اعثر على وظيفتك القادمة

About Bosta: Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience together to provide a one-stop shop for delivery solutions. We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system. About the Role: We’re hiring a QA Automation Engineer to build and maintain automated tests for web, mobile, and APIs. You’ll design test cases, run functional and non-functional tests, report and re-test bugs, and help keep releases on time and high quality. You’ll take part in code reviews, partner with Engineering, Product, Design, and Ops in Agile planning, and define clear acceptance criteria. You’ll also mentor junior teammates and continuously improve our QA tools and processes. Job Code: 2025TECH-191 Job Responsibilities: Participate in code reviews and provide feedback to ensure that code quality meets high standards Design, develop, and execute automated tests, ensuring comprehensive software quality and coverage Maintain and improve automation frameworks, collaborating with the development team to identify and resolve defects efficiently Design and develop test cases for software products and websites to verify product functionality according to users’ requirements Perform all testing activities, including bug reporting and retesting, root-cause analysis, regression testing, and acceptance testing Execute functional and non-functional testing for Web, REST API, and Mobile applications Work in an agile environment with different teams (Development, Product, Operations, and Design) to assure QA coverage Attend planning meetings, provide feedback on user stories, and create acceptance criteria and test cases Assess the status of releases and help make sure that releases go out on time and with the highest quality Provide technical leadership and mentorship to junior team members Continuously improve testing processes and methodologies, and advocate for best practices Job Qualifications: A bachelor’s degree with a concentration in computer science or related fields is preferred 2-4 years of relative experience in software testing Experience with MongoDB, SQL Server, MySQL, or RabbitMQ is a plus Familiarity with performance testing tools, Loadrunner, and JMeter is a plus Hands-on automation testing tools such as Cypress, Selenium, and JavaScript are a MUST Ability to analyze development algorithms for test case design Solid understanding of the software development life cycle Experience with API testing The candidate should possess solid communication and interpersonal skills and should be comfortable working in a very dynamic and collaborative work environment Excellent Problem-solving skills Excellent leadership skills We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Show more

Who we are? - onebank was established in 2020 as the company responsible for launching the 1st digital native bank in Egypt. The digital bank aims to create innovative solutions tailored to serve the needs of the banking customers in Egypt. -Our main goal is to create a positive customer experience through the differentiated journey that our customers live while using the digital bank. -Our Drive: We use our drive and commitment to energies, engage and inspire others, upholding the highest standards of work ethic, honesty and morality. JOB PURPOSE The Customer Experience Advisor is a pioneering team member of the team responsible for supporting the First Digital Bank in Egypt. It is the first and only point of support for our pioneering customers across all channels (inbound/outbound calls, email, live chat, and social media). Customer Experience Advisor will be the primary advocate, problem-solver, and technical point of contact, responsible for ensuring every customer interaction is a seamless, professional, and world-class digital banking experience. This role requires deep product knowledge, system savviness, and a strong capability for technical support and troubleshooting to deliver accurate, first-time resolutions that uphold our standard of innovation and excellence. JOB DUTIES AND RESPONSIBILITIES Problem Resolution and Troubleshooting: Serve as the frontline expert for all digital platform. Identify, diagnose, and resolve End to End cases related to mobile app, banking features, transaction errors, and system access with efficiency and clarity. First-Time Resolution Champion: Handle all customer requests, complaints, and inquiries professionally, striving for maximum First Contact Resolution (FCR) by leveraging all available tools and applications. Service Quality & KPI Achievement: Consistently meet and exceed defined performance KPIs, focusing on service excellence, including Net Promoter Score (NPS) and other key quality metrics. Information & Incident Management: Provide accurate and timely information. Fully investigate customer inquiries to ensure all incidents and problems are resolved efficiently and within agreed Service Level Agreements (SLAs). Brand Advocacy & Digital Savviness: Act as a proud advocate of the bank, protecting its reputation by adhering to the official Brand Tone of Voice and demonstrating a deep understanding of digital communication and trends. Continuous Improvement: Proactively provide feedback and suggestions based on customer interactions to develop and improve the overall digital customer experience. Stakeholder Collaboration: Effectively interact with internal teams (e.g., Technology, operation, business) where necessary to assist with efficient and comprehensive query or complaint resolution. Perform other related duties or tasks as defined by the supervisor or resulting from evolving organizational needs and assigned agendas. MINIMUM QUALIFICATIONS/EDUCATION/EXPERIENCE Bachelor’s degree or equivalent. Strong command of English (written and verbal). Banking/Financial Services knowledge is a significant advantage. Fresh graduate or maximum 2 years of relevant work experience. Preferable: Experience in a modern digital contact center environment Show more

