← Back to Jobs

JOB OPPORTUNITY

Confirmation & Telesales Agent

Taager

LocationCairo, Cairo, Egypt
Job TypeFull-time
Work ModeN/A
SalaryNot specified
Posted

JOBLYIN SUMMARY

Job Overview

This position is offered by Taager, in Cairo, Cairo, Egypt, as a Full-time role. The job details and listed requirements below are based on the original job posting.

COMPANY PROFILE

About the Company

AIThis summary was prepared with the assistance of AI based on available information and may not reflect all details about the company.

Taager is a job website that connects job seekers with employment opportunities across various industries. While specific details about its business model, size, or industry focus are not provided, the platform appears to cater to roles such as Call Center Agents, suggesting it may support remote or customer service positions. The site likely provides tools for job search, resume submission, and employer engagement. As a recruitment-focused platform, Taager aims to streamline the hiring process by matching qualified candidates with relevant job openings. Without additional information, the exact scope of its services remains inferred based on typical job board functionalities. The website may offer features such as job alerts, company profiles, and application tracking systems to enhance user experience.

ORIGINAL JOB DESCRIPTION

About the Job

We are looking for a highly motivated Confirmation Agent to join our operations team. The role is responsible for contacting customers to confirm orders, verify order details, address customer concerns, and maximize order conversion while maintaining high quality and productivity standards. The ideal candidate should possess strong communication skills, attention to detail, and the ability to work in a fast-paced environment while meeting daily performance targets. Key Responsibilities Contact customers via phone and other approved communication channels to confirm orders. Verify customer information, order details, delivery requirements, and payment preferences. Handle customer inquiries and objections professionally to maximize confirmation rates. Accurately document customer responses and update order statuses in the CRM system. Follow defined call flows, quality standards, and operational procedures. Ensure timely action on assigned orders to maintain order freshness and service levels. Achieve individual and team KPIs related to conversion, productivity, quality, and adherence. Escalate customer issues, complaints, or operational concerns when necessary. Maintain accurate records and complete all required system updates during and after customer interactions. Requirements Previous experience in customer service, telesales, call center, or customer support is preferred. Strong verbal communication and active listening skills. Ability to handle objections and influence customer decisions professionally. Good computer skills and ability to navigate multiple systems simultaneously. Strong attention to detail and data accuracy. Ability to work under pressure and manage high volumes of customer interactions. Good problem-solving and decision-making skills. Flexibility to work shifts, weekends, and public holidays when required. Show more

CAREER PROFILE

Role Overview

AIThis summary was prepared with the assistance of AI based on available information and may not reflect all details about the company.

A Confirmation & Telesales Agent supports customer interactions by confirming orders and addressing inquiries. The role involves communicating with customers to ensure accurate order details and resolve any concerns.

JOB SOURCE

Original Job Listing

This job was found through LinkedIn. You can review the original listing before applying.

View Original Listing ↗

Newer jobs you may like

Explore recent opportunities related to this listing.

LinkedIn

Fintech Tele Sales -Sales Indoor

Stryve

Location: Qesm 1st New Cairo, Cairo, EgyptType: Full-timePosted:

Key Responsibilities Receive and manage all leads generated through Stryve’s Social Media and Digital Channels. Contact leads promptly through phone calls and WhatsApp. Understand customer needs and qualify leads based on Stryve’s target customer profile. Explain Stryve’s products, services, and digital payment solutions clearly. Handle customer questions, concerns, and objections professionally. Convert qualified leads into new customers. Follow up with customers throughout the registration and activation process. Re-engage leads who are not responsive or have not completed the required steps. Maintain accurate and up-to-date lead information on the CRM/system. Record all calls, follow-ups, customer responses, and lead outcomes. Monitor each lead from the initial contact until conversion and activation. Coordinate with Sales, Operations, Activation, and Customer Service teams when required. Provide feedback regarding lead quality, common objections, and customer needs. Achieve assigned sales, conversion, and activation targets Requirements Previous experience in Inside Sales, Telesales, Lead Conversion, or Customer Acquisition. Hands-on experience handling Social Media / Digital Leads. Strong communication and persuasion skills. Strong follow-up and customer relationship skills. Ability to handle objections and close sales over the phone. Target-oriented and results-driven mindset. Good knowledge of CRM or Lead Management systems. Ability to work in a fast-paced environment. Previous experience in FinTech, Digital Payments, E-commerce, or similar industries is highly preferred. Show more

LinkedIn

Sales Team leader

MetLife

Location: Cairo, EgyptType: Full-timePosted:

