هذه الوظيفة لدى TTEC، في Cairo, Cairo, Egypt، بنظام دوام كامل. تفاصيل الوظيفة والمهارات المعروضة أدناه مأخوذة من إعلان الوظيفة الأصلي.
ملف الشركة
عن الشركة
AIiهذا الملخص مُعد بمساعدة الذكاء الاصطناعي اعتمادًا على المعلومات المتاحة، وقد لا يعكس جميع تفاصيل الشركة.
TTEC appears to provide multilingual customer service and sales support, likely operating in the automotive or B2B sectors.
الوصف الأصلي
عن الوظيفة
Sales Quality Analyst & Coach – Spanish speaking
The RevGen Sales Enablement team is responsible for elevating sales performance through technical, functional, and behavioral knowledge transfer. Our mission is to continuously improve seller effectiveness by driving training, knowledge management, coaching and performance evaluation initiatives that maximize business impact.
THE POSITION
The Spanish speaking Sales Quality Analyst & Coach a pivotal dual-role - equal parts evaluator and enabler. This individual will assess seller performance through client-aligned quality frameworks and partner with cross-functional teams to transform insights into coaching interventions, behavioral reinforcement, and performance improvements. The role helps shape a culture of excellence by defining and promoting “what great looks like” across global sales teams.
Key Responsibilities
Evaluate sales interactions (calls, emails, chats, cadences, opportunities, DSAT analysis, win/loss reviews, etc.) to assess behavioral effectiveness, compliance adherence, and revenue-driving opportunities—beyond just scoring transactions.
Deliver actionable recommendations in weekly calibrations/closed-loops based on trends in seller behaviors—providing tailored insights/learning to individual reps, sales managers, and L&D teams.
Identify coaching opportunities for sales leaders, ensuring feedback is linked directly to sales-impacting behaviors (e.g., objection handling, upsell positioning, consultative selling).
Collaborate with Learning & Development to refine training programs using real-world quality insights—ensuring training content directly addresses seller gaps and opportunities. Act as a consultant to content developers, honing learning for greater sales success.
Optimize and refine quality scorecards and evaluation tools, ensuring alignment with evolving sales strategies and business objectives. Implement automation and AI with intent.
Develop and present data-driven insights into senior leadership/client, translating complex quality data into clear, strategic recommendations for sales and enablement leadership teams.
Coach sellers based on evaluation insights, addressing behavioral gaps and reinforcing effective sales practices to improve seller effectiveness and business results.
Partner closely with Sales Operations and Training to identify root causes of performance gaps, align improvement actions, and translate quality insights into effective coaching, training, and measurable sales performance improvements.
Maintain hands-on sales expertise and lead by example by spending a significant portion of time on live phone interactions. Use this practical experience to remain a sales subject matter expert and ensure evaluations and coaching reflect real-world sales execution. Direct selling supports the role's primary focus on quality and performance improvement.
Preferred Education
Associate’s degree in Business, Sales, Marketing, Data Analytics, Psychology, Learning & Development, or a related field, or equivalent certifications that drive sales results.
Equivalent work experience in a sales, revenue operations, or sales enablement role will be considered.
Experience & Technical Skills Preferred
Sales & Quality Experience:
Proven working experience in a sales quality, sales enablement, or revenue operations role, preferably in a fast-paced B2B or B2C sales environment. Fluent in Spanish language
Experience working directly with sales teams and leadership to drive behavioral improvements and performance outcomes.
Strong understanding of consultative sales methodologies, objection handling, and revenue-impacting behaviors.
Data Analysis & Storytelling
Proven ability to analyze sales and quality data and translate it into clear, actionable insights.
Experience in root-cause analysis—identifying why sellers are struggling and defining the exact behaviors that need adjustment.
Ability to tell a compelling story with data and recommend solutions that drive measurable business improvements.
Systems & Tools Knowledge
Proficiency in quality monitoring and evaluation tools (e.g., Observe.AI, CallMiner, NICE, or similar platforms).
Experience using CRM systems (Salesforce, HubSpot, or equivalent) to align quality insights with sales performance.
Familiarity with AI-driven coaching tools (Gong, Chorus, or similar) and leveraging predictive analytics to enhance seller effectiveness.
Strong Excel/Google Sheets and data visualization skills (Tableau, Power BI, or similar).
What Success Looks Like in This Role
Quality insights aren’t just passed along—they lead to measurable improvements in seller performance and revenue.
Sales leaders actively rely on the analyst’s insights to drive coaching conversations.
L&D teams receive targeted data-backed recommendations to improve training programs.
Quality processes continuously evolve to align with business objectives and revenue goals.
