Travel agent || B2 English speakers

iQor appears to provide outsourced customer service solutions, likely operating in the business process outsourcing sector.

Company Description iQor is a global customer experience business process outsourcing (CXBPO) partner that supports leading brands with intelligent, data-driven service solutions. With 45,000 employees across 11 countries, the company combines three decades of CX expertise with AI-enabled technologies to enhance every stage of the customer lifecycle. Through its CXBPO, Growth as a Service, and infinityAiQ offerings, iQor delivers scalable support that drives acquisition, engagement, and retention. The organization emphasizes a people-first culture, measurable performance, and continuous innovation. Recognized as a Great Place to Work® and strengthened by recent acquisitions in sales, marketing, and CX, iQor offers opportunities to grow within a dynamic, global organization. Role Description As an English Customer Service Representative, you will be the first point of contact for customers and will play a key role in supporting them throughout their travel journey. Your main responsibility will be to handle customer inquiries professionally, provide accurate information, resolve issues efficiently, and ensure every interaction reflects a high standard of service. You will assist customers with travel-related requests, booking support, account inquiries, and service updates while maintaining a positive and solution-oriented approach. Location: New Cairo Requirements: Fluent English (B2/C1) Graduates only Strong communication and customer service skills Customer service experience is a plus What We Offer: Competitive salary package Medical & Social Insurance Transportation provided Paid training Career growth and development opportunities Supportive and dynamic work environment Show more

Travel agents assist customers in planning and booking travel arrangements. They provide information on destinations, accommodations, and transportation options.