Sales advisor
The Hair Addict
Company Description The Hair Addict started in 2016 as a Facebook community focused on self-love and empowering individuals to care for their natural hair in a healthy, sustainable way. The brand encourages people to embrace their natural hair confidently in all settings and situations. Over the years, its social media presence has grown to around 300k members and it has been featured more than 50 times in local and international media outlets. The Hair Addict also engages its community through initiatives such as The Natural Hair Fest and active Facebook pages and groups. Role Description The Sales Advisor is a full-time, on-site role based in Cairo, Egypt. The person in this role will greet and engage customers, understand their hair care needs, and recommend suitable products and solutions aligned with The Hair Addict’s values. Daily tasks include providing product information, answering questions, processing sales transactions, and maintaining an organized, welcoming store environment. The Sales Advisor will also handle customer feedback, support promotional activities, and collaborate with the team to meet sales targets and enhance customer satisfaction. Qualifications Customer service and communication skills to engage clients, understand their needs, and provide clear, supportive guidance. Sales and negotiation skills to recommend products effectively, handle objections, and contribute to achieving sales goals. Basic product knowledge and interest in natural hair care, with a willingness to learn about The Hair Addict’s offerings and philosophy. Organizational and time management skills to manage multiple customers, maintain store displays, and complete tasks efficiently. Ability to work on-site in Cairo, Egypt, with flexibility to work retail hours, including weekends and holidays as needed. Professional, respectful attitude and a passion for self-love, body positivity, and inclusive customer experiences. Previous experience in retail, beauty, or hair care sales is an advantage but not mandatory. High school diploma or equivalent; further education in business, marketing, or related fields is a plus. Show more
