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The Operations Systems team establishes business-specific data/software requirements and produces routine reporting, added-value analysis, or new product introductions. Duties include a variety of data-related activities: gathering business requirements, implementation, optimizing application performance, and debugging as needed. Key Engagement Partners Are software providers (mostly RATP-group internal) to ensure technical compliance and versions alignment data engineering team to develop solid source-of-truth data repositories for partner departments digital team to deploy new products to company portal/servers The Operations Data Scientist Will Lead Efforts In Extracting Key Insights/value From High-volume Systems Such As Timetables, Rosters, Schedules, Ridership Data, And Train Control And Monitoring Systems. This Will Require familiarity of fundamental statistics and libraries for handling date/time datatypes an acquired understanding of modern train/metro operation Key Responsibilities Profil de candidat recherché : Perform standard and non-standard data and numerical transformations programmatically Maintain and update a growing library of department-specific programs and visualizations Design, develop, administer, and maintain business intelligence digitalized reporting solutions utilizing Qlik Sense, Microsoft Power BI Develop dynamic visual dashboards to support operational needs Develop business intelligence solutions and analytics products for all departments and units as needed Optimize existing programs and deploy for business users Maintain a growing library of department-specific programs and visualizations Liaise with software vendors, internal users, and clients to achieve desired features and performance Apply different project management techniques and uphold high documentation and communication standards. Typical Activities Partner with operational departments to define, develop solid data streams, and manipulate KPI data Investigate edge cases with relevant departments and interpret required code changes Optimize code for speed and performance, create and re-use functions Package existing programs for end-user friendliness (interface, dynamic features, integrations…) Maintain repos & annotations for other developers and user guides business users Attend business meetings and operations to collect/forecast requirements and develop pilot applications Maintain all work in progress and action tracking on accessible locations for all relevant parties Set up regular rhythms with each department Develop and build new Qlik Sense applications Maintain data lake and Qlik Sense data integrations and utilization Occasionally restructure source data; influence the transition to clean data structures from the source Manage access to relevant SharePoint locations and business applications for all stakeholders Make the best use of the company’s existing software packages. Work closely with product owners and development teams on custom developments Upskill colleagues and develop short briefs on use of new/useful features Increase adoption of company tools and portals Package or deploy applications as needed Qualifications Bachelor’s degree is preferred in Computer Science, Mathematics or related fields. Additional certifications in related fields such as data science, visualization technologies, … KNOWLEDGE Proficiency in at least one high-level programming language Understanding of relational database (SQL Server, MySQL, Oracle, etc). This includes the ability to write SQL queries. Understanding of dynamic data visualization and data analytics Able to formulate solutions with data Expert in Microsoft Office Familiarity with project management software tools, methodologies, and best practices English fluency is a must, French language is a plus Experience 3 to 5 years of experience in data science/software development Experience in software development or data analysis (Python, C++) Experience with data visualization tools (Qlik, Power BI, Excel) Completed data science projects as a hands-on implementer Understanding of corporate environment Desired Behaviors Extraordinary customer service and relationship management experience Able to collect/forecast requirements and develop pilot applications/visualizations Curious to extract insights and create value for partner departments Ability to work independently and within a team Ability to explain complex ideas to those with limited IT and systems knowledge Excellent verbal and written communication skills Show more

Back to search results Previous job Next job Job Description Job Location 6TH OF OCTOBER CITY PLANT Job Description We are actively seeking dedicated Occupational Health Nurses to join our team in Egypt, with opportunities available at both our Cairo Business Office and our 6th of October Plant. If you are a qualified and compassionate Occupational Health Nurse looking to contribute to employee well-being in a dynamic environment, we encourage you to apply. Ideal candidates will possess the following qualifications: Roles & Responsibilities Of Site Nurse Preventive Health Care Curative Health Care Promotive Health Care Preventive Health Care: Assisting Medical Leader/Occupational Health Physician in pre-employment & periodic medical checkup, Carry out various occupational health related tests & keep proper record of them like-audiometry, Lung function test etc. as deemed necessary by Medical leader, To give health related awareness to employees by various trainings and events, Assist in rehabilitation and return to work programs, Implementation of strong and