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Freight Forwarding Operations Manager

Do’aa for Financial and logistics services company – DFL

📍 Cairo, Egypt💼 Full-time

Salary: 50,000 EGP/Month Department: Operations Reports to: General Manager / Managing Director Location: Cairo, Nasr City, Egypt Employment Type: Full-time Lead the company’s freight forwarding operations across air, sea, and inland transport, ensuring reliable shipment execution, accurate documentation, effective cost control, and high customer satisfaction. Manage the operations team and service providers while protecting shipment profitability and meeting customer commitments. Key Responsibilities 1. Operations Management Manage import, export, and cross-trade shipments from booking through delivery and operational file closure. Oversee carrier bookings, cargo collection, customs clearance coordination, transport arrangements, and shipment tracking. Ensure shipping instructions, documentation, and cargo readiness meet carrier and customer deadlines. Monitor shipment exceptions and resolve delays, missed connections, clearance issues, and delivery problems. Minimize avoidable storage, demurrage, detention, and other additional charges. Coordinate special cargo movements with qualified personnel and approved service providers. 2. Team Leadership Allocate shipment files and workloads according to staff experience, capacity, and shipment complexity. Set clear responsibilities, service standards, and performance targets. Train and supervise operations, customer service, documentation, and coordination staff. Establish backup coverage during absences and arrangements for urgent shipments outside normal working hours. Conduct performance reviews and recommend staffing requirements. 3. Customer Service Ensure customers receive timely, accurate shipment updates and prompt responses. Act as the escalation point for operational complaints and service failures. Work with the sales team to review service commitments before accepting new business. Develop customer-specific operating procedures for key accounts. Investigate recurring problems and implement corrective actions. 4. Carrier, Agent & Supplier Management Maintain effective relationships with airlines, shipping lines, overseas agents, customs brokers, truckers, and warehouses. Coordinate with pricing staff to obtain competitive rates and suitable routing options. Evaluate suppliers based on service quality, reliability, cost, and responsiveness. Verify booking terms, rate validity, free time, and additional charges before confirming arrangements. Monitor overseas agent performance and resolve operational discrepancies. 5. Documentation & Compliance Oversee the accuracy of AWBs, bills of lading, shipping instructions, manifests, and supporting shipment documents. Ensure staff follow applicable Egyptian customs requirements, carrier rules, and relevant cargo-handling procedures. Coordinate required shipment information and submissions with customers and customs brokers. Maintain complete shipment records, approvals, and audit trails. Ensure restricted or special cargo is reviewed and accepted through the appropriate approval process. 6. Financial & Profitability Control Review shipment cost estimates, supplier charges, and actual gross profit per file. Approve operational expenditure within delegated authority. Identify unquoted charges, cost overruns, and margin leakage, and arrange corrective action. Ensure complete billing instructions and supporting documents are handed to finance promptly. Resolve supplier invoice discrepancies and support finance with disputed customer charges. Follow approved credit limits and payment-release procedures. 7. Reporting & Process Improvement Prepare operational reports covering shipment volumes, service performance, profitability, exceptions, and team workload. Develop and maintain standard operating procedures and shipment checklists. Ensure accurate and timely use of the company’s freight management system. Improve workflows to reduce manual errors, duplicated work, and processing delays. Qualifications & Experience Bachelor’s degree in Logistics, Supply Chain, Business Administration, Commerce, or a related field. Minimum 15 years of freight forwarding experience, including at least 5 years supervising or managing an operations team. Strong practical knowledge of air and sea freight import/export operations. Experience working with Egyptian customs brokers, airlines, shipping lines, and overseas agents. Good understanding of Incoterms, freight pricing, shipment costing, and transport documentation. Excellent written and spoken English and Arabic. Proficiency in Excel and freight forwarding software; experience with IST or a comparable system is preferred. Relevant IATA, FIATA, or logistics training is an advantage. Required Competencies Leadership and workload management. Strong problem-solving and decision-making skills. Commercial awareness and attention to shipment profitability. Accurate documentation and disciplined follow-up. Effective customer communication and supplier negotiation. Ability to manage urgent shipments and competing deadlines. Key Performance Indicators On-time shipment milestone completion. Documentation accuracy and compliance with cut-off times. Customer response and complaint-resolution times. Avoidable operational charges and errors. Actual shipment gross profit against approved estimates. Timeliness of billing handover and shipment file closure. Team productivity, data accuracy, and adherence to procedures. Show more