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation. We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model. For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes. Sutherland Digital Outcomes. Job Description Responsible for maintaining and auditing site physical security controls, including access control, CCTV, alarms, key management, Server room security, security training, and compliance audits. Investigates security failures, manages remediation and testing, and ensures adherence to physical security policies and standards. Key Responsibilities: Access & System Management: Audit and maintain physical access controls, CCTV retention/quality, alarm systems, PIN lifecycles, and key/material tracking. Compliance & Auditing: Conduct regular pre-audits against internal and client security standards (including server room and MDF access), prepare audit files, and support internal/external audit processes. Security Training & Oversight: Support the Security Manager in ensuring personnel, site keyholders, and guarding staff complete required security and safety training on schedule. Incident & Risk Remediation: Investigate physical security failures, oversee system testing, validate SLA response times, and implement corrective actions. Reporting & Administration: Generate daily and monthly security/safety reports, participate in annual policy reviews, and handle confidential information with strict discretion. Qualifications Knowledge and skills (Essential). Must be an intelligent, articulate and persuasive field leader who can serve as an effective Lead. Should understand in general compliance, auditing, and risk management. Must have general working knowledge audits and compliance. Must have a general understanding of information technology and information security as well. Educational / Professional Qualifications (essentials/desired) Bachelor’s degree, preferably in compliance or security field 2-3 years experience security & safety industries (preferably IT & ITES) General understanding of information technology and information security as well Fluent in English and Excellent in communication skills is a must; Experience of working in a diverse and fast pace multinational environment will be treated as an advantage Advanced and independent user of MS Office applications-mainly Excel Previous security and administrative experience is ideal. Excellent organizational skills Additional Information Competencies Professionalism: Knowledge of security management, combined with background in compliance. Shows persistence when faced with difficult problems or challenges; Remains calm in stressful situations; Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Teamwork: Works collaboratively with colleagues to achieve organizational goals; Is willing to learn from others; Places team agenda before personal agenda; Supports and acts in accordance with final group decision. Planning and Organizing: Develops clear goals that are consistent with agreed strategies; Identifies priority activities and assignments; Adjusts priorities where necessary; Foresees risks and allows for contingencies when planning; Meets timeline for delivery of products or services Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; Keeps Managers informed of progress or setbacks in projects; Show more

Job Description: Assists in determining the suitability of donors to undergo plasmapheresis prior to venipuncture. Responds to and assists with handling donor reactions in accordance with guidelines - Monitors donor and equipment to ensure health of donors and quality of product. Sets up, disconnects and operates the automated plasmapheresis machines including response and evaluation of all autopheresis troubleshooting displays, documentation of exceptions, etc. Ensures the proper calibration and maintenance of autopheresis machines and associated equipment. - May be trained to repair plasma equipment. Disconnects and disposes of all contaminated disposable equipment. Ensures proper cleaning of equipment and work area between donors. Maintains accurate and thorough documentation of production records. Ensures donor confidentiality. Builds rapport with donors to ensure overall customer satisfaction with the center to support long-term donation. Learns and maintains thorough familiarity and compliance with all local competent authority regulations. Standard Operating Procedure Manual, Current Good Manufacturing Practice (cGMP) and internal company procedures. Reports all unsafe working situations or conditions to area lead, supervisor or manager. Job Requirements: Nurse or Health Technical Institute graduate or equivalent. 1 years of clinical experience. Experience with plasma or whole blood, and with cGMP regulated environment preferred. Written and spoken English and Arabic. Show more

Job Information AttributeDetailDepartmentHuman Resources Reports ToFactory Manager / Executive Management LocationBelbeis Industrial City, Sharqia, Egypt Employment TypeFull-time Key InterfacesAll Factory Departments, Finance, Production, Quality, Warehouse, Management SupervisesHR / Personnel staff as the function develops About The Company We are a leading Egyptian industrial manufacturer with over 30 years of heritage in the production of electrical wiring harnesses, wires, and cables. Founded in 1994 in Belbeis Industrial City, we have grown to become a trusted supplier to some of Egypt's largest home appliance manufacturers and industrial companies. Our products meet international standards, and we are recognized for our commitment to quality, innovation, and the application of the latest scientific and international inspection systems. Our clients include major Egyptian companies, and we have built a reputation for excellence in the Egyptian market and beyond. As we continue