مدير عمليات - (Operations Manager (Delivery & Last Mile
العز هيرو EL EZZ Hero Logistics
📍 المقطم, القاهرة💼 دوام كامل
مدير تشغيل للعمل بشركة العز إكسبريس في مجال الديليفري والخدمات اللوجستية. يشترط وجود خبرة سابقة فعلية في مجال Delivery & Last Mile Operations وإدارة فرق المناديب والمشرفين. المهام والمسؤوليات: • إدارة ومتابعة عمليات التشغيل اليومية. • إدارة المشرفين وفرق المناديب ومتابعة أدائهم. • متابعة نسب الحضور والتغطية والإنتاجية وتحقيق الـ KPIs. • توزيع فرق العمل طبقًا لاحتياجات التشغيل. • حل المشكلات التشغيلية بشكل سريع وفعال. • إعداد تقارير دورية عن أداء التشغيل. • العمل على تحسين جودة الخدمة وتحقيق المستهدفات. المتطلبات: • خبرة سابقة في شركات الديليفري أو التوصيل أو الخدمات اللوجستية شرط أساسي. • خبرة في إدارة فرق العمل. • شخصية قيادية والقدرة على اتخاذ القرار وحل المشكلات. • إجادة Excel وإعداد التقارير. • القدرة على العمل تحت ضغط.
Job Summary:
Responsible for daily accounting operations, transaction recording, account follow-up, and supporting the finance team.
Key Responsibilities:
Record daily accounting transactions.
Prepare accounting entries and supporting documents.
Follow up daily account balances and financial movements.
Assist in bank and supplier reconciliations.
Support accounts payable and receivable activities.
Maintain organized financial documentation.
Prepare daily and monthly accounting reports.
Required Qualifications:
Bachelor's degree in Accounting or Finance.
2-3 years of experience.
Good understanding of accounting principles.
Good Excel skills.
High attention to detail.
KPIs:
Accuracy of daily transactions.
Timely recording.
Documentation accuracy.
Reconciliation support quality.
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Key Responsibilities
Process and calculate travel agent commissions based on booking and sales data.
Review commission statements and ensure accuracy of payments and deductions.
Reconcile agent accounts, invoices, and commission balances.
Investigate and resolve discrepancies between booking, payment, and commission records.
Maintain accurate accounting records and supporting documentation.
Assist with accounts payable/receivable activities and month-end reconciliations.
Prepare commission reports and basic financial analysis for management.
Coordinate with travel agents, sales teams, and internal finance teams to resolve payment-related queries.
Ensure transactions are processed in line with company policies and accounting procedures.
Requirements
1–2 years of accounting or finance experience.
Bachelor’s degree in Accounting, Finance, or a related field.
Fluent English (both written and verbal)
Strong Excel skills and attention to detail.
Good numerical and analytical skills.
Ability to work with large volumes of transactions accurately.
Experience in travel, hospitality, or commission-based environments is a plus.
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خرجين فقط
القاهره والجيزه فقط
For Cairo Residents
Job Description:
*Identify & approach prospects using referrals from local community, personal contacts, established professional network, and leads or prospects provided
* Achieve targets through set KPIs and objectives
* Determine clients' particular protection needs and financial situation by scheduling face to face appointments
*Provide positive impact to clients by determining their evolving financial & protection needs during their lifetime, these include insurance, savings, and retirement plans
* Identify potential cross-selling opportunities of new products
* Ensure consistent multi-equipment protection solutions consisting of Life, Health, and General insurance products to clients
* Maintain full compliance of department to standards and reactivity/contribution to all compliance processes
* Advance product knowledge through regular training and on the job learning.
* Maintain knowledge on all competitor products and services and analyze all advantages and disadvantages for various products
* Document and maintain all records of sales activities and provide updates as required.
* Ensure renewals are being met in time and that their reports are being delivered to the management
Qualifications:
* Bachelor's degree in a relevant field.
* Fresh graduated.
* 0-2 years of experience
* Insurance Knowledge is preferable.
* Ability to handle angry customers
* Strong interpersonal and communication skills: excellent written and verbal communication skills.
* Strong desire to help clients grow and protect their financial future.
* Meeting sales goals.
Benefits:
*Basic salary
*Commission
*Bonus
*Medical Insurance
*Social Insurance
*Life Insurance
*mobile allowance
*Industry
Insurance
*Employment Type
Full-time
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