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Company Description Rehana Hotels is a hospitality group known for delivering comfortable stays and attentive service to guests from around the world. The company focuses on creating welcoming environments where guests can relax and enjoy their travel experience. Team members are encouraged to provide professional, reliable service while maintaining a friendly and respectful atmosphere. Rehana Hotels values collaboration, integrity, and continuous improvement in all aspects of hotel operations. The organization offers opportunities for growth and development for individuals committed to hospitality excellence. Role Description The Front Desk Manager is a full-time, on-site role based in Sharm El Sheikh. This role is responsible for overseeing all front desk operations, including check-in and check-out procedures, guest inquiries, and reservation management. The Front Desk Manager ensures that front desk team members deliver consistent, high-quality customer service and maintain accurate records and reports. Daily tasks include supervising staff schedules, handling guest concerns, coordinating with housekeeping and other departments, and monitoring front office standards and procedures. The role also involves training front desk team members, maintaining communication channels, and supporting the overall guest experience from arrival to departure. Qualifications Ability to manage and improve Customer Satisfaction and deliver high-quality Customer Service. Experience with Receptionist Duties, including check-in/check-out, guest inquiries, and handling front desk processes. Strong Communication skills, both verbal and written, to interact effectively with guests and team members. Proficiency in managing Reservations, including booking, modifications, and coordination with relevant departments. Previous experience in hotel front office or hospitality management, preferably in a supervisory or managerial role. Strong organizational and problem-solving skills, with attention to detail and accuracy in documentation. Ability to lead, coach, and motivate a diverse team in a fast-paced environment. Comfort with hotel management systems and basic computer applications. Fluency in English; additional languages are an advantage. Relevant education in hospitality management or a related field is preferred. Show more

Additional Information Job Number 26129703 Job Category Rooms & Guest Services Operations Location 1113 Corniche El Nil, Cairo 11221, EgyptVIEW ON MAP Schedule Full Time Located Remotely? N Position Type Non-Management Position Summary Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time. Preferred Qualifications Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Show more

JOB TITLE MEP Facility Engineer | MAF Retail | Hypermarket Egypt ROLE SUMMARY The MEP Facility Engineer is responsible for maintaining the functionality and condition of the CFC/ MFC equipment and machinery while following the set health and safety guidelines. ROLE PROFILE Perform maintenance and repairs on electrical, mechanical, plumbing, and HVAC systems to ensure continuous store operations. Conduct inspections and repairs of alarm systems, pest control measures, and general civil maintenance tasks as needed. Apply knowledge of electro-mechanical systems, including 3-phase equipment up to 480V, to troubleshoot and resolve technical issues. Follow operational procedures and safety standards to ensure consistent and controlled maintenance practices. Provide mentorship and support for team development, including identifying training needs and facilitating on-the-job training. Monitor and manage maintenance budgets, ensuring cost-effective operations and contributing to annual budget planning. Collaborate with Human Capital to ensure adequate staffing and support for maintenance operations. Demonstrate a problem-solving mindset and familiarity with PLC-based systems (preferred) to enhance maintenance efficiency. REQUIREMENTS Hold a Bachelor’s Degree in Mechanical or Electrical Engineering. Have 2 years Plus of experience in a similar facility management or maintenance role. Demonstrate strong organizational and multitasking abilities, with attention to detail and consistency in preventive maintenance. Show responsiveness in handling repairs and ensuring the functionality and availability of store equipment and assets. Possess excellent listening skills and the ability to adapt effectively in a multicultural work environment. Maintain high standards in asset condition monitoring and contribute to operational efficiency through reliable maintenance practices. WHAT WE OFFER At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model. Show more

الشركة تعمل في مجال : المهام المطلوبة: ترويج وبيع منتجات الشركه الي العملاء الحاليين تسجيل المعاملات البيعيه في السجلات التي تحددها الشركه . جذب العملاء الجدد للتعامل مع الشركه وفقا للسياسات التي تحددها. تحقيق الاهداف البيعية المطلوبة. التجهيز والإعداد المسبق لأي أوراق أو مستندات قد يحتاج إليها العميل لإجراء الاتفاقات وإبرام العقود. شرح تفصيلي لكافة منتجات وخدمات الشركة العامل بها، وتشجيع العملاء على اقتنائها. الاهتمام بمشاكل العملاء والمساعدة في حلها، ونقل الشكاوى والاقتراحات إلى إدارة الشركة. بناء العلاقات والتواصل الدائم مع العملاء الحاليين والمحتملين. إعداد خطط عمل واضحة (يومية/أسبوعية/شهرية) وإجراء التحسينات الدورية عليها.

المهام والمسؤوليات: استقبال الزوار والعملاء والترحيب بهم بطريقة لائقة. الرد على المكالمات الهاتفية وتحويلها للإدارات المعنية. تقديم معلومات دقيقة عن المنتجات أو الخدمات. التعامل مع استفسارات وشكاوى العملاء ومتابعتها حتى يتم حلها. تنسيق المواعيد والاجتماعات عند الحاجة. تسجيل بيانات العملاء والحفاظ على سرية المعلومات.\ المهارات المطلوبة: مهارات تواصل ممتازة (شفوية وكتابية). حسن المظهر واللباقة في التعامل. إجادة استخدام برامج الكمبيوتر الأساسية (Word, Excel, Outlook). القدرة على التعامل مع ضغوط العمل. تنظيم عالي والانتباه للتفاصيل. يفضل خبرة سابقة في مجال الاستقبال أو خدمة العملاء. دعم الفريق الإداري بأعمال مثل الطباعة أو ترتيب الملفات. متابعة البريد الإلكتروني والرد عليه في الوقت المناسب.