📢 We're Hiring | Customer Care Delegate Specialist
Location: Downtown, Cairo, Egypt
Limitless Care is looking for a Customer Care Delegate to join our team and ensuring our customers' needs are met with exceptional speed and accuracy.
Role Overview:
You will represent Limitless Care, ensuring our customers' needs are met with exceptional speed and accuracy. Your focus will be on providing high-quality transactional support, resolving immediate issues, and consistently delivering on our brand promise to every member of our community.
Key Responsibilities:
Inquiry Management: Handle daily customer interactions across multiple channels (Phone, Email, Chat) with a focus on First Contact Resolution
Problem Diagnosis: Analyze customer issues to identify root causes and provide tailored solutions.
Data Entry: Update and maintain accurate customer records and interaction logs in the CRM.
Standard Escalations: Recognize when an issue falls outside of standard policy and escalate it to the appropriate department.
Product Knowledge: Maintain up-to-date knowledge of all company products, services, and promotions.
Requirements
Fresh graduates or at least 1 year of experience at TPA
Exceptional communication skills with an empathetic "customer-first" mindset
Ability to work accurately under pressure in a fast-paced environment
Strong organizational skills and experience with CRM tools
A proactive approach to problem-solving
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Advansys is a dynamic solutions provider focused on delivering smart, modular, and sustainable technology solutions that enhance operations, improve customer experiences, and drive business modernization. With over 400 skilled engineers, we serve 100+ enterprise customers across 14 countries. Specialized in a wide array of premium services including Business Automation, Industrial Digitization, Low code Development, Cloud Services, Warehouse Automation & Strategic Outsourcing.
Founded in 2014, Advansys is part of the INTRO Group, a private conglomerate established in 1980 with diverse investments across different business areas, oil and gas, real estate, specialized engineering, financial investment, Food & manufacturing.
Job Description: We are looking for a Junior Java Developer with a focus on Spring Boot, Microservices, and Kubernetes to join our innovative team. The ideal candidate should possess hands-on experience with these technologies and be excited to assist with the design, development, and deployment of scalable applications in a cloud environment. You will work collaboratively with a team of skilled professionals to contribute to the overall success of our backend services.
Requirements
Key Responsibilities:
Develop and maintain Java applications using Spring Boot.
Implement Microservices architecture in the development of applications.
Utilize Kubernetes for container orchestration, ensuring efficient application deployment and scaling.
Collaborate with cross-functional teams to integrate services and maintain seamless application infrastructure.
Participate in code reviews and engage in troubleshooting issues to enhance performance and reliability.
Contribute to the adherence of best practices in development, deployment, and documentation.
Required Skills:
Proficiency in Spring Boot for building scalable Java applications
Understanding of Microservices architecture and its benefits
Familiarity with Kubernetes for managing containerized applications
Strong problem-solving skills with a focus on optimally executing tasks
Experience with version control systems (e.g., Git) and Agile methodologies
Qualifications:
2 years of experience in Java development or in a similar technical role
A solid understanding of backend technologies such as Java and Spring Boot
Basic knowledge of containerization and orchestration technologies, particularly Kubernetes
A strong desire to learn and grow in backend development
If you are passionate about developing innovative backend solutions and eager to tackle challenging projects, we encourage you to apply!
Benefits
Hybrid working model
Social and medical insurance
Transportation
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Company Description
The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.
Job Description
We are seeking a dedicated and vigilant Life Guard to join our team in 6th of October City, Egypt. As a Life Guard, you will play a critical role in ensuring the safety and well-being of our guests at our aquatic facilities. This position requires a proactive, detail-oriented professional who combines strong water safety expertise with exceptional customer service skills. You will be responsible for maintaining a secure environment, responding swiftly to emergencies, and providing reassurance to our guests through your professional presence and expertise.
