Marine Business Development Specialist / Ship Chandler

Company Description Pharos Marine Services is an Egypt-based marine agency specializing in stores and ship chandelling for vessels across Egyptian ports. Established in 2026 and headquartered in Port Said, the company supports shipowners, vessel operators, yachts, and maritime businesses with reliable, quality-controlled, and compliant marine stores & Marine Lubricants, Bunkering, and 24/7 port supply operations. Operating within the marine industry, Pharos Marine Services is a growing small company that emphasizes operational efficiency, safety, and tailored support for diverse vessel requirements. Role Description The Marine Business Development Specialist / Ship Chandler is a full-time, on-site role based in Port Said. This role focuses on developing and maintaining relationships with shipowners, vessel operators, yacht managers, and other maritime stakeholders to promote the company’s marine fuel and port supply services. Daily responsibilities include identifying new business opportunities, preparing quotations, coordinating orders and deliveries of fuel and marine lubricants, and ensuring timely and accurate ship supply operations at Egyptian ports. The specialist will liaise closely with operations, logistics, and port authorities, manage customer inquiries and service issues, and monitor market trends and competitor activity in the marine and bunkering sector. The role also involves maintaining accurate records, supporting compliance with marine and oil & gas regulations, and contributing to sales targets and service quality improvements. Responsibilities Able to focus on developing and maintaining new relationships with shipowners, vessel operators, yacht managers, and other maritime stakeholders to promote the company’s marine fuel and port supply services Receive requisitions, review quotations from vendors and prepare POs based on requirements of vessel specifications and budgets. Evaluate received offers from vendors according to elements of prices, availability, quality and delivery terms. Issue purchasing orders to assigned vendor with close follow up of delivery and payment with concerned parties. keep customer informed of changes in the order, surcharges and any other relevant information. Check that the order value maintains within the existing authorized credit limits and policies. Monitor supplier performance to assess ability to meet quality and delivery requirement Arrange deliveries to vessels, updating delivery schedules and coordinating deliveries.. Resolve customer issues to their overall satisfaction. Qualifications Solid understanding of marine operations and maritime industry practices, including vessel types, port procedures, and bunkering workflows. Experience with commercial boat operations, or equivalent maritime exposure that supports effective communication with ship crews and technical personnel. Background in training or coaching within a marine, logistics, or operations environment, with the ability to guide customers and internal teams on service processes. Demonstrated experience in business development, sales, or client relationship management in marine, shipping, logistics, or oil & gas sectors. Strong communication and negotiation skills, with the ability to build long-term partnerships and handle customer issues professionally. Good organizational and time-management abilities, capable of working in a fast-paced port environment and managing multiple orders simultaneously. Knowledge of bunkering regulations, HSSE (Health, Safety, Security, Environment) standards, and basic fuel and lubricant specifications is an advantage. Proficiency in MS Office and basic CRM tools; ability to prepare reports, quotations, and documentation accurately. Fluency in English Show more