qualitative vaccination programs, Arrangement, co-ordination and proper implementation of health diagnostic campaigns, Participate in ergonomic assessments of the workplace & trainings, Conduct monthly workplace inspections including equipment checks for basic and advanced life support, Work in a multi-disciplinary team with HS&E, HR and Management to promote employee health safety and well-being, Review employees’ medical cases who have any one period exceeding 3 days sickness absence, Give training of first aid, basic life support with AED, industrial hygiene, safe food handling, and other trainings under guidance of occupational health physician. Prepare training data & identify target audience for all these trainings, Take active part in various mock drills, rescue drills and live demonstrations, Proper implementation of emergency medical plan in case of emergencies, Liaise with managers and site Occupational Health Physician in managing the sickness absence cases facilitating appropriate referrals, Track, schedule & conduct appropriate regular medical testing for P&G employees in critical roles, i.e. fork lift truck drivers, confined spaces, Track, schedule & conduct relevant health surveillance to employees working with hazards i.e. spirometry, skin prick testing plus audiometry/vision testing at appropriate time intervals, Ensure at risk employees are aware of the procedure to obtain post exposure prophylactic treatment in the event of an exposure incident, Maintain record of vaccinations for employees needing it in relation to their responsibilities, (including but not limited to 1st aiders, healthcare team, food handlers, sewage handers, etc.), Ensure that all wearers of respirators do have medical clearance by the site physician/occupational health physician, Provide medical advice in relation to business travel, Initiate, conduct & maintain a process for site health risk analysis & health needs analysis, Curative Health Care: First aid and emergency medical care to employees for injuries and illnesses, Employee referral & co-ordination with hospitals and/or healthcare providers, Follow up on employee cases referred to hospitals or specialists, Promotive Health Care: Implementation of health awareness promotional trainings and events, Various Health Days celebration like World Diabetes Day, World Heart Day, Breast Cancer & Prostate Cancer Awareness Days, Occupational Health Day etc. There are some other criteria like legal requirements, audit compliance, local & regional need etc. Review pre-placement health assessment documentation completion, conduct any relevant screening and refer to physician if required for medical examination, Keep her/his Medical knowledge up to date in terms of new technologies, new relevant medical equipment, health related laws, internal company regional and global health related policies & systems, Compliance of audit as per local, regional and global requirements, Adhere to HSKE (Health System Key Elements) requirements and other organizational rules and regulations, Ensure that all relevant confidentiality & PII handling rules are followed rigorously amongst all site medical team, as well as safekeep company proprietary and business data, Proper use of medical instruments and facilities, as well as ensuring functionality, timely maintenance of relevant devices as well as ensure proper use by contracted physicians, Ensure that all employees do have a medical record with pertinent information and updated always. Ensure that other contractor or non-P&G employee categories do have pertinent data, Record keeping & maintenance: Ensure that all medical records are well kept and organized, and retention limits are according to P&G guidelines & local laws Follow medical guidance of company Medical Leader and site occupational health physician as per the business need, Advise employees and managers regarding work-related health issues, Participate in the site disability management process as stipulated by site physician. Job Qualifications Prerequisites The Site Nurse is a qualified, certified and currently licensed Nurse by the country specific laws in which he/she operates. The site nurse reports directly to the employed Country Health Systems Leader/Physician or in lack of this to Country HR while also in lack of this functionally to the sub-regional / regional Health Systems Manager or Medical Leader. Medium to advanced fluency in English language is a must. Occupational Health qualification or desire to working towards Occupational Health qualification is strongly desired (as per country nursing curriculum availability). Highest nursing qualification level available in the country is an advantage. Experience in one of the following medical competencies might be an advantage: Occupational Health, Emergency Management/Oxyology, Intensive Care, Ambulance/Paramedic, Pulmonology, Toxicology, Outpatient Care in General Medicine, Health Management roles or working in an enterprise environment. Detailed knowledge and familiarity with the country Health Care legislation is strongly desired. Just So You Know You will get a competitive compensation package, in line with your qualifications and experience. We are an equal opportunity employer and value diversity at our company. Our people are all equally talented in unique ways: we come from diverse traditions, personal experiences and points of view, and we want to include yours. Our mission of Diversity and Inclusion is: “Everyone valued. Everyone included. Everyone performing at their peak”. Are you ready to inspire us with your creative ideas? About Us We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide. Visit http://www.pg.com to know more. Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas. We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor. Job Schedule Full time Job Number R000150607 Job Segmentation Experienced Professionals Apply Now Get notified for similar jobs You'll receive updates once a week Enter Email address (Required) By checking this box, I consent to receive transactional and marketing text messages regarding employment opportunities. Opt-in to receive news and updates about P&G careers and roles by email. * Opt-in to allow P&G to share your personal information with its advertising partners to show you, and others like you, news and updates about P&G careers and roles through online channels such as LinkedIn, Instagram, Meta, Facebook, Google, TikTok, and YouTube. You can opt out of the above communications and/or information sharing at any time. For more details on opting out and to learn more how P&G processes your personal information, please see P&G’s Global Candidate Privacy Notice. By proceeding, I understand that my personal data will be processed in accordance with the Company Data Privacy Policy. 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Job Purpose The Customer Service Agent is responsible for delivering high-quality frontline service to passengers by providing accurate ticketing support, travel information, and daily assistance within metro stations. The role supports ticket sales and subscriptions, guides customer movement, and ensures a positive passenger experience through effective communication, operational awareness, and adherence to safety and service procedures. The Customer Service Agent contributes to efficient station operations by assisting with Ticket Vending Machine usage, managing queues, and maintaining professional service standards. Responsibilities/Duties Profil de candidat recherché : Customer Interaction & Service Delivery Maintain a positive, empathetic, and professional attitude during all customer interactions. Respond promptly and effectively to customer inquiries and requests. Handle and resolve customer complaints professionally and escalate when necessary. Provide accurate information on routes, travel regulations, products, and services. Offer dedicated support to People of Determination (POD) and vulnerable passengers. Proactively welcome and guide passengers throughout the station environment. Ensure customer satisfaction by delivering consistent, high-quality service. Ticketing & Transaction Management Sell, issue, renew, and process tickets and subscriptions accurately at Ticket Offices and Subscription Offices. Support passengers in operating Ticket Vending Machines and promote their use to improve service flow. Manage assigned ticketing and subscription products responsibly. Conduct accurate cash handling, including receiving payments, counting, sorting, recording, and reporting discrepancies. Verify tickets, subscription cards, and cash stock at the beginning and end of each shift. Use ticket office equipment, tools, and machines correctly and responsibly. Monitor the proper functioning of ticket office devices and report malfunctions promptly. Ticket Vending Machine (TVM) Support Assist customers in using Ticket Vending Machines and guide them through the transaction steps. Perform visual checks only to ensure Ticket Vending Machines are clean, accessible, and available for passenger use. Report all issues such as malfunctions, shortages, or operational concerns immediately to supervisors or technical teams. Communicate Ticket Vending Machine downtime or service disruptions clearly and professionally to passengers. Document TVM-related issues according to instructions when required. Queue & Crowd Management Organize and manage customer queues during peak hours and high-demand periods. Support smooth customer flow in front of sales points and station entry/exit areas. Intervene proactively to prevent congestion and ensure efficient service delivery. Administrative & Record-Keeping Duties Process customer forms, applications, and service requests accurately. Maintain detailed records of customer interactions, transactions, complaints, and observations. Communicate shift updates and relevant information accurately during handovers. Report operational deficiencies, emergencies, or incidents through the proper reporting chain. Ensure fingerprint attendance matches attendance records in compliance with company policies. Adhere to company dress code and maintain professional appearance at all times. Internal Coordination & Operational Support Coordinate with colleagues and station teams to ensure continuity of service across shifts. Provide feedback to support improvements in customer service processes. Follow all operational guidelines, instructions, and procedures issued by management. Perform any additional duties assigned by supervisors or line managers. Safety Responsibilities Promote a positive safety culture and participate in safety briefings as required. Comply with RDMC RQHSE policies, procedures, and Safety Management System requirements. Report unsafe conditions, security concerns, or environmental hazards immediately. Understand that safety, security, and environmental protection are shared responsibilities. Intervene appropriately in cases of observed safety, security, or environmental violations. Qualifications ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE Minimum requirement: Diploma degree in a relevant discipline. Preferred: Bachelor’s degree in business administration or any related field. Knowledge Basic knowledge of customer service principles and best