departments to ensure timely follow-up and resolution of cases.
Requirements:
🔷 Bachelor’s degree in a relevant field.
🔷 Previous experience in customer experience, sales operations, quality assurance, or a similar role is preferred.
🔷 Strong attention to detail and analytical skills.
🔷 Excellent communication and customer service skills.
🔷 Good organizational and time-management skills.
🔷 High level of integrity, accountability, and professionalism.
🔷 Good command of MS Office, particularly Excel.
📩 Interested candidates are invited to send their updated CV via direct message or email.
📧 Send your CV to: reem.wael@lasirenagroup.com
Please mention the position you are applying for in the email subject.
📱 WhatsApp: https://wa.me/201091666733
#Hiring #SalesAssurance #CustomerExperience #SalesOperations #LasirenaGroup #Jobs
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المسار المهني
نظرة عامة على الدور
AIiهذا الملخص مُعد بمساعدة الذكاء الاصطناعي اعتمادًا على المعلومات المتاحة، وقد لا يعكس جميع تفاصيل الشركة.
A Sales Quality Assurance Specialist ensures sales processes meet established standards by reviewing interactions and identifying areas for improvement. This role focuses on maintaining customer satisfaction while supporting consistent sales performance.
المهارات
المهارات المطلوبة
Excel
مصدر الوظيفة
إعلان الوظيفة الأصلي
تم العثور على هذه الوظيفة من خلالLinkedIn. يمكنك مراجعة الإعلان الأصلي من خلال رابط المصدر قبل التقديم.
أولًا: المهام الإدارية والخدمية 1. تقديم المشروبات الساخنة والباردة للموظفين والزوار. 2. تجهيز قاعات الاجتماعات قبل الاجتماعات وبعد انتهائها. 3. الحفاظ على نظافة وترتيب المطبخ ومناطق تقديم المشروبات. 4. متابعة مخزون الشاي والسكر والقهوة والأدوات المستخدمة وإبلاغ المسؤول عند قرب نفادها. 5. تنفيذ المهام الخدمية اليومية المطلوبة من المسؤول المباشر. ثانيًا: بيع المنتجات البسيطة 1. بيع المنتجات الغذائية البسيطة للموظفين، مثل الشيبسي والبسكويت والكيك والمياه والعصائر. 2. ترتيب المنتجات وعرضها بطريقة منظمة وجذابة. 3. متابعة الكميات المتاحة من المنتجات وإبلاغ المسؤول عند الحاجة إلى إعادة التوريد. 4. تحصيل قيمة المبيعات وتسجيلها بدقة وفقًا للنظام المتبع. 5. الحفاظ على نظافة وترتيب مكان عرض المنتجات. 6. التأكد من صلاحية المنتجات وسلامة تخزينها. 7. إجراء جرد دوري للمنتجات ومطابقة الكميات المباعة والمتبقية مع السجلات. 8. الالتزام بالأسعار المحددة وعدم إجراء أي تغييرات دون موافقة المسؤول.
شروط الالتحاق: - مؤهل متوسط فيما فوق. - خبرة من 0-3 سنوات في مجال البيع يفضل في مبيعات الأدوية (صيدليات) السن حتي 30 سنة او حتي 33 بخبرة. مميزات : - مرتب ثابت + عمولات. - بدلات شهرية للأنتقالات. - تأمين صحي و اجتماعي و تأمين علي الحياة. - تدرج وظيفي.
Location: New Cairo, Cairo, EgyptType: دوام كاملPosted:
Company Description
Fathy Ibrahim is a family-owned luxury accessories and jewelry retailer with more than 90 years in the market. The brand is known for its curated selection of high-end goods, offering customers a refined shopping experience for special gifts and personal purchases. As a long-standing business, Fathy Ibrahim combines tradition with modern retail practices to serve a diverse clientele. Team members join a heritage-focused environment that values quality, trust, and personalized service.
Role Description
The Shop Manager – CFC (Kiosk) is a full-time, on-site role based in New Cairo, responsible for overseeing daily kiosk operations and ensuring a premium customer experience. This role manages staff scheduling, supervises sales activities, and monitors inventory levels to maintain product availability and visual merchandising standards. The manager handles customer inquiries and escalations, supports sales targets, and ensures adherence to company policies and procedures. Day-to-day tasks include coordinating kiosk operations, guiding team members, preparing basic reports on sales and performance, and maintaining a clean, secure, and welcoming environment.
Qualifications
Candidates should possess strong Customer Service and Customer Experience skills to provide personalized, high-quality support to all visitors.
Candidates should possess effective Communication skills to interact clearly with customers, team members, and management.
Candidates should possess Store Management and Operations Management skills to oversee daily kiosk activities and ensure smooth, efficient operations.
Previous experience in retail or luxury goods, ideally in a supervisory role.
Ability to lead, motivate, and develop a small team in a fast-paced environment.
Strong organizational and problem-solving abilities, with attention to detail.
Comfort with basic sales reporting and use of point-of-sale systems.
Availability to work full-time, including weekends and peak retail periods as needed.
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