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Job Purpose Responsible for the safety, availability, and comfort of the track by ensuring the reliability of maintenance operations. Manage technicians and operators under his responsibility. Responsibilities/Duties Profil de candidat recherché : Track Maintenance & Technical Oversight Ensure the long-term reliability, safety, and sustainability of the LRT network’s track and workshop installations. Maintain railway safety standards and ensure sustainability of installations. Oversee the technical execution of corrective and cyclical maintenance activities. Monitor and assess track conditions, including analyzing inspection reports. Oversee the completion of maintenance projects and track inspections. Ensure proper logistics and resource availability for maintenance worksites. Conduct inventory checks for online stock and equipment during night shifts. Ensure continuity of service across maintenance operations. Team Leadership & Workforce Management Manage technicians and operators under direct responsibility. Plan, organize, supervise, and adjust team activities as needed. Contribute to the training, coaching, and development of team members. Assist in managing the transition and coordination of maintenance activities between night and day shifts. Enforce safety instructions on site to ensure the wellbeing of all staff. Safety & Compliance Ensure compliance with company policies, procedures, and safety regulations. Promote and enforce safety culture during all maintenance activities. Ensure all maintenance works are executed in alignment with safety-critical procedures. Manage emergency interventions efficiently when required. Communication & Stakeholder Coordination Facilitate effective communication with internal and external stakeholders. Align work execution with the company’s strategic objectives and operational requirements. Provide updates and support to the Track Manager as required. Planning, Reporting & Economic Management Plan, organize, and oversee maintenance activities based on operational needs. Monitor and manage the economic impact and cost-efficiency of maintenance operations. Support continuous improvement initiatives and ensure proper documentation. Complete assignments independently within established procedures and expected timelines. Additional Responsibilities Perform other duties as assigned by the Track Manager. Maintain high professionalism, positive attitude, and strong service orientation under pressure. Safety Responsibilities Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role. Comply with the requirements of RDMC RQHSE Policy and Safety Management System. Be mindful that Safety, Security, and Environmental protection are everyone’s responsibility. All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations. Qualifications ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE Degree in Mechanical or Civil Engineering. Knowledge Know the technology of the Metro track. Know the constraints related to the operation of the lines. Know Track Maintenance. Know distressing process. Knowing how to manage an emergency intervention. Know how to read and interpret readings from measuring vehicles. Know the methods of site planning. Knowing how to ensure the conduct of work on operated and unoperated track. Know how to use CMMS software. Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers. Excellent computer proficiency (MS Office – Word, Excel and Outlook). Experience 3-5 years’ relevant experience in track maintenance. Experience in the change management culture. Desired Behaviors & Experiences Strong understanding of track infrastructure. Effective management abilities. Skilled in communicating at all organizational levels. Capable of supervision and operational control. Strong problem-solving and process mapping skills. Possesses analytical and critical thinking abilities. Proficient in negotiation and decision-making. Self-driven and enthusiastic approach. Strong numerical aptitude. Capable of handling complexity. Excellent verbal and written communication skills in English; fluency in spoken and written Arabic. Attentive to detail. Show more

Job Duties & Responsibilities: Responsible for the operation and maintenance of the network. Identification and isolation of faults of transformers, cables and dispensers. Fixing network faults Providing technical advice regarding aspects of work. Making the necessary maneuvers for the electric current to continue. Monitor the network voltage and loads. Review the previews and assignments required by the assays. Establish preventive schedules to perform maintenance operations on tools, machines and equipment to ensure that they continue to operate at the highest level. Monitor the performance, operation and maintenance of various installations and equipment. Monitor and review maintenance schedules. Follow up with other departments to ensure equipment performance and maintenance. Monitor the results of maintenance programs. Job Skills & Qualifications: Juniors/Associate/Seniors bachelor's degree in electrical Engineer / electrical Power / Renewable energy or related fields Technical Reporting Skills. MS office skills Communication Skills Ability to work under pressure at any of the company sites. Show more

Company Description Novotel Cairo Airport hotel is a 4-star hotel located just 5 minutes from the airport and 22 KM from downtown Cairo. The hotel offers a beautiful balance of convenience and comfort with modern soundproofed rooms, a courtyard, pool, and all-day dining options. Job Description The Guest Relation Supervisor is responsible for ensuring exceptional guest experiences at Novotel Cairo Airport. This role involves leading the guest relations team, addressing guest inquiries and concerns, and maintaining high service standards throughout the hotel. Key Responsibilities Team Leadership: Supervise and train the guest relations team to provide outstanding service to all guests. Guest Interaction: Engage with guests upon arrival and throughout their stay to ensure satisfaction and address any issues. Feedback Management: Collect and analyze guest feedback to improve services and address concerns proactively. Coordination: Collaborate with other departments to ensure seamless service delivery and guest satisfaction. VIP Services: Manage special arrangements for VIP guests, including personalized services and amenities. Reporting: Maintain records of guest interactions and prepare reports for management. Qualifications Bachelor’s degree in Hospitality Management or a related field. Previous experience in a guest relations or customer service role, preferably in hospitality. Strong leadership and team management skills. Excellent communication and interpersonal skills. Proficiency in multiple languages is a plus. Additional Information Fast-paced hotel restaurant environment. Standing for extended periods. May be exposed to varying temperatures and noise levels. Show more