The role remains a status of a trusted advisor and subject matter expert on the Ops floor.
Primary Location
EG-Cairo-Cairo
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المسار المهني
نظرة عامة على الدور
AIiهذا الملخص مُعد بمساعدة الذكاء الاصطناعي اعتمادًا على المعلومات المتاحة، وقد لا يعكس جميع تفاصيل الشركة.
A Spanish Sales Quality Assurance Specialist evaluates and improves sales performance through analysis and coaching. The role focuses on ensuring compliance with sales standards and enhancing customer engagement strategies.
المهارات
المهارات المطلوبة
Power BIExcel
مصدر الوظيفة
إعلان الوظيفة الأصلي
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الشركة تعمل في مجال : الانترنت المهام المطلوبة: ترويج وبيع منتجات الشركه الي العملاء الحاليين تسجيل المعاملات البيعيه في السجلات التي تحددها الشركه . جذب العملاء الجدد للتعامل مع الشركه وفقا للسياسات التي تحددها. تحقيق الاهداف البيعية المطلوبة. التجهيز والإعداد المسبق لأي أوراق أو مستندات قد يحتاج إليها العميل لإجراء الاتفاقات وإبرام العقود. شرح تفصيلي لكافة منتجات وخدمات الشركة العامل بها، وتشجيع العملاء على اقتنائها. الاهتمام بمشاكل العملاء والمساعدة في حلها، ونقل الشكاوى والاقتراحات إلى إدارة الشركة. بناء العلاقات والتواصل الدائم مع العملاء الحاليين والمحتملين. إعداد خطط عمل واضحة (يومية/أسبوعية/شهرية) وإجراء التحسينات الدورية عليها.
Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region’s growing tech ecosystem. At its core is a clear and powerful purpose: To change living for good in the region.
Founded on the value of great ambitions, Property Finder connects millions of property seekers with thousands of real estate professionals every day. The platform offers a seamless and enriching experience, empowering both buyers and renters to make informed decisions. Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers. As a lighthouse tech company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate in MENA.
Position Summary
The Team Lead is responsible for leading a team for Account Management and reporting directly to Head of Sales. They help to expand the span of control by being able to coach, lead, mentor, and drive revenue. They have a customer focus and a people first mentality. Team Lead’s in most cases will not carry a quota and they will be focused solely on their team revenue targets.
Key Responsibilities
Learn and become an expert on the Property Finder solution portfolio.
Create and execute a sales strategy to grow your business
Maintain a retention rate of > 90% of existing clients
Assist in the hiring, help develop and coach your team to adopt a consultative mindset and approach in managing customers.
Coach the team to record opportunities and activities within Property Finder's SalesForce CRM on a weekly basis
Forecast Weekly, Monthly and Quarterly revenue expectations with predictability.
Maintain long term relationships with customers to ensure customer satisfaction and grasp the opportunities for cross-selling and upselling.
Desired Qualifications
Bachelor's degree in business, marketing or science major
Minimum of 5 years of experience in B2B SaaS/Subscription /sales and account management
Min 2 years B2B sales management experience managing a team of at least 5 people towards exceeding targets.
Solid track record of predictable forecasting on a Weekly, Monthly and Quarterly basis
Experienced Sales coach who is focused on team development and team success
Strong Analytical skills and a data driven approach in managing the business
Strong service mindset that requires patience while dealing with different types of customers and employees
Our promise to talent
At Property Finder, we believe talent thrives in an environment where you can be your best self. Where you are empowered to create, elevate, grow, and care. Our team is made up of the best and brightest, united by a shared ambition to change living for good in the region. We attract top talent who want to make an impact. We firmly believe that when our people grow, we all succeed.
Property Finder Guiding Principles
Think Future First
Data Beats Opinions, Speed Beats Perfection
Optimise for Impact
Act Like An Owner
The Biggest Risk is Taking no Risk at All
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Linkedin
Glassdoor
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Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region’s growing tech ecosystem. At its core is a clear and powerful purpose: To change living for good in the region.
Founded on the value of great ambitions, Property Finder connects millions of property seekers with thousands of real estate professionals every day. The platform offers a seamless and enriching experience, empowering both buyers and renters to make informed decisions. Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers. As a lighthouse tech company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate in MENA.
Position Summary
The Head of Sales drives strategic revenue growth across Renewals, Upsells, Acquisitions, and promotions by leading a high-performing, customer-centric team. As a brand ambassador, they own client engagement, deeply understand business needs, and proactively position solutions that maximize retention, expansion, and long-term value.