Excel

Executive Assistant

LEONI EGYPT

📍 Cairo, Cairo, Egypt💼 Full-time

LEONI is a global provider of products, solutions and services for energy and data management in the automotive industry. The group of companies has around 86,000 employees in 21 countries and generated consolidated sales of EUR 3.9 billion in 2025. The value chain ranges from standardized cables and special and data cables to highly complex wiring systems and related components, from development to production. As an innovation partner with distinctive development and systems expertise, we support our customers on the path to increasingly sustainable and connected mobility concepts from autonomous driving to alternative drives as well as charging systems. Job Description Communications and Correspondence Management: Manage all incoming and outgoing communications on behalf of the Plant Manager, including email, and phone calls. Screen and priorities requests to ensure the Plant Manager receives critical information efficiently and stakeholder inquiries are addressed promptly. Calendar, Travel, and Logistics Coordination: Maintain and organize the Plant Manager's calendar and appointments, coordinate travel planning arrangements, and manage logistics to ensure seamless scheduling and uninterrupted business continuity for plant leadership. Document Management and Record Keeping: Oversee internal document storage, tracking, and retrieval systems to support the Plant Manager's information needs, ensuring accurate record-keeping, compliance with filing protocols, and easy accessibility of critical operational data. Presentation and Report Development: Create and maintain presentations, reports, and documentation for the Plant Manager according to specified criteria and company standards, ensuring professional quality and accuracy in all deliverables. Meeting Preparation, Documentation, and Follow-up: Provide full support for the Plant Manager's meetings, including agenda development, minute-taking, action item tracking, and ensuring appropriate follow-up on decisions and assigned tasks to maintain operational momentum. 5S Compliance and Continuous Improvement Support: Assist the Plant Manager in ensuring adherence to 5S rules (Sort, Set in Order, Shine, Standardize, Sustain) and conduct periodic 5S audits in collaboration with the Plant Manager to maintain workplace organization and operational excellence. Qualifications Education: Bachelor’s degree in business administration, Management, or a related field. Experience: (1–3) years of experience in administrative support, operations coordination, or a related field. Experience in a manufacturing/plant environment is preferred. Key Competencies: High level of English Proficiency. Proficiency in MS Office (Outlook, Word, Excel, PowerPoint). Excellent communication and organizational skills. Strong time management, prioritization, and attention to detail. Strong reporting skills with attention to accuracy, data quality, and presentation. Additional Information People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text. LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection. LEONI Wiring Systems Egypt S.A.E. Show more