Monitor pool and beach areas continuously to identify potential hazards and prevent drowning incidents
Maintain current knowledge of first aid, CPR, and water rescue techniques; respond promptly and effectively to emergency situations
Conduct regular safety inspections of aquatic facilities and ensure all safety signage is visible, accurate, and up-to-date
Enforce facility rules and safety regulations in a professional and friendly manner to ensure guest compliance
Perform water rescues and provide emergency medical assistance when necessary
Maintain detailed incident reports and communicate hazardous situations to management in a timely and transparent manner
Collaborate with team members and management to implement and maintain health, safety, and hygiene standards throughout the facility
Assist guests with questions and concerns, providing exceptional customer service while maintaining focus on safety
Demonstrate flexibility by supporting operations across different areas of the facility and assisting with assigned tasks as directed by management
Stay organized and maintain equipment in proper working condition, including rescue tools and safety devices
Qualifications
Education: Vocational college diploma or equivalent qualification
Certifications: Current and valid professional life guard certification; current First Aid and CPR certifications
Experience: Minimum 2 years of related work experience in a life guard or aquatic safety role
Language Skills: Proficient in English and Arabic to communicate effectively with guests and team members
Swimming Proficiency: Advanced swimming ability with demonstrated water rescue and survival skills
Physical Capability: Excellent physical fitness, stamina, and ability to work extended shifts in outdoor and indoor environments
Technical Skills: Proficiency in operating basic life guard equipment and safety devices; ability to use monitoring and communication tools
Core Competencies: Strong attention to detail, situational awareness, decisive decision-making, and ability to remain calm under pressure
Knowledge: Comprehensive understanding of emergency response procedures, water safety protocols, and facility health and safety policies
Soft Skills: Excellent interpersonal and communication abilities; collaborative mindset; empathetic approach to guest interactions; resilience and reliability
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Job Objective
To supervise and coordinate the daily activities of the security guards across all facilities, ensuring full coverage, adherence to security protocols, and prompt response to incidents to protect personnel, assets, and operations of the manufacturing site.
Environment
Internal: Supervising security activities across all shifts (day/night/weekends/holidays).
High-alert operational environment requires strong attention to detail.
Direct interaction with all departments (Production, HR, Engineering, HSE, Administration).
Involvement in emergency drills, safety coordination, and incident investigations
External: Interaction with outsourced security companies.
Coordination with law enforcement, emergency services, and service providers.
Supervising vendor access, contractors, and visitors' compliance with security rules.
Key responsibility
Team Supervision
Supervise the security guards across shifts to ensure proper attendance, discipline, and performance.
Prepare and manage duty rosters to maintain 24/7 coverage of all critical areas.
Conduct daily briefings and communicate instructions from the Security Manager.
Operational Oversight
Ensure all guards are correctly positioned at posts including gates, entrances, and patrol areas.
Perform regular patrols and site inspections to verify that guards are alert and performing their duties.
Support the coordination of emergency responses including evacuation, fire, or medical incidents.
Access Control and Surveillance
Monitor entry and exit logs of personnel, vehicles, and visitors.
Ensure compliance with visitor management procedures.
Verify that guards are properly conducting ID checks, vehicle searches, and access authorizations.
Incident Reporting
Respond to on-site incidents or breaches and report findings to the Security Manager.
Collect statements from guards and witnesses and maintain incident logs.
Support investigations of theft, vandalism, or unauthorized access.
Training and Evaluation
Assist in onboarding new security personnel and provide on-the-job training.
Ensure all guards are familiar with site security SOPs, emergency procedures, and conduct protocols.
Report any misconduct, negligence, or repeated violations by security personnel.
Communication and Liaison
Act as the first point of contact for guard-related issues at all facilities.
Liaise with the CCTV Control Room to verify incidents or suspicious activity.
Coordinate with the HR and Admin teams when needed for conflict resolution or employee access issues.
Academic Experience Required
Diploma degree required (military or police background preferred), bachelor's degree in a related field is preferred.
Basic security training, including first aid and fire safety, is preferred.
Professional Experience Required
+5 years in industrial – corporate or factories security; at least 3 years in a supervisory role.
Computing Skills
Proficiency in Microsoft Office, especially Excel and Word
Personal Skills
Strong leadership and conflict resolution skills.
Familiarity with security KPIs and SOPs.
High attention to detail and sense of responsibility.
Physical fitness and ability to remain alert across long shifts.