Company Description MetLife is a global financial services company providing insurance, annuities, employee benefits, and asset management solutions to help individuals and institutions navigate change with confidence. Founded in 1868, MetLife operates in more than 40 markets worldwide and holds leading positions in the United States, Japan, Latin America, Asia, Europe, and the Middle East. The company is focused on becoming simpler, more customer-centric, and future-ready, offering flexible products, intuitive experiences, and new services that address evolving customer needs. MetLife is committed to being a trusted partner, helping customers manage life’s uncertainties through reliable protection and financial guidance. Role Description The Sales Team Leader is a full-time role based in Cairo, Egypt, with a hybrid work arrangement that allows for a combination of on-site and work-from-home days. The role involves leading and coaching a sales team to achieve individual and team sales targets, while maintaining high standards of customer service and compliance. Day-to-day responsibilities include monitoring performance metrics, providing regular feedback, organizing training sessions, and supporting team members in developing effective sales strategies. The Sales Team Leader collaborates with internal stakeholders to align sales activities with business goals, prepares reports and forecasts, and ensures that customers receive accurate information and timely support. This role also contributes to process improvements and helps create a positive, inclusive team culture that supports professional growth. Qualifications Strong Sales skills, including prospecting, negotiation, and closing, with a track record of meeting or exceeding targets. Team Management capabilities to lead, motivate, and develop a diverse sales team, including coaching and performance management. Customer Service orientation with the ability to build long-term relationships, handle inquiries effectively, and resolve issues professionally. Excellent Communication skills, both verbal and written, with the ability to present information clearly and collaborate across functions. Analytical Skills to interpret sales data, identify trends, and create actionable insights for planning and decision-making. Relevant experience in insurance or financial services sales is highly beneficial. Bachelor’s degree in Business, Marketing, Finance, or a related field, or equivalent practical experience. Proficiency in common office and CRM software tools; ability to learn new systems quickly. Fluency in English and Arabic, with strong interpersonal skills and a commitment to ethical, inclusive practices. Show more

Forasna

مسئول مبيعات داخلية Switch Plus

الصافي

Location: الغردقة, البحر الأحمرType: Full-timePosted:

Switch Plus Apple Premium Reseller: ➢ Job Title: Mobiles Maintenance Technician for Apple Product ➢ Job Description: Provide Level 1 direct support for trouble shooing technical issues for Apple products, Apple IOS /MAC-OS. ➢ Qualifications: - 0- 3 years’ experience working in a service-oriented, technical support - Familiarity with Apple products and Operating Systems is Preferred. - Bachelor’s Degree - (Computer Science , Information Technology is Preferred) - Very Good English Skills - Location: Cairo.

مبيعاتمبيعات داخلية
3000 - 10000 EGPView Job →
LinkedIn

Insurance Sales Specialist

Misr Life Insurance - Takaful

Location: Qesm El Maadi, Cairo, EgyptType: Full-timePosted:

Company Description Misr Life Insurance – Takaful, established in 2022, is a dynamic entrant in Egypt’s insurance sector with a focus on Sharia-compliant life and medical insurance. The company was formed through a strategic collaboration among leading financial institutions, including Misr Insurance Holding Company, Misr Life Insurance, Misr Insurance, National Bank of Egypt, and Banque Misr. With an initial capital of 150 million Egyptian pounds, Misr Life Insurance – Takaful aims to drive innovation and growth in the takaful insurance market. The Financial Regulatory Authority’s approval in November 2022 granted the company a license to offer life and long-term medical insurance in Egypt in line with Islamic Sharia principles. This foundation makes the organization a trusted and certified provider in the evolving Egyptian insurance landscape. Role Description The Insurance Sales Specialist is a full-time, hybrid role based in Qesm El Maadi, with flexibility for partial work from home. The role involves identifying and approaching prospective individual and corporate clients, presenting suitable life and health takaful solutions, and guiding clients through policy selection, application, and onboarding. The specialist will manage a portfolio of clients, conduct needs analyses, prepare quotations, and follow up on leads to meet sales targets while ensuring a high standard of customer service. Daily activities include coordinating with internal underwriting and operations teams, maintaining accurate records in sales and CRM systems, and staying current on products, regulatory updates, and market trends. The role also requires educating clients on takaful principles, handling inquiries and claims-related questions, and supporting marketing and outreach initiatives to strengthen brand presence. Qualifications Strong proficiency in Insurance Sales and general Insurance knowledge, with the ability to match client needs to appropriate takaful products. Experience in Insurance Brokerage and Health Insurance, especially in advising on coverage options and policy structures. Demonstrated Customer Service skills, including clear communication, active listening, and effective issue resolution. Proven ability to meet sales targets, work with KPIs, and manage a client pipeline using CRM or similar tools. Good understanding of or willingness to learn Islamic Sharia principles as they apply to takaful insurance. Bachelor’s degree in Business, Finance, Insurance, or a related field, or equivalent practical experience. Strong analytical, negotiation, and presentation skills, with attention to detail in documentation and compliance. Ability to work effectively in a hybrid environment, collaborate with cross-functional teams, and adapt to changing client and market needs. Prior experience in the Egyptian insurance or financial services market is an advantage; relevant certifications in insurance are a plus. Show more