باريستا (ذكور و إناث)

Senior Travel Consultant Location: Heliopolis, Cairo, Egypt Job Summary We are looking for an experienced Senior Travel Consultant to manage corporate travel arrangements and provide high-quality travel solutions while ensuring compliance with client travel policies and service-level agreements (SLAs). Key Responsibilities Handle all corporate travel services, including flight tickets, hotel bookings, car rentals, and taxi reservations. Issue airline tickets and manage ticket exchanges, cancellations, and refunds. Stay updated on airport regulations, travel advisories, and other relevant travel requirements. Provide travel consultations in line with client policies and individual travel needs. Manage bookings accurately, ensuring compliance with client profiles, travel policies, visa requirements, and health regulations. Respond to emails and calls within agreed SLAs. Manage travel arrangements for individual travelers and large groups. Provide support during travel disruptions and handle urgent situations effectively. Be available to work weekends and public holidays when required. Requirements and Qualifications Minimum of 3 years of experience as a Travel Consultant, Travel Agent, or in a similar role. Bachelor's degree in Hospitality, Travel, Tourism, Business Administration, or a related field. Excellent command of English, both written and spoken. Strong knowledge of domestic and international travel, corporate travel, leisure travel, and group bookings. Hands-on experience with Amadeus, GDS platforms, computer reservation systems, and e-travel tools. Good knowledge of hotel reservations and related travel services. Proficiency in MS Office, particularly Excel. Excellent communication, negotiation, and customer service skills. Strong problem-solving abilities and the ability to manage travel emergencies. High attention to detail and strong organizational skills. Personal travel experience is an advantage. Work Location: Heliopolis, Cairo, Egypt Show more

Company Description Sky View Suites Hotel is a modern hospitality destination in Hurghada, offering guests comfortable accommodations and attentive service in a scenic coastal setting. The hotel focuses on delivering a welcoming atmosphere, smooth front-office operations, and memorable guest experiences. Team members are encouraged to collaborate, take initiative, and maintain high standards of professionalism. Working at Sky View Suites Hotel provides opportunities to grow within the hospitality sector and contribute to a guest-centered environment. Role Description The Front-Office Shift Leader is responsible for overseeing daily front-desk operations during assigned shifts, ensuring efficient and professional service to all guests. This full-time, on-site role in Hurghada includes supervising front-office staff, coordinating check-in and check-out processes, handling guest inquiries and complaints, and managing room assignments and reservations. The shift leader monitors lobby standards, supports phone and appointment handling, and ensures accurate documentation, billing, and reporting. The role also involves training and guiding team members, enforcing hotel policies, and collaborating with other departments to maintain a smooth guest experience throughout the stay. Qualifications Candidates should possess strong Customer Service and Receptionist Duties skills, with a focus on friendly, efficient, and professional guest interaction. Candidates should possess solid Phone Etiquette and Appointment Scheduling skills to manage calls, reservations, and guest requests accurately and courteously. Candidates should possess effective Communication skills, including clear verbal and written communication with guests and team members. Previous experience in front-office or hotel reception, ideally in a supervisory or shift leader role. Ability to lead and motivate a team, handle pressure, and resolve issues calmly and fairly. Strong organizational skills, attention to detail, and basic competency with hotel management or reservation systems. Proficiency in English; additional languages are an advantage, especially for international guests. Availability to work shifts, weekends, and holidays as required by hotel operations. Show more

مطلوب باريستا (Barista) للانضمام لفريق العمل Marhab المهام والمسؤوليات: ​تحضير وإعداد المشروبات الساخنة (الأسبريسو ومشتقاته) والمشروبات الباردة والآيس كوفي والـ Signature Drinks. ​التعامل الاحترافي مع ماكينات الأسبريسو التجارية والـ Grinder وضبط المعايرة (Calibration). ​الحفاظ على نظافة الـ Bar وتنظيمه والالتزام بمعايير الجودة والسلامة والسرعة في التقديم. ​تقديم خدمة عملاء ممتازة والتعامل بلباقة. ​ الشروط المطلوبة: ​خبرة لا تقل عن [ سنة / سنتين] في مجال الكافيهات أو مطاعم السيرفس السريع. ​مهارة في عمل الـ Latte Art (ميزة إضافية). ​حسن المظهر والالتزام بالإنضباط ونظام الشفتات. ​القدرة على العمل تحت الضغط وفي روح الفريق. ​ المميزات: ​راتب مجزي + تبس (Tips). ​حوافز ومكافآت على تحقيق التارجت. ​يوم إجازة أسبوعية. ​بيئة عمل احترافية وفرص للترقي.

Job Overview: As a Tour Operator, you will be responsible for coordinating and organizing tours for customers, ensuring they have an enjoyable and memorable travel experience. You will handle various aspects of tour operations, from designing itineraries and managing bookings to overseeing logistics and providing exceptional customer service. Your role is essential in ensuring the smooth execution of travel packages and client satisfaction. Key Responsibilities: • Tour Planning and Itinerary Development Design and develop customized tour packages for various destinations, including excursions, accommodations, transport, and activities. Ensure tours meet client needs and interests while staying within budget and operational constraints. • Booking and Coordination Handle bookings for tours, transportation, accommodations, and activities in a timely and accurate manner. Confirm reservations, manage cancellations, and handle payment processes. Coordinate with hotels, transport services, tour guides, and other service providers to ensure smooth operations. • Budget Management and Reporting Help manage the budget for each tour, ensuring profitability while maintaining high service standards. Monitor tour costs, expenses, and overall financial performance. Provide feedback and reports to management on tour performance and customer satisfaction. Skills and Qualifications: Educational Requirements: Bachelor’s degree • Experience: Proven experience in tour operations or the travel and hospitality industry (1-3 years). Strong knowledge of popular travel destinations, cultural norms, and tourism services. • Key Skills: Excellent communication and interpersonal skills. Strong organizational and time-management abilities. Customer-focused with the ability to handle customer issues and requests effectively. Knowledge of budgeting and financial management for tours. • Languages: Fluency in Language French Working Conditions: Full-time position Salary and Benefits: Competitive salary based on experience. Plus comm. Show more