practices. General understanding of ticketing systems and customer-facing devices. Basic familiarity with computer tools and digital interfaces. Experience 0-3 years of experience in customer service, retail, hospitality, or frontline service roles is preferred. Experience in cash handling or public-facing environments is an advantage. Desired Behaviors & Experiences Calm Under Pressure: Maintains composure and professionalism in challenging situations. Team Collaboration: Works effectively with colleagues to support seamless operations. Customer Orientation: Demonstrates strong commitment to passenger satisfaction. Communication Skills: Provides clear and respectful verbal communication in all situations. Attention to Detail: Ensures accuracy in transactions, records, and procedures. System Awareness: Shows comfort using ticketing devices and customer service tools. Problem Solving: Identifies issues and takes appropriate steps to resolve or escalate them. Professional Conduct: Adheres strictly to rules, procedures, and company policies. Flexibility: Willing to work shift patterns, weekends, and holidays as per roster. Respectful Interaction: Builds cooperative relationships with internal and external stakeholders. Show more

Scholar's International Language School is seeking a committed and experienced English Language Teacher (Y8-11). This is an excellent opportunity for a passionate English Language Teacher to engage and inspire students in a supportive learning environment. Requirements Bachelor's degree in English, English Education, or a related field. Relevant teaching qualification or certification preferred. Excellent communication skills with the ability to build positive relationships with students, parents, and colleagues. Enthusiastic and committed to creating an engaging and supportive learning environment Safeguarding Statement: Safeguarding and promoting the welfare of students is our highest priority. All appointments are subject to background and reference checks. Benefits Tuition Discount for Dependents Medical Insurance for Self Transportation to a meeting point Show more

Company Description Sutherland specializes in leveraging artificial intelligence, automation, cloud engineering, and advanced analytics to help global brands achieve success. Known for its leadership in digital engineering services, Sutherland powers business transformation and innovation through market-leading technologies and process excellence. With extensive experience and a rich portfolio of patents, including numerous AI-based inventions, the company provides scalable digital solutions and optimized operations. Sutherland is dedicated to driving digital transformation, enhancing customer experiences, and delivering cutting-edge solutions tailored to each organization's needs. Job Description About the Role: We are looking for friendly, confident, and customer-focused individuals to join our team as Customer Service Specialists. In this role, you will assist customers, resolve issues, and ensure every interaction ends on a positive and professional note. What you’ll be doing: Answering customer questions and providing timely support Resolving issues in a calm, professional, and friendly manner Communicating clearly and confidently over the phone and via email Making customers feel heard, valued, and supported Working closely with your team to deliver excellent service This is a full-time, on-site role based in Cairo for a Call Center Representative. The successful candidate will handle customer inquiries, resolve issues efficiently, and ensure a high level of customer satisfaction. Daily responsibilities include responding to customer calls and emails, providing effective solutions, and maintaining accurate records of interactions. We support a variety of accounts across different industries, including hospitality, airlines, educational platforms, telecommunications, and subscription-based entertainment channels. This variety offers exposure to different customer service environments and enhances your experience across multiple sectors. Building strong relationships with customers and contributing to a positive, professional team environment are key aspects of this role. Qualifications Ability to handle customer complaints professionally and provide empathetic support English level B2-C1. Flexibility with night and overnight shifts. Prior experience in a call center is advantageous but not mandatory. Additional Information All your information will be kept confidential according to EEO guidelines. Show more

We are looking for a.Net Developer with experience in building high-performing, scalable, enterprise-grade applications, who will be part of a talented software team that works on mission-critical applications and responsible for the below tasks; Analyze system requirements and prioritize tasks Write clean, testable code using .NET programming languages Develop technical specifications and architecture Test and debug various .NET applications Review and refactor code Deploy fully functional applications Upgrade existing programs Support junior developers' work Document development and operational procedures Requirements University degree in computer science, Engineering or relevant field 5 to 7 years' experience in .NET development Work experience as a .NET Developer Proficiency in building web-based applications Knowledge of SQL Server, NO SQL Knowledge of HTML5, CSS3, JQUERY, JavaScript Knowledge of Angular 2+ Knowledge of .Net Core Familiarity with agile environments Troubleshooting abilities Good communication skills In-depth knowledge of at least one of the .NET languages Show more