Integrity, discipline, and a professional demeanor.
Languages
Arabic
English proficiency is preferred.
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Record and review accounting transactions
Prepare monthly closing reports
Reconcile bank, customer, supplier, and general ledger accounts
Prepare financial statements and management reports
Handle accounts payable and accounts receivable
Support Saudi VAT and tax reporting
Prepare documentation for audits
Maintain accurate accounting records
Support budgeting and cash flow reporting
Requirements
Bachelor's degree in Accounting, Finance, or a related field
At least 4 years of accounting experience
Mandatory experience working with Saudi companies or the Saudi market
Knowledge of Saudi VAT, taxation, and ZATCA requirements
Experience with ERP and accounting systems
Strong Excel skills
Very Good command of English
Accuracy and attention to detail
Candidates without Saudi accounting experience will not be considered.
Benefits
A culture of growth: Many of our leaders started in junior roles — we believe in investing in our people and growing talent from within
Continuous feedback: We don't wait for annual reviews — we believe in real-time coaching and development
Supportive & collaborative vibes: We're all about learning together, cheering each other on, and diving into challenges as a team
A space for every personality: Love socializing? You'll thrive in our lively environment where conversation and connection are key. Prefer quiet focus? We've got dedicated Focus Rooms perfect for deep work
Flexible work options: Enjoy up to 6 Work from Home days per month — balance that works for you
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Job Description
The Job:
You will be a member of the production engineering team at Smart Eye with a focus on automotive products. You will develop code enabling cars to intelligently monitor what's happening inside the cabin in order to improve safety, personalization, security, human/vehicle interactions, and more. You will work closely with your teammates to roll out new AI products and capabilities and pitch in and help wherever your interests and skills fit.
Our team is tasked with tuning, customizing, configuring, building, testing, delivering and supporting targeted versions of our Automotive SDK for vehicle production programs. In addition, we are tasked to adapt our software to customer specific hardware and operating systems.
This is a great opportunity to get state of the art in cabin monitoring systems to production in the automotive industry. If you flourish with building new products that have never existed before, you get excited by creating solutions that take on significant problems. If you like rolling up your sleeves to get things done, then we want to hear from you!
Skills & Requirements
Skills and Technologies:
Must Have
Bachelor’s degree in Computer Science, Software Engineering or equivalent
5+ years of professional C++ programming
Solid experience developing on Linux
Multi-core programming experience
Experience in optimizing code to reduce size, memory/CPU utilization
Ability to support team members in reviewing and completing their tasks
Basic understanding of machine learning and computer vision
Nice to Have
Experience delivering software for automotive production programs including applying ASPICE and ISO 26262 Functional Safety processes to achieve the ASIL requirements
Experience using automated tools for unit testing, performance testing, and static/dynamic code analysis
Experience with CMake, Docker, Git, Gitlab and Jenkins
Programming experience in Python
Experience working in a fast-paced environment with a consistent track record of success at startups
Track record of mentoring junior engineers to improve code quality, productivity, and team effectiveness.
About The Company
Smart Eye is the leading provider of Human Insight AI, technology that understands, supports and predicts human behavior in complex environments. The company is on a mission to bridge the gap between humans and machines for a safe and sustainable future. Supported by Affectiva and iMotions – companies it acquired in 2021 – Smart Eye’s multimodal software and hardware solutions provide unparalleled insight into human behavior.
In automotive, Smart Eye’s driver monitoring systems and interior sensing solutions improve road safety and the mobility experience. The company’s eye tracking technology and iMotions biosensor software platform are also used in behavioral research to enable advanced research in academic and commercial sectors. In media analytics, Affectiva’s Emotion AI provides the world’s largest brands and market researchers with a deeper understanding of how consumers engage with content, products, and services.
Founded in 1999, Smart Eye is a global company headquartered in Sweden, with customers including NASA, Nissan, Boeing, Honeywell, Volvo, GM, BMW, Polestar, Geely, Harvard University, 26 percent of the Fortune Global 500 companies, and over 1,300 research organizations around the world.
Visit www.smarteye.ai for more information.
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