JOB OPPORTUNITY
Contact Center Representative
Nawy
JOBPLATFORM SUMMARY
Job Overview
This position is offered by Nawy, in Cairo, Cairo, Egypt, as a Full-time role. The job details and listed requirements below are based on the original job posting.
ORIGINAL JOB DESCRIPTION
About the Job
Represent the company in a professional and a qualified manner Handle inbound calls for the company Following up complicated customer calls when required Keep records of all incoming calls and inquires on the company's database Identify customers' needs and direct them to the concerned parties Conducting different surveys on customers' satisfaction Manage customers' complaints and directs them to the concerned parties Social Media Moderating. Requirements Bachelor degree in any field 1-2 years of experience in a call center or customer support Strong phone and verbal communication skills Excellent written and spoken English Active listening and patience Familiarity with CRM systems and practices Customer oriented Show more
JOB SOURCE
Original Job Listing
This job was found throughLinkedIn. You can review the original listing before applying.