Excel

Production Shift Leader

PepsiCo

📍 Cairo, Cairo, Egypt💼 Full-time

Overview We Are PepsiCo PepsiCo is a leading name in North Africa’s food and beverage industry, where our products are enjoyed by consumers daily across the region. We offer a robust portfolio of beloved brands like PEPSI, SEVEN-UP, DORITOS, CHEETOS and CHIPSY, designed to cater to the tastes and preferences of consumers. With a focus on local sourcing, production, and distribution, PepsiCo provides essential support to local economies and partners closely with communities throughout the region. Guiding Vision and Regional Impact PepsiCo’s vision aligns with our global goal to be the Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). This strategic transformation is committed to sustainable growth by putting people and the planet at the heart of our operations. In North Africa, this includes initiatives in responsible sourcing, waste reduction, and water conservation. Our regional programs empower local talent, boost employment, and provide support for local agriculture, particularly through partnerships with farmers and suppliers. Empowering Our People and Communities Our dynamic teams drive the PepsiCo culture in North Africa, embracing diversity and collaboration to solve local challenges and create innovative products. We are dedicated to fostering an inclusive workplace, one where every individual feels valued and empowered to be themselves. This commitment extends beyond our employees to positively impact the communities we serve, striving for shared growth and a healthier, more sustainable future for all. Diversity and Inclusion Commitment PepsiCo stands firmly behind our global commitment to diversity, equality, and human rights. We are proud to be an equal opportunity employer, ensuring a fair and welcoming workplace for all, regardless of age, gender, religion, disability, or any other characteristic. Our dedication to inclusion strengthens our workforce and helps drive our business forward, enriching both PepsiCo and the communities in North Africa. Responsibilities Achieving KPI Targets (Production and Changeovers) Review Daily Reports through Shifts Achieving Production Plan according to the AOP according to Daily Plan with Logistics Distributing Quantities and Brands among Lines. Leading the whole Team through trainings and Instructions to achieve KPIs Applying Food Safety & Hygiene Standard & to ensure the personal and equipment safety Deliver New Hires Orientation and Training Minimizing Cost through decreasing MOH and direct cost Insuring the Quality & the Food Safety of the Product Finalizing Shift Reports and submitting it to the Production Manager Monthly Reports (Inventory Status) to the Production Manager Daily Reports to the Production Manager "Per Shift" Provide Trainings & Communication for the Daily Labors Responsible for achieving Results for the External Audits (AIB / IPS / ERP) Setting a Daily Plan with the Logistics Department Coordination with the Quality & Food Safety Department for any rising Issue Quality Wall. Coordination with the Maintenance Department to fix any Problem related to the Equipment Meeting Daily Schedules – number of products to be packed, kilo quotas to be reached Maintain Sanitation - meeting company guidelines Minimizing Waste – to maintain efficiency of operations Follow Good Manufacturing Practice (GMP) Applying M&W Management system by training FLM & PMO on how to achieve Net, True & Material Efficiencies Producing Quality Products – ensuring Frito Lay product maintains high customer appeal Drive AM Zones weekly plan and activities Conduct weekly review with Sub circle leaders to assess progress and agree on actions to apply corrective measures Update activity board results weekly Measures: Process Efficiency & Film Waste (Oil / Seasoning / Material) Labor Efficiency KG / man HR Packaging Efficiency. Achieving AOP. Product Quality applying to PepsiCo Standards Delivering Daily Report (per shift) to Production Manager Delivering Monthly to the Production Manager (Inventory Status Qualifications Engineering Graduate (production preferred) 1-2 years of Experience in the same field Computer proficiency (Excel - Word - PowerPoint) Communication & Leadership Skills Decision Maker & Result oriented Higher education qualification (preferred production or industrial engineering) Show more

Excel

Human Resources Specialist

IntouchCX

📍 Cairo, Cairo, Egypt💼 Full-time

About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change. About The Job We are looking for a Human Resources Specialist to join our team and monitor all Human Resource functions. The HR Specialist’s responsibilities include preparing compensation and benefits packages, enforcing company policies, and maintaining updated employee records. To be successful in this role, you should have a good understanding of compensation and benefits, employee welfare, and solid knowledge of labor relations. As Human Resources Specialist, You Will… Prepare and review compensation and benefits packages Administer health and life insurance programs Plan and coordinate monthly sync sessions with Program leaders Foster a healthy workplace by ensuring HR procedures run smoothly at all times Inform employees about eligibility for additional benefits (e.g. extra overtime) Update employee records with new hire information and/or changes in employee status Maintain organizational charts with detailed job descriptions and salary records Develop and implement HR policies throughout the organization Process and respond to employee queries in a timely manner Stay up-to-date and comply with changes in labor legislation Perform other job related duties as required As Human Resources Specialist, You Have… Bachelor’s Degree in Human Resources or relevant field is required Proven work experience as an HR specialist or HR Generalist Hands-on experience with Human Resources Information Systems (HRIS) Solid understanding of labor legislation and payroll process Effective verbal and written communication skills Strong analytical, problem solving, and decision-making skills High attention to detail and accuracy Exceptional organizational and time management skills – must be able to multitask and prioritize Ability to adapt and implement change and innovation Strong interpersonal relations skills; able to deal with people at all levels of the organization Demonstrated expertise in developing and managing relationships with an ability to listen and maintain patience during difficult situations IntouchCX will never ask for payment, money, financial or banking information during the recruitment process. We only communicate through official channels. Should you receive a suspicious job offer, or posting, from anyone claiming to be an IntouchCX employee, please report it immediately to hr@intouchcx.com for review and validation. Show more

