Front Office Manager

Company Description Infinity Clinic Pharma is a growing healthcare company specializing in the development, manufacturing, and commercialization of skin and hair care products, including dermo-cosmetics for face, body, and hair. Founded in 2005 as a scientific office for the Egyptian Company for Cosmetics (ECC), the company has expanded its portfolio and market presence. Infinity Clinic Pharma focuses on high-quality personal care solutions backed by scientific expertise. The company has recently added a business unit dedicated to nutraceuticals and multivitamin products, offering a wider range of wellness solutions to its customers. Role Description The Front Office Receptionist is a full-time, on-site role based in Cairo, Egypt. She will greet visitors, manage the front desk, and ensure a professional and welcoming environment. She will be answering and directing phone calls, managing appointment schedules, handling incoming and outgoing correspondence, and supporting basic administrative tasks such as filing and data entry. She will also coordinate with internal departments, assist with visitor registration, and maintain organized reception and waiting areas. This role requires consistent, reliable presence at the office and close collaboration with administrative staff. Qualifications Candidates should possess strong Receptionist Duties and Front Office skills, including managing visitors, appointments, and basic administrative tasks. Candidates should possess excellent Customer Service skills to handle inquiries, support visitors, and maintain a professional, welcoming environment. Candidates should possess effective Communication skills, both verbal and written, to interact with clients, colleagues, and external partners. Candidates should possess proper Phone Etiquette, including answering calls promptly, routing calls accurately, and recording clear messages. Previous experience in a front office or receptionist role, preferably in healthcare or cosmetics, is an advantage. Proficiency with office software (e.g., email, spreadsheets, scheduling tools) and basic computer literacy is required. Show more