Key Responsibilities
Develop deep expertise in the Property Finder marketplace and solution portfolio to effectively position value across customer segments and drive differentiated engagement
Build and scale the Egypt business through targeted acquisition and retention strategies, executing go-to-market plans that align corporate priorities with local market dynamics.
Sales Strategy & Execution
Partner cross-functionally with Sales Development Representatives (SDR) and Sales Operations to streamline customer acquisition and optimize conversion, leveraging data insights to continuously refine strategies and elevate sales performance
Deliver accurate revenue forecasts across weekly, monthly, and quarterly cycles, while monitoring key performance indicators and driving timely interventions to ensure consistent target achievement
Engage directly with customers to gather feedback, assess solution utilization, and address concerns, translating insights into actionable improvements while aligning internal resources to support client goals and drive long-term satisfaction
Hire, develop, and coach a consultative, high-impact sales team focused on delivering value and building long-term relationships
Foster a culture of accountability, collaboration, and continuous learning within the sales organization
Desired Qualifications
Bachelor’s degree in business, Marketing, or Science; MBA preferred.
Familiarity with the real estate ecosystem is advantageous.
10+ years in B2B SaaS or subscription-based marketplaces, with proven success in sales and account management. Out of which, minimum 5 years leading high-performing B2B sales teams.
Demonstrated ability to deliver accurate weekly, monthly, and quarterly revenue forecasts with consistent target achievement.
Strong analytical acumen with a metrics-first approach to business management and decision-making.
Service-oriented leader with the patience and empathy to navigate diverse customer and employee needs.
Our promise to talent
At Property Finder, we believe talent thrives in an environment where you can be your best self. Where you are empowered to create, elevate, grow, and care. Our team is made up of the best and brightest, united by a shared ambition to change living for good in the region. We attract top talent who want to make an impact. We firmly believe that when our people grow, we all succeed.
Property Finder Guiding Principles
Think Future First
Data Beats Opinions, Speed Beats Perfection
Optimise for Impact
Act Like An Owner
The Biggest Risk is Taking no Risk at All
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Facebook
Instagram
Linkedin
Glassdoor
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Location:
Cairo, Cairo, Egypt
Job ID
R0133482
Date Posted
2026-10-28
Company Name
HITACHI ENERGY TECHNOLOGY S.A.E.
Profession (Job Category)
Sales, Marketing & Product Management
Job Schedule
Full time
Remote
No
Job Description
Senior Sales Manager, Network Control Solutions (SCADA, EMS, DMS, OMS, ADMS)
Reporting Line: Middle East and Africa - Head of Sales for Network Control Solution Line
Location: Egypt, or UAE
Job Type: Full Time
Mission Statement
Hitachi Energy is seeking a highly motivated and experienced Senior Sales Manager to drive growth of Network Control solutions across the Middle East and Africa. The role focuses on SCADA, EMS, DMS, OMS, ADMS, Generation, Transmission and Distribution applications, building long-term customer relationships, leading strategic pursuits and closing complex utility projects. The ideal candidate must possess deep domain expertise in Network Control and utility operations and be capable of engaging utility executives, delivering compelling presentations and leading commercial negotiations.
Main Accountabilities
Deliver order intake, revenue and profitability targets for Network Control solutions and services.
Develop and maintain executive-level customer relationships.
Lead opportunity qualification, pursuit strategy, offer preparation, negotiations, closure and booking.
Drive market development across MEA and identify new opportunities.
Coordinate with technical experts, bid managers and account teams.
Maintain accurate forecasting, CRM reporting and business reviews.
Support marketing and thought leadership activities.
Qualifications And Requirements
Bachelor degree in Electrical, Electronics, Automation, Power Systems Engineering or equivalent.
Minimum 10 years within the power and energy industry.
Minimum 7 years in Grid Automation, Power Systems or Digital Utility solution sales.
Minimum 5 years selling Network Control solutions including SCADA, EMS, DMS/ADMS, OMS and Generation Management Systems.
Extensive knowledge of Generation, Transmission and Distribution operations is mandatory.
Applicants must possess direct and substantial experience in Network Control, SCADA, EMS, DMS, OMS, ADMS or closely related utility software domains.
Applicants with non-relevant industry or product experience will not be considered.
Proven customer-facing experience including executive presentations, solution workshops and commercial negotiations.
Demonstrated track record closing large-scale utility digitalization projects.
Fluency in French and English is mandatory. Arabic is highly desirable.
Ability to conduct presentations and negotiations in French and English.
Traveling expectancy across the Middle East and Africa.
Accessibility and reasonable accommodation
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Use of Al and automated tools in recruitment
As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.
Background Screening and Security Checks
As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.
For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.
The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.
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