Senior Accounting Professional @Siemens Egypt

Siemens

📍 Cairo, Cairo, Egypt💼 Full-time

Job Title: Senior Accounting Professional – Excellent Career Opportunity @ Siemens Egypt Location: Cairo, Egypt Siemens is a global powerhouse in engineering and technology, with over 140 years of innovation in more than 190 countries. We provide intelligent infrastructure and grid solutions that help build smarter, more sustainable cities and energy systems. Role Overview We are seeking a motivated and detail-oriented Senior Accounting Professional to join our dynamic finance team in the Cairo office. This position offers a great opportunity for a finance professional looking to grow their career within a global, innovation-driven organization. The Senior Accounting Professional will play a key role in ensuring accurate financial reporting and compliance with Siemens and local accounting standards, while working closely with both internal and external stakeholders. This role is ideal for candidates with strong technical accounting skills and a collaborative mindset. It does not include direct team management responsibilities but requires a high degree of independence and ownership. Your Role – International, Challenging, and Future-Oriented! Support month-end, quarter-end, and year-end financial closing and reporting activities in line with Siemens policies and procedures. Ensure compliance with Siemens Financial Reporting Guidelines (SFRG), International Financial Reporting Standards (IFRS), and local GAAP. Prepare and validate journal entries, account reconciliations, and supporting documentation for various accounting cycles. Coordinate and communicate with shared service centers and internal business units to resolve accounting issues and ensure timely reporting. Assist in the preparation of the company’s financial statements and internal reports. Review and analyze accounting transactions to ensure accuracy, completeness, and compliance. Contribute to internal control and audit processes by providing relevant financial data and explanations. Support digitalization and automation initiatives within the accounting function. What Do I Need to Qualify for This Job? Bachelor’s degree in accounting, Finance, or a related field (professional qualification such as ACCA, CMA, or CPA is a must). 4 -6 years of relevant hands on experience Solid knowledge of IFRS and local GAAP, with a strong understanding of general ledger processes. Experience in a project-based or construction industry is a plus. Familiarity with SAP (especially FICO module) is a plus. Strong analytical thinking and attention to detail. Proficiency in MS Office tools (Excel, Word, Outlook). Effective communication skills and a collaborative work approach. Self-motivated, reliable, and eager to learn and develop in a dynamic environment. What We Offer A collaborative, diverse, and growth-focused environment. Career development and training opportunities within Siemens. Competitive compensation and benefits package. Exposure to global finance practices and digital tool What You Need To Know Siemens is an equal opportunity employer. We do not discriminate on any grounds and are committed to building teams that reflect the full diversity of the world we serve. We warmly welcome applications from People of Determination and individuals with disabilities. Reasonable accommodation is available at every stage — from application through to your last day as an intern. Just let us know what you need. Ready to make your mark? Apply now and help us build a world where everyone belongs. Kindly note that only fully submitted applications can be considered Show more

Excel

R2R Senior Accountant

Al-Futtaim

📍 Egypt💼 Full-time

Overview Of The Role: The role involves ensuring absolute financial integrity and compliance within the AFG framework. As a Financial Analyst, you will play a key role in optimizing the close cycle, investigating financial risks, and serving as the audit point of contact. Success in this role requires precision in handling intricate financial data and influencing stakeholders under tight deadlines. Your collaboration will directly impact the company's financial reporting and strategic outcomes. What You Will Do: Financial Integrity & Compliance Guarantee the accuracy and reliability of all balance sheet reconciliations. Ensure 100% compliance with IFRS/IAS standards and AFG policies. Provide a solid foundation for the Group's consolidated financial statements. Close Process Optimization Own and optimize the month-end and year-end close cycle for assigned entities. Ensure timely, accurate, and efficient book closure with zero material adjustments post-submission to BPC. Coordinate with various departments to streamline the closing process. Financial Risk Mitigation Identify, investigate, and resolve discrepancies, control gaps, and audit findings. Protect company assets and mitigate financial reporting risks. Implement safeguarding measures in transaction processes. Audit Management Serve as the primary point of contact for audits. Manage multiple urgent requests while adhering to the core closing calendar. Provide comprehensive support to auditors for smooth audit operations. Data Management Operate within a fast-paced environment with non-negotiable closing deadlines. Manage large volumes of financial data from various sources within ERP systems. Address and resolve historical reconciliation items while maintaining ongoing responsibilities. Required Skills To Be Successful: Expert-level proficiency in balance sheet reconciliations. Deep understanding of end-to-end month-end close processes. Advanced data analysis skills with Microsoft Excel. Strong interpersonal skills to liaise with auditors and other business units. What Qualifies You For The Role: Bachelor’s degree in Finance, Accounting, or related field. 3+ years experience in financial analysis within a large organization. Advanced hands-on experience with SAP (S/4HANA) and related GL Accounting modules. Expert knowledge of IFRS/IAS standards with practical application to financial statement preparation. Show more

Excel
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