to grow and strengthen our operations, we are seeking a hands-on HR Manager to establish, lead, and operate our Human Resources function in a developing manufacturing environment. Job Purpose To establish, lead, and operate the Human Resources function in a developing manufacturing environment, ensuring effective manpower availability, disciplined personnel administration, employee relations, performance support, and compliance with approved HR policies and applicable labor requirements. The role is hands-on and is expected to build a practical HR foundation that can grow with the factory, with particular focus on blue-collar workforce management and factory operations. Key Responsibilities HR Function Ownership & Daily Operations Take day-to-day ownership of the HR function and ensure essential HR activities are executed consistently and professionally. Build basic HR discipline, records, follow-up mechanisms, and reporting required for a growing factory. Prioritize practical operational needs while progressively strengthening the HR function as the organization develops. Coordinate HR activities across recruitment, personnel, employee relations, performance support, and training coordination. Recruitment & Manpower Coordinate manpower requirements with department managers based on approved needs and organizational priorities. Manage recruitment activities for workers, technicians, supervisors, specialists, and managerial positions within the approved hiring process. Source, screen, and coordinate interviews, offers, onboarding, and joining formalities. Develop practical recruitment channels suitable for factory and blue-collar hiring. Track vacancies, hiring lead time, joining rates, early turnover, and recruitment effectiveness. Support manpower planning and identify recurring recruitment or retention problems. Personnel Administration & Employee Records Ensure employee files, contracts, employment documents, and personnel records are complete, accurate, and properly maintained. Manage attendance, leave, shifts, overtime, and employee-status changes in coordination with relevant departments. Ensure timely and accurate HR inputs required for payroll processing and review discrepancies before submission to Finance/Payroll. Follow probation periods, contract renewals, transfers, promotions, resignations, and terminations according to approved procedures. Ensure personnel transactions and records comply with approved company policies and applicable labor requirements. Factory Workforce & Employee Relations Maintain strong day-to-day presence with factory employees, supervisors, and department managers. Handle employee complaints, workplace concerns, disciplinary matters, and attendance-related issues fairly and consistently. Support management in addressing absenteeism, turnover, behavioral issues, and workforce stability. Promote clear communication between employees, supervisors, and management and escalate significant issues when required. Apply approved disciplinary and grievance procedures with appropriate documentation and confidentiality. Performance Management Coordinate implementation of the approved performance-management cycle across departments. Support managers in setting clear objectives and performance expectations for employees. Track completion of performance reviews and follow up on agreed development or corrective actions. Identify recurring performance issues and provide HR input to management. Training & Employee Development Coordinate training needs with department managers based on operational requirements, performance gaps, and approved development priorities. Maintain training records and follow up on attendance and completion. Coordinate internal and external training arrangements within the approved budget and plan. Support induction and orientation programs for new employees, particularly factory workers and supervisors. Evaluate basic training effectiveness with relevant department managers. HR Policies, Procedures & Compliance Implement and ensure consistent application of approved HR policies, procedures, and authority levels. Identify policy or process gaps and raise them to management with practical recommendations. Maintain required HR documentation and support compliance with applicable Egyptian labor and social-insurance requirements in coordination with relevant specialists or external support when needed. Support internal or external reviews related to HR documentation and employment practices. Maintain confidentiality of employee and company information. HR Reporting & Workforce Indicators Prepare regular HR reports covering headcount, vacancies, recruitment, attendance, overtime, absenteeism, turnover, training, and other agreed workforce indicators. Analyze workforce trends and highlight significant risks or recurring problems to management. Maintain accurate HR data and support management decisions with reliable workforce information. Systems, Restructuring & HR Development Projects Participate in HR restructuring, organizational development, HR system implementation, and process-improvement projects. Provide operational HR input and factory workforce requirements during the design or redesign of HR processes and systems. Support testing and implementation of approved HR systems, controls, and process changes. Implement and ensure compliance with approved HR processes and procedures and participate in their review and improvement. Identify operational HR gaps and provide feedback on the effectiveness of implemented systems and processes. HR Team Development Support the gradual development of the HR team as the factory grows. Define clear day-to-day responsibilities for HR/Personnel team members within the approved organization structure. Coach and monitor junior HR staff and promote disciplined, service-oriented HR practices. Critical Role Boundary The HR Manager owns the day-to-day