Senior Technical Consultant – Application Support & DevOps

SIGMA is a dynamic organization focused on connecting skilled professionals with meaningful career opportunities. The company's recruitment of roles such as Senior Technical Consultant – Application Support & DevOps suggests an emphasis on technical expertise and infrastructure management. While the exact industry and operational scope are not specified, SIGMA appears to operate within sectors requiring specialized IT support and development services. The job titles indicate a potential involvement in technology-driven environments where application maintenance, system optimization, and deployment processes are critical. As a job platform, SIGMA likely provides candidates with access to diverse roles that align with their professional goals and technical capabilities. The company’s approach seems centered on fostering skilled employment through targeted recruitment strategies.

Job Summary We are seeking an experienced Senior Technical Consultant to manage technical issues, troubleshoot complex application problems, and coordinate bug fixes and releases during the B2B warranty phase. The role involves close collaboration with Customer Operations, development teams, DevOps engineers, and external partners to ensure timely issue resolution and reliable releases. Key Responsibilities - Manage and track bugs from identification through resolution and closure. - Troubleshoot complex application, infrastructure, integration, and database issues. - Coordinate bug fixes, testing, and releases in accordance with applicable MOF processes. - Support Azure DevOps pipelines and release management activities. - Investigate issues across microservices, Kubernetes/OpenShift, RabbitMQ, Linux, and SQL Server environments. - Act as the technical liaison between Customer Operations and external partners. - Perform root cause analysis, document solutions, and drive continuous improvement. - Provide technical guidance and ensure adherence to established technical standards. Required Skills & Experience - Strong experience in application support, technical troubleshooting, and production operations. - Hands-on experience with Kubernetes/OpenShift, RabbitMQ, and Linux. - Experience with Azure DevOps, CI/CD pipelines, and release management. - Good understanding of microservices architecture and Microsoft SQL Server. - Strong analytical, problem-solving, communication, and coordination skills. - Experience managing technical issues across multiple teams and stakeholders. Nice to Have: Knowledge of Dremio and experience in enterprise B2B support environments. Show more