Call Center Agent

Taager is a job website that connects job seekers with employment opportunities across various industries. While specific details about its business model, size, or industry focus are not provided, the platform appears to cater to roles such as Call Center Agents, suggesting it may support remote or customer service positions. The site likely provides tools for job search, resume submission, and employer engagement. As a recruitment-focused platform, Taager aims to streamline the hiring process by matching qualified candidates with relevant job openings. Without additional information, the exact scope of its services remains inferred based on typical job board functionalities. The website may offer features such as job alerts, company profiles, and application tracking systems to enhance user experience.

Company Description Taager is a leading e-commerce enablement platform across the MENA region, helping entrepreneurs launch and scale online businesses without managing inventory, warehousing, shipping, or complex operations. Through its end-to-end infrastructure, Taager provides product sourcing, storage, fulfillment, cash collection, customer support, and after-sales services. This model allows merchants to focus on growing sales and reaching new markets while Taager handles operational needs. Thousands of entrepreneurs and e-commerce businesses rely on Taager to expand across Egypt, Saudi Arabia, the UAE, Iraq, and other regional markets. Taager is committed to building sustainable online businesses and empowering merchants to grow with confidence. Role Description This is a full-time, on-site Call Center Agent role based in Cairo, Egypt. The Call Center Agent will handle inbound and outbound calls, respond to customer inquiries, and provide accurate information about Taager’s services and order status. Responsibilities include resolving issues related to orders, deliveries, and payments, documenting interactions in internal systems, and escalating complex cases when needed. The role also involves maintaining a high level of professionalism, ensuring customer satisfaction, and adhering to call center performance metrics and quality standards. The Call Center Agent will work closely with customer support and operations teams to provide a smooth experience for merchants and end customers. 🔹 Requirements: * 1–2 years of experience in Outbound Calls, Sales, or Telemarketing. * Strong communication and persuasion skills. * Ability to handle customer objections and achieve targets. * Good knowledge of CRM systems and computer skills. * Fluent Arabic is required; Egyptian or Gulf Arabic is preferred. 🔹 Responsibilities: * Confirm and review customers’ order details. * Perform Upselling & Cross-selling. * Handle customer objections professionally. * Update customer and order information on the CRM. * Contribute to improving the delivery success rate. 💰 What We Offer: * Competitive Salary * Commission * Training * Career Growth Opportunities 📩 To apply:Please send your CV via WhatsApp to 01050994345 or through email mahmoud.yassin@taager.com Show more

Call Center Agents provide support to customers through phone or digital channels. They resolve inquiries, handle complaints, and assist with product or service-related issues.