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Diamond Relationship Manager

Abu Dhabi Islamic Bank - Egypt

LocationAl Jizah, Egypt
Job TypeFull-time
Work ModeN/A
SalaryNot specified
Posted

JOBLYIN SUMMARY

Job Overview

This position is offered by Abu Dhabi Islamic Bank - Egypt, in Al Jizah, Egypt, as a Full-time role. The job details and listed requirements below are based on the original job posting.

COMPANY PROFILE

About the Company

AIThis summary was prepared with the assistance of AI based on available information and may not reflect all details about the company.

Abu Dhabi Islamic Bank - Egypt likely operates in financial services, offering banking solutions aligned with Islamic principles, and may be involved in cybersecurity and customer support operations.

ORIGINAL JOB DESCRIPTION

About the Job

Key Responsibilities: Support the growth of the Diamond customer base by delivering high-quality service that fosters loyalty and retention. Engage with affluent prospects classified as New-to-Bank (NTB) to expand the Diamond segment. Conduct client visits and deliver tailored presentations to promote ADIB Diamond liability and asset products. Strengthen relationships with existing customers by aligning financial solutions with individual plans and needs. Apply ADIB’s service standards to ensure consistent delivery of premium customer experiences. Respond promptly to customer inquiries and resolve complaints to maintain satisfaction and trust. Cross-sell a range of banking products to Diamond clients to maximize portfolio value. Prepare and share sales performance reports with the direct manager to support business improvement initiatives. Participate in User Acceptance Testing (UAT) and validate implementation outcomes. Investigate and resolve complaints in coordination with Consumer Rights Protection, Compliance, and Governance teams, ensuring adherence to policies, procedures, and SLAs. Perform any other tasks assigned by management to support segment growth and operational excellence. Qualifications: Bachelor’s degree in (Commerce, Business Administration, Accounting…etc.) or its equivalence. 4+ years of relevant experience, banking experience is a plus. Show more

CAREER PROFILE

Role Overview

AIThis summary was prepared with the assistance of AI based on available information and may not reflect all details about the company.

A Diamond Relationship Manager supports affluent customers by delivering high-quality service to foster loyalty and retention. The role involves engaging with New-to-Bank prospects to grow the customer base through personalized interactions.

JOB SOURCE

Original Job Listing

This job was found through LinkedIn. You can review the original listing before applying.

View Original Listing ↗

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