Telesales Agent

Company Description At 4Swapp, we're reshaping the way goods are traded by prioritizing exchange over traditional buying and selling models. Our platform connects individuals through innovative matchmaking algorithms, facilitating exchanges between supply and demand within a vibrant barter chain. Join us in fostering a sustainable and community-driven marketplace for new and pre-owned household retail items. Key Responsibilities: Following up with customers regarding pending or incomplete payment transactions and assisting them in completing the payment process. Contacting potential vendors and merchants to introduce the application and our services. Convincing vendors to list their ads on the app and subscribe to available packages. Maintaining regular follow-ups with existing customers to ensure subscription renewals and customer satisfaction. Recording customer interactions and updating data accurately on the system. Coordinating with internal teams to resolve customer or advertiser issues when needed. Qualifications: Previous experience in telesales or customer service, preferably within an e-commerce or digital platform environment. Strong communication and negotiation skills. Ability to follow up consistently and close sales effectively. Good command of English (spoken and written) is preferred. Comfortable working with CRM systems and basic computer applications. Target-oriented mindset with the ability to work under pressure. Show more