Field Service Engineer

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Operations Manager __ Your Role And Responsibilities In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility. The work model for the role is: Onsite This role is contributing to the Automation business in Egypt. You will be mainly accountable for: Customer satisfaction and service execution, planning and executing service work as per customer orders and expectations, while delivering superior customer experience and maintaining retention. Technical problem solving, performing field service tasks, identifying technical issues, and troubleshooting equipment failures both remotely and on-site, making recommendations to prevent future issues. Preparing and resource management, leading electrical engineers and preparing material lists, ensuring all necessary materials, parts, and equipment are available and of appropriate quality for service activities. Documentation and continuous improvement, preparing customer reports and project documentation, identifying improvement needs in working processes, and taking actions to develop new business service opportunities. Our team dynamics You will join a dynamic, talented, high performing} team, where you will be able to thrive. Qualifications For The Role You are immersed in and developing relevant tools and methodologies in the Process Industries market. Possess an enhanced knowledge about automation technologies to streamline processes. Understood & performed all testing, commissioning with 5 – 8 years of experience. Degree in Electrical Engineering Proven experience of General drive experience ACS800, ACS880 DC You are at ease communicating in Arabic and English What’s in it for you? We want you to bring your full self to work on your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates an impact you can see and feel, every day. Benefits From well-being to retirement, ABB offers benefits that support every stage of your career. More About Us We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe. Show more