HR function and implementation of approved HR systems, policies, and processes. The role participates in restructuring, organization design, major process redesign, and transformation projects by providing HR and workforce input; it is not expected to independently act as the organizational restructuring consultant or system architect. The role is expected to remain hands-on. In the current stage, the HR Manager may directly handle several HR activities that would normally be separated into specialist roles in a larger organization. Candidate Profile / Hiring Benchmark RequirementDetailEducationBachelor's degree in Human Resources, Business Administration, Commerce, Law, or a related field.ExperienceApproximately 5–7 years of progressive HR experience, preferably including at least 3 years in a manufacturing/factory environment. Target LevelStrong HR Supervisor, Senior HR Generalist, or early-stage HR Manager ready to take ownership of a full HR function. Factory ExperienceProven exposure to blue-collar employees, production workers, technicians, shifts, attendance, overtime, employee relations, and factory recruitment. HR BreadthPractical exposure to recruitment, personnel administration, employee relations, performance management, training coordination, and HR reporting. KnowledgeWorking knowledge of Egyptian labor and social-insurance requirements relevant to factory employment.SystemsGood Excel skills and practical experience with HRIS, attendance, or payroll-related systems is preferred. PersonalityHands-on, organized, fair, approachable but firm, able to work with workers and managers, capable of handling pressure and conflict without unnecessary escalation, and willing to build the function rather than wait for a large HR team. Core KPIs Time to Fill / Hiring Lead Time Vacancy Closure Rate % New-Hire Joining & Early Retention % Employee Turnover % Absenteeism Rate % Attendance & Personnel Data Accuracy % Payroll Input Accuracy & Timeliness % Employee File / Documentation Compliance % Performance Review Completion % Training Plan Completion % HR Request / Employee Case Closure Timeliness HR Reporting Accuracy & Timeliness Why Join Us? 30-Year Industry Leader — Be part of a well-established Egyptian industrial entity with a strong reputation for quality and innovation. Build & Shape the Function — Play a pivotal role in establishing and developing the HR function in a growing manufacturing environment. Hands-On Impact — Your work will directly influence workforce stability, employee relations, and operational success. Collaborative Culture — Work in a team-oriented environment built on integrity, open communication, and a shared passion for excellence. Competitive Package — A performance-based salary and benefits package commensurate with experience and qualifications. Show more

The Field of Physical Therapy is looking to recruit academic staff in the departments mentioned above. As an academic staff member, you will be expected to teach 4 working days per week including the research day off in the related department and provide academic advising to students. Research is a key objective at Galala University, so you will be expected to carry out high-quality research and scientific collaboration in Physical Therapy that leads to international publications in venues of high standards, and to apply for research grants to generate income and support for the research. As part of GU strategy, Physical Therapy Field at Galala University seeks to appoint highly motivated academic staff for a full-time and part-time positions in three departments. Qualifications PhD in Physical Therapy in the requires specializations. At least 3-year teaching experience in higher education after PhD A strong track record of research. Proven high-quality communication skills in English, both written and oral. Teaching and/or research awards (e.g., best paper awards). Membership of professional bodies. A strong track record of professional and community services locally and globally. Applicant must have a doctorate degree (PhD) in Physical Therapy from an Egyptian or foreign university equivalent to the Supreme Council of Universities. Responsibilities The duties and responsibilities include but are not limited to the following: you will be expected to teach 4 working days per week including the research day off. Delivering lectures and associated lab sessions. Conducts different interactive teaching methods. Contributes to the development of the curriculum, professional, educational quality assurance (QA), and research profile of the university. Supervises students’ projects, dissertations, and/or placements as appropriate. Supporting and promoting the field and departmental missions centered on excellence in teaching and learning through quality instruction and curriculum development. Participating in faculty committees, departmental meetings, research, and community service. Developing of syllabi for relevant courses and co-curriculum activities. Contributing to the improvement of the quality of instruction by utilizing innovative and interactive methodologies, techniques, and delivery methods. Providing students with frequent and timely assessment and clear feedback regarding academic performance Holding regular office hours. Participating in foundational activities and duties relevant to the mentioned specialties mentioned above program/Faculty of Physical Therapy Performing other duties as assigned. “Field will state their points as per each job requirements” Requirements – Interested applicants are invited to submit the documents listed below through the application with an updated photo (PDF format): Curriculum Vitae Teaching Statement Research Statement (describe current research agenda) Letter of reference (two letters of references, at least one of which should speak about the candidate’s teaching and research abilities. Show more