Job Purpose The Fraud Controller is responsible for providing a high level of customer service to all passengers while carrying out revenue protection, crowd control, and operational support duties. The role includes providing assistance and information to customers, supporting bus replacement services, reporting faults on stations and trains, and ensuring compliance with revenue protection procedures and operational standards. Responsibilities/Duties Profil de candidat recherché : Fraud Awareness, Revenue Protection & Cash Handling Conduct undercover journeys on trains to identify and address revenue protection issues, vandalism, anti-social behavior, and non-compliance with the Rules of Carriage, including restrictions related to smoking, eating, and designated train sections. Follow revenue protection procedures, rules, and associated by-laws applicable to staff and passengers. Carry out ticket inspection activities on trains and in stations using Portable Checking and Vending Machines capable of reading, analyzing, and determining ticket validity. Issue penalty fares to passengers traveling without a valid ticket, attempting to evade the correct fare, or violating applicable by-laws. Participate in fraud-prevention awareness activities and campaigns. Communicate tariff changes and revenue-related updates to passengers and relevant departments. Return PVs (violation reports) and receipts at the end of each shift. Ensure proper and compliant use of the cash register during shifts. Complete required forms documenting payments, issued receipts, and total amounts generated. Report any cancellations or modifications related to payments or claim receipts to the hierarchy. Remain accountable for cash handling activities during assigned duties. Operations Support & Customer Service Provide a high standard of customer service and proactive passenger information. Explain the operation of fare machines, elevators, and other station equipment to passengers when required. Provide mobility assistance to passengers when required. Support colleagues and operations teams during degraded operations and emergency scenarios. Assist in crowd management activities and minimize queuing at station gate lines. Report faults, operational irregularities, and issues related to non-compliance with operational procedures and standards. Participate in operational training sessions and exercises as required. Safety, Security & Incident Reporting Apply a positive safety culture within trains and stations. Control and address violations identified during patrols in accordance with company procedures. Report serious offenses, incidents, and operational concerns promptly to the supervisor. Report potential safety hazards and take appropriate action when required. Follow instructions and guidance provided by supervisors and management. Carry out any additional duties or assignments delegated by superiors. Safety Responsibilities Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role. Comply with the requirements of RDMC RQHSE Policy and Safety Management System. Be mindful that Safety, Security, and Environmental protection are everyone’s responsibility. All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations. Qualifications ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE Bachelor’s degree in commerce, Accounting, Finance, or related field. Proficiency in Arabic; basic English communication skills are preferred. Knowledge Knowledge of revenue protection procedures and customer service practices. Basic knowledge of ticket inspection systems and cash handling procedures. Good communication and interpersonal skills. Experience 0-3 years of experience in customer service, transport operations, security, or revenue protection activities. Desired Behaviors & Experiences Customer Focus: Delivers professional and courteous service to passengers while maintaining operational standards. Operational Discipline: Follows procedures, policies, and operational instructions accurately and consistently. Safety Commitment: Promotes safe working practices and actively reports safety or security concerns. Integrity & Accountability: Handles revenue protection and cash-related responsibilities with honesty and professionalism. Teamwork: Cooperates effectively with colleagues and supports operational requirements during normal and emergency situations. Show more

CODE81 is an agile, AI-driven technology and consulting company specializing in digital transformation solutions. Established in 2023 as part of the Ghobash Group, the company delivers innovative services across Data & AI, application development, automation, and cloud technologies, helping organizations accelerate growth and achieve measurable business outcomes. Job Description Develop, maintain, and enhance web applications using C#, .NET / .NET Core, and ASP.NET Core. Design and develop RESTful APIs and backend services. Write clean, scalable, maintainable, and high-quality code. Work with SQL Server and relational databases, including database design, queries, stored procedures, and optimization. Integrate applications with internal and external systems and third-party APIs. Perform unit testing, debugging, and troubleshooting to ensure application quality. Participate in code reviews and follow development best practices and coding standards. Collaborate with Business Analysts, Frontend Developers, QA Engineers, DevOps, and other stakeholders. Analyze technical requirements and contribute to solution design and architecture. Monitor and improve application performance, scalability, and security. Maintain technical documentation and contribute to continuous improvement initiatives. Qualifications Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field. 0-1 years of experience in .NET development. Strong proficiency in C# and .NET / .NET Core. Good experience with ASP.NET Core and Web API. Strong knowledge of SQL Server and relational databases. Experience with Entity Framework / Entity Framework Core. Good understanding of Object-Oriented Programming (OOP), SOLID principles, and design patterns. Experience with Git and source control systems. Familiarity with Agile/Scrum methodologies. Strong analytical and problem-solving skills. Good communication and teamwork skills. Additional Information All your information will be kept confidential according to EEO guidelines. Show more

Deliver a premium customer experience aligned with Vespa brand standards Engage customers, identify needs, and recommend suitable solutions Actively pursue and follow up on sales opportunities to closure. Conduct product presentations and coordinate test rides Maintain accurate and up-to-date records of sales activities, prospects, and customer data. Support sales closure and achieve monthly targets Maintain accurate CRM updates and follow-ups Participate in brand activations and events Build long-term customer relationships Requirements 2-4 years of experience in Automotive Sales Luxary brands Strong interest in sales, automotive, or luxury retail Excellent communication and interpersonal skills Presentable, confident, and customer-oriented Fluent in Arabic & English Willingness to work flexible hours and travel (Gouna / Sahel rotations Show more